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*Smile Cafe has 48-hour cancellation policy Smile Café has a Unique approach to treatment: They believe not only in comprehensive dentistry but a modern conservative approach to prevention. Unlike most offices, additional diagnostic records such as photos and scans are taken at no cost in addition to x-rays to diagnose and prevent 50+ different future medical and dental conditions! Based on modern research & philosophy, better form leads to better function: Teeth that fit together correctly from all spatial views; function better, last longer and prevent 50+ dental and medical conditions such as TMJ, headaches, gingivitis, periodontitis, cracks, wear and tear, earache, breathing issues, root canals, cavities, and many other dental problems! These doctors have appeared in the media such as CNBC, etc. Dr. Daniel Noor has won 1st place in the world treating some of the most complex orthodontics cases even eliminating the need for surgery! Smile Café strives to educate the patients unlike any other office! However, they do ask you to take your time and do your research before committing to any treatment so there is absolutely no pressure especially since the team is already so busy. This office is NOT affiliated with any outside organization such as Invisalign and in fact prefers braces due to its lower overhead and less requirement for patient compliance. Some of the reviews here speak for themselves but here is the summary of what experts and patients say about Smile Café Dental Spa: 1- “Oh my gosh this place is awesome!” 2- “Smile Café is so high tech, I felt I was in Star Trek! I own a technology company so I really appreciated technology they had such as Lasers, 3D CAD/CAM, Digital PAN but best of all getting me numb without any needles! I keep telling everyone!
Verified Patient Reviews
Its usually so difficult to find a good dentist that you can be comfortable with but this experience was great. The dental assistants were very helpful & Dr. Noor himself was also patient & talked me through my x-rays. There was good music & the atmosphere was very comfortable. I definitely recommend this practice!
I had a great experience at the office. From the hygienist, the receptionist, to Dr. Daniel Noor, everyone treated me kindly and was very informative with every step of my treatment. I'd recommend this dental office to a friend.
The staff was very friendly and informative. I had a very thorough exam which put me on the path to improve my oral hygiene.
Very thorough practice. I went for a cleaning and was given a painless but effective cleaning. Would definitely go again. They do recommend a number of other treatments which feels like up-sell. But the staff are all very personable and pleasant and the offices are nice.
It was great
Very professional, friendly and informative! Excellent service!
Nice place - thank you!
Absolutely nice staff. Very polite and professional
My experience with Dr.Noor was quite brief. However the experience was very pleasurable and informative. The hygienist was very kind and gave me great tips for oral care. I would definitely recommend Dr.Noor too a family or friend.
Friendly staff, doctor was great.
The appointment ran longer than I was originally told, but they did give me the option of coming back at a later date to finish the procedure and I opted to stay until it was complete. An overall good experience.
Excellent dentist and great staff!!
Attempted to charge me for procedures not covered by my insurance, and gave me false information on what my insurance covered. The practice is more focused on making money than providing necessary care.
Great service from everone. However, they took a while to see you and answer questions.
I LOVE it here! I feel welcomed, well informed and the staff is very comforting. I am very satisfied with my cleaning, it is the best service I’ve gotten from any dentist I have seen.
Awesome. As usual.
All of the staff was kind, courteous and very professional. I can truly say I love going to the dentist.
Doctor Noor himself is great beyond measure. Some of the other staff at his office can surly improve their patient interaction skills, especially the gentleman in charge of processing payments and insurance information. He purposely gave me wrong information about my insurance, what was covered and how much I would need to pay out of pocket, in order to change me for services I would not receive for nearly two weeks.
There’s a difference between a dentist trying to help me and trying to SCREW ME. They gave me the run around bouncing me around from one space to another only to find out that they wanted me to dish out THOUSANDS for a simple filling which I found another dentist that said my insurance covered it. Dr. Noor is awesome and I admire his work, but the rest of the staff are thieves!!!!
Truthfully they were nice and extremely friendly, but I felt like I was being pushed to do a procedure that my insurance did not cover and I had to pay out of pocket. Dr. Noor was friendly and went through my dental x-ray and pictures thoroughly, but as mentioned before I felt as I was being pushed to do a procedure that required out of pocket payment. He did not go over the procedure that my insurance covered but rather went straight to the expensive option. Not only that they do not do teeth extractions, they refer you to a separate specialist. I basically felt like I wasted 3 hours at the office and got nothing done, left with the same pain that I went in with.
Nice office, but very pretentious
Beautiful dental clinic, Doctor Noor and his staff are pleasant, polite and make the patient feel great. I recommend it.
