What patients are saying
Overall rating
4.86
Average wait time
4.61
Bedside manner
4.92
“Dr Shepard was a great listener, clearly described his diagnosis and articulated a path forward to resolve my issues.”
David C.August 18, 2026
“This ENT office and Dr. Sheppard was professional, listened to my concerns, and was clear in his explanations. Delighted to have found him. ”
Judy L M.August 12, 2026
About Dr. William Sheppard
Dr. William Sheppard has been practicing in Wilmington, Delaware since 2002. He is a board-certified otolaryngologist–head and neck surgeon and a fellow of the American Academy of Otolaryngology. His clinical practice includes the medical and surgical treatment of ear, nose, and throat disorders in both pediatric and adult patients.
Originally from South Carolina, Dr. Sheppard graduated magna cum laude from Clemson University in 1993 and earned his medical degree with honors from the Medical University of South Carolina in 1997. While at MUSC, he was inducted into the Alpha Omega Alpha Medical Honor Society, served as president of the Honor Council, and was elected class president during both his third and fourth years.
He completed his residency at SUNY–Upstate Medical University in Syracuse, New York, in 2002, where he was named Surgical Intern of the Year, served as chief resident, and published research on Meniere’s disease.
Dr. Sheppard holds hospital privileges at ChristianaCare and St. Francis Hospital. He regularly lectures on a wide range of ENT topics to physicians, residents, medical students, and community audiences. He feels fortunate to be part of the medical community in Delaware and proud to practice with ENT and Allergy of Delaware.
Outside of work, Dr. Sheppard enjoys life in Wilmington with his wife. Now that their three sons have graduated college and settled in New York, he also enjoys frequent visits to the city. At home, he can often be found practicing hot yoga with his wife, running, golfing, or staying active through other recreational sports.
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Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Chronic ear infection
Ear infection
Swimmer's ear
Endoscopic sinus surgery
Chronic nose and throat inflammation due to allergies
Chronic sinusitis
Chronic ear infection
Ear infection
Swimmer's ear
Endoscopic sinus surgery
Office locations
1 of 2
Education and background
Practice names
Hospital affiliations
- Christiana Hospital
- Saint Francis Hospital
Board certifications
- American Board of Otolaryngology - Head and Neck Surgery
Education and training
- Medical School - Medical University of South Carolina, Doctor of Medicine
- SUNY Upstate Medical University (Residency)
Professional memberships
- American Academy of Otolaryngology-Head and Neck Surgery
Languages spoken
- English
Provider's gender
Male
NPI number
1427092501
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.86
Wait time
4.61
Bedside manner
4.92
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
94 reviews
Most relevant
Dr Shepard was a great listener, clearly described his diagnosis and articulated a path forward to resolve my issues.
August 18, 2026David C.Verified patient
Everything went well. Dr. Sheppard was thorough and helped me tremendously. I will definitely recommend!
July 29, 2026Initials hidden
Great doctor really tried getting to the root of my issue. Nice office staff an was very helpful
April 22, 2026Cheryl L.Verified patient
Dr. Sheppard is the best doctor i have seen in a very long time.
May 19, 2026Stevee K.Verified patient
Friendly, courteous, explained about farther treatments.
June 17, 2026Shirley S.Verified patient
Very clear communicator, very personable. Very smart.
Less than 6 months agoInitials hidden
The staff and especially Dr. Sheppard was great and kind.
April 2, 2026Alphonse L.Verified patient
This ENT office and Dr. Sheppard was professional, listened to my concerns, and was clear in his explanations. Delighted to have found him.
August 12, 2026Judy L M.Verified patient
DR Sheppard was amazing. He helped ease my fear of the polyp being cancerous and removed the polyp while we were in the office. He also thoroughly explained every step of the procedure and what to expect over the next day or so. I would highly recommend him to friends and family.
August 4, 2026Erin H.Verified patient
Dr Shepherd was good communicator and listener.
He diagnosed my problem. I will definitely return to him in the future.
He has very nice calming bedside manner.
July 6, 2026Mary E.Verified patient
Knowledgeable, friendly and easy to relate to
June 30, 2026Rosemary P.Verified patient
Friendly staff, I was listened by the doctor at all time and I didn't feel that he was rushing me out to see his next patient. he took his time to run some physical tests during the appointment and explained to me what may be causing my situation, so he immediately sent me to take some tests to be sure if the diagnosis.
June 23, 2026Rommel R.Verified patient
Good
June 17, 2026Phil S.Verified patient
Definitely,i would go back. Dr.Shepard is excelkent,and the best ENT Doctor,i love him, he,s knowledgeable,kind, caring and i would recommend him to everyone.
