Dr. Shawn Files, MD, CA | Family Physician

What patients are saying

Overall rating

3.00

Average wait time

3.00

Bedside manner

3.00

“Dr. Files was a pleasure to work with. I really felt like she listened and was empathetic and professional. I feel very comfortable discussing my medical concerns. It was overall a great experience and very efficient. I highly recommend her. The only thing that was confusing was the PlushCare part of the registration. I misunderstood that I had to go to my email and register. I may have missed the text message that said this, but I don’t recall seeing those specific instructions.”

Byron L.June 20, 2026Video visit

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Popular visit reasons

Annual Physical

Arthritis

Bacterial Vaginosis

Illness

New Patient Visit

Rash

Rhinorrhea

Urgent Care Consultation

Annual Physical

Arthritis

Bacterial Vaginosis

Illness

Education and background

Practice names

PlushCare

Board certifications

American Board of Family Medicine

Education and training

Medical School - University of Cincinnati, Doctor of Medicine

Languages spoken

English

Provider's gender

Female

NPI number

1932169026

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

3.00

Wait time

3.00

Bedside manner

3.00

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2 reviews

Most relevant

Dr. Files was a pleasure to work with. I really felt like she listened and was empathetic and professional. I feel very comfortable discussing my medical concerns. It was overall a great experience and very efficient. I highly recommend her. The only thing that was confusing was the PlushCare part of the registration. I misunderstood that I had to go to my email and register. I may have missed the text message that said this, but I don’t recall seeing those specific instructions.

June 20, 2026Byron L.Verified patientVideo visit

Did not receive my call from the doctor. Called medical office and told me they didn’t even get the ticket from Zocdoc. I rate this experience a zero out of 10 you should be ashamed of yourself as a company and as a software.

May 8, 2026Brandon T.Verified patientVideo visit

Frequently asked questions

How soon can I make an appointment with Dr. Shawn Files?

Generally, Dr. Shawn Files has appointments available on Zocdoc within 1 week. You can see Dr. Files's earliest availability on Zocdoc and make an appointment online.

Is Dr. Shawn Files accepting new patients?

Dr. Shawn Files generally accepts new patients on Zocdoc. You can see Dr. Files's earliest availability on Zocdoc and schedule an appointment online.

Does Dr. Shawn Files accept my insurance?

Choose your insurance plan to verify if Dr. Files is in-network.

Can I make an appointment with Dr. Shawn Files online?

Yes, you can make an appointment online with Dr. Files using Zocdoc. It’s simple, secure, and free.

What practice does Dr. Shawn Files work with?

Dr. Shawn Files works with PlushCare.

Which board certifications does Dr. Shawn Files have?

Dr. Shawn Files is certified by American Board of Family Medicine.

What are common reasons for patients to see Dr. Shawn Files?

Dr. Shawn Files frequently sees patients for Annual Physical, Arthritis, Illness, New Patient Visit, and Urgent Care Consultation. You can see other visit reasons for Dr. Shawn Files on their profile.

What languages does Dr. Shawn Files speak?

Dr. Shawn Files speaks English.

How do patients rate Dr. Shawn Files in reviews?

2 patients have reviewed Dr. Shawn Files. The overall rating for this doctor is 3/5. They have a 3/5 rating for bedside manner and a 3/5 rating for wait time. You can read individual reviews and ratings on their profile.