I always have a wonderful experience here! I’ve had cleanings here but I recently did teeth whitening. They answered all of my questions and I didn’t feel rushed at all. Friendly and kind staff, great care!
I highly recommend Dr. Daniel Noor and his staff for Invisalign treatment and the Smile Café for dental cleanings and visits. Dr. Noor has always been very professional, courteous and continues to make my smile beautiful. I have had a very good experience with Dr. Noor and his staff for several years.
The doctor himself was fantastic ! As far as the receptionist, she was not well trained, did not know what she was talking about, was not welcoming, continued to put in the wrong information after being told multiple times that she was looking at the wrong information. This office also claims online to accept your insurance but once you arrive you will be seen by the doctor only to be told st the end your insurance doesn't cover the procedure when it does! This was a total waste of time, I left in pain and was told by the receptionist to maybe take tylenol for my tooth since my insurance did not cover due to false advertisement. Mind you I needed a tooth extraction...tylenol... wow
Best dentist I have ever been to
I booked an evening appointment, and expected to have an average wait time. I was waited upon by Carlos and Dr. Noor. Both were very informative with what needed to be done with my teeth. I was able to have my questions answered easily. Both are entertaining with conversation. They both made the appointment go by much smoother. Reception was very helpful and is glad to have such understanding patients.
Very accommodating, professional staff and the office is nice and clean.
FANSTASTIC, informed, personable and professional staff. You will be in great hands here.
I had a great experience at Smile Cafe. The staff are very friendly and helpful. In all the appointments I've had I've always been seen right away. I would recommend this place to my family and friends and anyone looking for a dentist office.
I didn't get what I asked for and I was disappointed but they are good at marketing.
Everything was great until I was told I'd need braces to correct my openbite. From then on I received a sales pitch from 3 people. The person that took pictures of my teeth, a random second guy who reviewed the photos with me, and than a third insurance guy. I'm a twenty something with limited credit history who cannot afford invisalign out of pocket. The sales pitch from everyone was annoying and repetitive. Other than that the Dr who did my dental cleaning and x-rays was courteous and professional.
Dr. Noor is a dream come true! So attentive and kind. The assitant was also another bonus. I was treated well and felt comfortable the entire time. Really appreciated all the explanation throughout my procedure and exam. Loved, loved, loved it ??
Super friendly people at this office.
Every person in this office is very friendly. Highly recommend!
The absolute best experience with a dentist I have ever had. The staff was extremely professional and personable and the made me feel very comfortable
He was very helpful in explaining treatment options and reasons for each. He has a friendly and compassionate demeanor and very reassuring!
Dr. Noor was wonderful. Highly recommend. The office has a young hip vibe to it.
very good the whole staff was helpful and had email contact before visit to fill out forms
Awesome doctor! Very friendly and informative!
I have no idea if this doctor is good or bad as I never heard back from him after the initial visit. I came in. They took like a million x-rays of my teeth and said they will be back with a treatment plan. It never happened. They never sent it, no one never called me back, nothing. It’s like I never went there. When you get there, they look like they care but they really don’t. Very disappointing experience.
very knowledgeable and friendly. Gave me great options and knows what's best for the patient.
Everytime that I come to this office I feel welcomed. The staff is super friendly and professional. I would highly reccomend this office, you will have a great dental experience!
Very professional and fast!
The staff and the doctor was amazing. I was walked through the procedure before it occurred and we discussed the best course of action. I would highly recommend any in need of a dentist to go to here!
Dental cleaning was amazing! Didnt hurt or bother me at all!
Great place . First time there and I felt great with the work the dentist done. Was really happy with the professional stuff there
Very efficient and through, plus friendly staff
My experience was incredible! The entire staff was extremely polite and catered to me in every way concieveable. They're attention to detail and professionalism is top notch me I'm so glad I found Dr. Noor.
I really like Melanie (hygenist)
Efficient professional Great doctor Lovely manner Very clear explanation
Great office, Great team, Very professional and extremely friendly. HIGHLY HIGHLY Recommend.
I think those with bad reviews were probably having a bad day! This office is the best by far! The staff were so nice I felt weird because in New York its very rare. The doctor was very detailed and caring and really seems genuine. Amazing experience honestly!
One of the best dentist I ever been too. I love this place and the Staff is AMAZING!!
Straightforward dental visit. Wish their scheduling team was more prompt but the doctor's bedside manner was great.
Dr Noor is the best. Very engaging and listens well. Totally worth the wait.
