What patients are saying
Overall rating
4.83
Average wait time
4.85
Bedside manner
4.99
“Amazing doctor - was able to get my tooth worked on without ever seeing me before. Drove two hours to see him and it was worth every mile.”
Chyanne N.February 11, 2026
“This office was incredibly kind and has a pretty interesting fill out form when booking. They also provide a 3D model of your teeth complimentarily if you're a new patient.
It is though very important to know that they have a 75 fee if you no-show or cancel/reschedule your appointment within 24 hours of your appointment. ”
Initials hiddenJune 24, 2025
About Dr. Charles Payet
We accept all insurances except Medicaid and HMO plans.
Dr. Payet was chosen by Kleer as one of 2018’s Most Influential Dentists in America. Of the thousands of dentists in the US, only 156 were selected for this honor, just 3 from North Carolina, and Dr. Payet is the only one from Charlotte. This recognition reflects Dr. Payet’s commitment to making dental care better for everyone.
Dr. Payet is a Fellow of the Academy of General Dentistry (FAGD). What does that mean for you and your family? Earning Fellowship requires dedication to continuing education beyond dental school. Only about 6 percent of general dentists in the U.S. and Canada achieve this distinction. When you see FAGD after a dentist’s name, you can trust they stay current with the latest techniques and best practices. To become an AGD Fellow, a dentist must complete over 500 credit hours of continuing education, including 350 in live courses, and pass a rigorous exam comparable to board certification.
Dr. Payet earned his Doctor of Dental Surgery degree from the University of North Carolina, Chapel Hill. Since 1998, he has provided world-class dentistry. The caring and experienced team at Smiles by Payet Dentistry offers compassionate, conservative, and affordable dental care that lasts. With over two decades of experience, Dr. Payet provides a full range of dental treatments in one convenient location. There’s no need to coordinate care with multiple specialists, as Dr. Payet is trained and experienced in cosmetic dentistry, comprehensive dental care, dental implants, and more. No other Charlotte dentist has as much experience with laser dentistry, digital 3D x-rays, 3D printing, and dental microscopes.
For a beautiful, natural-looking smile, Dr. Payet can help you achieve it with porcelain veneers, Invisalign, or cosmetic dentures. No-Shot/No-Drill Laser Dentistry makes fillings a breeze, or save your teeth from gum disease with LANAP Laser Gum Therapy.
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In-network insurances
99% of patients have successfully booked with these insurances
BlueCross BlueShield
Cigna
Metlife
Office locations
1 of 2
Education and background
Practice names
Education and training
- Dental School - University of North Carolina, Chapel Hill, Doctor of Dental Surgery
Professional memberships
- Academy of General Dentistry
- American Academy of Cosmetic Dentistry
- American Academy of Sleep Medicine
Awards and publications
- Fellow of the Academy of General Dentistry
- Diplomate-American Academy of Dental Sleep Medicine
- 2022 Top General and Cosmetic Dentist in Charlotte
Languages spoken
- English
- German
Provider's gender
Male
NPI number
1639388390
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.85
Bedside manner
4.99
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
173 reviews
Most relevant
Dr. Payet, Claire, and Grace were all great! I was also impressed with the great equipment and facilities they had.
More than 1 year agoInitials hidden
Great office with super nice staff and Dr. Payet was very kind!
March 25, 2026Talon B.Verified patient
Jennifer was great with my cleaning and made me feel comfortable after not having a cleaning in almost 10 years
July 24, 2023Initials hidden
Everyone in the office was very friendly and helpful. Dr.Payet was listened and made great recommendations.
May 3, 2023Initials hidden
I went in for a consultation, I was pleased with the professionalism and knowledge about my situation.
September 28, 2023Wayne B.Verified patient
Excellent visit. Dr. Payet is very knowledgeable, and everyone is very pleasant. Highly recommend this practice.
More than 1 year agoFN
I was a new patient at this office and I felt very welcomed. Dr. Payet and his staff were great.
January 8, 2024Jordan C.Verified patient
Very friendly. Cleaned my teeth and found the tooth that was causing me some discomfort.
