What patients are saying
Overall rating
4.47
Average wait time
4.57
Bedside manner
4.81
“Very clean, friendly, good amount of time for visit and what was needed. Very satisfied and preferred this to making appt at my regular dr! Much simpler”
Susanna S.March 27, 2026
“The staff at the front were super friendly and attentive. I was seen right away and the doctor was very kind and thorough and took the time to speak with me and explain things. The facility was very nicely kept. Would definitely go back again!”
Rose N.March 26, 2026
About Next Level Urgent Care Sugar Land
Next Level Urgent Care offers high-quality, affordable healthcare for non-life-threatening conditions across Texas. With over 45 clinics in Houston, Austin, San Antonio, and Beaumont, we provide convenient care from 9 AM to 9 PM daily. Our services are faster and 5-10 times less expensive than an ER visit. As the first in Texas to earn Urgent Care Center Accreditation from the AAUCM, we ensure exceptional care with on-site x-ray equipment and skilled providers. Our mission is to make healthcare accessible and cost-effective for all.
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Office location
Background
Practice names
Languages spoken
- English
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.47
Wait time
4.57
Bedside manner
4.81
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
159 reviews
Most relevant
The nurse practitioner was thorough with my condition and made sure I was not is pain before I left the Clinic thanks
March 13, 2026Initials hidden
The PA listened to my problem, ran appropriate testing and was friendly. I am just waiting on my radiograph report now.
February 2, 2026Initials hidden
Excellent service, fastest appointment ever and the best Doctor very kind, professional and knowledgeable
February 2, 2026Initials hidden
Made an appt on line, got there and less than five minutes we were headed back to be seen. All friendly staff.
November 20, 2025Luis Y.Verified patient
Very friendly staff. Was seen right on time. Dr. listened to my concerns and was easy to talk to.
January 10, 2026Catherine C.Verified patient
In and out on a Sunday morning. All people I encountered were friendly and professional!
February 1, 2026Lisa P.Verified patient
Dr was knowledgable, clearly and concisely explained what was causing the pain and how she was going to treat it.
May 28, 2025Initials hidden
First time here and the staff were very helpful and welcoming. Exceptional service!
Less than 3 months agoInitials hidden
The entire staff were very professional, wonderful bedside manners and compassionate…
January 12, 2026Lisa W.Verified patient
Very easy to book appt online. Staff courteous and professional. No wait time.
February 8, 2026Yvette B.Verified patient
Everyone did their job efficiently and were very professional
They were friendly as well
Less than 6 months agoLinda B.Verified patient
My concerns were addressed quickly - great people to work with. Thanks!
February 10, 2026Thomas S.Verified patient
He didn’t listen to my concerns. No medication and I feel horrible on the 3rd day
September 27, 2025Patrice R.Verified patient
Chris Jones was an awesome provider! I love Next Level Urgentcare!
January 21, 2026Regina H.Verified patient
Very efficient Urgent Care facility. Nice office and friendly staff.
January 4, 2026Charles H.Verified patient
Great place! Reasonable pricing and great customer service.
November 17, 2025Zarina M.Verified patient
Excellent service and knowledgeable provider service
January 5, 2026Guy D.Verified patient
Very clean, friendly, good amount of time for visit and what was needed. Very satisfied and preferred this to making appt at my regular dr! Much simpler
March 27, 2026Susanna S.Verified patient
The staff at the front were super friendly and attentive. I was seen right away and the doctor was very kind and thorough and took the time to speak with me and explain things. The facility was very nicely kept. Would definitely go back again!
March 26, 2026Rose N.Verified patient
Very efficient check-in. Staff was friendly. I was called back right at my appt. time. Provider was friendly and seemed proficient.
March 7, 2026Joan M.Verified patient
Keep up the good work!
March 2, 2026Elmer B.Verified patient
Our family has always had a great experience at Next Level Urgent Care. It’s easy to make an appointment or walk in. They are typically ready for you when you arrive because they send you all the necessary forms ahead of time. Within 2 to 3 minutes of walking through the door, my husband was taken to an exam room and less than 25 minutes, he was diagnosed and we were checking out. The diagnosis was spot on, and we were able to comfortably know that he did not have pink eye, but rather a ruptured blood vessel in the eye. Staff is always amazing and their locations are convenient. ?
March 2, 2026Sandy M.Verified patient
They missed Mono. I asked about it and they said he did not have a temperature. Even though I said I had just taken at 99.7. They tested for Covid, Strep and Flu.
February 28, 2026Pierce J.Verified patient
excellent experience
Less than 3 months agoInitials hidden
Great experience, again. I love visiting Next Level for unexpected medical concerns. The provider was knowledgeable thorough and efficient.
February 22, 2026Crystal M.Verified patient
The Staff and Doctor were welcoming courteous.
February 19, 2026Michael D.Verified patient
The place was quick and efficient. I was taken in almost immediately. Doctor and nurses were efficient. I would definitely recommend this place.
