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What patients are saying
Overall rating
4.92
Average wait time
4.96
Bedside manner
4.96
“I was constantly reassured throughout my visit and felt comfortable in the space. The doctor was so helpful and provided much-needed feedback.”
Initials hiddenMore than 1 year ago
“Jenny is awesome! She takes proper measurements of range of motion and asks everything about your condition for why you're coming in. Not like other PT places that just talk to you for 30 seconds, then throw you on heat pads and the electric stim for 15 mins. Also, she's very friendly and easy to chat with! Definitely will be my go-to PT.”
Initials hiddenDecember 20, 2023
About Jia (Jenny) Lu
Jenny is a dedicated and compassionate Doctor of Physical Therapy who earned her degree from Dominican College in Orangeburg, NY. She brings extensive clinical experience in treating a wide spectrum of conditions, including orthopedic injuries, post-surgical rehabilitation, sports-related issues, and age-related mobility challenges in the geriatric population.
Her approach to care is rooted in patient-centered, evidence-based practice. She takes the time to understand each individual’s goals and tailors treatment plans that promote long-term recovery, functional independence, and overall wellness. Jenny also has an interest in pursuing specialization in Pelvic Floor Therapy to further broaden her skill set and provide more comprehensive care to patients with pelvic health concerns.
Jenny strives to create a supportive environment where patients feel heard, motivated, and empowered. Beyond the clinic, she enjoys dancing, traveling, and discovering new culinary experiences—interests that help her relate to patients on a personal level and enrich her ability to provide thoughtful, individualized care.
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Office location
Education and background
Practice names
Education and training
- Dominican University, Doctor of Physical Therapy
Languages spoken
- English
Provider's gender
Female
NPI number
1548900145
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.92
Wait time
4.96
Bedside manner
4.96
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
91 reviews
Most relevant
I always enjoyed going to PT with Jenny! She helped my knee get back to full strength and made me feel strong again!
More than 1 year agoJP
She is an amazing physical therapist. Very knowledgable. Helped me fix my left shoulder. Highly recommend!
More than 1 year agoSK
Jenny is excellent. I had three different issues and she helped me resolve each one Highly recommend her.
More than 1 year agoGW
My visit to this professional has been excellent, she has helped me with my injury in these past months.
More than 1 year agoSB
Very patient to me and carefully explained everything of my problems
February 2, 2025Zhiying C.Verified patient
Jenny is kind, sensitive and caring and helped me recover from my pain. I now feel 100% well
More than 1 year agoJB
Jenny was great! She is very kind, communicative, and knowledgeable.
November 12, 2024Joseph V.Verified patient
I saw Jenny regularly over a long period and always had the highest opinion.
More than 1 year agoCO
Jenny is amazing! She’s so sweet and smart. Love working with her.
December 11, 2021Allie M.Verified patient
Saw Kelvin. Very knowledgeable. Clear communication.
More than 1 year agoInitials hidden
Excellent experience!
January 16, 2025Judy V.Verified patient
I was constantly reassured throughout my visit and felt comfortable in the space. The doctor was so helpful and provided much-needed feedback.
More than 1 year agoInitials hidden
I had to switch a pt because of the insurance. Jenny didn't pay attention to the complex issue and history of my back recovery. She asked me to do various flexion movements to increase flexibility. I explicitly told her I don't feel comfortable as it has been a source of pain, yet she continued. She had a student with her, discussing my issues out loud instead of paying attention or listening to me. After one session, I am in bed with the most severe pain in the last few months. It feels like her exercise tore my disc again.
More than 1 year agoInitials hidden
Jenny is awesome! She takes proper measurements of range of motion and asks everything about your condition for why you're coming in. Not like other PT places that just talk to you for 30 seconds, then throw you on heat pads and the electric stim for 15 mins. Also, she's very friendly and easy to chat with! Definitely will be my go-to PT.
December 20, 2023Initials hidden
Very nice, care and warm to be around.
December 12, 2023Michael S.Verified patient
Great!
November 4, 2023Michael S.Verified patient
great wonderful and Jenny was amazing.
