What patients are saying
Overall rating
4.05
Average wait time
5.00
Bedside manner
3.78
About Dr. Sara Mateo
Focus areas
Attention-Deficit / Hyperactivity Disorder (ADHD)
Clientele seen
Young adults (18-24)
Adults (25-64)
Individuals
Treatment approaches
Psychodynamic
Cognitive Behavioral (CBT)
Identity
Gender
FemaleLanguages spoken
Arabic, English
Getting to know Dr. Sara Mateo
Dr. Sara Mateo is a board-eligible psychiatrist at Talkiatry. She earned her Bachelor of Medicine, Bachelor of Surgery degree from the University of Benghazi Faculty of Medicine and completed her General Psychiatry Residency training at Tower Health/Phoenixville Hospital.
Throughout her career, Dr. Mateo has actively contributed to various leadership roles and committees, demonstrating her commitment to advancing medical education and promoting diversity in the field. During her training, she generously shared her knowledge through educational presentations and lectures, fostering the growth of fellow trainees and medical students.
Dr. Mateo is dedicated to creating a therapeutic environment characterized by warmth, empathy, and nonjudgmental support. Her approach involves collaborating with patients to develop individualized treatment plans that consider cultural, biological, psychological, and social factors. With a primary focus on medication management, Dr. Mateo's keen interest in psychotherapy is evident; she often integrates supportive therapy, cognitive behavioral therapy, and psychodynamic psychotherapy during 30-minute follow-up visits to optimize wellness and recovery.
Dr. Mateo brings a wealth of experience in caring for individuals of diverse ages and backgrounds, adeptly addressing a wide spectrum of conditions. Her expertise extends to treating depressive disorders, bipolar disorders, anxiety disorders, trauma- and stress-related disorders, ADHD, OCD, insomnia, and psychotic disorders; she also has experience treating individuals with medical comorbidities.
What should a new client know about working with you?
Dr. Richard Hess practices at Talkiatry, a patient-centered, online psychiatry practice. Talkiatry providers specialize in medication management and treat a wide range of mental health conditions. They take a personalized approach to care, ensuring that treatment is rooted in a strong patient-provider relationship and a responsible, evidence-based approach to prescribing. We know that every mental health journey is unique, and we’re here to make yours feel manageable and supported at every step.
What is your typical process for working with clients?
We start with a comprehensive first visit, where you and your provider will discuss your goals, medical history, and what brings you to treatment. From there, you’ll work with your provider to create a care plan that feels right for you, which may include medication, therapy, or both. If your provider recommends medication, they’ll walk you through your options—our goal is always to help you make informed choices about your care. You’ll meet with your provider regularly for follow-up visits to check in, adjust your care as needed, and make sure you feel supported in your journey.
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Education and background
Practice names
Education and training
- Medical School - University Of Benghazi, Bachelor of Medicine, Bachelor of Surgery
- Phoenixville Hospital - Tower Health, Residency in Psychiatry
NPI number
1669098919
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.05
Wait time
5.00
Bedside manner
3.78
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
20 reviews
Most relevant
I felt heard and not rushed! She cares about your personal wants and needs.
November 10, 2025Alyssa H.Verified patientVideo visit
Dr. Mateo kept cutting me off when I would try to answer a question. It didn't feel like she was listening to what I was saying. Her bedside manner seemed dismissive and flippant, especially given the intense, triggering subject matter of past traumas. She focused on non-issues and left most of the actual reasons I came to see her by the wayside. We ran out of time before addressing half the reasons I booked the appointment (partially because she kept cutting me off). Ultimately, she wasn't able to move forward with care due to legal psychiatric stipulations--not her fault. However, she recommended treatment that I had already tried to express have not worked for me in the past. I say "tried to express" because she kept cutting me off. Felt like a waste of both of our time and certainly my money. Left the appointment even more disillusioned with the healthcare system. Would not recommend if you're seeking efficient, compassionate care.
Less than 3 months agoInitials hiddenVideo visit
She was very insensitive and rude
December 1, 2024Initials hiddenVideo visit
Fantastic experience. Fantastic provider
August 2, 2024Meryl T.Verified patientVideo visit
November 25, 2025Ahmani Q.Verified patientVideo visit
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September 11, 2024Felix M.Verified patientVideo visit
September 3, 2024Destiny R.Verified patientVideo visit
How soon can I make an appointment with Dr. Sara Mateo?
Generally, Dr. Sara Mateo has appointments available on Zocdoc within 1 week. You can see Dr. Mateo's earliest availability on Zocdoc and make an appointment online.
Is Dr. Sara Mateo accepting new patients?
Dr. Sara Mateo generally accepts new patients on Zocdoc. You can see Dr. Mateo's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Sara Mateo accept my insurance?
Choose your insurance plan to verify if Dr. Mateo is in-network.
Can I make an appointment with Dr. Sara Mateo online?
Yes, you can make an appointment online with Dr. Mateo using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Sara Mateo work with?
Dr. Sara Mateo works with Talkiatry.
What are common reasons for patients to see Dr. Sara Mateo?
Dr. Sara Mateo frequently sees patients for Anxiety, Attention-Deficit / Hyperactivity Disorder (ADHD), Bipolar Disorder, Depression, and Psychiatry Consultation. You can see other visit reasons for Dr. Sara Mateo on their profile.
What languages does Dr. Sara Mateo speak?
Dr. Sara Mateo speaks English and Arabic.
How do patients rate Dr. Sara Mateo in reviews?
20 patients have reviewed Dr. Sara Mateo. The overall rating for this doctor is 4.05/5. They have a 3.78/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.