Dr. Shirley Jean-Baptiste, MD, FAAD

Dr. Shirley Jean-Baptiste, MD, FAAD

Dermatologist
10720 165th St, Orland Park, IL
4.50
“Dr. Baptist is the truth! My 16 year old daughter has been officially under her care for a year and has seen tremendous results. Her confidence is now through the roof. Dr. Baptiste gives good, to the point advice and encouragement, and even asked my daughter how her 16 year old life in general was going. My daughter was so happy to share her sweet 16 pics. Thank you Dr. Baptiste for affirming my daughter’s beauty and giving her some confidence back concerning her skin. ”
Gabrielle P.July 17, 2025
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What patients are saying

Overall rating

4.50

Average wait time

3.88

Bedside manner

4.51
“Dr. Baptist is the truth! My 16 year old daughter has been officially under her care for a year and has seen tremendous results. Her confidence is now through the roof. Dr. Baptiste gives good, to the point advice and encouragement, and even asked my daughter how her 16 year old life in general was going. My daughter was so happy to share her sweet 16 pics. Thank you Dr. Baptiste for affirming my daughter’s beauty and giving her some confidence back concerning her skin. ”
Gabrielle P.July 17, 2025
“They were real communicative about the routine to help get my skin back to normal I definitely appreciate that ”
Emmanuel C.January 14, 2025

About Dr. Shirley Jean-Baptiste

Dr. Jean-Baptiste earned her Doctor of Medicine degree from Northwestern University School of Medicine in 1999 and completed her residency in dermatology at Northwestern University in 2003. She is board-certified by the American Board of Dermatology. Her practice interests include advanced therapy for psoriasis, eczema, and skin cancer surgery, including Mohs surgery. Her primary cosmetic interests include BOTOX and Restylane for frown lines, as well as KTP laser treatment for vascular lesions.

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Areas of expertise

This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Psoriasis
Benign or precancerous skin growths
Psoriasis
Benign or precancerous skin growths

Office location

Pinnacle Dermatology - Orland Park
10720 165th St, Orland Park, IL 60467

Education and background

Practice names

Board certifications

  • American Board of Dermatology

Education and training

  • Medical School - Northwestern University, Doctor of Medicine
  • Northwestern University, Residency in Dermatology