December 12, 2023Louise H.Verified patient
Very happy with my appointment. The hygienist Michelle did a great job and Dr. Payet was great.
February 23, 2022Carenda B.Verified patient
Wonderful and patient. Everybody that I talked to was super kind. Would definitely recommend
February 13, 2023Kaylyn B.Verified patient
Amazing office. So gentle and kind. I was seen right away and they accommodated my issues.
More than 1 year agoInitials hidden
Jodi and Dr. Payet were very welcoming and informative of all my questions!
June 11, 2024Jordan S.Verified patient
First time I've ever been comfortable at a dentist office. I highly recommend this Dr.
June 27, 2023Amber J.Verified patient
Loved it. Dr. Payet was super thorough, kind and friendly. I am glad he’s my provider.
January 12, 2023Janae B.Verified patient
Dr. Payet and his team are wonderful! The office is clean, professional, and modern.
February 16, 2023Initials hidden
Lovely experience. Staff was friendly and professional. A very positive experience.
January 2, 2023Ann P.Verified patient
The staff was extremely helpful, I hardly waited and was in/out in timely fashion.
June 15, 2023Initials hidden
Great experience and fastest and efficient teeth cleaning I've ever had!
February 13, 2024Garrison R.Verified patient
Easy and seamless dentist appointment, really friendly staff, and nice office
May 5, 2022Emily F.Verified patient
First time visiting and it was great! Jennifer was awesome! 10/10!
June 26, 2023Donavan B.Verified patient
Amazing experience, friendly staff.
Highly reccomend.
April 2, 2024Ananya S.Verified patient
Very thorough and professional. Would highly recommend!
December 8, 2022Michael N.Verified patient
Everyone was super nice there and my tooth pain is gone.
January 10, 2022Maurice P.Verified patient
Amazing doctor - was able to get my tooth worked on without ever seeing me before. Drove two hours to see him and it was worth every mile.
February 11, 2026Chyanne N.Verified patient
Staff was pleasant
July 9, 2025Gregory E.Verified patient
This office was incredibly kind and has a pretty interesting fill out form when booking. They also provide a 3D model of your teeth complimentarily if you're a new patient.
It is though very important to know that they have a 75 fee if you no-show or cancel/reschedule your appointment within 24 hours of your appointment.
June 24, 2025Initials hidden
Outstanding
June 19, 2025Leon F.Verified patient
Overall, the appointment went well. The wait time was longer than expected to go back, as well as when the doctor came to the exam. The facility itself was nice though, well taken care of.
February 21, 2025Sheelove P.Verified patient
Dr Payet and the entire staff were wonderful! Everyone was incredibly friendly and patient. Unfortunately, my insurance billed as an out-of-network provider, despite the website saying they accept my insurance as in network. I am conflicted because I would like to return, but don't want to be billed for out-of-network costs.
November 23, 2024Initials hidden
Great professionalism and amazing services.
More than 1 year agoStephen H.Verified patient
I had an amazing experience here! Everyone was so sweet and kind. I plan to continue my treatment plan with them. Every step of the way Dr. Payet informed me and also explained to me what he will be doing. I liked that made me feel included and reassuring me everything will be okay!
September 23, 2024Ashley Y.Verified patient
Professional work
September 17, 2024Vladimir A.Verified patient
By far the best experience I've had at a dental office. The Dr. was so kind, transparent, and communicative. The dental hygienist, I believe her name is Jennifer, was absolutely amazing! 10/10!!!!
April 8, 2024Natalie G.Verified patient
Great!!! Love it
February 29, 2024Chad T.Verified patient
They made me feel welcomed and comfortable.
February 20, 2024Gregory Z.Verified patient
Dr. Payet was awesome! His front desk and DA was great also. The DA was so kind, put me at ease and was very knowledgeable in answering any questions I had. 10/10 experience!
January 11, 2024Brittany I.Verified patient
Smoothest dental visit of my life.
January 10, 2024Andrew H.Verified patient
Everyone at the office was great! I had lost my physical dental insurance card prior to the appointment, but I did have a letter from my insurance company and they handled everything without any problems.