June 9, 2026maria B.Verified patient
Dr. Sheppard is an amazing doctor. He listens to your concerns and explains his recommendations so you understand them. I've been seeing him for over 12 years and he keeps me in great shape. Wouldn't seen any other ENT.
June 4, 2026Carmela C.Verified patient
I especially liked that the doctor read and said he appreciated that I wrote out all of my symptoms and concerns. Then he had them scanned into my chart.
May 27, 2026Initials hidden
The parking can be a challenge. They have a parking lot & a garage for overflow. The office has LOTS of exam rooms so it might be a challenge if you have difficulty walking. Staff was great . I felt MD listened to my concerns. I did not feel rushed.
May 27, 2026Lisa H.Verified patient
He's very friendly and informative.
April 21, 2026Ellen G.Verified patient
Dr. Sheppard is the best!!!
March 10, 2026Maida S.Verified patient
My wife and I saw him together for different reason. And he took the time to listen to both of us. We really enjoyed his bedside manner and his attentiveness to our individual situation. ?
March 4, 2026George S.Verified patient
Dr. William Sheppard was outstanding. He was able to see me one day after I called the office. The examination was efficient and thorough. Doctor Sheppard made a diagnosis that left me confident and assured. He completely answered all of my follow up questions. We have a great plan moving forward. I highly recommend Dr. Sheppard.
January 15, 2026David K.Verified patient
The office staff, Nurse and Dr, Sheppard were all fine. I am NOT happy with Zodoc. It took me approx 15 minutes to take photos of Medicare and Tricare ID cards and upload to Zodoc site. Then when I get to appt, the lady made copies anyway! Therefore, my time was wasted. After check-in, I get text from Zodoc asking me if I arrived for my appt!? This Zodoc crap is STALKING ME! I don’t want anything more to do with Zodoc and I will NOT load the app onto my phone or iPad.
January 9, 2026Christopher C.Verified patient
Dr. Sheppard removed my tonsils when I was in my 30's. The process was flawless. He's also treated me multiple times over the last 20 years. His bedside manner is second to none. Coming from a person with some health anxiety, that means a lot. He takes the time to listen to your concerns and gives you good informational feedback.
Less than 1 year agoInitials hidden
Yes would definitely go back. Dr Shepard was nice, thorough and explained everything. Also his assistant Jake was very helpful.
December 11, 2025Jayne R.Verified patient
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August 12, 2026Dudley D.Verified patient
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July 30, 2026Alyssa L.Verified patient
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July 15, 2026Dana S.Verified patient
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June 30, 2026Gregory M.Verified patient
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June 9, 2026Zachary H.Verified patient
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May 28, 2026John D.Verified patient
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May 19, 2026John H.Verified patient
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May 17, 2026Natalie C.Verified patient
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April 15, 2026Mary D.Verified patient
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How soon can I make an appointment with Dr. William Sheppard?
Generally, Dr. William Sheppard has appointments available on Zocdoc within 1 week. You can see Dr. Sheppard's earliest availability on Zocdoc and make an appointment online.
Is Dr. William Sheppard accepting new patients?
Dr. William Sheppard generally accepts new patients on Zocdoc. You can see Dr. Sheppard's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. William Sheppard accept my insurance?
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Can I make an appointment with Dr. William Sheppard online?
Yes, you can make an appointment online with Dr. Sheppard using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. William Sheppard affiliated with?
Dr. William Sheppard is affiliated with Christiana Hospital and Saint Francis Hospital.
What practice does Dr. William Sheppard work with?
Dr. William Sheppard works with ENT & Allergy of Delaware.
Where is Dr. William Sheppard's office located?
Dr. William Sheppard has 2 office locations, including in Wilmington and Newark, view full addresses on Dr. Sheppard's profile.
Which board certifications does Dr. William Sheppard have?
Dr. William Sheppard is certified by American Board of Otolaryngology - Head and Neck Surgery.
What are common reasons for patients to see Dr. William Sheppard?
Dr. William Sheppard frequently sees patients for ENT Consultation, Ear Pain, Obstructive Sleep Apnea (OSA), Sinus Problems / Sinusitis, and Sleep Problems. You can see other visit reasons for Dr. William Sheppard on their profile.
What languages does Dr. William Sheppard speak?
Dr. William Sheppard speaks English.
How do patients rate Dr. William Sheppard in reviews?
94 patients have reviewed Dr. William Sheppard. The overall rating for this doctor is 4.86/5. They have a 4.92/5 rating for bedside manner and a 4.61/5 rating for wait time. You can read individual reviews and ratings on their profile.