“The appointment time I selected on ZocDoc and then confirmed with the office via a phone call was then immediately changed to a later time without my consent. I was also then seen by a different provider than the one I selected and that was confirmed on the app and by the office. I had to fill out the same paperwork three times which seemed unnecessary. Aside from that, the staff members I did interact with were very nice, addressed my problem, and were efficient. The office was clean and well organized, and the wait time was what I expected. ”
Allison R.March 20, 2026
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Kayal Orthopaedic Group
784 Franklin Ave, Ste 250, Franklin Lakes, NJ 07417
“The appointment time I selected on ZocDoc and then confirmed with the office via a phone call was then immediately changed to a later time without my consent. I was also then seen by a different provider than the one I selected and that was confirmed on the app and by the office. I had to fill out the same paperwork three times which seemed unnecessary. Aside from that, the staff members I did interact with were very nice, addressed my problem, and were efficient. The office was clean and well organized, and the wait time was what I expected. ”
Allison R.March 20, 2026
“The only bad review I had was that the office did not get any of my information from this app and they were in fact surprised at my arrival. The nice young lady at the front desk was able to accommodate me and filled out all of my insurance info for me in their system. So I guess my advice would be to double check with the specialist you book your appointment with before arriving when booking with this app!”
Harold G.January 28, 2026
About Dr. Robert A. Kayal
Dr Robert A Kayal is the Founder, President, and CEO of Kayal Orthopaedic Center, P.C He considers it an honor, blessing, and privilege to help restore an active and joyful life to each patient He gives thanks to God for his talents and prays his practice will always honor and glorify God “What you’ll find here isn’t just state-of-the-art facilities It's an entire philosophy,” says Dr Kayal With New Jersey locations in Franklin Lakes, Glen Rock, Westwood, Paramus, North Bergen, Paterson, Garfield, and one in Stony Point, New York, the award-winning practice offers advanced orthopaedic treatments in a compassionate environment “You aren’t just a number,” says Dr Kayal “We focus on building lifelong relationships, accelerating rehabilitation, and inspiring quality of life.” Specializing in partial and total joint replacements, sports medicine, and arthroscopy, Dr Kayal stays abreast of the latest technologies to provide beneficial treatments for quick recovery “I use cutting-edge advancements in customized total knee replacement surgery that utilizes high-resolution MRI technology to create a 3D blueprint of the patient’s arthritic knee Proprietary software removes arthritis and sizes, shapes, aligns, and fits a new knee Then, 3D printing creates customized Patient Specific Instrumentation, shipped to the OR and sterilized for my use,” says Dr Kayal “This technology allows me to perform a virtual knee replacement before surgery and create a knee customized to a patient’s body.” Besides Kayal Orthopaedic Center, Dr Kayal’s practice includes Kayal Pain & Spine Center, Kayal Rheumatology Center, Kayal Physical Therapy and Chiropractic, Kayal Osteoporosis Center, and Kayal Medical Imaging Center These facilities provide a wider range of musculoskeletal treatments and therapies “Patients choose us for our training, skill, experience, and innovation,” Dr Kayal says “But they also find patience, compassion, and genuine commitment.” Dr.
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Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Hackensack University Medical Center at Pascack Valley
Hudson Regional Hospital
Board certifications
American Board of Orthopaedic Surgery
Education and training
Medical School - Rutgers, The State University of New Jersey, Doctor of Medicine
Long Island Jewish Medical Center, Residency in Orthopedic Surgery
Long Island Jewish Medical Center, Internship in General Surgery
North Shore University Hospital, Residency in Orthopedic Surgery
Professional memberships
American Academy of Orthopaedic Surgeons
National Association of Medical Examiners
Awards and publications
Castle Connolly Top Doctor
Healthgrades, Vitals, TopDocs, Castle Connolly
Languages spoken
English
Provider's gender
Male
NPI number
1053365676
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.54
Wait time
4.06
Bedside manner
4.58
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159 reviews
Most relevant
Great experience, courteous staff, Examined & developed treatment plan consistent with diagnosis
February 1, 2026Initials hidden
They said that ZocDoc doesn’t coordinate appointments with them. They worked an appointment in with a resident.
