Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits ·
Next available: Tue, Oct 27
315 verified Therapists/Counselors in Tribeca, New York, NY
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Availability last updated 10/25/2026
Availability last updated 10/25/2026
New York, NY
Psychotherapist (Virtual)
Accepts Cigna
Accepting new patients · Offers video visits ·
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I am Sonya a licensed mental health counselor. I practice Cognitive Behavioral Therapy(CBT) which assists clients in understanding how are thoughts, knowledge, and experiences impact/drive our responses in situations, in every area of life. This approach can improve the overall quality of life of al...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, UnitedHealthcare + 11 more
Accepting new patients · Offers video visits ·
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Hello! I am a Licensed Clinical Social Worker (LCSW) based in New York. I received my Masters from Columbia University and have been practicing for 5 years. I support children, adolescents, and college-aged young adults struggling with anxiety, self-esteem issues, and trauma symptoms. I incorporate ...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
5.00
·1 reviewAccepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits · Highly recommended ·
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Hello! I’m Crystal a bilingual (English/Spanish) licensed clinical social worker dedicated to helping individuals navigate life’s challenges with compassion, authenticity, and evidence-based care. I believe therapy should be a safe, nonjudgmental space where you feel heard, understood, and empowered...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, Cigna + 1 more
Accepting new patients · Offers video visits ·
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Hello! I'm a Licensed Clinical Social Worker (LCSW) based in New York. I received my Masters from Fordham University, and postgraduate training in Rational Emotive Behavioral Therapy (REBT) from the Albert Ellis Institute. I have been practicing as a therapist for 10 years. I help clients achieve th...Click to read more
Next available: Tue, Oct 27
Psychologist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits ·
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I hold a doctoral degree in counseling psychology from the University at Albany, with specialized training in psychodynamic therapy. Over the past 14 years, I have developed an eclectic practice, working across diverse settings that have deepened my understanding of the human condition. Through this...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Cigna + 3 more
Accepting new patients · Offers video visits ·
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Richard "Rick" Leone, LCSW provides therapy services to individuals throughout New York. Rick received his Master of Social Work from Nazareth University and utilizes evidence-based approaches, including cognitive behavioral therapy (CBT) and mindfulness-based interventions, to help clients manage a...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Cigna + 3 more
Accepting new patients · Offers video visits ·
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Hello, I'm Jack, a lifelong New Yorker who is passionate about helping individuals navigate life's challenges and move toward meaningful change. I believe therapy works best as a collaborative process built on trust, respect, and genuine connection. I strive to create a warm, supportive, and nonjudg...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 12 more
Accepting new patients · Offers video visits ·
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I am a compassionate and collaborative therapist dedicated to creating a safe and nurturing environment for growth and healing. My approach integrates client-centered, relational, and somatic techniques with nervous system regulation strategies to help clients cultivate a profound sense of safety wi...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 15 more
Accepting new patients · Offers video visits ·
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Hi! I'm Spencer, a social worker and certified alcohol and substance use counselor based in Brooklyn. I've been working in mental health and addiction since 2021. I've been a social worker in all sorts of environments with all sorts of clients and patients: residential, outpatient, inpatient, hospit...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits ·
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Feeling overwhelmed, anxious, burnt out, or like you’re trying to keep it together for everyone else? Maybe your mind won’t slow down, your relationships feel draining, or you’re just tired of carrying everything on your own. Whatever it is that you’re navigating, you don’t have to go through it by ...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits ·
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Hi, I’m Amanda Sifonte, a Licensed Clinical Social Worker (LCSW) dedicated to supporting teens, adults, and older adults as they navigate the complexities of life. Whether you’re experiencing anxiety, depression, addiction, chronic stress, a significant life transition, grief, or managing a chronic ...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, Cigna + 1 more
Accepting new patients · Offers video visits ·
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As a psychotherapist my goal is to show up empathically and authentically while provide a nonjudgemental safe space for clients to express themselves. By building a strong therapeutic alliance and using a strength based approach, I help my clients achieve their goals and overcome challenges and obst...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits ·
