What patients are saying
Overall rating
5.00
“I have been with Professional Hand Therapy in Merrick since the early fall of 2024. They have been treating my wrist and hand after a car accident in May of 2024 left me with my radius and ulnar bones being broken in several places. Subsequent to the accident, a very rare condition called CRPS set in. This caused freezing of the shoulder, arm, wrist, hand, and fingers. Additionally, it causes severe nerve pain, swelling, and discoloration of the limb. Alexia understands the CRPS symptoms and has been able to modify my treatment program so as to not increase the nerve pain. She, as well as the other therapists, have been wonderful regarding increasing the strength and mobility in my hand and fingers. I could not do so many things. Dry my hair, put on makeup, eat with my right hand, cut through anything harder than tofu, drive, and so many other activities were impossible for me. Those abilities are coming back little by little. Everyone in the office is wonderful, warm, and friendly. Making appointments with Lisa is so easy. I still have a pretty long road ahead of me, but I'm relieved that I am on that trip with Professional Hand Therapy in Merrick. Thank you all!”
Less than 1 year ago
“Exceptional Care at Professional Hand Therapy – Merrick Before coming to Professional Hand Therapy in Merrick, I was receiving treatment at Orlin & Cohen, where both my doctor and therapy were based. Initially, I made the switch because of their hand therapy office, but once I started working with Alexia Santiago at Professional Hand Therapy, I realized I needed to leave Orlin & Cohen’s doctors as well. A few weeks into therapy, I asked Alexia for a recommendation for an orthopedic doctor, and her suggestion—Dr. Morrison—was spot on. Dr. Morrison’s office has the same welcoming and calming atmosphere as Alexia’s, making the transition even easier. At Orlin & Cohen, the hand therapy office was located within a busy physical therapy facility, making it a noisy and less-than-ideal environment for focused rehabilitation. In contrast, Professional Hand Therapy in Merrick was recommended to me by a friend who had a great experience there, and I’m so grateful I took his advice.Therapy of any kind is difficult—you’re often in pain and discomfort—but from the moment I walked through the door, I knew I had made the right decision. The office exudes a peaceful, calm atmosphere with an unmistakable positive energy. My journey at this office began with Alexia Santiago, the Clinical Director, who handled my intake. It quickly became clear that Alexia, along with the rest of the staff, is the reason for the welcoming and supportive environment. She fosters a team of positive, dedicated professionals and serves as a mentor to student therapists. Her calm demeanor and the way she guides and interacts with them demonstrate her skill not only as a therapist but as a teacher. The office’s warmth starts the moment you arrive, thanks to Lisa at the front desk. She greets every patient with kindness, setting the tone for the experience ahead. When I speak to someone who, unfortunately needs hand therapy, I highly recommend Professional Hand Therapy in Merrick, every time!”
Less than 1 year ago
About Alexia Santiago
Alexia Santiago, OTR/L, CHT, is proud to offer the Merrick Community specialized and compassionate care as the Clinical Director of the Professional Physical Therapy Hand Therapy location. Since beginning her practice as an Occupational Therapist in 2018, Alexia immediately gravitated toward outpatient orthopedic care, quickly making her certification in hand therapy (CHT) a dedicated personal and professional milestone.
Under Alexia's leadership, the Merrick clinic offers a specialized, comprehensive approach to hand injuries. We are committed to treating a wide range of diagnoses, including complex fractures, post-surgical pain management, trigger finger, and arthritis. A key component of our personalized care is the ability to fabricate custom splints right here in the office, precisely assisting with either regaining or restricting motion as needed for optimal recovery.
Alexia’s expertise extends beyond adult care, encompassing pediatric hand development, where she focuses on age-appropriate strengthening and fine motor skill acquisition. This broad experience allows the clinic to serve a diverse patient population with exceptional skill.
Our commitment to specialization has allowed us to foster close relationships with top-tier physicians—including local and NYC-based orthopedic surgeons, pain management specialists, neurologists, and pediatricians. These collaborative relationships ensure our patients receive the most coordinated and effective care possible.
Furthermore, Alexia is passionate about growing the next generation of specialists, taking great pride in educating occupational therapy students and novice OTs interested in the rewarding field of hand therapy. Alexia Santiago’s dedication ensures the Merrick clinic remains a pillar of excellence and specialized care for the hands and upper extremities.
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Office location
Education and background
Practice names
Education and training
- New York University, Master's in Occupational Therapist
Professional memberships
- Hand Therapy Certification Commission
Languages spoken
- English
- Spanish
Provider's gender
Female
NPI number
1427696871
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
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3 reviews
Most relevant
I have been with Professional Hand Therapy in Merrick since the early fall of 2024. They have been treating my wrist and hand after a car accident in May of 2024 left me with my radius and ulnar bones being broken in several places. Subsequent to the accident, a very rare condition called CRPS set in. This caused freezing of the shoulder, arm, wrist, hand, and fingers. Additionally, it causes severe nerve pain, swelling, and discoloration of the limb. Alexia understands the CRPS symptoms and has been able to modify my treatment program so as to not increase the nerve pain. She, as well as the other therapists, have been wonderful regarding increasing the strength and mobility in my hand and fingers. I could not do so many things. Dry my hair, put on makeup, eat with my right hand, cut through anything harder than tofu, drive, and so many other activities were impossible for me. Those abilities are coming back little by little. Everyone in the office is wonderful, warm, and friendly. Making appointments with Lisa is so easy. I still have a pretty long road ahead of me, but I'm relieved that I am on that trip with Professional Hand Therapy in Merrick. Thank you all!
