What patients are saying
Overall rating
4.96
Average wait time
4.95
Bedside manner
4.96
“I felt listened, understood and not rushed! I was given options and a plan… as a person in the mental health field myself I would completely recommend this provider!! ”
Janell E.March 10, 2026Video visit
“Actually listened to me and then clearly and simply discussed with me options for medications, what they would recommend and we made a decision together on treatment. ”
Initials hiddenLess than 3 months agoVideo visit
About Raisha Massari-Ortiz
Focus areas
Anxiety
Medication Management
Psychiatry Consultation
Bipolar Disorder
Obsessive Compulsive Disorder (OCD)
Depression
Post-Traumatic Stress Disorder (PTSD)
Clientele seen
Young adults (18-24)
Adults (25-64)
Individuals
Treatment approaches
Strength-Based
Motivational Interviewing
Positive Psychology
Mindfulness-Based (MBCT)
Person-Centered
Intervention
Identity
Gender
FemaleEthnicity
Hispanic or Latinx
Languages spoken
English, Spanish
Getting to know Raisha Massari-Ortiz
Raisha Massari-Ortiz, PMHNP-BC, is originally from Puerto Rico, where she earned her Bachelor of Science in Nursing from the University of Puerto Rico. In her final year of college, she volunteered with The Outreach Needle & Syringe Exchange program, providing harm reduction supplies and patient care to underserved populations.
After completing her undergraduate degree, Raisha relocated to Florida and worked as a Nurse Case Manager for patients with intellectual and developmental disabilities for two years, which solidified her decision to become a Psychiatric Mental Health Nurse Practitioner.
Raisha earned her Master’s in Family Psychiatric Mental Health Nursing from the University of Rochester School of Nursing. While pursuing her degree, she simultaneously worked with our nation’s veterans at the VA Finger Lakes Health Care System.
With over nine years of experience in mental health nursing, Raisha has cared for patients of all ages, primarily adults, across various settings. She is skilled in treating anxiety, depression, PTSD, bipolar disorder, and schizophrenia.
***No-shows and cancellations with less than 1 business day notice may be subject to a fee of up to $100 depending on visit type, even if rescheduled, at the discretion of the practice manager.***
What should a new client know about working with you?
Patients should know that they will be treated with respect and given the highest level of care possible. Each patient will receive a well-rounded approach and is encouraged to participate in care.
What is your typical process for working with clients?
We like to get to know you and your belief system around mental health and treatment options. It includes a review of medical and psychiatric history, current and past medication treatment, your current concerns and symptoms, and identifying your support system and current coping mechanisms. We realize not all patients are interested in medication management. Medication can be helpful in treating symptoms of many mental health disorders, but not mandatory. We consider this when recommending treatment and meeting you where you are most comfortable. Treatment may also include recommended supplements, vitamins, and herbal remedies which may complement or be an alternative treatment to traditional pharmaceuticals.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
UnitedHealthcare
UnitedHealthcare Oxford
Out-of-pocket fees and assistance
Initial session: $200 for 60 minutes
Ongoing session: $100 for 30 minutes
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
More information on payments and coverage
We accept most major carriers and can work with patients who may experience financial hardship.
Education and background
Practice names
Board certifications
- American Nurses Credentialing Center
Education and training
- University of Rochester, Master's in Family Psychiatric Mental Health Nursing
- University of Puerto Rico (Bachelor's)
NPI number
1306429006
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.96
Wait time
4.95
Bedside manner
4.96
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
91 reviews
Most relevant
Great listener, thinks critically about your unique health concerns and proposes many routes for treatment.
November 18, 2024Romy A.Verified patientVideo visit
She accommodated me wonderfully and carries herself very well on a conversation. Stays on topic.
August 24, 2024Kirk S.Verified patientVideo visit
First visit, we came up with a direction to work in and I’m left feeling hopeful and listened to. Thank you.
More than 1 year agoDF
I thought the visit went well. Im nervous about the medicine prescribed but Im giving it a shot.
More than 1 year agoTP
A very smooth experience, Dr Massari- Ortiz is kind and a good listener.
