Eye Doctors in West Haven, CT
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The doctor was very good and knowledgeable. However, my husband, son and I booked a Saturday appt for 315pm, 330pm and 345pm the day before and wasn't seen until 450pm. Apparently, they take walk-ins also and so they don't care if you have an appt. On top of that I had to go to the front desk 3 times before they gave me paper works to fill out and I already waited 30 mins. The doctor is great but the overall process was horrible. It was too unorganized. The manager apologized after noticing we were upset and my husband walked out without seeing the doctor. We noticed two other customers were upset too. One worker mentioned they probably will hire a second eye doctor for weekends to accommodate for the extra volume of customers. However, I don't know if my family will go back.
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