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My name is Sherry Ackerman, LCSW and I am a licensed clinical social worker in New York with over 20 years of experience working as a psychotherapist. I have extensive experience working with children, adult and teens with a wide range of concerns including depression, anxiety, relationship issues, ...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 12 more
Accepting new patients · Offers video visits ·
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I'm a licensed clinical social worker with a background in outpatient mental health and substance use treatment. I work with individuals dealing with anxiety, depression, substance use, and life stress. My approach is direct, structured, and focused on real change, using CBT and practical strategies...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Cigna
Accepting new patients · Offers video visits ·
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Hi, I’m Cecilia, and I welcome you into this first step of this courageous journey you are about to embark on. Life can feel like an endless wave coming in and out from the shore, with not much opportunity to catch your breath. Instead, let’s catch this wave together, where you deserve someone to ho...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna + 1 more
Accepting new patients · Offers video visits ·
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Hi, I’m Ryan! I'm a psychotherapist with 9 years of experience and an academic. For five of those years, I’ve worked extensively with therapy clients who are actively pursuing highly specialized training and completing high-stakes projects (e.g., dissertations, books, films). I've also helped people...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Cigna
Accepting new patients · Offers video visits ·
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I am a Licensed Clinical Social Worker experienced in supporting children, adolescents, adults, older adults, and families. I offer a nonjudgmental, supportive space where you can feel heard and respected. I help individuals navigating trauma, anxiety, depression, Bipolar Disorder, Schizophrenia, Sc...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits ·
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I'm a compassionate, client-centered therapist who works with individuals navigating anxiety, stress, and life transitions. I provide a supportive, nonjudgmental space where you can openly explore your thoughts, emotions, and experiences. My approach is collaborative and tailored to your unique need...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Cigna
Accepting new patients · Offers video visits ·
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I believe therapy is more than a place to talk-it's space to be seen, heard, understood, challenged, and supported as you make meaningful changes in your life. I work with individuals navigating anxiety, life transitions, relationship and family challenges, grief, self-esteem concerns, career stress...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, Cigna + 3 more
Accepting new patients · Offers video visits ·
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With over 30 years of experience working with military personnel, their families, and individuals facing personal challenges, I understand the complexities of stress, trauma, and relationships. My approach is tailored to your unique needs, fostering trust, self-awareness, and meaningful progress thr...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
5.00
·7 reviews
I can’t say enough positive things about a Michael. He has been so supportive and helpful through every step I have needed to take recently. by SKClick to read more
Accepts Aetna, BlueCross BlueShield, Cigna + 1 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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Do you ever feel like you’re stuck in a cycle of self-doubt, overthinking, emotional overwhelm, or patterns that no longer serve you? Do you struggle with anxiety or depression? Whether it’s pressure from within or external stressors, navigating life’s challenges can feel overwhelming when you don’t...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 56 more
Accepting new patients · Offers video visits ·
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I’m a licensed mental health counselor based in Florida. I earned my Master’s in Mental Health Counseling from Capella University and my Bachelor's degree from the University of Rhode Island. I have been practicing for over 10 years, working with adults by guiding them through the complexities of me...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 8 more
Accepting new patients · Offers video visits ·
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With seven years of experience as a therapist, I prioritize connecting with clients by actively listening to their stories and fostering a safe, non-judgmental, and validating environment through empathy and consistent communication. I share relevant aspects of my personal experience to help clients...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·9 reviewsAccepts Aetna, BlueCross BlueShield, Cigna + 49 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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Hello, my name is Ricardo Guzman, LCSW. I identify as openly gay and was born in Honduras, but have also lived in Hong Kong, China; St. Paul, MN; and New York City. What inspired me to become a therapist were my own struggles with Coming-out of the closet, experiencing anxiety and depression, having...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·1 reviewAccepts Aetna, BlueCross BlueShield, Cigna + 6 more
Accepting new patients · Offers video visits · Highly recommended ·
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I am a Licensed Clinical Social Worker (LCSW) dedicated to helping individuals feel heard, supported, and empowered in their journey toward healing and growth. I earned my Master of Social Work (MSW) from Simmons University in 2019 and have over 10 years of experience in the field.
