What patients are saying
Overall rating
5.00
Average wait time
5.00
Bedside manner
5.00
“She was a great listener and understood any concern I had about past treatment plans and future ones. She was great at providing multiple solutions to find the one I was comfortable with. I already recommended her to someone else! I could tell she genuinely cared for me as a patient and a human.”
Sara S.January 7, 2026Video visit
“Thelma was going very thorough in her assessment. Wonderful to talk to. Listened attentively. Provided me with options in treating my condition. And I am feeling hopeful working with Thelma. Will definitely be continuing with follow up visits.”
Benjamin W.April 30, 2025Video visit
About Thelma Monterroso
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Identity
Gender
FemaleLanguages spoken
English, Spanish
Getting to know Thelma Monterroso
As a dedicated and highly skilled Psychiatric Mental Health Nurse Practitioner (PMHNP) with over a decade of experience, I am committed to delivering compassionate, evidence-based mental health care across diverse populations and settings. I hold a Master's in Nursing from Florida International University, a Bachelor's degree from Barry University, and an Associate's degree from Miami Dade College. My background spans acute psychiatric care, hospital-based mental health services, telepsychiatry, and integrated behavioral health in primary care, allowing me to provide comprehensive psychiatric evaluation and treatment tailored to each individual's needs.
Throughout my career, I have provided care in crisis stabilization units, inpatient psychiatric facilities, outpatient clinics, home health, and telehealth environments. My clinical expertise includes conducting thorough psychiatric assessments, diagnosing and managing a wide range of mental health disorders, prescribing psychotropic medications, and formulating holistic, patient-centered treatment plans. I am adept at coordinating interdisciplinary care and proficient in multiple electronic health record systems and telepsychiatry platforms to ensure continuity and quality of care.
I am deeply passionate about mental health advocacy, early intervention, and improving access to behavioral healthcare. I strive to reduce stigma, empower patients through education, and foster therapeutic relationships built on trust and respect. My goal is to continue advancing as a psychiatric provider while integrating innovative, trauma-informed, and culturally competent approaches to care. I am eager to contribute my clinical expertise, leadership, and unwavering dedication to any organization committed to mental wellness and healing.
What should a new client know about working with you?
A new client working with Thelma Monterroso, MSN, ARNP, in a psychiatric setting can expect a compassionate, patient-centered approach to mental health care. With her extensive experience in advanced nursing practice and integrated care, she is dedicated to providing comprehensive psychiatric evaluations, evidence-based treatment plans, and medication management tailored to each individual’s needs.
Ms. Monterroso specializes in treating a wide range of mental health conditions, including anxiety, depression, bipolar disorder, PTSD, and other mood disorders. She believes in a holistic approach that considers not only psychiatric symptoms but also physical health, lifestyle factors, and social well-being. Her practice emphasizes open communication, ensuring that clients feel heard, understood, and actively involved in their treatment.
Clients working with Ms. Monterroso can expect a structured yet flexible care process that includes thorough assessments, goal-oriented treatment planning, and regular follow-ups to monitor progress and adjust interventions as needed. She integrates psychotherapy techniques, medication management, and lifestyle recommendations to promote long-term mental wellness. Additionally, her experience with telemedicine makes mental health care accessible and convenient for those needing flexible treatment options.
New clients should know that Ms. Monterroso is dedicated to creating a safe and supportive environment where they can openly discuss their concerns without judgment. She works collaboratively with clients to empower them in their mental health journey, ensuring they receive the highest standard of psychiatric care.
What is your typical process for working with clients?
