What patients are saying
Overall rating
4.63
Average wait time
4.64
Bedside manner
4.66
“I felt heard for the first time in my life concerning my mental health. I had providers in my past but this time I was listened to and I’m very confident I can get my health back on track. I was given hope again. Recommend 10/10.”
Initials hiddenLess than 1 year agoVideo visit
“Dr. Eaton was amazing! She was super friendly, professional, and thorough. She took time to ask a lot of in depth questions about myself and taking the necessary steps to ensure she’s understanding everything that’s going on so she can eventually make the correct diagnosis and treatment plan. I really appreciated that as I’ve been skeptical to try medications but she made me feel seen and comfortable with everything. She also doesn’t rush into prescribing anything right away until she feels confident that she understands what’s going on with you and what the best plan for you is. I highly recommend her services to anyone who is new to using a psychiatrist and feeling on the fence about it.”
Luna Blu D.June 25, 2025Video visit
About Shannon Eaton
Focus areas
Anxiety
Depression
Attention-Deficit / Hyperactivity Disorder (ADHD)
Psychiatry Consultation
Bipolar Disorder
Clientele seen
Children (<13)
Adults (25-64)
Teenagers (13-17)
Individuals
Young adults (18-24)
Identity
Gender
FemaleLanguages spoken
English
Getting to know Shannon Eaton
Are you depressed? Tired of trialing old medications and getting nowhere? Wondering if your diagnosis is correct? If so, I can help you!
I provide you with the knowledge to help you make informed decisions about your treatment plan. This is done through interviewing, neurocognitive testing, and pharmacogenomic testing. I also value specific lab work to create a custom plan tailored to you as an individual. Please join me on this journey to better understand your psychiatric illness. I look forward to meeting you soon.
I hold a Bachelor’s degree from Southwest Baptist University, a Master’s in Nursing from Cox College, and a Post-Master’s in Psychiatric Mental Health Nursing from Eastern Kentucky University.
What should a new client know about working with you?
I am kind and considerate of your past experiences, yet I am also direct with my responses as I want to be transparent in my recommendations for treatment. I take the necessary time to get to know you and build a rapport as well as give you the most accurate picture of your mental health and a treatment plan that is designed for you sepcifically.
What is your typical process for working with clients?
I work with new medications - not just SSRi's and mood stabilizers, I also can provide neurocognitive testing. I refer to TMS, Ketamine, and other modalities as I believe in a collaborative approach to treatment. I take time to determine a diagnosis and treatment plan. I offer supportive therapy only as my main role is diagnosis and prescribing medication.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Popular visit reasons
Anxiety Disorder
Attention-Deficit / Hyperactivity Disorder (ADHD)
Body Dysmorphic Disorder
Depression
New Patient Visit
Psychiatry Consultation
Sleep Problems
Women's Mental Health Issues
Anxiety Disorder
Attention-Deficit / Hyperactivity Disorder (ADHD)
Body Dysmorphic Disorder
Depression
Education and background
Practice names
Education and training
- Eastern Kentucky University, Post-Master's in Psychiatric Mental Health Nursing
- Cox College, Master's in Nursing
- Southwest Baptist University (Bachelor's)
NPI number
1124519822
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.63
Wait time
4.64
Bedside manner
4.66
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
61 reviews
Most relevant
I was never seen. I was never contacted. I was never connected with the provider.
January 15, 2026Jack H.Verified patientVideo visit
Shannon is a very competent and pleasant provider. She always follows up promptly and does everything she says she will do.
More than 1 year agoFR
Very helpful and empathetic. Gave good advice and treatment for adult adhd and poor executive functions!
More than 1 year agoNP
Very understanding and empathetic! I came for issues around ADHD and she got me on the right solution!
More than 1 year agoNP
Amazing care and staff. I’m so grateful for this team!
Less than 3 months agoJS
Easy to talk to, clear ideas on treatment with several options to try.
May 20, 2025Sarah G.Verified patientVideo visit
I love working with Shannon as she is always caring and attentive to your needs.
More than 1 year agoJJ
Good visit. I never feel uncomfortable speaking on things.
More than 1 year agoCW
The office was under the impression my 9am visit was at 11am, and when they reached our (late) it was to tell me she was out of the office and they were canceling.
January 5, 2026Adam G.Verified patientVideo visit
I got a call from someone at the provider’s office 30 minutes after my appointment time was set to start, apologizing and offering me another appointment on 09/11. I cannot wait that long to be seen, so I will schedule with another provider. Not very impressed!