More than 1 year agoDC
Jenny is an excellent PT who has helped me with short-term and long-term recovery & pain management. Great energy & spirit as well. Her guidance has helped me minimize & eliminate chronic pain and flare-ups. Highly recommend.
More than 1 year agoJG
Jenny (and Paul!) have been beyond attentive to say the absolute least. Not only are the physical therapists friendly but caring, engaging, and interested. My treatment/experience was well worth the trip from Brooklyn.
More than 1 year agoAK
I was seen right away. Jenny has great bedside manner and always answer any questions I have regarding my care. She is very knowledable and always give suggestions on what exercises to work on at home. I feel my condition improve during each and every visit and highly recommend Jenny as a physical therapist.
More than 1 year agoJC
Very professional & knowledgeable.
More than 1 year agoMH
Jen is extremely knowledgable, she is also creative, adaptive, kind & encouraging she makes me feel confident & optimistic in my recovery.
More than 1 year agoCK
Jenny did an amazing job. My foot pain drastically improved because of her treatment. I could not have asked for a better physical therapist.
More than 1 year agoSG
Jenny gave me my life back. I could barely do regular everyday things due to the pain from tears in my knee and shoulders, like, walk down stairs, stand on the subway, do dishes. Now, I am running up and down stairs like a champ and standing all over the place! May be not so many dishes are getting done. All my thanks to Jenny for making me Feel like a whole person again.
More than 1 year agoJM
I have been working with Jenny for a few months now and have had the best experience. She is super professional friendly, attentive, and overall the best P.T. I have had! I have made so much progress thanks to her program/care.
More than 1 year agoJP
Very good PT & has extensive expertise.
More than 1 year agoBC
Jenny is great ! When I first started coming I was in constant pain and having difficulty doing something as basic as going down the stairs. Thanks to Jenny, my knee feels great and I feel like myself again.
More than 1 year agoAC
Dr.Lu was so helpful, kind, & clearly communicated the exercises. I imagine it is difficult to accomplish over zoom but she made it seem easy!
April 18, 2022Anna S.Verified patient
Jenny is an exceptional and gifted physical therapist. I recommend her unreservedly and have widely recommend to my friends and family. I injured my plevis during pregnancy and was in pain daily. I worked with Jenny twice a week for five months. She is warm, smart, well trained and compassionate. As a result of my work with Jenny I am now pain free. If I ever needed I would only want to work with Jenny going forward. She is the best.
More than 1 year agoAS
I have benefited tremendously from my time with Jenny as my physical therapist. I first saw Jenny when I was struggling with lower back pain and now, not only do I not experience any such pain, I am also becoming stronger in my core via the program she created for me. From the initial diagnosis to the weekly sessions, Jenny was committed to my health and wellbeing and always provided helpful suggestions. She is very responsive to the needs of her patients. I do not hesitate to say that you will be in very good hands with Jenny.
More than 1 year agoGM
Jenny is a professional, caring, and knowledgable PT. Working with Jenny has been great as she helps me meet my goals & teaches me how to maintain caring for my body. Highly recommend.
More than 1 year agoRG
I've worked with other PTherapists and consider Jenny excellent in comparison- breadth of knowledge flexibility to customize exercises, focused, efficient and very pleasant- Highly recommend her.
More than 1 year agoJS
I had a neck injury that I had been dealing with since August 2021. I started seeing Jenny in January 2022, and 4 weeks later my neck feels so so much better! I'm so glad I found Jenny! She listens and makes sure your session addresses how you are feeling that day. She's so personable, I Always look forward to our sessions! Highly recommend Jenny!
More than 1 year agoLM
I had a recent surgery and I have been working with her through telehealth sessions so far and she has been amazing. Provided clear instructions and work outs and the app is easy to use.
January 21, 2022Tahrrisha G.Verified patient
Bravo! Dr. Lu is an exceptional P.T. While suffering from back pain Dr. Lu has been extremely educational on guiding me towards my goal. She has corrected my poor body mechanics where I can see the difference and feel the improvments. Dr. Lu is patient, attentive, highly skilled and keeps you motivated with her positivity.
