I did not meet with Dr. Dao. I had actually met with a male OD, but I cannot remember his name. Sorry! The girls in the front were very pleasant, helpful, and approachable. While you are waiting to be called back, there is a TV that can keep you entertained if you get tired of looking at the pamphlets and displays that are up. The male OD was very nice as well, and he gave me very useful information that I could definitely use in the future.