August 28, 2025Clove P.Verified patientVideo visit
I felt heard for the first time in my life concerning my mental health. I had providers in my past but this time I was listened to and I’m very confident I can get my health back on track. I was given hope again. Recommend 10/10.
Less than 1 year agoInitials hiddenVideo visit
Dr. Eaton was amazing! She was super friendly, professional, and thorough. She took time to ask a lot of in depth questions about myself and taking the necessary steps to ensure she’s understanding everything that’s going on so she can eventually make the correct diagnosis and treatment plan. I really appreciated that as I’ve been skeptical to try medications but she made me feel seen and comfortable with everything. She also doesn’t rush into prescribing anything right away until she feels confident that she understands what’s going on with you and what the best plan for you is. I highly recommend her services to anyone who is new to using a psychiatrist and feeling on the fence about it.
June 25, 2025Luna Blu D.Verified patientVideo visit
I cannot say enough great things about Shannon— and I truly mean it. Talking to a psychiatrist about your mental health can be so scary, but Shannon makes it so easy. She is not only professional but also incredibly kind and genuinely invested to help improve mental health and my quality of life. It’s clear that this is more than just a job to her. Plus, the system and team she works with make reaching out so simple and easy and stress free. I’m so grateful to have found her and her team.
More than 1 year agoCL
For mental health concerns the telehealth model is viable given you feel comfortable with the provider and open enough to talk to them. Otherwise you are often waiting months to see someone.
March 11, 2025Evan S.Verified patientVideo visit
I have been working with Shannon to manage my Bipolar II disorder and have had a wonderful experience. She is compassionate and thoughtful. When discussing medication and side effects she provides great detail about the science, side effects, and reasons for her direction. Shannon’s care and support in managing my mood disorder has really been life changing.
More than 1 year agoDC
Shannon is a great listener and is very attentive to my needs and experiences. I really appreciate the quick and easy communication and how deeply she cares and tries to get to the bottom of things. I really appreciate her help so far.
More than 1 year agoVK
Initial intake session, vigorous and thorough screening criteria consisting of 2 meetings, 2.5 of online testing, and separate urinalysis test. Very thorough and in-depth analysis prior to discussing medication which is thorough but not ideal for everyone’s preferred treatment plan.
More than 1 year agoInitials hiddenVideo visit
Ms. Eaton is very direct and easy to talk with. She listened to my concerns and expressed her opinions on the matter, offering the possible options available to me to explore. I really appreciated her time and patience.
August 14, 2024Jordan U.Verified patientVideo visit
Shannon is empathetic and thoughtful. I've been seeing her for over two years, and she's helped me manage my symptoms with AND without medications. I highly recommend her.
More than 1 year agoMH
Shannon fosters a collaborative healthcare environment by actively listening to patients and understanding their individual needs. This patient-centered approach ensures each person receives the most effective care plan. Shannon's team further streamlines the patient experience through clear communication, providing timely reminders for appointments and medication verifications.
More than 1 year agoLT
I see Shannon through telehealth and so far every appointment has been great. Shannon is always on time (so I’m not sitting around waiting…) and if there are technical issues, her team reaches out asap. I feel as though Shannon takes the time to get to know her patients and she is the most involved psych I’ve personally had— she will ask what’s going on in my life instead of just diagnosing and prescribing! She is the first mental health provider I’ve felt truly comfortable opening up to. The occasional times I’ve had issues with getting my medication, her team is easy to contact and try to resolve the issue as soon as they can. Overall, I have only positive experiences with Shannon and her team!
More than 1 year agoAJ
I love how well Shannon takes care of me. I know I’m in good hands with someone who is knowledgeable and supportive. She genuinely cares about me and I have had tremendous results because of that.
More than 1 year agoMB
I've been seeing Shannon for about a year now and I will continue to see her as long as I have need and as long as she is in practice.
I never feel undereducated, underheard, or undervalued in our sessions. Each time, she clearly explains 1. what the medicine is, 2. what the risks & benefits are and 3. why it would be a good or not good fit for me personally. All options were discussed and no medicine was ever prescribed unless I gave consent. Medicine was never pushed/promoted, and my needs were always promoted to the highest priority.
I feel supported, like I can always be honest about what I need or what problems arose, and that she listened to every detail and took my wholistic person in consideration when prescribing. I never felt like a puzzle to be solved or a problem to be fixed; I always felt like a human that she wanted to help as best she can. I couldn't recommend her more.
