What patients are saying
Overall rating
3.87
Average wait time
4.62
Bedside manner
4.43
“I recently had an appointment with Dr. Tsai-Lung to take a look at my right hand due to some numbness I’ve been experiencing. He was very thorough, courteous, and a good listener who was genuinely concerned about my well-being. I recommend him without hesitation.”
Steven G.January 22, 2026
“I thought Dr. Tsai was very nice, very professional. He listened and explained everything, the good and the not so good.”
Dorothy R.August 4, 2025
About Dr. Tsai-lung Tsai
As a boy dreaming of becoming a mechanic, I tried (unsuccessfully) to fix my bicycle with my father's hammer and screwdrivers. When I finally owned a car, it was an old junk that I could tinker with on weekends. Only after graduating from UNE College of Osteopathic Medicine with a Doctor of Osteopathic Medicine degree did I realize that becoming a health care provider was the best way to encompass my passion, vision, and skills given the opportunities I have been blessed with. My training included an internship at Rowan-Virtua School of Osteopathic Medicine, a residency in General Surgery at St. Joseph's Regional Medical Center, and a fellowship in Hand Surgery at the Christine M. Kleinert Institute for Hand & Microsurgery. It feels like a natural progression to transform that childhood dream into an even more meaningful life path.
Hand Surgery is a specialty that fascinates me because it encompasses neurosurgery, plastic, orthopedic, vascular, and microsurgery techniques, covering just about every problem from A to Z. It is intricate and challenging, and there is always something different every day! As a clarinet musician, I have a very intimate relationship with and appreciation for hand function, and that fascination has inspired my career in hand surgery.
I connect with my patients by treating them as if they were my own family members-giving personal attention, taking time to listen, discuss, and explain treatment plans thoroughly. I have always made myself available and tell my patients that I am only one phone call or email away.
Outside the office, I am an avid outdoorsman, especially enjoying downhill skiing and road cycling. I also love creative and fun times traveling and restoring classic cars.
My advice for patients is simple: stay active!
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In-network insurances
99% of patients have successfully booked with these insurances
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Office locations
1 of 2
Education and background
Practice names
Education and training
- Medical School - UNE College of Osteopathic Medicine, Doctor of Osteopathic Medicine
- St josephs Regional Medical Center, Residency in General Surgery
- Rowan-Virtua School of Osteopathic Medicine (Internship)
- Christine M Kleinert Institue for Hand & Microsurgery, Fellowship in Hand Surgery
- Franklin & Marshall College (Bachelor's)
Languages spoken
- English
Provider's gender
Male
NPI number
1518112788
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.87
Wait time
4.62
Bedside manner
4.43
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
30 reviews
Most relevant
Bedside manner could use some work. Provider belittled my pain level and told me pain is what happens when you get old.
Less than 1 month agoInitials hiddenSource: Partner
I thought Dr. Tsai was very nice, very professional. He listened and explained everything, the good and the not so good.
August 4, 2025Dorothy R.Verified patient
Dr. Tsai was friendly, knowledgeable and took the time to have a full discussion about my issue.
May 14, 2025Andrew S.Verified patient
Great doctor. Answered all my questions. Friendly staff. Highly recommend.
February 5, 2026MARGHERITA G.Verified patient
not very personable or informative during exam process
Less than 1 month agoInitials hiddenSource: Partner
Highly recommend. Knowledgeable and confident. Listens and speaks clearly.
Less than 1 year agoInitials hidden
Highly recommend Dr. Tsai. He explained procedures and options while easing my anxiety
January 7, 2025Kim A.Verified patient
The doctor was efficient and informative. I would recommend him.
January 17, 2025Scott B.Verified patient
I would not recommend this Dr. who came across as a bit cold, short, and arrogant. I presented with a ganglion cyst on my right wrist. He told me that he would not aspirate it as I requested, he said that he was the expert ,and suggested that I have a surgically removed in the OR to prevent infection and the Dr. who had aspirated it in the past ( more than 6 years ago) was wrong in doing so. Both remedies could potentially open me up for infection and could both potentially not solve the problem. His follow up notes were inaccurate. He did not physically examine my wrist, yet notated the range of motion by degrees and said that my grip strength was normal which it is not. He did not Touch my wrist, flex my wrist, or get an x-ray of my wrist all which is stated in my follow up notes that the x-ray was reviewed and interpreted. He also notated that I continue my current pain medication and not to exceed the daily maximum dose……This was never discussed. I left the office with the mindset that he would not touch it. He may be a great doctor, and the expert in his field, all I know is I have had this cyst aspirated twice over the past 20 years. It was no big deal and fixed within minutes during an office visit with a needle. I didn't have to waste thousands of dollars to get cut open in an OR.
