What patients are saying
Overall rating
4.81
Average wait time
4.72
Bedside manner
4.87
“Pretty great office they were very kind and staff was super friendly, I didn’t meet with the doctor shown here on Zocdoc but the man I met with was nice as well.”
Initials hiddenJanuary 13, 2026
“Doctor was nice and so were the staffs. I didn’t wait too long, came a bit early, and I was seen at my appointment time.”
Rowanne S.January 5, 2026
About Dr. Shalena Islam
Please be aware that after booking your visit, someone from our office will call you to confirm your appointment details within 24 hours of scheduling. If you do not respond, your appointment may have to be canceled.
***No Pediatric Patients***
Patients must change their PCP (if required by insurance) to Dr. Islam in order to be seen.
Shalena Islam, MD, is a member of Jumpstart Medical’s team. Dr. Islam specializes in all aspects of primary care, including routine wellness and sick visits, treatment of minor injuries, and management of chronic conditions. She is a family physician in Flushing, NY, affiliated with Long Island Jewish Medical Center. Dr. Islam earned her Doctor of Medicine degree from the American University of the Caribbean School of Medicine.
Dr. Islam emphasizes preventive care in her practice and views her role as a partner in her patients’ health and well-being. She takes pride in ensuring her patients feel heard and cared for at every visit, building the kind of relationships she witnessed growing up in Flushing. She knew early on that she wanted to impact her community in the same way.
Dr. Islam also speaks multiple languages, including Bengali, Urdu, and Hindi. Her specialties include hospital medicine, weight management, preventive medicine, and women’s health.
Please note: Dr. Islam does not prescribe ADHD medications, narcotics, or controlled substances via video visits. Weight loss medications are not covered by insurance.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
UnitedHealthcare
Office location
Dr. Shalena Islam, MD also offers online video visits for patients
Education and background
Practice names
Hospital affiliations
- Forest Hills Hospital
- Long Island Jewish Medical Center
- Orange Regional Medical Center - Horton Campus
- Plainview Hospital
- Catskill Regional Medical Center - Harris
- Long Island Jewish Valley Stream
Board certifications
- American Board of Family Medicine
Education and training
- Medical School - American University of the Caribbean School of Medicine, Doctor of Medicine
Professional memberships
- American Academy of Family Physicians
- Society of Hospital Medicine
Languages spoken
- English
- Hindi
- Urdu
- Bengali
Provider's gender
Female
NPI number
1386120095
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.81
Wait time
4.72
Bedside manner
4.87
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
306 reviews
Most relevant
Doctor was nice and so were the staffs. I didn’t wait too long, came a bit early, and I was seen at my appointment time.
January 5, 2026Rowanne S.Verified patient
Highly recommend this clinic, staff is so nice! There was no wait time and everything was really fast and smooth!
November 14, 2025Iris F.Verified patient
The office was great and the staff was super friendly. It was clean, efficient and I felt super comfortable. Thank you!!
May 1, 2025Matthias Emmanuel C.Verified patient
Very nice Doctor, Attentive, actually listens to you without feeling like you are being rushed. Office is clean.
July 3, 2025Britney D.Verified patient
A very nice professional doctor with a great service . They were doing their job.
March 27, 2026Harjinder K.Verified patient
Excellent visit. Everyone was really friendly. The office is modern, clean, and has parking, too.
August 28, 2025Hitesh A.Verified patient
Dr. Islam was very supportive and caring of my needs. Office staff were helpful and kind.
October 27, 2025Paul C.Verified patient
Great location, clean and nice environment. From front desk to doctor, everything was smooth.
September 26, 2025Imtiaz A.Verified patient
Warm hearted staff, very attentive, and thorough. A pleasant atmosphere in nice clean offices. Highly recommended.
February 12, 2024Jason S.Verified patient
She was so great, made me feel super comfortable. The staff is super friendly and I will be recommending her to everyone!
More than 1 year agoInitials hidden
I’m a new patient and I was seen right away. Dr Shalena is relatable, a great listener. I highly recommend her!
January 22, 2024Asma E.Verified patient
AMAZING. Will be keeping her as my PCP. Informative, great listener, kind and caring. Can’t recommend enough.
October 14, 2022Ana V.Verified patient
Dr. Islam has a great service and wonderful bedside manner. She spent her time with me and was very helpful.