More than 1 year agoInitials hidden
The care team was spectacular l. Everyone was great! I am very happy about the care I received
August 9, 2024Joselina C.Verified patient
Very friendly and informative staff. Minimal wait time and the doctor explained what to expect very well.
June 4, 2023Jose P.Verified patient
Dr was on time. Staff super friendly. Very efficient
December 29, 2025SUDHIR D.Verified patient
I was very happy with the time & attention he gave to my needs. He was very thorough & knowledgable in his area!
More than 1 year agoInitials hidden
Dr. Robert took his time to go over my results and he was patient, friendly and cared about my challenges.
May 12, 2021Latoya M.Verified patient
Great building - not a fan of not seeing the doctor I research when booking then see someone else
July 29, 2022Adam F.Verified patient
Very well done!! Very professional and knowledgable.
I feel I am in very capable hands.
Thank you.
November 4, 2019Lawrence L.Verified patient
I didn't see Dr. Kayal, I saw Dr. Pope. My reviews are based on my visit with Dr. pope.
January 25, 2016Linda L.Verified patient
very sucessful and given attention to the problem. Hopefully going to fix it soon.
More than 1 year agoInitials hidden
What a great facility. Everyone was sympathetic to my problem, and knew what to do.
April 2, 2014Edith M.Verified patient
The clinic are Neat ,tidy, nice scent with courteous staff, clever Doctor!
More than 1 year agoInitials hidden
Great Doctor and medical staff. Outstanding modern, clean office.
More than 1 year agoInitials hidden
It was really good Dr. Kayal knows what he is talking about
January 23, 2013Brianna J.Verified patient
Good service. I would highly recommend others to visit him.
May 4, 2016Anwar M.Verified patient
The appointment time I selected on ZocDoc and then confirmed with the office via a phone call was then immediately changed to a later time without my consent. I was also then seen by a different provider than the one I selected and that was confirmed on the app and by the office. I had to fill out the same paperwork three times which seemed unnecessary. Aside from that, the staff members I did interact with were very nice, addressed my problem, and were efficient. The office was clean and well organized, and the wait time was what I expected.
March 20, 2026Allison R.Verified patient
The only bad review I had was that the office did not get any of my information from this app and they were in fact surprised at my arrival. The nice young lady at the front desk was able to accommodate me and filled out all of my insurance info for me in their system. So I guess my advice would be to double check with the specialist you book your appointment with before arriving when booking with this app!
January 28, 2026Harold G.Verified patient
Great care @ Kayal Orthopedic!
December 29, 2025Marissa G.Verified patient
Saw Dr Rudman and he was awesome. I was also helped by Gabby and Skylar, both of whom were very friendly and kind. I would highly recommend this office!
October 15, 2025George M.Verified patient
Office was closed during my appointment time
July 4, 2024Diego A.Verified patient
I’ve never felt more comfortable in a normally uncomfortable situation such as going to the doctor. The teach who took my X-rays was a sweetheart and Dr. James explained everything thoroughly and took his time to explain my options so that I fully understood what happened to my finger and my leg. I’ll be recommending the folks at kayal over anybody 100 times out of 100 times. Fantastic experience.
August 1, 2023Spiro M.Verified patient
Great staff. Knowledgeable. Appt ran on time.
May 30, 2023Kristin D.Verified patient
I had been to a few surgeon regarding my knee. This office was heaven sent because the PA showed me my xray and showed me exactly what was happening with my knee and why I needed a full knee replacement. The surgeon made me feel so comfortable and at ease. Explained the procedure and I look forward to my knee replacement and having a better quality of life.
June 14, 2022Jocelyn P.Verified patient
Very clean office the staff were very knowledgeable would definitely recommend them to anyone and definitely will go back again.
May 12, 2021Cecil D.Verified patient
I was worried about going to a new doctor’s office but this medical practice is amazing. Dr. Kayal is great and he has a great staff, including very smart and well-trained physician assistants. I am happy I found this orthopedic center!
April 20, 2021Robin L.Verified patient
Longest wait time and very unfriendly PA. Inaccurate information and when asked to clarify spoke very condescendingly. No diagnosis for the almost 2 hour wait. Very unhappy.
