What patients are saying
Overall rating
4.27
Average wait time
4.19
Bedside manner
4.32
“There was a long wait to get into an examining room (understandable, since they are an urgent care clinic and my question was not high priority). But once I was in the examining room, they forgot I was there, and eventually I had to remind them that I was waiting.
The doctor, when I did see him, was good, helpful, and responsive to my question.”
Elizabeth H.July 7, 2025
“Excellent service! I didn’t have to wait in line — they took me in right away. The doctor and assistant were kind, pleasant, and made me feel at ease. The appointment was quick, smooth, and very professional. I truly appreciate their care!”
Olena P.June 9, 2025
About Xcel Urgent Care VA-Virginia
Xcel Urgent Care is a full-service walk-in medical center equipped with digital X-ray, bedside ultrasound, and on-site laboratory testing. Located in Falls Church, northern Virginia, we are open 7 days a week, 365 days a year. Our experienced medical team is committed to providing high-quality care in an efficient and compassionate manner.
With years of experience, our dedicated professionals prioritize your healing needs. We take pride in delivering excellent customer service, comprehensive medical care, and a strong commitment to your health and wellness. Our goal is to help you feel better as quickly as possible.
Is this clinic in your insurance network?
Enter your insurance carrier and plan
choose insurance
In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Office location
Xcel Urgent Care VA-Virginia also offers online video visits for patients
Background
Practice names
Languages spoken
- English
- Spanish
NPI number
1487284717
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.27
Wait time
4.19
Bedside manner
4.32
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
153 reviews
Most relevant
I had to pay a ridiculous co pay, got seen all for them to tell me that they don’t have what I needed & try somewhere else
May 4, 2025Montana W.Verified patient
Everyone is so nice and they did a great job making me feel comfortable and I got assisted to my medical needs.
May 15, 2025Ali S.Verified patient
The nurse practitioner was friendly, and communication was clear and understandable. Didn't feel rushed at all.
More than 1 year agoStacey D.Verified patient
Doctor was super friendly and checked up on me multiple times after my visit I really appreciated that !
April 15, 2025Tiana M.Verified patientVideo visit
I set 42 minutes over the time expected and scheduled just for them to try to report me as a no-show
May 18, 2025Travis W.Verified patientVideo visit
Attentive staff, friendly and very professional. Makes you actually enjoy going to get healthcare
June 12, 2025Rashad Q.Verified patient
Highly recommend this Urgent Care. The staff are super helpful and got me squared away on time!
February 14, 2025Vincent B.Verified patient
Just be very specific about reason for calling and the specialty of Dr. you are looking for
February 24, 2025Bijon M.Verified patientVideo visit
Dr. G is wonderful, considerate doctor. Thanks to him, my daughter regained her peace.
March 25, 2025Jin C.Verified patient
Waited an hour and no one ever came so I made a different appointment with CVS.
June 9, 2025Lauren M.Verified patientVideo visit
The Dr was great. He listened to me and I would highly recommend this practice
June 3, 2025Kathy A.Verified patientVideo visit
Very professional and friendly environment, I felt like I was being treated very fairly
More than 1 year agoAB
I don’t know where my prescription is or my prescription number
January 26, 2025Faith H.Verified patientVideo visit
Great bedside manners..very knowledgeable of symptoms
January 19, 2025Michael N.Verified patientVideo visit
Front desk person was very informative and so kind.
February 18, 2025Rachael W.Verified patient
They said because it’s workers comp related to cancel which I did but still had an appointment which I showed up for but the doctor never came
July 25, 2025Elizabeth B.Verified patientVideo visit
There was a long wait to get into an examining room (understandable, since they are an urgent care clinic and my question was not high priority). But once I was in the examining room, they forgot I was there, and eventually I had to remind them that I was waiting.
The doctor, when I did see him, was good, helpful, and responsive to my question.
July 7, 2025Elizabeth H.Verified patient
Great
July 5, 2025Ashley T.Verified patientVideo visit
Overall excellent
June 24, 2025Mar-Ketta D.Verified patientVideo visit
I was 15 minutes early for the 4:40 appt in the waiting room and I waited for more than an hour without ever hearing from the provider. I gave up at 5:27 because I had another appt I had to be present for at 5:30.
June 23, 2025Initials hiddenVideo visit
I had a good experience here!
June 14, 2025Ramya C.Verified patient
Excellent service! I didn’t have to wait in line — they took me in right away. The doctor and assistant were kind, pleasant, and made me feel at ease. The appointment was quick, smooth, and very professional. I truly appreciate their care!
June 9, 2025Olena P.Verified patient
They did not join my telehealth appointment. When I called, they were able to join, but it 30 minutes delayed from my appointment time. I also had to re-provide some of the details shared through ZocDoc already.
May 5, 2025Initials hiddenVideo visit
Dr. G is great!
April 26, 2025Emily K.Verified patient
Friendly staff and Doctor.
April 20, 2025DOUGLAS B.Verified patient
The provider never showed up. I waited for 10 minutes and then logged off. I even tried calling the office to figure out what was going on. No one came to the phone.
April 5, 2025DaYarna R.Verified patientVideo visit
The nurse who drew my blood, gave me a hematoma on my left arm she was digging in my arm with the needle because she wasn’t getting any blood. she decided not to go into my vein that I used previously and poked me in a spot I’ve never gotten blood drawn out of she ended up having to switch arms
March 30, 2025Initials hidden
Very knowledgeable and friendly staff. Everyone greeted me with great enthusiasm as they arrived. I also was extremely relieved by the expertise that I was surrounded by.