Throughout my car...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
5.00
·1 reviewAccepts Aetna, Cigna + 4 more
Accepting new patients · Offers video visits · Highly recommended ·
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I am an LMHC-D and a Master CASAC (credentialed alcoholism and substance abuse counselor) in New York State. I have over 20 years of experience working in education, social services, government, and nonprofit management. I have practiced in schools, chemical dependency programs, and outpatient men...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
4.80
·5 reviewsAccepts Aetna, BlueCross BlueShield, Cigna + 56 more
Accepting new patients · Offers video visits ·
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Welcome,
I have been a Harvard trained psychotherapist for the past 25 years. I am a licensed clinician in 4 states (CA, NY, FL & MA) and enjoy helping clients improve their mental health and their lives. I find joy in seeing clients achieving their goals, and feeling that I made a difference in the...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·2 reviewsAccepts Aetna, BlueCross BlueShield, Cigna + 56 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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With a passion for helping others achieve their greatest potential, providing a safe and comfortable atmosphere to clients to lay the groundwork for open communication and personal accomplishments. Investing in clients and working with them to achieve their therapeutic goals is a priority. The ideal...Click to read more
Next available: tomorrow
Psychologist (Virtual)
4.86
·7 reviewsAccepts Aetna, BlueCross BlueShield, Cigna + 57 more
Accepting new patients · Offers video visits · Expertise in depression + 1 more ·
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I help clients who are struggling with feelings of anxiety and depression, as well as stress, with poor self-esteem and relationship difficulties. I have been in practice for 30 years, and support clients in gaining skills to help themselves to quickly feel better. I also help teens ang young adults...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
4.89
·9 reviewsAccepts Aetna, BlueCross BlueShield, Cigna + 52 more
Accepting new patients · Offers video visits ·
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I am a Licensed Mental Health Counselor (LMHC) in New York and Licensed Professional Counselor (LPC) in New Jersey. I hold an MEd in Counseling Psychology from Columbia University. With over 20 years of experience working with individuals and families in foster care and program settings, I have spen...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits ·
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I am a Licensed Clinical Social Worker (LCSW) with over 10 years of experience supporting children, teens, adults, and families. Throughout my career, I have worked closely with individuals navigating life transitions, relationship challenges, and emotional stressors. I also have experience working ...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 16 more
Accepting new patients · Offers video visits ·
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Hi! I'm a Licensed Clinical Social Worker (LCSW) based in New York. I received my Master's in Social Work from Springfield College and have been practicing for over 10 years. I help those who are struggling with anxiety, depression, the general challenges of work, school, caregiving, and managing th...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 55 more
Accepting new patients · Offers video visits ·
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Therapy is the most effective when you feel genuinely connected to the person walking along side you. I take pride in meeting clients where they are, no matter the chapter of life they’re in. I strive to offer both stability and flexibility, recognizing that the world can feel overwhelming at times,...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 4 more
Accepting new patients · Offers video visits ·
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As a therapist, I believe in walking alongside you through life's most difficult challenges. My greatest strength is utilizing our space to truly listen, ensuring you feel heard and understood. Building a genuine rapport is my ultimate goal without this foundation of comfort and trust, the real work...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits ·
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I am a licensed social worker with 20 years of experience supporting individuals through some of life’s most vulnerable and challenging experiences. I work with clients navigating anxiety, life transitions, fertility challenges, pregnancy, and postpartum adjustment. My approach is warm, compassionat...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, Cigna, UnitedHealthcare + 9 more
Accepting new patients · Offers video visits ·
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I'm a compassionate mental health counselor (LMHC) with a passion for empowering individuals to achieve their goals. With a holistic approach and experience in person-centered, EMDR, and eclectic therapies, I create a safe and supportive virtual space for growth and healing. I have many years of exp...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
3.67
·3 reviewsAccepts Aetna, BlueCross BlueShield, Cigna + 51 more
Accepting new patients · Offers video visits · Excellent wait time ·
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Hi there, I'm Colette.
I'm a Licensed Clinical Social Worker. I received my master's degree from Columbia University. I'm trained in Mindfulness, MBSR (Mindfulness-Based-Stress-Reduction), DBT, and CBT. I've been working in the mental health profession for over 20 years. I help young, middle, and ol...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 4 more
Accepting new patients · Offers video visits ·
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EMILIA has training in treating children, teens and adults including those with developmental disabilities throughout life phases. She has experience using trauma focused therapy and grief therapy for survivors and caregivers. She specializes in applying CBT and mindfulness skills to help with stres...Click to read more
Next available: tomorrow
Psychologist (Virtual)
5.00
·2 reviewsAccepts Aetna, BlueCross BlueShield, Cigna + 8 more
Accepting new patients · Offers video visits · Highly recommended ·
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I’m a Black male therapist in my 30s who is passionate about helping individuals and couples navigate anxiety, relationships, identity, and life transitions. I strive to create a supportive, non-judgmental space where clients feel seen, heard, and respected. My approach is collaborative and practica...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits ·
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I am a Licensed Clinical Social Worker who is passionate about supporting individuals navigating life transitions, relationship challenges, and emotional distress. I specialize in working with clients healing from trauma, including intimate partner violence, as well as those struggling with anxiety,...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 4 more
Accepting new patients · Offers video visits ·
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As an experienced therapist, I can help you with problems related to depression, anxiety, relationship issues, creative blocks and work stress. My approach helps you to break free from destructive cycles, heal deep emotional wounds and building healthier more fulfilling ways of living.
My work wit...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·6 reviewsAccepts Aetna, BlueCross BlueShield, Cigna + 54 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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Hello,
I am a Licensed Mental Health Counselor based in New York and licensed in New York, New Jersey, Massachusetts, and Connecticut. I hold a Master's degree in Mental Health Counseling from Pace University and have been practicing for 7 years. I am proud to have supported adults and adolescents...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·2 reviewsAccepts Aetna, BlueCross BlueShield, UnitedHealthcare + 52 more
Accepting new patients · Offers video visits · Highly recommended ·
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I'm Steven Mollura, the therapist who brings enlightenment by exploring the darkness. Together we face what you fear most, reclaim wholeness, and step fully into truth. Direct, no-nonsense mental health service that helps you break free from limiting beliefs and step into the life you deserve.