More than 1 year agoInitials hidden
Highly recommended ????????????
January 11, 2021Janet S.Verified patient
My experience was great! I went in to see the doctor within 10 mins. Communication and bedside manner were excellent. I especially love the fact that everything is done at the same location ????
January 6, 2021Janet S.Verified patient
Everyone went above and beyond to help!
February 28, 2020Adriana L.Verified patient
They did not accept my insurance but when I looked up in Zocdoc they said they accept it. So either Zocdoc is wrong or the clinic need to update their insurance accept details correctly so that they don’t waste anyone’s time.
November 28, 2018Rajath S.Verified patient
Excellent service, very informative, addressed immediate concerns, instituted a long range healing process for quality of life.
August 9, 2018Leroy T.Verified patient
I was wondering why I saw both a PA and the doctor.
The office is clean and the check in process was up to date, fast and efficient.
More than 1 year agoInitials hidden
Wait in there for over 3 hrs until he sees you.
November 1, 2016Mayan B.Verified patient
Stay away! He keeps everybody waiting for hours! He is seeing you as a moneybag,not a person! It's really bad. All negative reviews are true! If you care about yourself find another doctor!
More than 1 year agoInitials hidden
Very impressed with Dr Kayal and staff as well as the office.They appear to have the latest technology .As this is my first visit looking forward to continued satisfaction.
More than 1 year agoInitials hidden
very friendly people!
April 2, 2014Samantha T.Verified patient
I waited 3 hours to see Dr. Kayal. Yes, 3 hours. No apology for the wait, which was kind of annoying. He seems to know his stuff, which when all is said and done is the most important thing. I'll know more about him as time goes on. I will be having surgery soon. I hope he is as good as his reputation.
April 18, 2014Initials hidden
Positive
November 28, 2013Pat L.Verified patient
I am very happy with Dr Robert Kayal. He did a knee replacement for me and just scheduled me for my other knee. Everyone there is very helpful and kind.
More than 1 year agoInitials hidden
Excellent. Personable staff.
More than 1 year agoBrenda P.Verified patient
Dr Kayal is very self-confident, bordering on arrogant, but is willing to spend the time to explain why "he is the best". I waited 2.5 hours past appointment time, but he did answer all my questions and gave me his full attention for an hour. Hopefully he is as good a surgeon as he thinks he is.
More than 1 year agoInitials hidden
Dr. Kayal was great- but his staff is even better
More than 1 year agoRV
Excellent
January 17, 2013Henry S.Verified patient
Everyone was very professional. The doctor was thorough and took his time. He seemed very qualified and confident in his diagnosis. He released the pressure in my elbow which alleviated the pain substantially. I will need surgery, but I feel confident that he will do an excellent job.
More than 1 year agoDennis H.Verified patient
April 1, 2026Stephen G.Verified patient
Less than 1 month agoInitials hidden
Less than 3 months agoInitials hidden
Less than 6 months agoInitials hidden
December 5, 2025Sebastian H.Verified patient
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Frequently asked questions
How soon can I make an appointment with Dr. Robert A. Kayal?
Generally, Dr. Robert A. Kayal has appointments available on Zocdoc within 1 week. You can see Dr. Kayal's earliest availability on Zocdoc and make an appointment online.
Dr. Robert A. Kayal has 5 office locations, including in Franklin Lakes, Glen Rock, Westwood, North Bergen, and Paramus, view full addresses on Dr. Kayal's profile.
Which board certifications does Dr. Robert A. Kayal have?
What are common reasons for patients to see Dr. Robert A. Kayal?
Dr. Robert A. Kayal frequently sees patients for Arthritis, Hand Problems, Orthopedic Consultation, Sports Injury, and X-ray. You can see other visit reasons for Dr. Robert A. Kayal on their profile.
How do patients rate Dr. Robert A. Kayal in reviews?
159 patients have reviewed Dr. Robert A. Kayal. The overall rating for this doctor is 4.54/5. They have a 4.58/5 rating for bedside manner and a 4.06/5 rating for wait time. You can read individual reviews and ratings on their profile.