I have very sensitive teeth, so dental visits are not always pleasant for me, but I had no problems this time around and I was really impressed with the thoroughness of the whole team.
December 1, 2023Scott C.Verified patient
Exceptional visit. I’m new in town and am setting up all new healthcare providers Everyone was friendly, professional and understanding. My case is complicated and I feel I chose a doctor who will be able to help me. Jennifer, the hygienist, was the best I’ve ever had.
October 25, 2023Nancy S.Verified patient
Dr. Payet and his team were really amazing! They asked me more questions than my previous dentist and were great listeners. They really care about their patients and the office was very welcoming. I had a great experience.
October 3, 2023Sydney Z.Verified patient
Dr Payet is very professional. He is friendly. I couldn’t afford to pay to have my work sent out to the lab. I had no charge for the consultation.
July 25, 2023Annette O.Verified patient
First visit went well. Every aspect of this office was friendly, thorough and professional from the front desk staff, to the Dental assistants and of course Dr. Payet. I highly recommend them to anyone seeking a primary dentist.
April 19, 2023Leroy J.Verified patient
The provider was friendly and listened to what was wrong and broke everything down that i will need to have done. Yes i will be back for my next appointment. I felt very comfortable and relaxed.
March 22, 2023Lakyshia V.Verified patient
My go to dentist in Charlotte. I usually have a hard time finding a really good dental practice I like. They are gentle, but thorough. Plus everyone is always very accommodating and friendly!
March 15, 2023Initials hidden
Very kind and helpful
March 1, 2023Robert S.Verified patient
Really awesome practice. Im new to the Charlotte area and they are great.
Im having some work done on things I needed to get done for a few years and they are great.
Actually not excited to go to dentist. Dr. Payet and his staff are really great.
Highly recommend.
January 18, 2023Steven U.Verified patient
Amazing people!!! 10/10 recommend
December 12, 2022Nashira B.Verified patient
My experience was amazing and a piece of cake, they did an amazing job with taking care of me and I highly recommend this location and Dr.
July 5, 2022Yakeema D.Verified patient
Not only does Dr. Payet invest in the best technology in the world, but he actually cares about you as a person and patient, highly recommend!
More than 1 year agoCB
I cant say enough about how polite, kind, and compassionate everyone at Dr. Payet's office was, not to mention how awesome Dr. Payet was as a dentist! He was so understanding of my dental anxiety issues and took extra care and time to ease my concerns. I knew that I was getting the best care possible! I've got a long process to go thru and I feel blessed to have found Dr. Payet's office and staff!
More than 1 year agoCT
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How soon can I make an appointment with Dr. Charles Payet?
Generally, Dr. Charles Payet has appointments available on Zocdoc within 1 week. You can see Dr. Payet's earliest availability on Zocdoc and make an appointment online.
Is Dr. Charles Payet accepting new patients?
Dr. Charles Payet generally accepts new patients on Zocdoc. You can see Dr. Payet's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Charles Payet accept my insurance?
Choose your insurance plan to verify if Dr. Payet is in-network.
Can I make an appointment with Dr. Charles Payet online?
Yes, you can make an appointment online with Dr. Payet using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Charles Payet work with?
Dr. Charles Payet works with Smiles By Payet.
Where is Dr. Charles Payet's office located?
Dr. Charles Payet has 2 office locations in Charlotte, view full addresses on Dr. Payet's profile.
What are common reasons for patients to see Dr. Charles Payet?
Dr. Charles Payet frequently sees patients for Bridge, Dental Cleaning, Dental Consultation, New Patient Dental Exam (Adult), and Root Canal. You can see other visit reasons for Dr. Charles Payet on their profile.
What languages does Dr. Charles Payet speak?
Dr. Charles Payet speaks English and German.
How do patients rate Dr. Charles Payet in reviews?
173 patients have reviewed Dr. Charles Payet. The overall rating for this doctor is 4.83/5. They have a 4.99/5 rating for bedside manner and a 4.85/5 rating for wait time. You can read individual reviews and ratings on their profile.