March 28, 2025Initials hidden
Very nice Dr and great at listening to my needs
March 27, 2025Lesley R.Verified patientVideo visit
First they called and informed me that they would push my appointment back to 1pm. Which was fine but when the appointment time came no provider showed up. I had to call and they informed me the doctor was in with patient taking awhile for their visit. They offered to. Schedule me tomorrow but I declined and looked for another provider on the app
March 18, 2025Tantania C.Verified patientVideo visit
Sam Kidane is by far one of the best medical professionals out there today!
A breath of fresh air - super knowledgeable, great bedside manner and no judgements - you can tell him whatever ails you and he can help!
More than 1 year agorehana A.Verified patientVideo visit
Very thorough! Fast prescription sent ??
March 3, 2025Lesley R.Verified patientVideo visit
I came there for the same understanding doctor I always see and I firstly apologize For confusing it with a video visit but then he responds extremely aggressively talking over me having a shouting match with me saying oh you can't prescribe these kinds of medications which was created by coviid
February 18, 2025Josue R.Verified patientVideo visit
dont
February 10, 2025Maddison G.Verified patientVideo visit
I suggest anyone to use this app. Its so easy. The Dr was very professional. She made me feel comfortable & answered all my questions in a perfect timely manner.
January 28, 2025Tasha N.Verified patientVideo visit
Outstanding
More than 1 year agoInitials hiddenVideo visit
I’ve seen quite an array of specialists over the years b/c I have quite a few medical conditions and this was by far the nicest & most truly caring doctor I’ve ever seen. I was able to do a virtual visit within 2 hrs of searching for an appt for a migraine and he was great & quick & has excellent bedside manner. They even do primary care in person and I 100% am willing to travel the 2 hrs away just to establish care b/c I was so pleased with my visit!! Thank you again Dr. Akl.
January 16, 2025KC B.Verified patientVideo visit
Great listener and still helped despite not the field I was supposed to pick but that was completely on me, they understood but still listened and helped even though they didn't have to
January 14, 2025Josue R.Verified patientVideo visit
Fast and efficient!
January 8, 2025Jessica S.Verified patientVideo visit
Very hospitable and understanding.
January 6, 2025Cory T.Verified patientVideo visit
Dr. G at Xcel was amazing!! He got me in last minute and when I needed him to speak to the pharmacy to get my prescription filled. He made me a top priority! I highly recommend Xcel & Dr.G!!
January 4, 2025Lauren A.Verified patientVideo visit
It was very convenient and she was amazing
December 29, 2024Ekaterina P.Verified patientVideo visit
I'd give her more stars she is very kind and thorough. But she says she will right a specific RX and give it to you for so many days. But doesn't follow with her word. That is not ok.
More than 1 year agoInitials hiddenVideo visit
Jackie was fantastic both in the initial consult and then with follow-up testing, explaining everything that would be done and why. Dr G. was incredibly thorough and spent much more time with me than I would have expected.
Both Jackie and Dr G. were courteous, well-spoken and very open to answering any and all questions.
I could not be more pleased by their professionalism and the care they took during this visit.
November 4, 2024Susan C.Verified patient
Doctor Cox was very kind, attentive, patient, and listened to my symptoms and needs. She was able to look back into my medical history and provide further care tips for my illness. She wasn't there to push extra services or tests beyond what was absolutely necessary and I was in/out within 60 minutes on a weekend appointment. Very clean facility. Highly recommend Dr. Cox and this urgent care facility.
November 3, 2024Marietta J.Verified patient
Less than 1 year agoInitials hiddenVideo visit
July 24, 2025Kayla L.Verified patientVideo visit
July 17, 2025Cortney C.Verified patientVideo visit
Less than 1 year agoInitials hidden
Less than 1 year agoInitials hidden
Loading...
How soon can I make an appointment with Xcel Urgent Care VA-Virginia?
Generally, Xcel Urgent Care VA-Virginia has appointments available on Zocdoc within 1 week. You can see Xcel Urgent Care VA-Virginia's earliest availability on Zocdoc and make an appointment online.
Is Xcel Urgent Care VA-Virginia accepting new patients?
Xcel Urgent Care VA-Virginia generally accepts new patients on Zocdoc. You can see Xcel Urgent Care VA-Virginia's earliest availability on Zocdoc and schedule an appointment online.
Does Xcel Urgent Care VA-Virginia accept my insurance?
Choose your insurance plan to verify if Xcel Urgent Care VA-Virginia is in-network.
Can I make an appointment with Xcel Urgent Care VA-Virginia online?
Yes, you can make an appointment online with Xcel Urgent Care VA-Virginia using Zocdoc. It’s simple, secure, and free.
What practice does Xcel Urgent Care VA-Virginia work with?
Xcel Urgent Care VA-Virginia works with Xcel Urgent Care.
Where is Xcel Urgent Care VA-Virginia's office located?
Xcel Urgent Care VA-Virginia has 2 office locations in Falls Church, view full addresses on Xcel Urgent Care VA-Virginia's profile.
What are common reasons for patients to see Xcel Urgent Care VA-Virginia?
Xcel Urgent Care VA-Virginia frequently sees patients for Arthritis, Hearing Problems, Illness, Sleep Problems, and Sports Injury. You can see other visit reasons for Xcel Urgent Care VA-Virginia on their profile.
What languages does Xcel Urgent Care VA-Virginia speak?
Xcel Urgent Care VA-Virginia speaks English and Spanish.
How do patients rate Xcel Urgent Care VA-Virginia in reviews?
153 patients have reviewed Xcel Urgent Care VA-Virginia. The overall rating for this doctor is 4.27/5. They have a 4.32/5 rating for bedside manner and a 4.19/5 rating for wait time. You can read individual reviews and ratings on their profile.