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Qualifications and Experience
Dr. Cooper was born in Western Springs, Illinois and attended college at the University of Notre Dame in South Bend, IN. She completed her medical school training at Texas Tech University in Lubbock, TX and was a member of the Alpha Omega Alpha honor society. Dr. Cooper completed her internship at the University of California - San Francisco and her residency at the University of Colorado in Denver, CO. She is interested in treating patients of all ages. Please DO NOT complete the ZocDoc patient forms online. Our practice uses an Electronic Medical Record (EMR) and you will receive an e-mail inviting you to the Patient Portal once you are registered as a patient. You will also receive an e-mail reminder prior to every appointment which will allow you to complete/update the information you would have entered in ZocDoc. You will be able to complete this information in the privacy of your own home or on your phone. No more filling out 10 pages of paperwork with your address 5 different times! We value your time and do not want you to waste your time completing the ZocDoc online forms.
Verified Patient Reviews
She was very professional and listened to all of my concerns and addressed them. Her and her staff are very knowledgeable and I learned a lot and felt extremely comfortable. I have mild anxiety about going to the doctor usually and felt heard and helped here.
I didn't appreciate her pushing the idea of the sinus balloon surgery because I'm not interested. She acted as though she's tired of seeing me only to give me antibiotics for sinus infections. Her nonverbal body language and attitude expressed that she was disgruntled I refused the procedure. I'll never go to her again.
Dr. Cooper was fast, friendly, and very professional. She got right to the point and got me on my way in minutes. I'll definitely keep her as my ENT going forward.
Friendly, but quite a long wait. Hopefully treatment is correct!
Great bedside manner, very professional and quick!
Great service in and out and now I feel better after visit
I'm glad that I was able to find a doctor that focus on sinus issue. She is awesome.
My first time visiting an ENT doctor but she was so patient and thorough, making sure I understand and know exactly what's going on, I would definitely recommend her to everyone.
She is an excellent doctor.
Awesome! Patient and thorough answers.
Really liked this dr. She made me feel very comfortable, diagnosed my problem and got me out quickly . Will definitely go to her again .
Great! Diagnosed my issue right away and prescribed the proper medication which cleared up the problem quickly. Will continue using this doctor for any future ENT needs.
Dr. Cooper and her staff was amazing! They took care of us, and once we were in a room, the process went very quickly and smoothly.
Great and fast experience!
Definitely will recommend her to see my family. Great experience. Great staff.
Dr. Cooper is very professional and explains all with very simple language, yet she is sharp and cures me all the time!
Sarah took one look at my throat and deemed I likely had tonsil stones because of small white patches on my tonsils. It was negative on the strep test I already had done. I had to ask her if it could possibly be viral but she said she didn't think so although she said it could be possible. She was patient and willing to answer any questions, but it was quite confusing because the day prior, I saw a physician assistant who said it was likely viral, and said it definitely did not look like tonsil stones (I also communicated this to her). I even asked repeatedly if she was sure, if there was anyway she could check further--she didn't even look twice. She just shrugged and said that if I go home and poke around at the patches to figure it out--that they might be stubborn to come out but that they're probably tonsil stones. I ended up poking at my tonsils uncomfortably for two hours, nothing came out. A day later, the white patches were nearly gone, my tonsils were no longer swollen, and was most likely viral as the physician assistant suggested. I'm disappointed that an ENT doctor would not take a little bit more time to help me rule out what I didn't have and instead, gave me the wrong impression going home. I saw an allergist who was surprised that she didn't at least poke around to help me figure out it was most definitely not tonsil stones. Wish I didn't waste my money on this appointment.
General impression from her was good. She seems very nice, easy to talk to. I had been to a previous ENT a month ago and didn't get the right diagnosis on the first try(I guess that happens), so i'm glad she was able to point out the problem from the first visit.
Went in for a minor sinus infection. Felt the staff and Dr. Cooper were professional and personable. The staff had to handle a difficult customer while I was there and although not perfect, they did a good job and did not escalate the situation. Dr. Cooper diagnosed my issue and didn't over prescribe. She was very thorough and asked great questions to find out my issues. Tech-friendly office shortened my wait time. Thank you.
DR COOPER WAS VERY GOOD & I WOULD HIGHLY RECOMMEND HER.
Dr. Cooper was wonderful - I have to see her again in a few days for a follow-up, so hopefully my sore throat is gone by then!
Dr. Cooper was very thorough in her examination and explaining the treatment plan for my 4 year old son She is truly a GREAT doctor!
