What patients are saying
Overall rating
4.76
Average wait time
4.78
Bedside manner
4.81
“Mrs. Maxwell is amazing! She listens. She understands. You can tell how much compassion she has for her patients. I was very nervous reaching out for an appointment but she’s made getting on the right track with my mental health so easy and comfortable! She will be the only person I use!”
Jourdan C.March 26, 2026Video visit
“She was great to talk to. She listened carefully to what I had to say and made me feel comfortable sharing my thoughts. I felt like she genuinely cared and wanted to help. Overall, she was very understanding and supportive.”
Haniey G.March 5, 2026Video visit
About Priscilla Maxwell
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Identity
Gender
FemaleLanguages spoken
English
Getting to know Priscilla Maxwell
Are you struggling with depression, anxiety, bipolar disorder, trauma, or schizophrenia? You're not alone, and help is within reach. As a Psychiatric Mental Health Nurse Practitioner (PMHNP) with a Master's in Nursing from Northern Kentucky University, I specialize in providing personalized, evidence-based mental health care tailored to your unique needs. I am dedicated to helping clients cultivate stability and resilience while providing a safe, supportive space where they feel truly valued. Their strength and courage are far more defining than any diagnosis, and I strive to empower them on their journey toward healing.
I offer comprehensive psychological assessment, medication management, psychotherapy, Insomnia, OCD, Panic Disorder, Eating disorder, Paranoid Personality disorder, ADHD but with no stimulants ,trauma and PTSD treatment, and support for other behavioral issues to help you regain stability and improve your quality of life. My approach is rooted in compassion, trust, and empowerment, ensuring you feel heard, valued, and supported every step of the way.
Taking the first step toward mental wellness can feel overwhelming, but you don't have to do it alone. Together, we will create a path that aligns with your needs, offering compassionate support at every stage. If you're ready to embark on this journey, I encourage you to reach out-let's work toward the balanced, fulfilling future you deserve.
What should a new client know about working with you?
As a psychiatric nurse practitioner, I approach care with compassion, respect, and a deep commitment to your well-being. My goal is to create a safe, nonjudgmental space where you can feel heard, understood, and supported. I believe in working collaboratively — meaning we'll make decisions together based on your goals, values, and unique experiences. Stability, healing, and growth take time, and I’m here to walk alongside you every step of the way.
I also take a holistic view of mental health, which means we may explore not only medications, but also lifestyle, therapy, and coping strategies that support long-term stability and wellness.
What is your typical process for working with clients?
I begin with a comprehensive psychiatric evaluation, where we explore your history, symptoms, and goals for care. This allows me to develop a clear understanding of your needs and determine the most appropriate diagnosis and treatment plan.
From there, we collaborate on a personalized treatment plan, which may include medication management, therapy referrals, lifestyle recommendations, or supportive strategies. I believe in shared decision-making, so you’ll always have a voice in your care.
Follow-up appointments focus on monitoring progress, adjusting treatment as needed, and ensuring you're feeling supported. I also provide education along the way, so you can feel empowered in managing your mental health. My ultimate goal is to help you move toward greater stability, clarity, and emotional well-being.
Is this doctor in your insurance network?
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In-network insurances
Aetna
Cigna
Medicare
UnitedHealthcare
Out-of-pocket fees and assistance
Initial session: $200 for 15 minutes
Ongoing session: $150 for 15 minutes
Education and background
Practice names
Education and training
- Northern Kentucky University, Master's in Nursing
NPI number
1881460509
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.76
Wait time
4.78
Bedside manner
4.81
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
134 reviews
Most relevant
She is very kind, and gave me good advice. She actually cares about how I’m feeling which I very much appreciate.
January 13, 2026Initials hiddenVideo visit
Very professional and compassionate. Listened to what I felt and is ex possible solutions with me. Highly recommend her!
Less than 6 months agoMM
it was nice to have someone to talk to instead of someone just refilling my meds. very nice and great bedside
January 17, 2026ramona S.Verified patientVideo visit
I really like the doctor she listened to me and came up with a plan for me. Really loved her!
April 4, 2026Sarah N.Verified patientVideo visit
Great service, professional, peaceful and welcoming environment. Assisted me with my issues.