February 2, 2026Larrissa S.Verified patient
Office staff was friendly and professional. My daughter was there for a finger injury and they got her examined, xrayed, and treated quickly.
Less than 3 months agoTracey S.Verified patient
Visit was ok but they totally forgot to call my pharmacy and if Iwouldn’t have called the pharmacy I would not have gotten my medication the same day.
December 27, 2025Calvin L.Verified patient
Excellent. Wonderful staff.
December 22, 2025Udayan S.Verified patient
It was a phenomenal service .
December 13, 2025Ruth S.Verified patient
They only took a Covid test ! I had to ask to be weighed on the scale ! Said I was running fever never checked it , was having bad headache with dizziness! Coughing up mucus yellow told them my body was hurting
December 1, 2025Melanie J.Verified patient
Great office and staff. Seen quickly !
November 26, 2025Deanna K.Verified patient
Dr. Roth was very personable, she listened to my concerns and communicated possible solutions. Although, the provider was limited in trying to resolve my issue, she offered recommedations and advised that I should quickly take the next steps to get my issue resolved.
In addition, the office staff and MA were very friendly and nice.
November 24, 2025Pamela W.Verified patient
I was on vacation going to IAH on a Sunday and had something very painful stuck in my eye. They were able to quickly see me and successfully and professionally diagnose and treat my issue. I was happy I made the decision to come in as I was save myself a lot of future discomfort. The provider and staff were great!
November 17, 2025Matthew S.Verified patient
Great experience. This is not our first time at Next Level Urgent Care. It was easy to book an appointment, The front desk greeted us and gave us instructions on the check-in process. Our wait was only 5- minutes before being escorted to an examination room.
The PA and doctor were both amazing. They were able to quickly rule out potential diagnosis and make a determination of my daughter’s issue.
November 12, 2025Sandy M.Verified patient
Excellent service
November 2, 2025Sarbani D.Verified patient
Very friendly fast service
November 2, 2025Kinnon B.Verified patient
Very polite and professional!!
October 25, 2025Janet M.Verified patient
Very professional. Staff was friendly and helpful. Physician was professional & understanding for my condition. She explained everything thoroughly & understandable.
September 29, 2025Initials hidden
Very courteous and kind.
July 31, 2025Kurt A.Verified patient
Professionalism and kindness.
July 14, 2025Brendell C.Verified patient
Good
Yes
July 6, 2025John S B.Verified patient
Even though the wait time was extremely long I would still go back. The clinic is usually fast and very efficient just happened to be short staffed that day.
May 3, 2025Yolanda P.Verified patient
Great experience always!
May 2, 2025Maria K.Verified patient
I was notified to arrive 15 minutes early for my appointment. I arrived at 10am for my 10:15 visit. I was immediately taken to a waiting room, vitals were taken and the Dr arrived shortly afterwards. Got a shot, paperwork and went to CVS were my prescription was waiting. I got home at 10:30. Feeling better already! Thanks Next Level!
April 12, 2025Randell T.Verified patient
Good visit
March 8, 2025Devin A.Verified patient
April 3, 2026Tamara M.Verified patient
March 26, 2026Aaliyah E.Verified patient
March 25, 2026Charlotte R.Verified patient
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How soon can I make an appointment with Next Level Urgent Care Sugar Land?
Generally, Next Level Urgent Care Sugar Land has appointments available on Zocdoc within 1 week. You can see Next Level Urgent Care Sugar Land's earliest availability on Zocdoc and make an appointment online.
Is Next Level Urgent Care Sugar Land accepting new patients?
Next Level Urgent Care Sugar Land generally accepts new patients on Zocdoc. You can see Next Level Urgent Care Sugar Land's earliest availability on Zocdoc and schedule an appointment online.
Does Next Level Urgent Care Sugar Land accept my insurance?
Choose your insurance plan to verify if Next Level Urgent Care Sugar Land is in-network.
Can I make an appointment with Next Level Urgent Care Sugar Land online?
Yes, you can make an appointment online with Next Level Urgent Care Sugar Land using Zocdoc. It’s simple, secure, and free.
What practice does Next Level Urgent Care Sugar Land work with?
Where is Next Level Urgent Care Sugar Land's office located?
Next Level Urgent Care Sugar Land's office is located at 16312 Southwest Fwy, Sugar Land, TX 77479.
What are common reasons for patients to see Next Level Urgent Care Sugar Land?
Next Level Urgent Care Sugar Land frequently sees patients for Hearing Problems, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Next Level Urgent Care Sugar Land on their profile.
What languages does Next Level Urgent Care Sugar Land speak?
Next Level Urgent Care Sugar Land speaks English.
How do patients rate Next Level Urgent Care Sugar Land in reviews?
159 patients have reviewed Next Level Urgent Care Sugar Land. The overall rating for this doctor is 4.47/5. They have a 4.81/5 rating for bedside manner and a 4.57/5 rating for wait time. You can read individual reviews and ratings on their profile.