More than 1 year agoJH
Shannon is an exceptional provider, embodying the epitome of compassionate care. Her attentive listening create an environment where I feel truly heard. She dives deep into uncovering underlying causes, offering insights and encouraging patients to pursue the proven manner of healing that works best for them. With a wealth of experience with many different patients her nuanced understanding of medications ensures tailored treatment plans that prioritize patient well-being.
More than 1 year agoWC
Shannon has been such a joy to work with. She quickly came up with a plan to help lift my Mom's mood and spirits without taking aggressive measures. My Mom has seen a significant improvement in her overall mood in the past year.
More than 1 year agoNS
Shannon made a safe space to talk through everything and anything without judgement! I appreciated her professionalism and her diligence to asking the right questions to really dig into matters.
More than 1 year agoCM
I've been seeing Shannon for med management for over a year and have always had a great experience. She takes the time to work through everything that's going on to make sure you get the right treatment.
More than 1 year agoAG
I've struggled to address my mental health all throughout my life and Dr. Eaton has been instrumental in helping me in my journey. She has opened my mind about what mental health is and how I can address it. She's a great listener and will help walk with you through the process. I feel so much better tackling my daily challenges and has greatly improved my relationships with my friends and family. My only regret is that I didn't do this journey sooner. I would highly recommend Dr. Eaton.
More than 1 year agoKG
Shannon Eaton is an exceptional counselor who brings compassion, expertise, and dedication to her practice. She skillfully manages a wide range of my mental health concerns with appropriate support and insight.
More than 1 year agoSS
Shannon has always been very understanding with my situations. She walks me through her treatment suggestions and we decide together what is best for me. She is a great provider who listens to her patients.
More than 1 year agoTH
Shannon is fantastic. She is warm and caring and has great advice. Her experience shines - she knows what and how to ask the right questions to get to the bottom of a problem and find a fast solution. Even if it takes some work to get the right solution, it will happen.
More than 1 year agoGK
Shannon is so kind, caring, and smart! She saw a diagnosis for me a year before I accepted it, and now I am on the right path to feeling better. During this time, she wasn’t pushy, she just continued to share her observations, recommendations, and guidance with me. She is very patient centered and wishes the best for me. When I feel scared, unsure, and don’t believe interventions will help, she says “I will believe for you,” and off we go together trying to figure out the complexity of mental health. Highly recommend!
More than 1 year agoFS
Shannon is compassionate, empathetic and a great listener which makes it easy to open up about yourself. She really took time to get to know me and ensure that I received both the support I needed and the treatment that works best for me.
I am so thankful to have found Shannon and highly recommend her to anyone in need of a Psychiatric-Mental Health Nurse Practitioner.
More than 1 year agoLM
Less than 1 month agoInitials hiddenVideo visit
January 28, 2026Scott E.Verified patientVideo visit
January 28, 2026Scott E.Verified patientVideo visit
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Less than 1 year agoInitials hiddenVideo visit
August 14, 2025Ryan C.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
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January 28, 2025Aleigh B.Verified patientVideo visit
December 24, 2024Breeanna Y.Verified patientVideo visit
December 5, 2024Su L.Verified patientVideo visit
November 12, 2024Danielle K.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
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How soon can I make an appointment with Shannon Eaton?
Generally, Shannon Eaton has appointments available on Zocdoc within 1 week. You can see Shannon Eaton's earliest availability on Zocdoc and make an appointment online.
Is Shannon Eaton accepting new patients?
Shannon Eaton generally accepts new patients on Zocdoc. You can see Shannon Eaton's earliest availability on Zocdoc and schedule an appointment online.
Does Shannon Eaton accept my insurance?
Choose your insurance plan to verify if Shannon Eaton is in-network.
Can I make an appointment with Shannon Eaton online?
Yes, you can make an appointment online with Shannon Eaton using Zocdoc. It’s simple, secure, and free.
What practice does Shannon Eaton work with?
What are common reasons for patients to see Shannon Eaton?
Shannon Eaton frequently sees patients for Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, New Patient Visit, Psychiatry Consultation, and Sleep Problems. You can see other visit reasons for Shannon Eaton on their profile.
What languages does Shannon Eaton speak?
Shannon Eaton speaks English.
How do patients rate Shannon Eaton in reviews?
61 patients have reviewed Shannon Eaton. The overall rating for this doctor is 4.63/5. They have a 4.66/5 rating for bedside manner and a 4.64/5 rating for wait time. You can read individual reviews and ratings on their profile.