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Dr. Susan Phan, MD

Family Physician, Primary Care Doctor

Houston, TX

Overall rating
4.8
Recent reviews
Dr. Phan was very professional, very thorough, listened and understood the issues. She offered good options to the issuesat hand. She exhibited excellent knowledge of the issues that I presented. This was my first visit as I'm new to Houston and looking for a Primary Physician. My search is over.
Dr. Phan was very professional, very thorough, listened and understood the issues. She offered good options to the issues at hand. She exhibited excellent knowledge of the issuesthat I presented. This was my first visit as I'm new to Houston and looking for a Primary Physician. My search is over.
Tim B. · July 8, 2019
She was amazing! Wait was short and she was extremely helpful with the new patient visit and physical!
She was amazing! Wait was short and she was extremely helpful with the new patient visit and physical!
Initials hidden · June 4, 2019

About Dr. Susan Phan

Dr. Susan Phan is certified by the American Board of Family Medicine. She proudly looks after the community of Houston, TX by providing her expertise at PrimeCare Medical Group. Dr. Phan is fluent in multiple languages and culturally attuned to patients from various backgrounds, who enjoy having her as their physician. She can converse in English, Spanish, and Vietnamese. Dr. Phan is a qualified family physician and primary care doctor, who received her medical degree from the St. George's University School of Medicine, followed by a residency in family medicine at CHRISTUS Health, Corpus Christi. Warm and welcoming, Dr. Phan is an experienced physician treating a wide spectrum of specialized needs. She is skilled at building close relationships with her patients. She is dedicated to assuring a positive patient experience, as well as working with her team to improve quality, safety, and service at her practice. As of June 1,2018,PrimeCare Medical Group requires 24 hours notice to cancel or reschedule an appointment. A $50 late cancellation/No Show fee will be assessed for patients who do not comply with this policy.

In-network insurances

  • AARP
  • APWU
  • Accountable Health Plan of Ohio

Specialties

  • Family Physician
  • Primary Care Doctor

Practice names

Board certifications

  • American Board of Family Medicine

Education and training

  • Medical School - St. George's University School of Medicine, Doctor of Medicine
  • CHRISTUS Health, Corpus Christi, Residency in Family Medicine

Zocdoc awards

Rapid registration
See you again
Speedy response

Languages spoken

  • English
  • Spanish
  • Vietnamese

Provider's gender

Female

NPI number

1922428994

Dr. Susan Phan's office location

PrimeCare Medical Group

929 Gessner Rd, 2450

Houston, TX 77024

Patient reviews for Dr. Susan Phan

All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Based on 85 reviews

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Dr. Phan was very professional, very thorough, listened and understood the issues. She offered good options to the issues at hand. She exhibited excellent knowledge of the issues that I presented. This was my first visit as I'm new to Houstonand looking for a Primary Physician. My search is over.
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She’s very knowledable and gets to the point.
Less than 3 months ago
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She was amazing! Wait was short and she was extremely helpful with the new patient visit and physical!
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Pretty good
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She appeared to listen how I was feeling. This was my first visit with her. She and I went over a little of my history and she performed some tests on me to evaluate my symptoms. She issued me a prescription.
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Great doctor with friendly staff.
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Awesome dr and listens to you when your concern about something
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Dr. Phan was professional and caring but the wait time was horrible. It took me an hour and 15min to go into the room to see the Dr. after I checked in and another 15min of waiting to see Dr. Phan. I was exhausted when I got home.
Source: Zocdoc
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We got lost and couldn’t find the office. We got there about 30 minutes and they still seen us without having to pay extra. The staff extremely friendly and polite. Dr. Phan was very professional. She listened to all my husbandsissues and treated them. If you are looking for a great doctor she is the one to go too.
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MD and staff were both professional and courteous
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She is a great dr!
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I had to wait 50 minutes in the waiting room before I could go into the back. Once I was in the back, the doctor was quick and I had very little wait time.
Less than 1 year ago
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Very kind, truly listens and helps
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The appointment was fast. Dr Phan was thorough and patient. I didn’t feel like I was being rushed. I’m extremely satisfied with my choice in this provider.
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I was kin and out of my appt within 30 min. I highly recommend Dr. Phan!
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Dr Phan was very caring and attentive. However, I had a very difficult time with my follow up concerns getting addressed. The MA didn't return my calls timely which was very frustrating.
Less than 1 year ago
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Wonderful physicians!
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very good experience. professional and attentive. listened and responded appropriately.
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Dr. Phan was terrific, very kind, and answered all my questions. I was nervous but she made me feel comfortable for my first time getting the exam. Also, all of the staff were super helpful and friendly. Both Dr. Phan andthe staff were extremely compassionate and just fantastic. 10/10 would recommend. Parking was a little challenging though.
Source: Zocdoc
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She is great dr. She take time to Listening to patient . Given great care and concern. Really good doctor
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She’s really nice and informative! She made me feel very comfortable and reassured.
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Beautiful building and environment, efficient, professional staff and Dr Phan was attentive and thoughtful
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Dr was Good and so was the nurse. Receptionist wasn’t really pleasant.
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My boyfriend loved her! And he's impossible to get to the doctor. She was very knowledgeable and took initiative instead of just guessing or waiting to see what happened. Highly recommend.
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Dr Phan is great
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She listened to my concerns and suggested things that would help. She was also very kind and efficient.
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Great office, service, staff, and doctor! I was very well pleased and impressed!
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My experience with Dr Phan was very positive. She really listened to my ailments, calmed and addressed my worries, and came up with an appropriate plan that made sense. It was refreshing to communicate with Chiquita and Dr Phan! Both hadgreat personalities, a professional demeanor and showed great care and concern. I'm pretty sure I've found my new primary doctor!
More than 1 year ago
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Dr was great!
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Very nice & welcoming for a new patient . Would recommend to anyone.
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She was thorough and listened to my symptoms and trusts how I say I feel and made an accurate diagnosis based off this and my results.
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She was easy to talk to and very attentive.
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She was very professional and caring. I did not feel rushed and she listed to my health problems and responded accordingly. I will go see her again with me Health issues. Great doctor and made me feel like I could talk to her without being judged.
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Quite enjoyed her! Professional and really seemed to listen to me.
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Less than 3 months ago
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Less than 6 months ago
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