Had to go in a total of 4 times. Once for Xrays, once for cleaning, and then twice for 2 cavities. Good experiences each time, but maybe bundle that all into one or at most 2 visits.
Dr. Noor is able to achieve the results other cosmetic dentists consider impossible.
The place was great, it was clean, the staff were wonderful, and the doctor was knowledgable. The wait was EXTREMEMLY long, I mean it was about an hr and a half before I saw the actual dentist, but with all the other factors considered, it was worth it for the in depth sit down we had when I finally did get to speak with him. And I mean, this is my teeth we're talking about, they're worth the time. Also, it's worth noting the equipment was up to date and the place had a GREAT soundtrack that included everything from Marvin Gaye to Boy George. Coming back this week for my teeth cleaning, and will def be a repeat customer!
Probably an excellent doctor if you want a cosmetic procedure done, but if you're interested in getting a traditional procedure like the sort covered by most insurers this is not the office for you. Everything is an up-sell here.
All of the people over there were really nice and helped me a lot. They were professional and took care of me well.
Very kind and understanding.
Nice guy, personable with corny yet funny "dad" jokes..
Somehow through charm and magic I was talked into signing multiple forms in order to start a new credit line with some credit company they work with, I wound up taking out a large amount of credit to pay for work my insurance did not cover, and which I could not nearly afford. their guy even encouraged me to lie on my credit application so as to make this possible. I woke up feeling like I had been hypnotized and promptly canceled. but he's probably an excellent dentist.
I loved the atmosphere and how the denstist and his team acted in very good manners. I would definitiy recommend this place. Simply awesome.
I'm very apprehensive when it comes to the dentist and Dr. Noor and staff went above and beyond to make sure I was comfortable and well taken care of. They accepted my insurance and there was no hassle at all. I highly recommend this practice and look forward to my next visit! Thank you Dr. Noor!
Friendly and informative staff. It was a pleasure!
All staff was amazing and helpful!
This is the best dentist office! Friendly, clean, insanely nice and very professional. It was an A+ experience!
Dr Daniel Noor and his staff are excellent professionals with amazing people skills. I am very happy to have found Dr. Noor.
They are very thorough with details. Very nice and Doctor Noor was very friendly and funny. I recommend him to people everywhere.
Very knowledgeable and takes the time to listen to your concerns and address any questions you may have. The staff is respectful, courteous and know their job duties well.
They ONLY EXCEPTED my insurance for cleanings. when it came time to fill in my cavities they told me I would have to pay out of pocket. Going here was a complete waste of time. I reschedule another dental appointment at a later date at a different place.
Doesn't accept insurance as indicated. I would have not gone there if I knew this in advance.
This was basically a joke of an appointment. Everything about it felt like a used car salesman pitch. Fast talking dentist who explained nothing and confused me and tried to sell me every upgrade. The blasting BLASTING back street boys music playing. The sketchy finance office. Awful
Dentist Daniel Noor and his staff was very professional ! I can say that I did not feel like I was in a dentist office, but rather it felt like I was in a spa...the office is beautiful and has a calming atmosphere. I would recommend this office because they were very professional and give you the right advice and care for your teeth AMAZING !
Extremely friendly and professional staff and Dr. Will definitely go again!!
Very informative. Dr. Noor embodies a doctor who wants to help patients find the cause of the problem rather than just fix the symptoms.
Overall great experience and sincere. Greatly Recommended!
This place is great. Very professional staff. Dr Daniel Noor himself is great and very informative. He answered all my questions and gives great advice. Unfortunately I was referred else where to have my actual surgery, I would have loved to have all my work done there but after the surgery I will definitely be returning to have my cleanings and whatever else I need to be done. 5 stars all the way for this place.
They were great , love they way everything was broken down step by step to about each thing that was happening
Highly professional office and very welcoming. The use of cutting edge machines and techniques lets you view your individual issues and the consultation is very informative and your concerns can be easily relayed and addressed.
Great appointment. This was my first time a dentist had ever sat me down in a separate "consultation room" to review my x-rays and photos (yes, digital photos of my teeth and gums) and discussed the results in great detail.
Is always a pressure to go to smile cafe, from the receptionist to the assistants and the doctors they all treat you in such a pleasant way it takes the fear of going to the dentist away
The office fit me in for a last minute dental emergency. I checked in online and they were ready to see me as soon as I arrived. Dr Noor and his staff were friendly and knowledgeable and treated me extremely well. I am switching to his office for all of my dental care. I would highly recommend.