In a psychiatric setting, working with patients involves a structured and comprehensive process aimed at ensuring accurate diagnosis, effective treatment, and ongoing support. The journey typically begins with an initial assessment, where a detailed patient interview is conducted to gather information about medical history, psychiatric symptoms, family background, and psychosocial stressors. A mental status examination (MSE) is performed to assess cognitive function, mood, thought processes, and overall mental well-being. Additionally, a risk assessment is crucial to identify any potential harm to self or others, determining the need for immediate intervention. In some cases, laboratory tests and physical examinations are conducted to rule out underlying medical conditions that may contribute to psychiatric symptoms. Once the initial assessment is complete, a diagnosis and treatment plan are developed based on DSM-5 criteria and clinical observations. Treatment goals are collaboratively established with the patient, focusing on symptom management, functional improvement, and long-term well-being. A multidisciplinary team, including psychiatrists, psychologists, social workers, and nurses, often works together to provide holistic care. Treatment implementation may involve medication management, where psychotropic drugs are prescribed and monitored for efficacy and side effects, as well as psychotherapy approaches such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), or psychodynamic therapy. Behavioral interventions, family involvement, and psychoeducation further enhance treatment outcomes. Regular monitoring and adjustments ensure that progress is tracked and interventions are modified accordingly. Crisis intervention strategies may be employed for acute psychiatric episodes, requiring hospitalization or intensive outpatient care. As the patient progresses,
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In-network insurances
Aetna
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Other popular visit reasons
Agoraphobia
Anxiety
Attention-Deficit / Hyperactivity Disorder (ADHD)
Cognitive Processing Therapy (CPT)
Depression
New Patient Visit
Pediatric Attention-Deficit / Hyperactivity Disorder (ADHD)
Psychiatry Consultation
Agoraphobia
Anxiety
Attention-Deficit / Hyperactivity Disorder (ADHD)
Cognitive Processing Therapy (CPT)
Education and background
Practice names
Board certifications
- American Nurses Credentialing Center
Education and training
- Florida International University, Master's in Nursing
- Barry University (Bachelor's)
- Miami Dade College (Associate's)
NPI number
1265786545
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
38 reviews
Most relevant
Thelma is a very good listener, very knowledgable, and very professionable.
August 8, 2025Robert G.Verified patientVideo visit
I absolutely loved NP Thelma and will be recommending her!
May 13, 2025Brittany P.Verified patientVideo visit
She was a great listener and understood any concern I had about past treatment plans and future ones. She was great at providing multiple solutions to find the one I was comfortable with. I already recommended her to someone else! I could tell she genuinely cared for me as a patient and a human.
January 7, 2026Sara S.Verified patientVideo visit
Great first experience
September 7, 2025Veronica N.Verified patientVideo visit
Thelma was going very thorough in her assessment. Wonderful to talk to. Listened attentively. Provided me with options in treating my condition. And I am feeling hopeful working with Thelma. Will definitely be continuing with follow up visits.
April 30, 2025Benjamin W.Verified patientVideo visit
If you need a great mental health provider, look no further than Thelma Monterroso at MedBetter Health. She is fantastic at what she does!
More than 1 year agoAP
If you are looking for a caring and skilled mental health provider, I highly recommend Thelma Monterroso at MedBetter Health. She is absolutely amazing!
More than 1 year agoAA
MedBetter Health is fortunate to have a mental health professional like Thelma Monterroso. She is dedicated, knowledgeable, and always puts her patients first.
More than 1 year agoJB
Thelma Monterroso is a compassionate and dedicated mental health professional at MedBetter Health. She truly listens and provides insightful guidance that makes a difference. Highly recommend!
More than 1 year agoPN
If you need mental health support, reach out to Thelma Monterroso at MedBetter Health. She is kind, patient, and extremely knowledgeable.
More than 1 year agoJB
Thelma Monterroso is a gem in the mental health field! Her ability to create a safe space for healing is remarkable. I feel fortunate to be under her care.
More than 1 year agoYI
Thelma is incredible! She is kind, professional, and truly cares about her patients. She helped me navigate my mental health journey with patience and expertise.
More than 1 year agoZU
I can’t say enough great things about Thelma Monterroso at MedBetter Health. She is kind, professional, and truly invested in her patients’ well-being.
More than 1 year agoBA
MedBetter Health is lucky to have Thelma Monterroso. Her knowledge and dedication to her patients are unmatched. She always goes the extra mile to ensure the best care.
More than 1 year agoJZ
Thelma Monterroso at MedBetter Health is an incredible mental health professional. She has helped me immensely, and I am forever grateful for her care.
More than 1 year agoSZ
I have seen many mental health professionals, but Thelma Monterroso at MedBetter Health is by far the best. She genuinely cares and provides outstanding support.