It went very well. She was very knowledgeable and sweet!
Best doctor's office experience I've ever had. Everyone is super friendly and helpful. Dr. Cooper is very knowledgeable and took the time to clearly explain my diagnosis and answer all my questions. They wait was short and most all of the paperwork, payment and prescription were handled with technology. Great experience, would highly recommend this clinic and Dr. Cooper.
Super great! Got my ear clean very quickly, verbally walked me through everything she was doing as she was doing it. Didn't experience any discomfort as she pulled all that wax out of my ear. Now I can hear out of my left ear again! So great!
I was very impressed with her knowledge and in the manner I was treated.
She is very nice and professional!
very professional. no nonsense fixed my ear within 15 min of me walking thru the door
Dr. Cooper was very helpful and informative and took the time needed to address all of my concerns..highly recommend her.
She knew what she was doing and took care of my problem.
She explained everything to me and was very patient and caring
Caring and Attentive to patient's needs!
She was very thorough and took care of my problem.
Sarah and her team were simply GREAT!
She was not very thorough with the check up. Once she figured out I am not ready for her to perform my sinus surgery and all she could do was prescribe antibiotics, her attitude wasn't good. Also she prescribed a medication that has an ingredient in allergic to. With my records indicating this, that shouldn't have been an issue. I wasn't a new patient of hers.
I came to see Dr. Cooper for a sudden onset of vertigo. The office was very modern and clean and close to my home. She was incredibly warm and friendly. She addressed my sinus issues and previous nose trauma while I was also there. She taught me multiple exercises to fix my vertigo so that I could do it at home. I was surprised by how much time she spent with me and how great her bedside manner was. Highly recommend.
Nice location, clean office and the receptionists were professional and friendly...
very thorough and personable
She was direct, very open and informative, and gentle.
She was awesome!
I was in and and out within 30 minutes. She answered all my questions and was very informative. I will be returning for procedure. Definitely recommended!
After reading all of the reviews, I was hoping that I finally found the right ENT. Everything was fine until check out when I was informed that I owed something that I was not informed about. Her bedside manners were fine, she was polite but the fact that her office did not communicate the specifics of my visit led me to this review.
I liked Dr. Coppers bedside manner. She was very thorough and explained anything I didn't understand.
She has no idea what she is doing.
Dr. Cooper is a good professional doctor, I'll highly recommend her to anyone needing ENT related advice or treatment.
The doctor took the time to explained in detail.
She's informative, thorough, and kind. Great doctor all around.
She's very down to earth. I really enjoyed not having to wait or make another appointment for tests. She's thorough and only administers tests if needed. I'll definitely continue to see her.
She was very warm, friendly and knowledgeable. Dr. Copper listened to my concerns, ordered a test immediately and created a treatment plan on the spot.
Dr. Cooper was very helpful in resolving my issues and provided me with relief from my discomfort and very thorough in follow up procedures.
Availability and willingness to see me
Dr. Cooper was so nice and pleasant. She took time to diagnose the condition and quickly offered relief. I will recommend her to all my friends and colleagues. The office environment was very clean ande pleasant. Employees were nice and lovely - very friendly and courteous. Highly recommend this MD.
DR. COOPER WAS KIND COURTEOUS AND THOROUGH AND SHE WAS CLEAR AND PRECISE WITH HER SPECULATIONS OF WHAT THE PROBLEM WAS.
Extremely kind and helpful doctor. Highly Recommended!
Great attention to my needs...explained everything very well. Dr. Cooper got me in for a hearing test immediately which helped us reach a conclusion on one visit.
I thought the technician that swabbed my throat was a SUPERSTAR! I have never had anyone swab my throat without making me gag or choke before. She was also very nice. The receptionists were not quite as helpful or even very knowledgeable. They had to look up to see if they would even take my insurance. I got there a good 30 minutes early because I was a new patient and figured that they'd want me to refill forms that I already filled out online like almost all of the doctors I made appointments with through ZocDoc have. The actual ENT doctor, Dr. Cooper, was nice enough but I kind of felt like she thought my being there was unnecessary almost like I was wasting her time. I'm sure she didn't mean to come off that way but she just wasn't being very friendly. She wasn't being unfriendly either though it just all seemed very impersonal. I think next time I might just find a primary physician instead of a "specialist".
Doctor Cooper very good doctor with knowledge and very nice.
I felt very confident in Dr. Cooper's ability and her empathy. I will definitely be seeing her again and I highly recommend her.
