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Serena Hess, APRN

Serena Hess, APRN

Mental Health Nurse Practitioner
3223 N Sheffield, Ste C, Chicago, IL
As a board-certified Psychiatric–Mental Health Nurse Practitioner, my focus is to provide compassionate, collaborative care that supports both emotional well-being and cognitive health. I work with individuals navigating anxiety, depression, cognitive concerns, and women’s mental health issues, with a particular interest in supporting veterans, military-connected individuals, and caregivers. My approach centers on creating a warm, respectful environment where patients feel heard, understood, and actively involved in their care. I provide medication management alongside supportive psychotherapy, emphasizing active and reflective listening, mindfulness, and practical strategies tailored to each person’s goals. I believe effective treatment grows from partnership and thoughtful collaboration, allowing us to develop a plan that feels realistic and empowering. As a writer and avid reader, I value helping patients find language that makes discussing mental health more natural and accessible. Together, we move at your pace, building understanding, resilience, and meaningful progress one step at a time.
Highly recommended
100% of patients gave this doctor 5 stars
Excellent wait time
100% of patients waited less than 30 minutes
New patient appointments
Appointments available for new patients on Zocdoc

Book an appointment on Zocdoc

The office partners with Zocdoc to schedule appointments

Scheduling details

  1. See if they are in network

Available appointments

Today, Aug 1 – Fri, Aug 14
At the moment, there's no availability on Zocdoc for the selected date range and appointment type at this location.
View more availability

What patients are saying

Overall rating

5.00

Average wait time

5.00

Bedside manner

5.00

About Serena Hess

Focus areas

Anxiety
Women's Mental Health Issues
Cognitive Issues
Depression

Clientele seen

Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)

Identity

Gender

Female

Languages spoken

English

Getting to know Serena Hess

As a board-certified Psychiatric–Mental Health Nurse Practitioner, my focus is to provide compassionate, collaborative care that supports both emotional well-being and cognitive health. I work with individuals navigating anxiety, depression, cognitive concerns, and women’s mental health issues, with a particular interest in supporting veterans, military-connected individuals, and caregivers. My approach centers on creating a warm, respectful environment where patients feel heard, understood, and actively involved in their care. I provide medication management alongside supportive psychotherapy, emphasizing active and reflective listening, mindfulness, and practical strategies tailored to each person’s goals. I believe effective treatment grows from partnership and thoughtful collaboration, allowing us to develop a plan that feels realistic and empowering. As a writer and avid reader, I value helping patients find language that makes discussing mental health more natural and accessible. Together, we move at your pace, building understanding, resilience, and meaningful progress one step at a time.

What should a new client know about working with you?

****THIS PROVIDER IS NOT IN NETWORK WITH MEDICAID****

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
200+ more in-network plans

Popular visit reasons

Adjustment Disorder
Anxiety
Anxiety Disorder
Attention-Deficit / Hyperactivity Disorder (ADHD)
Depression
Psychiatry Consultation
Sleep Problems
Women's Mental Health Issues
Adjustment Disorder
Anxiety
Anxiety Disorder
Attention-Deficit / Hyperactivity Disorder (ADHD)

Office location

Serena Hess, APRN also offers online video visits for patients
Geode Health
3223 N Sheffield, Ste C, Chicago, IL 60657
Get directions

Education and background

Practice names

Education and training

  • Bradley University, Post-Master's Certificate in Nursing

NPI number

1174354518

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1 review
Most relevant
Serena is a very nice and caring lady.
Video visit
Frequently asked questions

How soon can I make an appointment with Serena Hess?

Generally, Serena Hess has appointments available on Zocdoc within 1 week. You can see Serena Hess's earliest availability on Zocdoc and make an appointment online.

Is Serena Hess accepting new patients?

Serena Hess generally accepts new patients on Zocdoc. You can see Serena Hess's earliest availability on Zocdoc and schedule an appointment online.

Does Serena Hess accept my insurance?

Choose your insurance plan to verify if Serena Hess is in-network.

Can I make an appointment with Serena Hess online?

Yes, you can make an appointment online with Serena Hess using Zocdoc. It’s simple, secure, and free.

What practice does Serena Hess work with?

Where is Serena Hess's office located?

Serena Hess has 2 office locations in Chicago, view full addresses on Serena Hess's profile.

What are common reasons for patients to see Serena Hess?

Serena Hess frequently sees patients for Anxiety, Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, Psychiatry Consultation, and Sleep Problems. You can see other visit reasons for Serena Hess on their profile.

What languages does Serena Hess speak?

Serena Hess speaks English.

How do patients rate Serena Hess in reviews?

1 patients have reviewed Serena Hess. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.

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