More than 1 year agoAS
Amazing. Even though I had a virtual appointment it’s still went amazing. I was able to explain my issues and the doctor was able to give me a lot of pointers, she took notes and explained to me everything that I needed to do. I would definitely recommend her.
November 9, 2021Kenya J.Verified patient
Jenny told me that I was one of the laziest patients she's ever had. Despite my lack of effort, she more than made up for it with her patience, encouragement, ground-breaking methods and humour. Oh, she also allowed me to pick the music!
More than 1 year agoVW
Love Jenny - Very caring. The whole team is welcoming. Love Jenny's patience and her cues. Have seen a big improvement in pain.
More than 1 year agoGC
Love Jenny and the whole team. Attention to detail for my specific issues. Welcoming environment. My progress is very encouraging.
More than 1 year agoEE
It was thorough & very helpful.
More than 1 year agoJM
Working with Jenny has been so great! She has helped me so much during my last 15 weeks of pregnancy- I was having terrible pelvic floor pain & could hardly walk- now that I'm five days from my due date, I'm feeling better than I was at 25 weeks pregnant! She's also just so wonderful to work with- always so positive, happy & professional! Thank you Jenny.
More than 1 year agoJP
Amazing!!!
July 21, 2021Michael N.Verified patient
Dr. Jenny was great! My first time trying to treat sports-induced lower back pain and she was a great listener to understand the issue then quickly was able to diagnose the problem. Hopefully the PT sessions alleviate the issue as smoothly as the diagnosis.
July 19, 2021Kirk S.Verified patient
Jenny is amazing! I came in with acute neck pain and in a matter of weeks, I’m back to normal. She takes her time to evaluate the exact problem and teaches you proper exercises to not only alleviate the pain now but prevent it in the future. She set realistic goals for me after each session. She is also very kind and always puts me at ease. I cannot recommend Jenny enough!
More than 1 year agoSandy A.Verified patient
Jenny's fantastic. I was treated for a pinched nerve resulting from a herniated disk. It was the scariest injury of my life and had me in bed for nearly 3 weeks. I was back walking after a couple of sessions and fully recovered a month or so thereafter. Throughout the process, Jenny was knowledgeble, kind, thoughtful-in terms of the routine, and she pushed me with every session. I will be back if if I'm ever in need of PT.
More than 1 year agoTH
Very professional. Excellent.
More than 1 year agoAJ
Less than 3 months agoInitials hidden
November 20, 2025Jonathan W.Verified patient
Less than 1 year agoInitials hidden
April 22, 2025Amanda N.Verified patient
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How soon can I make an appointment with Jia (Jenny) Lu?
Generally, Jia (Jenny) Lu has appointments available on Zocdoc within 1 week. You can see Jia (Jenny) Lu's earliest availability on Zocdoc and make an appointment online.
Is Jia (Jenny) Lu accepting new patients?
Jia (Jenny) Lu generally accepts new patients on Zocdoc. You can see Jia (Jenny) Lu's earliest availability on Zocdoc and schedule an appointment online.
Does Jia (Jenny) Lu accept my insurance?
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Can I make an appointment with Jia (Jenny) Lu online?
Yes, you can make an appointment online with Jia (Jenny) Lu using Zocdoc. It’s simple, secure, and free.
What practice does Jia (Jenny) Lu work with?
Jia (Jenny) Lu works with Metro Sports Physical Therapy.
Where is Jia (Jenny) Lu's office located?
Jia (Jenny) Lu's office is located at 16 W 37th St, New York, NY 10018.
What are common reasons for patients to see Jia (Jenny) Lu?
Jia (Jenny) Lu frequently sees patients for Arthritis, Back Pain, Hand Problems, Physical Therapy Consultation, and Sports Injury. You can see other visit reasons for Jia (Jenny) Lu on their profile.
What languages does Jia (Jenny) Lu speak?
Jia (Jenny) Lu speaks English.
How do patients rate Jia (Jenny) Lu in reviews?
91 patients have reviewed Jia (Jenny) Lu. The overall rating for this doctor is 4.92/5. They have a 4.96/5 rating for bedside manner and a 4.96/5 rating for wait time. You can read individual reviews and ratings on their profile.