More than 1 year agoSM
I’m so grateful to have found Thelma Monterroso at MedBetter Health. Her support and guidance have made all the difference in my mental health journey.
More than 1 year agoZM
Thelma Monterroso works at MedBetter Health and is one of the most compassionate and knowledgeable mental health professionals I’ve met. Highly recommended!
More than 1 year agoIW
I trust Thelma Monterroso at MedBetter Health completely. Her guidance and expertise have been life-changing for me. She is truly one of the best!
More than 1 year agoSS
Thelma Monterroso at MedBetter Health is one of the best mental health professionals I’ve ever met. She makes every patient feel valued and heard.
More than 1 year agoKB
Thelma Monterroso at MedBetter Health is a compassionate and skilled mental health provider. She creates a safe space for healing and growth.
More than 1 year agoBC
I highly recommend Thelma Monterroso at MedBetter Health. She is a compassionate and highly skilled mental health provider who truly makes a difference.
More than 1 year agoJS
Thelma is the definition of an exceptional mental health professional. Her expertise at MedBetter Health has truly changed my life for the better.
More than 1 year agoSS
I have nothing but positive things to say about Thelma Monterroso at MedBetter Health. Her dedication to mental health is evident in every session.
More than 1 year agoGR
Thelma Monterroso at MedBetter Health is truly amazing. She is thorough, understanding, and always provides excellent care to her patients.
More than 1 year agoJH
Thelma Monterroso at MedBetter Health is a compassionate and skilled mental health provider. She creates a safe space for healing and growth.
More than 1 year agoJM
I highly recommend Thelma Monterroso at MedBetter Health! She is professional, empathetic, and provides top-notch mental health care.
More than 1 year agoJM
Thelma Monterroso at MedBetter Health is an excellent mental health provider. She takes the time to understand and support each patient’s needs.
More than 1 year agoJA
I’ve never met a more understanding and patient mental health provider than Thelma. She makes you feel heard, supported, and empowered.
More than 1 year agoRK
Caring, professional, and incredibly knowledgeable – that’s Thelma Monterroso at MedBetter Health! I highly recommend her to anyone seeking compassionate mental health care.
More than 1 year agoIP
Thelma Monterroso is a top-tier mental health provider at MedBetter Health. She takes the time to listen and truly understands her patients.
More than 1 year agoPC
Thelma Monterroso at MedBetter Health is an outstanding professional. She creates a warm, welcoming space for her patients and provides excellent care.
More than 1 year agoJJ
I’ve been seeing Thelma Monterroso at MedBetter Health, and she has been incredible. She listens, cares, and provides amazing mental health support.
More than 1 year agoJC
October 29, 2025Abigail R.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
August 5, 2025Aracely R.Verified patientVideo visit
July 15, 2025Brittany P.Verified patientVideo visit
June 18, 2025Erica B.Verified patientVideo visit
How soon can I make an appointment with Thelma Monterroso?
Generally, Thelma Monterroso has appointments available on Zocdoc within 1 week. You can see Thelma Monterroso's earliest availability on Zocdoc and make an appointment online.
Is Thelma Monterroso accepting new patients?
Thelma Monterroso generally accepts new patients on Zocdoc. You can see Thelma Monterroso's earliest availability on Zocdoc and schedule an appointment online.
Does Thelma Monterroso accept my insurance?
Choose your insurance plan to verify if Thelma Monterroso is in-network.
Can I make an appointment with Thelma Monterroso online?
Yes, you can make an appointment online with Thelma Monterroso using Zocdoc. It’s simple, secure, and free.
What practice does Thelma Monterroso work with?
Thelma Monterroso works with MedBetter Health.
Which board certifications does Thelma Monterroso have?
Thelma Monterroso is certified by American Nurses Credentialing Center.
What are common reasons for patients to see Thelma Monterroso?
Thelma Monterroso frequently sees patients for Anxiety, Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, New Patient Visit, and Psychiatry Consultation. You can see other visit reasons for Thelma Monterroso on their profile.
What languages does Thelma Monterroso speak?
Thelma Monterroso speaks English and Spanish.
How do patients rate Thelma Monterroso in reviews?
38 patients have reviewed Thelma Monterroso. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.