Less than 1 month agoInitials hiddenSource: Partner
I understand everybody has a bad day, and I'm attributing this to his attitude on my first visit. I also understand that not everybody has the best "bedside manner" and he could be a brilliant surgeon which is something that is valuable. Fortunately, I don't need surgery, so cannot speak to this. I also understand that places like Crystal Run pile on patients for the physicians to make money and as a result, the physicians are under a lot of pressure and have numerous people scheduled back to back. I frankly blame the organization for this, not the doctor. It felt as though there was a quota of people he had to meet with based on the limited amount of time I received during my first visit.
Less than 1 month agoInitials hiddenSource: Partner
April 29, 2026Darlene B.Verified patient
Great energy and easy going person.
April 22, 2026Michelle R.Verified patient
I recently had an appointment with Dr. Tsai-Lung to take a look at my right hand due to some numbness I’ve been experiencing. He was very thorough, courteous, and a good listener who was genuinely concerned about my well-being. I recommend him without hesitation.
January 22, 2026Steven G.Verified patient
I arrived at my appointment cheerful and hopeful that Dr.Tsai would help me with inflammation in my fingers and help alleviate my pain. Instead, I was compared to an old tire with worn out treads and told there was no solution for pain or increased agility.
I left feeling old, depressed and discarded.
June 23, 2025Ellen J.Verified patient
Seen right away!
Friendly, experienced doctor!
Explained everything well.
Felt very comfortable.
Spent time with me; answered my questions.
May 6, 2025Yvonne P.Verified patient
Dr. Tsai was very personable and acted like we were long time friends - great first impression being it was my first visit with him and this medical practice.
April 8, 2025Michelle R.Verified patient
Less than 1 month agoInitials hiddenSource: Partner
Less than 1 month agoInitials hiddenSource: Partner
Less than 1 month agoInitials hiddenSource: Partner
Less than 6 months agoInitials hidden
December 17, 2025Tania O.Verified patient
December 14, 2025Anthony D.Verified patient
September 29, 2025Evelyn G.Verified patient
August 25, 2025Christine F.Verified patient
August 16, 2025Carrie C.Verified patient
Less than 1 year agoInitials hidden
June 23, 2025Jean-marc H.Verified patient
June 9, 2025Cash M.Verified patient
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
How soon can I make an appointment with Dr. Tsai-lung Tsai?
Generally, Dr. Tsai-lung Tsai has appointments available on Zocdoc within 1 week. You can see Dr. Tsai's earliest availability on Zocdoc and make an appointment online.
Is Dr. Tsai-lung Tsai accepting new patients?
Dr. Tsai-lung Tsai generally accepts new patients on Zocdoc. You can see Dr. Tsai's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Tsai-lung Tsai accept my insurance?
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Can I make an appointment with Dr. Tsai-lung Tsai online?
Yes, you can make an appointment online with Dr. Tsai using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Tsai-lung Tsai work with?
Dr. Tsai-lung Tsai works with Crystal Run Healthcare.
Where is Dr. Tsai-lung Tsai's office located?
Dr. Tsai-lung Tsai has 2 office locations, including in Rock Hill and Middletown, view full addresses on Dr. Tsai's profile.
What are common reasons for patients to see Dr. Tsai-lung Tsai?
Dr. Tsai-lung Tsai frequently sees patients for Arthritis, Carpal Tunnel Syndrome, Hand Problems, Hand Surgery Consultation, and Removal of Cyst. You can see other visit reasons for Dr. Tsai-lung Tsai on their profile.
What languages does Dr. Tsai-lung Tsai speak?
Dr. Tsai-lung Tsai speaks English.
How do patients rate Dr. Tsai-lung Tsai in reviews?
30 patients have reviewed Dr. Tsai-lung Tsai. The overall rating for this doctor is 3.87/5. They have a 4.43/5 rating for bedside manner and a 4.62/5 rating for wait time. You can read individual reviews and ratings on their profile.