February 20, 2026John H.Verified patientVideo visit
Pricilla was very knowledgeable and gave me amazing service. Can't wait for next appointment
January 17, 2026Carolyn B.Verified patientVideo visit
She made me feel cared for. Her gentle caring tone assured me everything would be ok.
Less than 1 year agoCL
She was professional, I really liked her I would recommend her to anyone ty
December 6, 2025Sheila S.Verified patientVideo visit
I thought Priscilla really cares about her clients an helpng them get better
Less than 6 months agoNB
Was able to get an appointment within 24 hrs of looking her up on Zocdoc.
Less than 1 year agoKD
My provider was very kind and attentive. She was amazing.
November 3, 2025Fareedah L.Verified patientVideo visit
Very compassionate and listened to me. Wonderful provider!
Less than 6 months agoMM
She is so helpful and knowledgeable. Highly recommend.
Less than 6 months agoCH
She was a good listener I felt like she really cared
November 27, 2025Frankeitha C.Verified patientVideo visit
Best psychiatrist ever! Always helps me when I need it!
Less than 1 year agoJS
Do not go for medication management, maybe therapy.
Less than 1 year agoInitials hiddenVideo visit
Priscilla was efficient, attentive, and knowledgeable.
May 2, 2025Initials hidden
Mrs. Maxwell is amazing! She listens. She understands. You can tell how much compassion she has for her patients. I was very nervous reaching out for an appointment but she’s made getting on the right track with my mental health so easy and comfortable! She will be the only person I use!
March 26, 2026Jourdan C.Verified patientVideo visit
She was great to talk to. She listened carefully to what I had to say and made me feel comfortable sharing my thoughts. I felt like she genuinely cared and wanted to help. Overall, she was very understanding and supportive.
March 5, 2026Haniey G.Verified patientVideo visit
Support your needs and they communicate well
February 27, 2026Initials hiddenVideo visit
Ms Maxwell saw me and recommended a trauma therapist and said that they would call me back by the end of the day or next day. The
next day I followed up with the office and they said that they would have the therapist contact me shorty. I did not hear from anybody that day nor the next day I will not be using their services again. It is unconscionable that they would treat somebody that is seeking mental health help and abandoned. It was completely unacceptable and unprofessional.
February 26, 2026James W.Verified patientVideo visit
She made me feel very comfortable.
February 4, 2026Isabella T.Verified patientVideo visit
I had a very positive experience with Ms. Priscilla. This was my very first appointment, she was attentive, patient, and truly listened without rushing or making assumptions. I felt respected, validated, and supported throughout the process.
She explained things clearly, took the time to answer my questions, and created a treatment plan that felt thoughtful and personalized rather than one size fits all. I appreciated her professionalism as well as her compassion, it made it much easier to be open and honest.
I would highly recommend.
January 25, 2026Initials hiddenVideo visit
Mrs. Persilla is a nice and caring person.
Less than 3 months agoJF
Very kind, understanding, and helpful!
Less than 3 months agoKB
This was my first time using Zocdoc and I am very satisfied with the provider and how convenient it was to do it online. As a busy mom this was important to me. I will definitely use this app and provider again Dr. Maxwell was amazing and did a wonderful job!
January 17, 2026Danna M.Verified patientVideo visit
Make sure their going to be available
January 17, 2026Bobby L.Verified patientVideo visit
I never saw her and I need refills on medication bad been without for 4 days when I take them daily 2 times a day have been for years
January 16, 2026Heather J.Verified patientVideo visit
I very pleased with the professional care provided by Ms. Maxwell. She is very concerned about issues I have dealt with and is striving to provide effective care.
Less than 3 months agoMC
Great experience
Less than 6 months agoIra L.Verified patientVideo visit
Mrs.Persilla was a great listener and teacher.
January 9, 2026Justin F.Verified patientVideo visit
Amazing! Highly recommend to anyone.
Less than 6 months agoCH
I truly enjoy speaking with Ms Priscilla. She allowed me to speak and gave me great input. I’m excited to start this journey and am happy to have her guide me through this.
Less than 6 months agoJM
Very helpful, informative and kind hearted.