Dr. Cooper did a thorough exam explaining what she was doing and what her findings were. She has a wonderful blend of professionalism and caring. I felt at ease with her and confident in her treatment plan. The office staff were all very friendly, organized and helpful. Even with being busy, these ladies were thoughtful and kind. I only had a wait one of 10 minutes.
Very good and thorough. Definitely makes sure you understand and explains everything very well. Would recommend.
Very nice and caring doctor. She answered all my questions and concerns without making me feel rushed.
Dr. Cooper was very thorough and explained everything. I would recommend her to my friends.
The office staff were friendly and well organized. Dr. Cooper was very through and very attentive to all my questions and concerns. All the staff that I met were very professional.
Very thorough, pleasant and professional
she is great - very sharp and kind
Dr. Cooper is very professional and congenial. She took care of my ear problem in a prompt manner and was very nice and caring.
was very professional
Really good doctor, great bedside manner. Only problem was the wait time.
Great doctor. Very professional, patient, & knowledgable
Great doctor! Very professional, patient, & knowledgable!
Dr Cooper was wonderful but she was running late due to a surgery and I waited over an hour and a half.
I scheduled my first appointment through Zocdoc. The receptionist called me the day before the appointment, and left a very unfriendly and unprofessional voicemail requesting more information. I called back and when the receptionist answered I told her why I was calling. She did not put me on hold, however continued to talk to someone in the office about who knows what. After about 30 seconds, she then said very unprofessionally that she was "in the middle of something and had to finish". I would have preferred to have been told "may I place you on hold?" if that was the case. After I provided my information and hung up, I got a second phone call back that something else was missing. Again, not very friendly. Then, two hours later the same person called me back to remind me of my appointment the next day. Ok, so the receptionist lacked a lot of professionalism and customer service. At the appointment, I had about a 15 min consultation and a 15 min test. I was there for over two hours because the Dr. was overbooked and they did not schedule my test appropriately with my appointment time. I will not be going back to this doctor.
Dr. Cooper was very knowledgeable. The staff at the facility were very friendly and there was no wait time for me. Definitely will go back for any other issues!
It was a very good experience . The doctor and the nurse were very professional, courteous and friendly. I did not have to wait very much and the whole experience was very good. I will definitely recommend Dr. cooper to my friends! Thanks!
Excellent experience! Dr. Cooper has an excellent bedside manner and takes into account all of your concerns. Very compassionate doctor!
She was prompt and listened to my concerns and provided a great consultation.
I would go back for sure. Dr. Cooper was so nice, personable. I reccomend!
Dr. Cooper has great bedside manner and does seem to care. She does really try to get to the root of the problem.
Great doctor. Highly recommended.
Made an appointment for an allergy test, the office called and had me push back my appointment from 3pm to 2pm to accommodate the allergy test. Showed up at 2pm, was not seen by the doctor until almost 3pm. She was lovely and nice, and suggested a new allergy medicine, however did no allergy test. At that point I assumed it was too late, being 3pm and all. Probably my mistake. So I will now have to plan to take off work another time for the allergy test, and go another week without any allergy medicine. So in short, doctor was nice, office itself was disorganized.
Excellent love her was the first time there. I would recommend her to anyone I know. Great Job Dr. Cooper!
Dr. Cooper was very professional and exhibited great patient communication. She provided excellent information and diagnosis and I felt well informed after my visit. Thank you.
Dr. Cooper was extremely friendly and awesome! Went in with decreasing hearing and she fixed me right up. Gave me a simple explanation and how to prevent. Definitely will come back and recommend.
Very efficient! I was in and out in less than 35 minutes!
Very pleasant, quick, informative and helpful!
Dr. Cooper was very professional, kind and thorough. She and her staff were nothing but helpful and she took great care to treat me and diagnos me. I would highly recommend Dr. Cooper
Glad l found her.
excellent doctor, very nice to talk to, very professional, highly recommended
It was excellent. I was very impressed and satisfied with the entire treatment from start to end. I highly recommend Dr. Cooper.
Dr. Cooper, Saw me right a way, and made me fell that she was concern about my condition. She ask a lot of questions, and I thought she did a good examination. I do recommend her. She also made me feel she had plenty of time for me. I did not feel she was in a hurry. I was number one at the time. DG
Great Doctor! She was very kind and took a lot of time listening to all of my problems before giving a solution.
She acted like she did not have time for me and said she could not help me
My visit with Dr. Cooper was excellent. She was very good and explained things very well.