Languages spoken

  • English

Provider's gender

Female

NPI number

1932215001

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.50
Wait time
3.88
Bedside manner
4.51
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129 reviews
Most relevant
They were real communicative about the routine to help get my skin back to normal I definitely appreciate that
Verified patient
First Time visitor — reception staff nice and friendly. Dr and Assistant fantastic and very easy to talk to
Verified patient
Dr. Jean-Baptiste was very professional and took care of all of my requests.
Verified patient
Dr. Baptist was Professional, Brillant knowledge, Articulate. I Left feeling comfortable.
Verified patient
very nice and friendly staff. Doctor took the time to explain everything.
Verified patient
Dr. Baptiste was excellent, informative and had a great bedside manner!
Verified patient
My overall experience with Dr. Baptiste was an effective one.
The dr. was behind with her patients and took a long time to get me into a room. When I was finally put in one I still had to wait a while. When she finally saw me I would say she only took 5 minutes with me and barely looked at my skin. It didn’t really feel like she was listening to my concerns and already had her mind set on something else. I told her one topical I previously used did not work on me and she still prescribed it. The rest of the staff were very nice though! I would recommend seeing a different doctor.
I didn’t like this dermatologist she was not very pleasant and rushed my appointment also left me in a waiting room for 20 minutes and only prescribed me medication that I already was getting from a non dermatologist I feel like this visit was a waste of time
Verified patient
Dr. Baptist is the truth! My 16 year old daughter has been officially under her care for a year and has seen tremendous results. Her confidence is now through the roof. Dr. Baptiste gives good, to the point advice and encouragement, and even asked my daughter how her 16 year old life in general was going. My daughter was so happy to share her sweet 16 pics. Thank you Dr. Baptiste for affirming my daughter’s beauty and giving her some confidence back concerning her skin.
Verified patient
I and other patients were not updated that there was an issue and the doctor was running behind with no apologies unless patients asked the staff and of the staff Pam apologized and explained quite nicely. But that was after an hour had passed. Dr. Baptiste was quite abrupt and rude did not exam my face. Just stood at a distance and talked at me not to me. No apology or explanation that she was running behind. I would never recommend her to anyone. Maybe she was having a bad day but the patients time is valuable too. Never again!!
Verified patient
I had a good experience with Dr. Baptiste, who was very nice and attentive during my visit. However, I was disappointed to find that this office does not offer the PRP injections that I was interested in. If you're looking for other dermatology services, she may be a great option ??.
I was very happy with my visit. Dr Jean Baptiste was very nice and I felt secure in her assessment. She explained everything and listened to my concerns.
Verified patient
I loved Dr Jean Baptiste, she’s knowledgeable, a great communicator and friendly. She has great bedside manners, she listened to my concerns, she took the time to explain her plan and implemented a course of action. I world definitely recommend her.
Verified patient
Great doctor
Verified patient
I was expecting a full skin assessment since I stated it was my first time seeing a dermatologist, but my appointment didn’t go as expected. She asked if I had any concerns, she answered my questions, and that was it. I was referred to a cosmetic dermatologist for my skin concerns.
Verified patient
Great experience
Verified patient
Dr Jean-Baptiste was absolutely wonderful! She listened to all my concerns and answered every question I asked. Her staff were friendly and the office was very inviting. I will recommend Dr Jean-Baptiste to everyone.
Verified patient
The front desk staff was so kind. I was not expecting for the doctors to be running 45 mins behind. when i finally made it back i was back there less than 5 mins and heard staff laughing outside the room about what i'd come in for. Personally was very disappointed with this office.
Verified patient
As a young adult, the doctor was very easy to talk to and knowledgeable about my skin condition. I’m glad I booked the appointment.
Verified patient
Dr. Jean-Baptiste, was very engaged in listening to my issues. She was extremely knowledgeable and explained the proposed treatment very thoroughly. She also had an excellent bedside manner, highly recommended.
Verified patient
Good
Verified patient
Long wait from when I escorted to examination room until doctor appeared. Doctor was very quick in a precise analysis of my condition. My first visit will schedule a followup in 4 weeks.
Good customer service
Verified patient
I really liked the office atmosphere and professionalism of Dr. Baptiste and her assistant. The directions to the office was wrong please tell clients to Google Pinnacle Dermatology because Google map is wrong
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Frequently asked questions

How soon can I make an appointment with Dr. Shirley Jean-Baptiste?

Generally, Dr. Shirley Jean-Baptiste has appointments available on Zocdoc within 1 week. You can see Dr. Jean-Baptiste's earliest availability on Zocdoc and make an appointment online.

Is Dr. Shirley Jean-Baptiste accepting new patients?

Dr. Shirley Jean-Baptiste generally accepts new patients on Zocdoc. You can see Dr. Jean-Baptiste's earliest availability on Zocdoc and schedule an appointment online.

Does Dr. Shirley Jean-Baptiste accept my insurance?

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Can I make an appointment with Dr. Shirley Jean-Baptiste online?

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What practice does Dr. Shirley Jean-Baptiste work with?

Where is Dr. Shirley Jean-Baptiste's office located?

Dr. Shirley Jean-Baptiste's office is located at 10720 165th St, Orland Park, IL 60467.

Which board certifications does Dr. Shirley Jean-Baptiste have?

Dr. Shirley Jean-Baptiste is certified by American Board of Dermatology.

What are common reasons for patients to see Dr. Shirley Jean-Baptiste?

Dr. Shirley Jean-Baptiste frequently sees patients for Acne, Annual Skin Screening, Dermatology Consultation, Hair Loss, and Sexually Transmitted Infection (STI). You can see other visit reasons for Dr. Shirley Jean-Baptiste on their profile.

What languages does Dr. Shirley Jean-Baptiste speak?

How do patients rate Dr. Shirley Jean-Baptiste in reviews?

129 patients have reviewed Dr. Shirley Jean-Baptiste. The overall rating for this doctor is 4.5/5. They have a 4.51/5 rating for bedside manner and a 3.88/5 rating for wait time. You can read individual reviews and ratings on their profile.

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ZocdocOrland Park, IL DermatologistsDr. Shirley Jean-Baptiste, MD, FAAD