This ...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
5.00
·8 reviewsAccepts Aetna, UnitedHealthcare + 12 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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So great to meet you. My name is Kim, and I would love to work with you to solve and work through things that are keeping you up at night and things that are stopping you from reaching your full potential. Are you feeling sad, anxious, stressed, or "fed up"? Many people are feeling just like you. Co...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 8 more
Accepting new patients · Offers video visits ·
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Hi. I am a licensed mental health counselor who is very empathic, being non-judgment, genuine, using such therapeutic style and approach, to helping you make the growth deemed essential, that you can make positive changes in your life, that you can emerge a life full of happiness, laughter, beauty, ...Click to read more
Next available: tomorrow
Psychotherapist (Virtual)
5.00
·1 reviewAccepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits · Highly recommended ·
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I am a compassionate therapist with over 20 years of experience in various treatment venues. My approach is client-centered and solution-focused. You will find me friendly and easy to talk to. There is no judgment, only the desire to help you identify your issues and work on making the desired chang...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits ·
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Welcome to my profile! Whether you're struggling with anxious thoughts, distressing feelings, identity concerns, unhelpful behavioral patterns, or difficulty navigating relationships, you've come to the right place. My goal as your therapist is to foster understanding and insight, paving the way tow...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
5.00
·1 reviewAccepts Aetna, BlueCross BlueShield, Cigna + 45 more
Accepting new patients · Offers video visits · Highly recommended ·
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My name is Ester Cox, and I am a licensed clinical therapist with over 30 years of experience working in the mental health field. I grew up in Brooklyn and currently live on Staten Island. I am married and have two daughters in the mental health field. I offer remote and in person session to individ...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits ·
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As a licensed Clinical Social Worker, I provide compassionate and collaborative therapy for individuals struggling with depression, anxiety, grief and trauma. I believe in the power of a strong therapeutic alliance, working together with empathy, trust and mutual understanding to address life's chal...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Cigna
Accepting new patients · Offers video visits ·
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I have a decade of experience working with adults and adolescents of various backgrounds. I believe that everyone who comes to meet with me should be treated with an individualized approach tailored to the patient's needs. I have training in therapeutic techniques, such as cognitive behavioral thera...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 15 more
Accepting new patients · Offers video visits ·
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Hi, I'm Danielle! I am a dedicated mental health counselor with a warm, down-to-earth, and approachable style. I strive to create a safe, supportive, and nonjudgmental space where clients feel comfortable being themselves and openly exploring their experiences. My approach is collaborative, goal-ori...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, BlueCross BlueShield, Cigna + 6 more
Accepting new patients · Offers video visits ·
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The provider is a Licensed Professional Counselor and their license number is 37PC00757200.
As a Black female therapist, I provide racially affirming and culturally responsive care that helps BIPOC women feel seen, supported, and empowered.
With over 10 years of experience in community mental healt...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
Accepts Aetna, Cigna + 1 more
Accepting new patients · Offers video visits ·
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I've been a clinician for 15 years. I use an active, direct, engaged style with a variety of approaches that aims to help my clients identify and change negative thought patterns; explore how past experiences, and unconscious conflicts might be influencing their current thoughts, feelings, and behav...Click to read more
Next available: Tue, Oct 27
Psychotherapist (Virtual)
5.00
·1 reviewAccepts Aetna, BlueCross BlueShield, Cigna + 3 more
Accepting new patients · Offers video visits · Highly recommended ·
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I specialize in trauma and sex therapy, blending somatic and parts-based approaches with certified Ketamine Assisted Therapy. I use movement therapy, narrative therapy and parts work. I often work with clients who have seen a lot of therapists and other providers in the past, and have experienced a ...Click to read more
Next available: Tue, Oct 27
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How can I check if my therapist / counselor accepts my insurance?
Zocdoc makes it easy to find a therapist / counselor in New York, NY who accepts your insurance. Simply select your carrier and plan from the drop-down menu at the top of the page. If you’re unsure about the plan name, here's a handy guide to help navigate.
How do patients rate their experience with booking therapist / counselors in New York, NY on Zocdoc?
On Zocdoc, therapist / counselors in New York, NY have an average rating of 4.91 based on approximately 561 reviews. In New York, NY you can find 29 therapist / counselors with 4-stars or higher. Zocdoc collects reviews from real patients after each appointment, ensuring authentic feedback. Only patients who have booked and attended appointments may post reviews, providing trustworthy and reliable insights into patient experiences.
Can I book a video visit with a therapist / counselor?
Yes, you can book a video visit with a therapist / counselor. There are currently 119 locations that offer video visits in this city. When a provider offers video visits, you will see a small video camera icon next to their profile image. Select a date and time from their available appointment slots and go through the booking process.