Dr Noor and his entire staff is amazing. Friendly, accommodating, and caring. The offices are super clean and design conscious with all the dental machines hidden so as not to intimidate patients but rather put them right at ease in a soothing environment. Both Dr Noor and Dr Letterman are wonderful - knowledgeable, compassionate, with stellar bedside manners. Even down to their receptionist Tanya, dental assistants Luis and Elvin - warm, welcoming, and smiles. I'm am thrilled to have Smile Cafe for my dental care and will certainly continue my dental care with them (so long as they continue to accept my insurance) I highly recommend them for all around dentistry and for treating their patients with kindness and respect.
After a few minutes of waiting, I was brought into the office by a friendly staff member who was kind and patient as he explained every step of the process. Dr. Noor was also incredible nice, guiding me along and answering all of the questions that I did and didn't ask. This was my first "adult" dental visit and he was very supportive. The whole office has very good vibes. There's nice music playing, and a few other dentists walked in and out during my visit and were all very friendly. After my visit with Dr. Noor, I sat down with someone to schedule out my next appointment. She was very helpful, and did her best to make things even though there were some complications with my insurance (not at all their fault). They also sent me a follow up email the next day.
I've only heard great things from friends and people I work with. I was pleased that my experience was also very professional and pleasant. I'm definitely calling the dental office home! Highly recommend.
Excellent, kind, and efficient! Really cares about his patients.
Everybody was incredibly polite and friendly, from the assistant who took my x-rays to the dentist who did my examination, as well as the front desk staff. It turns out that the oral surgeon at this practice doesn't accept my insurance to have a wisdom tooth removed, which is too bad, but the dentist who examined me took me to the front desk and gave me a list of providers who would accept it, and made a personal recommendation, which I greatly appreciated. I was able to complete my medical history and submit my insurance card online, so I did not have a wait before my appointment, which was very impressive to me.
Excellent doctor. For my first appointment, I had a really great experience. I got admitted right away. The assistant was really nice. His staffs were amazing, the process of X-ray and teeth cleaning was very smooth, quick and very professional. Dr. Daniel Noor took one look at my situation and he already had everything planned out for me. The office environment is gorgeous, clean, bright and very friendly. Will be returning for sure and HIGHLY RECOMMENDED!
So nice and so informative. His male dental hygienist/x-ray tech whose name I forget (sorry) was also very professional and knowledgeable. I wasn't expecting to be treated the same day like most initial consultations, but I was treated same day. Facilities were very clean, staff is super friendly and Dr. Noor was so interested and concerned with my dental issue and very attentive. I felt comfortable and confident in my care upon leaving the office. So glad that I chose him as my dentist.
Summary: Waited for 1 hr in the waiting room in PAIN. 4 patients seen before me who walked in after me. Never greeted upon entering(nor at the sign in desk) 2 persons were greeter. Appointment was a dental emergency. 1 hr later when called in the Dr. who saw me went over my x ray film. He went on to explained all the procedures about what he can do for teeth cosmetically for a large sum of money(I have dental insurance). Apparently, my Union was not upscale enough to be seen within an hour of my arrival. I felt like I was being upsold for a purchase. Closing: Never offered any resolution for my pain. Dr. was not sympathetic to the nature of my visit instead referred me out to another dentist that offered free services(again I have dental insurance). I left in excruciating pain. I would have opted for so much as a Tylenol or even a tooth extraction. None were offered. Will not recommend!!
He is a gift to dentistry on earth.
It was great!
It was a good visit , he was very thorough and gave me hope that he could fix the pain I was in. I left the office feeling great. I was suppose to receive a call from the office manger about my insurance and what I would have to pay out of pocket on the following Saturday because my job is very busy and I wouldn't be able to answer during the day, he end up calling on Thursday. I called on Saturday and asked for him to call me back when the rude secretary told me what I was suppose to be getting( which I never discussed with the doctor) and she gave me a ridiculous price. I let her know that's not what I discussed with the doctor and I was wasn't looking for cosmetic surgery but I was looking to be out of pain. I told her I would look for another doctor because obviously couldn't help me. Two weeks later the office manger finally calls me to discuss treatment and I let him know I wasn't looking to be seen by this doctor anymore.
Great appointment, Was seen in less than 10 minutes of being there, everything was explained thoroughly by the hygienist and the Dr. He asks many questions and answers them all. Great experience so far, and i'm not a fan of Dentists, but looking forward to returning!
Very Polite. Explained everything that he was about to do. will recommend him with no problem.
Professional. Timely. Friendly. Helpful. Excellent experience.