December 12, 2024Initials hiddenVideo visit
She was very good, I am very pleased with my session with her.
December 28, 2024Kristina C.Verified patientVideo visit
I felt listened, understood and not rushed! I was given options and a plan… as a person in the mental health field myself I would completely recommend this provider!!
March 10, 2026Janell E.Verified patientVideo visit
Actually listened to me and then clearly and simply discussed with me options for medications, what they would recommend and we made a decision together on treatment.
Less than 3 months agoInitials hiddenVideo visit
Raisha was very clear and kind during our initial appointment, listened to what I was saying, and made sure I was comfortable with the treatment suggested.
Less than 1 year agoInitials hiddenVideo visit
Great!
Less than 1 year agoInitials hiddenVideo visit
My first appointment and it went so smoothly. The office was great at helping ensuring my insurance coverage was done and all paperwork completed. Great first experience and I’m looking forward to continued visits.
Less than 1 year agoInitials hiddenVideo visit
I never sought mental health support until now, and our conversation felt really clear for me. Everything was explained, and she listened to me with thoroughness. Overall felt a little lighter after our conversation.
August 4, 2025Tenzin D.Verified patientVideo visit
Absolutely amazing psychiatrist. She was very open, easy to talk to, and made me feel truly listened to and comfortable. This was especially meaningful since this was my first time seeking care and I was a bit nervous at first. Her bedside manner is excellent, and it felt really good to open up to someone who genuinely cares. Thank you again!
May 31, 2025Arshia M.Verified patientVideo visit
It was my first visit with Raisha and she was amazing. She was very kind and asked many questions
to get to know my past. I look forward to the next session.
More than 1 year agoTM
The clinician was very personable and thorough in our session. My daughter felt comfortable and was able to communicate with her.
More than 1 year agoSE
I am satisfied with my visit. She is very professional and nice, and helped me with what I came in for after learning about me through the session.
More than 1 year agoBS
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February 23, 2026Darnell S.Verified patientVideo visit
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February 1, 2026Laura F.Verified patientVideo visit
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November 19, 2025Alejandra G.Verified patientVideo visit
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November 10, 2025Yancel C.Verified patientVideo visit
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October 31, 2025Xueyun Z.Verified patientVideo visit
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October 24, 2025Kailey C.Verified patientVideo visit
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How soon can I make an appointment with Raisha Massari-Ortiz?
Generally, Raisha Massari-Ortiz has appointments available on Zocdoc within 1 week. You can see Raisha Massari-Ortiz's earliest availability on Zocdoc and make an appointment online.
Is Raisha Massari-Ortiz accepting new patients?
Raisha Massari-Ortiz generally accepts new patients on Zocdoc. You can see Raisha Massari-Ortiz's earliest availability on Zocdoc and schedule an appointment online.
Does Raisha Massari-Ortiz accept my insurance?
Choose your insurance plan to verify if Raisha Massari-Ortiz is in-network.
Can I make an appointment with Raisha Massari-Ortiz online?
Yes, you can make an appointment online with Raisha Massari-Ortiz using Zocdoc. It’s simple, secure, and free.
What practice does Raisha Massari-Ortiz work with?
Raisha Massari-Ortiz works with Monarch Psychiatric NP PLLC.
Which board certifications does Raisha Massari-Ortiz have?
Raisha Massari-Ortiz is certified by American Nurses Credentialing Center.
What are common reasons for patients to see Raisha Massari-Ortiz?
Raisha Massari-Ortiz frequently sees patients for Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, New Patient Visit, Psychiatry Consultation, and Sleep Problems. You can see other visit reasons for Raisha Massari-Ortiz on their profile.
What languages does Raisha Massari-Ortiz speak?
Raisha Massari-Ortiz speaks English and Spanish.
How do patients rate Raisha Massari-Ortiz in reviews?
91 patients have reviewed Raisha Massari-Ortiz. The overall rating for this doctor is 4.96/5. They have a 4.96/5 rating for bedside manner and a 4.95/5 rating for wait time. You can read individual reviews and ratings on their profile.