“Everything was great as well as all the ladies. Urgent care needs to get off Zoc Doc because appointments don't show!!!! However the young lady at the front was still pleasant ????”
Rasheeda A.September 22, 2026
Highly recommended
94% of patients gave this doctor 5 stars
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Appointments available for new patients on Zocdoc
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The office partners with Zocdoc to schedule appointments
“Everything was great as well as all the ladies. Urgent care needs to get off Zoc Doc because appointments don't show!!!! However the young lady at the front was still pleasant ????”
Rasheeda A.September 22, 2026
“Excellent care all around - so glad we were able to get appointments. Wonderful Nurse Rose and wonderful PA”
Louisa M.December 27, 2025
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99% of patients have successfully booked with these insurances
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.81
Wait time
4.00
Bedside manner
4.38
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47 reviews
Most relevant
Great Urgent Care ever. Staff, facility, care, all above board. Definitely recommend this one.
October 1, 2026Karen H.Verified patient
Excellent care all around - so glad we were able to get appointments. Wonderful Nurse Rose and wonderful PA
December 27, 2025Louisa M.Verified patient
Everything was great as well as all the ladies. Urgent care needs to get off Zoc Doc because appointments don't show!!!! However the young lady at the front was still pleasant ????
September 22, 2026Rasheeda A.Verified patient
I’ve never experienced a time where I booked an appointment through zoodoc and a facility was unaware of my appointment. I received a confirmation email confirming my appointment. I came to piedmont urgent care only to be told that they had no idea that I was scheduled for an appointment. After that, I was told that they did not accept my insurance. It was such a huge disappointment, disservice and a headache all together. On top of all of this, the person at the front is asking me (in front of other guests) what I am here for. I will never forget this experience.
September 6, 2026Saniia L.Verified patient
I arrived for my scheduled appointment and was immediately met with an extremely rude front desk employee who claimed she could not find my appointment in the system. I showed her the confirmation email on my phone proving the appointment was scheduled, yet instead of trying to help or resolve the issue, she dismissively told me there was “nothing they could do” and instructed me to drive to another Piedmont location because “they didn’t have that many people waiting.”
After already being in severe pain and barely able to drive, I made the trip to the other location only to find over 10 people ahead of me. The entire experience was unprofessional, insensitive, and a complete waste of time. There was absolutely no concern shown for patients or their condition. I would never recommend this urgent care to anyone.
May 22, 2026Austin P.Verified patient
Outstanding
December 21, 2025Gail L.Verified patient
My experience with this facility was great. I was able to make an appointment and was seen fairly quickly. They were very thorough, testing me for several issues before I saw the doctor/nurse. I was diagnosed with a sinus infection and given antibiotics which have drastically improved my situation. Having been a patient happily affiliated with Piedmont for most of my adult life, I appreciate the convenience and professionalism of this experience!
November 26, 2025Mary Jean S.Verified patient
August 15, 2026Lanayah M.Verified patient
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October 31, 2025Nancy G.Verified patient
Frequently asked questions
How soon can I make an appointment with Piedmont Urgent Care Brookhaven?
Generally, Piedmont Urgent Care Brookhaven has appointments available on Zocdoc within 1 week. You can see Piedmont Urgent Care Brookhaven's earliest availability on Zocdoc and make an appointment online.
Is Piedmont Urgent Care Brookhaven accepting new patients?
What are common reasons for patients to see Piedmont Urgent Care Brookhaven?
Piedmont Urgent Care Brookhaven frequently sees patients for Arthritis, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Piedmont Urgent Care Brookhaven on their profile.
What languages does Piedmont Urgent Care Brookhaven speak?
How do patients rate Piedmont Urgent Care Brookhaven in reviews?
47 patients have reviewed Piedmont Urgent Care Brookhaven. The overall rating for this doctor is 4.81/5. They have a 4.38/5 rating for bedside manner and a 4/5 rating for wait time. You can read individual reviews and ratings on their profile.