Less than 1 year agoInitials hiddenSource: Partner
Exceptional Care at Professional Hand Therapy – Merrick Before coming to Professional Hand Therapy in Merrick, I was receiving treatment at Orlin & Cohen, where both my doctor and therapy were based. Initially, I made the switch because of their hand therapy office, but once I started working with Alexia Santiago at Professional Hand Therapy, I realized I needed to leave Orlin & Cohen’s doctors as well. A few weeks into therapy, I asked Alexia for a recommendation for an orthopedic doctor, and her suggestion—Dr. Morrison—was spot on. Dr. Morrison’s office has the same welcoming and calming atmosphere as Alexia’s, making the transition even easier. At Orlin & Cohen, the hand therapy office was located within a busy physical therapy facility, making it a noisy and less-than-ideal environment for focused rehabilitation. In contrast, Professional Hand Therapy in Merrick was recommended to me by a friend who had a great experience there, and I’m so grateful I took his advice.Therapy of any kind is difficult—you’re often in pain and discomfort—but from the moment I walked through the door, I knew I had made the right decision. The office exudes a peaceful, calm atmosphere with an unmistakable positive energy. My journey at this office began with Alexia Santiago, the Clinical Director, who handled my intake. It quickly became clear that Alexia, along with the rest of the staff, is the reason for the welcoming and supportive environment. She fosters a team of positive, dedicated professionals and serves as a mentor to student therapists. Her calm demeanor and the way she guides and interacts with them demonstrate her skill not only as a therapist but as a teacher. The office’s warmth starts the moment you arrive, thanks to Lisa at the front desk. She greets every patient with kindness, setting the tone for the experience ahead. When I speak to someone who, unfortunately needs hand therapy, I highly recommend Professional Hand Therapy in Merrick, every time!
Less than 1 year agoInitials hiddenSource: Partner
Exceptional Care at Professional Hand Therapy – Merrick Before coming to Professional Hand Therapy in Merrick, I was receiving treatment at Orlin & Cohen, where both my doctor and therapy were based. Initially, I made the switch because of their hand therapy office, but once I started working with Alexia Santiago at Professional Hand Therapy, I realized I needed to leave Orlin & Cohen’s doctors as well. A few weeks into therapy, I asked Alexia for a recommendation for an orthopedic doctor, and her suggestion—Dr. Morrison—was spot on. Dr. Morrison’s office has the same welcoming and calming atmosphere as Alexia’s, making the transition even easier. At Orlin & Cohen, the hand therapy office was located within a busy physical therapy facility, making it a noisy and less-than-ideal environment for focused rehabilitation. In contrast, Professional Hand Therapy in Merrick was recommended to me by a friend who had a great experience there, and I’m so grateful I took his advice.Therapy of any kind is difficult—you’re often in pain and discomfort—but from the moment I walked through the door, I knew I had made the right decision. The office exudes a peaceful, calm atmosphere with an unmistakable positive energy. My journey at this office began with Alexia Santiago, the Clinical Director, who handled my intake. It quickly became clear that Alexia, along with the rest of the staff, is the reason for the welcoming and supportive environment. She fosters a team of positive, dedicated professionals and serves as a mentor to student therapists. Her calm demeanor and the way she guides and interacts with them demonstrate her skill not only as a therapist but as a teacher. The office’s warmth starts the moment you arrive, thanks to Lisa at the front desk. She greets every patient with kindness, setting the tone for the experience ahead. When I speak to someone who, unfortunately needs hand therapy, I highly recommend Professional Hand Therapy in Merrick, every time!
Less than 1 year agoInitials hiddenSource: Partner
How soon can I make an appointment with Alexia Santiago?
Generally, Alexia Santiago has appointments available on Zocdoc within 1 week. You can see Alexia Santiago's earliest availability on Zocdoc and make an appointment online.
Is Alexia Santiago accepting new patients?
Alexia Santiago generally accepts new patients on Zocdoc. You can see Alexia Santiago's earliest availability on Zocdoc and schedule an appointment online.
Does Alexia Santiago accept my insurance?
Choose your insurance plan to verify if Alexia Santiago is in-network.
Can I make an appointment with Alexia Santiago online?
Yes, you can make an appointment online with Alexia Santiago using Zocdoc. It’s simple, secure, and free.
What practice does Alexia Santiago work with?
Alexia Santiago works with Professional PT.
Where is Alexia Santiago's office located?
Alexia Santiago's office is located at 2108 Merrick Mall, Merrick, NY 11566.
What are common reasons for patients to see Alexia Santiago?
Alexia Santiago frequently sees patients for Carpal Tunnel Syndrome, Elbow Problems, Hand Injury, Hand Problems, and Wrist Pain. You can see other visit reasons for Alexia Santiago on their profile.
What languages does Alexia Santiago speak?
Alexia Santiago speaks English and Spanish.