More than 1 year agoPP
I would definitely go back. The doctors and staff was so patient and down to earth. Just amazing!!
October 1, 2022Edgar L.Verified patient
Amazing experience, very professional and friendly.
October 7, 2025Initials hidden
I really enjoyed my experience at this doctor. They took good care of me.
December 11, 2024Ashley V.Verified patient
thanks for being the sweetest doctor I have ever visited.
June 25, 2025Pasang G.Verified patient
The staff was very respectful and friendly and nice.
June 4, 2025Initials hidden
Did a good job at making patients feel comfortable. Very clean and nice office.
December 27, 2022Initials hidden
Love the doctors bedside manner, modern clicic appearance and great staff.
More than 1 year agoKB
Organized, professional, friendly, super clean, parking available
More than 1 year agoAS
Great vibe, understanding doctor, clinic is fast and convinent.
More than 1 year agoSC
Clean office, caring & professional physician and staff.
More than 1 year agoJL
Pretty great office they were very kind and staff was super friendly, I didn’t meet with the doctor shown here on Zocdoc but the man I met with was nice as well.
January 13, 2026Initials hidden
The doctor was super sweet! She was very knowledgeable and the staff even offered me a flu shot although I was there for another reason. It was very thoughtful of them. I was seen right away and was treated kindly by all staff!
No complaints!
November 13, 2025Angel M.Verified patient
I had a great experience during my appointment! Everyone was very friendly and welcoming. The waiting time was quick, and the entire staff was kind, professional, and attentive. I truly appreciated how smoothly everything went — highly recommend! ??
November 12, 2025Mariela R.Verified patient
What stood out was the kindness received from front desk and the doctor. The doctor had a calm demeanor and was a great listener. I didn't feel rushed and felt comfortable sharing my concerns. I was seen on time and left in a timely manner. I'm so happy to have found this doctor.
Less than 6 months agoInitials hidden
Great staff to deal with.
Less than 6 months agoInitials hidden
The receptionist and medical assistant were so friendly and attentive. Bloodwork and labs were done quickly and efficiently. Not to mention the office itself was beautiful and clean. The doctor was so friendly and I felt comfortable addressing all my concerns with her, she was listening taking notes and making sure we got everything done. She did not dismiss not one concern like some doctors usually do. 5 out of 5 visit!
October 21, 2025Paola V.Verified patient
Site stated iit can do gynecological exam. Once there not seen by doctor and given “kit” to do my own Pap smear. Results said I needed antibiotics. Ended up going to a real gyn place where they did a real exam and stated I DID NOT need an antibiotic, my problem was easily and quickly resolved because I actually saw a doctor who checked me out. If you are looking for estétics , maybe this is place for you, otherwise, look elsewhere
October 18, 2025Mabel S.Verified patient
Extremely friendly staff. Very warm hearted.
October 18, 2025Michelle L.Verified patient
Nice office, staff are sweet
September 25, 2025Eboni M.Verified patient
Everyone was really sweet and great at listeners. The environment was very comfortable and calm. I'd highly recommend this office for primary care! :)
September 2, 2025Initials hidden
My first visit with Dr. Shalena Islam was great! Everyone from the front desk to the doctor herself, was very warm and friendly. I felt very much at ease. I will definitely return.
Less than 1 year agoInitials hidden
Its a good
August 26, 2025Khorsheda A.Verified patient
Shalena Islam is a nice and caring doctor she listened to my concerns and is very helpful with solutions to help solve my cough that has not gone away as yet. I have full confidence that with her as my doctor I am able to conquer this cough.
August 20, 2025Initials hidden
The doctor, staff, and office were all amazing! I was made comfortable right away and didn’t have to wait long to be called back. When called back, the medical assistant took my vitals in a timely fashion and assisted me in getting ready to meet the doctor. I loved the interaction with the doctor. She is kind and knowledgable with a great bedside manner. The medical assistant taking my labs was extremely gentle and I didn’t feel a thing! I definitely recommend!
August 19, 2025Heather M.Verified patient
Very friendly. No wait time.
Less than 1 year agoInitials hidden
Great experience lovely office with great staff!
August 15, 2025Jury M.Verified patient
Honestly happy I found her. She was understanding of all my concerns and fear with needles. Her and her medical Assistants Tahera helped me overcome my fear.