December 5, 2025Kevin G.Verified patientVideo visit
I love her! She is very attentive and caring. She always listening to everything I’m saying and reminds me I am important and can get through anything. She cares about how I’m feeling and what she can do to help.
Less than 6 months agoLJ
Very personable and attentive
Less than 6 months agoAT
Review for Dr. Priscilla Maxwell ??????????
Dr. Maxwell is truly a blessing. From the moment I met her, I felt seen, heard, and supported. She took the time to listen to my concerns with compassion and never rushed me through the process. When I needed help with my disability paperwork, she didn’t hesitate—she walked me through it with patience and care, making sure I had everything I needed.
I’ve been overwhelmed and struggling to focus, but Dr. Maxwell made me feel safe and understood. She’s not just a doctor—she’s someone who genuinely cares about your wellbeing. Her kindness, professionalism, and attention to detail make her stand out.
If you’re looking for a doctor who leads with empathy and truly advocates for her patients, Dr. Maxwell is the one. I’m so grateful for her support during one of the hardest seasons of my life.
November 14, 2025Melissa G.Verified patientVideo visit
Very good, was able to help me.
Less than 6 months agoTM
Great listener, understanding.
November 8, 2025Markesha P.Verified patientVideo visit
I am beyond lucky to have found Priscilla Maxwell, NP, APRN, a wonderful and attentive psychiatrist, right after moving to the area. She was able to guide me through constructive questions that meant a lot to me. I appreciate her very much — I know with confidence you will too!
Less than 6 months agoAM
Would recomnend to a friend.
November 5, 2025Debra S.Verified patientVideo visit
Dr. Priscilla was very patient with me, and listened to everything I was telling her. She made me feel comfortable through the session and definitely gave me hope.
Less than 6 months agoDavina B.Verified patientVideo visit
They called and canceled my appointment
October 23, 2025Thanise B.Verified patientVideo visit
Everytime I meet with great energy! When I talk to her she always listen and she gives me reassurance that everything will get better. She goes out her way to make sure things will be okay and I thank God for her for this support.
Marquise Price
Less than 6 months agoMP
I didn't know exactly what to ask/how to ask it, so the first few minutes of the appointment were a bit cautious on both our ends until we figured out how to proceed. From then on, our conversation was nothing but cordial and supportive, discussing medication and lifestyle changes without judgement.
October 8, 2025Initials hiddenVideo visit
She was very attentive! Listened to understand all my symptoms and problems. And accurately helped me with a solution very knowledgeable patient with all my questions.
Less than 1 year agoEG
Beyond amazing!
Less than 1 year agoBN
This being my first visit with a therapist, I was unsure what to expect. We had a few technical issues in our virtual meeting which made understanding a little difficult, and Ms. Maxwell's accent was tough for me. But we managed.
Less than 1 year agoRV
She seemed very enthusiastic about helping me.
Less than 1 year agoAC
Very helpful
Less than 1 year agoLL
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How soon can I make an appointment with Priscilla Maxwell?
Generally, Priscilla Maxwell has appointments available on Zocdoc within 1 week. You can see Priscilla Maxwell's earliest availability on Zocdoc and make an appointment online.
Is Priscilla Maxwell accepting new patients?
Priscilla Maxwell generally accepts new patients on Zocdoc. You can see Priscilla Maxwell's earliest availability on Zocdoc and schedule an appointment online.
Does Priscilla Maxwell accept my insurance?
Choose your insurance plan to verify if Priscilla Maxwell is in-network.
Can I make an appointment with Priscilla Maxwell online?
Yes, you can make an appointment online with Priscilla Maxwell using Zocdoc. It’s simple, secure, and free.
What practice does Priscilla Maxwell work with?
Priscilla Maxwell works with Balanced Mind Behavioral Health.
What are common reasons for patients to see Priscilla Maxwell?
Priscilla Maxwell frequently sees patients for New Patient Visit, Psychiatry Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Priscilla Maxwell on their profile.
What languages does Priscilla Maxwell speak?
Priscilla Maxwell speaks English.
How do patients rate Priscilla Maxwell in reviews?
134 patients have reviewed Priscilla Maxwell. The overall rating for this doctor is 4.76/5. They have a 4.81/5 rating for bedside manner and a 4.78/5 rating for wait time. You can read individual reviews and ratings on their profile.