August 12, 2025Monica M.Verified patient
I am so happy and lucky to found a very nice doctor . Very comfortable to ask any questions. I traveled 1.20 mins from my home and it’s worth full . Staff are so nice and it’s so clean .No waiting long . They response messages very quick.
August 11, 2025Jampa D.Verified patient
Small office but was clean, staff was friendly, doctor was clear personable and gracious. Was in and out in 20-30 mins.
Great experience
July 19, 2025Desenya W.Verified patient
i was looking for a new PCP and am so happy i chose jumpstart medical. dr. shalena was so professional, kind, and friendly! her office space is gorgeous and clean and her staff are very friendly and efficient. would highly recommend her as a PCP!
July 18, 2025Initials hidden
I didnt meet Dr Shalena but I met Dr Tahera and she was very nice. It took a long time to see the dr I did not like that. The staff was nice though
July 16, 2025Shaleena B.Verified patient
My first time there. This staff and doctor are very pleasant, The doctor addressed my concern, wasn't dismissive like other doctors. Highly recommend
July 1, 2025Karla M.Verified patient
This is my first adult doctor visit and I felt very safe with the providers and staff. Female body health can be complex and I was comfortable enough to discuss any issues i’ve had. The staff were very kind and explained everything in detail in relation to my visit. They are a very versatile office in which they offer weight loss and laser clinics too. I would definitely recommend this to anyone who wants a safe space to trust with their bodies.
June 14, 2025Aleena M.Verified patient
I had such a great first time experience at this place! All the staff and the doctor were very friendly. Happy to have them as my PCP :)
June 3, 2025Initials hidden
Everyone was so nice, polite, and welcoming. I felt safe, comfortable, and truly cared for throughout my entire appointment. They asked thoughtful questions, listened carefully, and made sure I felt heard. The staff were incredibly friendly and respectful, which made the experience even better. I left feeling supported and at ease. Highly recommend!
April 30, 2025Radia S.Verified patient
My visit was amazing. The staff was very friendly the office clean and the MD was so nice. She listened, very kind, we spoke about my concerns. Would recommend this provider to everyone.
April 29, 2025Emely V.Verified patient
Had my first vist today and it was an good experience, if it’s your first time here they will tell you to call your insurance just to make sure if you want this place to be your pcp . Doctor was so nice and waited less then 15 min to been seen . She really did listen to my concern .
April 16, 2025Mary G.Verified patient
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How soon can I make an appointment with Dr. Shalena Islam?
Generally, Dr. Shalena Islam has appointments available on Zocdoc within 1 week. You can see Dr. Islam's earliest availability on Zocdoc and make an appointment online.
Is Dr. Shalena Islam accepting new patients?
Dr. Shalena Islam generally accepts new patients on Zocdoc. You can see Dr. Islam's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Shalena Islam accept my insurance?
Choose your insurance plan to verify if Dr. Islam is in-network.
Can I make an appointment with Dr. Shalena Islam online?
Yes, you can make an appointment online with Dr. Islam using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Shalena Islam affiliated with?
Dr. Shalena Islam is affiliated with Forest Hills Hospital, Long Island Jewish Medical Center, and Orange Regional Medical Center - Horton Campus.
What practice does Dr. Shalena Islam work with?
Dr. Shalena Islam works with Jumpstart Medical.
Where is Dr. Shalena Islam's office located?
Dr. Shalena Islam has 2 office locations in Flushing, view full addresses on Dr. Islam's profile.
Which board certifications does Dr. Shalena Islam have?
Dr. Shalena Islam is certified by American Board of Family Medicine.
What are common reasons for patients to see Dr. Shalena Islam?
Dr. Shalena Islam frequently sees patients for Allergy Consultation, Annual Pap Smear / GYN Exam, Annual Physical, Foot Consultation, and Illness. You can see other visit reasons for Dr. Shalena Islam on their profile.
What languages does Dr. Shalena Islam speak?
Dr. Shalena Islam speaks English, Hindi, Urdu, and Bengali.
How do patients rate Dr. Shalena Islam in reviews?
304 patients have reviewed Dr. Shalena Islam. The overall rating for this doctor is 4.81/5. They have a 4.87/5 rating for bedside manner and a 4.72/5 rating for wait time. You can read individual reviews and ratings on their profile.