My dentist and dental assistant were so funny and it made me feel comfortable :)
Having read a lot of reviews, I was on high alert because while a lot of people seemed very pleased with their visit, a lot of people shared concerns about this place being kind of scammy. It was still the highest rated dentist office covered my insurance, though, so I figured I'd just go and stay aware. Everyone was really friendly (although the hygienist was pretty stern, but, I kind of deserved it) and the office was clean and comfortable. The cleaning was amazing and I left feeling like a whole new person. The appointment was very efficient and I felt very informed. Overall, despite dentist visits making me very anxious, I had a perfectly easygoing and satisfying appointment. As for the scamminess, I will say that I have never felt more aware that healthcare is a business. As others have mentioned, it's very clear they're heavily supported by Invisalign and I wouldn't be surprised if they're required to fill out evaluations checking off whether or not each patient was recommended for orthodontics and why, and that there's trouble if there are too many no's per month. It was totally unnecessary for me but I was still asked to sit through some videos and sales pitches reminiscent of a timeshare presentation. I was also recommended another procedure with a good amount of scare tactics, and the optimistic side thinks they were genuinely concerned about my health while the cynical side thinks they were just trying to squeeze more money out of me. So, I get where people were coming from, but they were upfront about finances and options and it's not like they force you. I'm still unsure whether I'll continue seeing them or seek out the procedure. Note: They do offer a discount on future services with them if you write a review that seems to get automatically posted to review sites. They obviously don't specify that it needs to be positive, but it's good to keep in mind when sifting through their reviews.
It's was great just to much going on send you too many people for something 1 person can finish for u
He took his time explaining the pictures and xrays and what my best options would be. Great bedside manner!
Dr. Noor and the rest of the staff are very friendly but it seemed as though they cared a lot more about money instead of patient care. For cavities they wanted me to pay out of pocket even though my insurance covers it.
Doctor and his assistant are fantastic!
If you're like me where you've been afraid to go to the dentist because it can be uncomfortable or painful, Dr. Noor will change that perspective. The service was rather fast - I only waiting five minutes. The staff was friendly and helpful. Dr. Noor is knowledgeable and explained how important your teeth are. He made me feel so comfortable and was empathetic to my situation. I highly recommend him :)
Literally the best experience at any doctor's office in my entire life. An extremely professional and gregarious staff, led by Dr. Noor who is so eager to share information and provide the best possible service in all ways. This should be the standard for all medical practices!
I felt very comfortable my experience was great!
I absolutely like this dental office I can highly recommend it,very friendly everyone in the office makes you feel comfortable and at home, very well mannered staff I look forward to my next visit!??
Amazing customer service and professionalism. Everyone in this office make such an effort to make me feel comfortable and relaxed. I love my teeth and smile!
Let me be clear, this review isn't for Dr. Noor, it's for his horrible hygienist, Ingrid who did the cleaning. Dr. Noor came to consult with me after the cleaning and he truly is an amazing and caring guy, A+. Now for his hygienist, Ingrid, she truly is horrible. I went in there and told her how I haven't seen the dentist in a long time due to insurance issues and I have some pain in my front teeth.I told her I'm on ADD meds and from that moment, she decided to be my psychiatrist and not an oral hygienist. Basically, telling me how I need to seek therapy and get off the medication. She also accused my PCP of writing me prescriptions because he's in it to make the big bucks (Not true). She told me to come back in 6 months and let her know if I took her advice and changed to therapy. As an ORAL HYGIENIST she had absolutely no right to consult me on my psychological health. Hopefully, the next time I do see her I'm going to file a complaint.
They are very misleading. Not to mention dishonest, and lacking sincerity & integrity!
It was a very welcoming environment and everyone is very nice and patient with you, the doctor didn't make it feel like you're just another patient, rushing through your visit. He made sure I had my questions answered before leaving his office.
The office was really nice and the staff so friendly. They really too care of my son!
Wait time was not very long, but the doctor was in a rush and kept insisting that I needed braces to fix the placement of my jaw/teeth (I have had braces already and my teeth are pretty straight). After quickly looking at my teeth, he sat me in a room and asked me to watch a video about invisalign. He didn't even bother cleaning my teeth or assess my cavity filled wisdom tooth, which is why I was there.
I received a 10/10 service from Dr. Noor and his very vibrant, welcoming and efficient team! Highly recommended.
Such a friendly, welcoming staff! I've never felt so comfortable at the dentist. Everyone took the time to greet me and explain everything that was happening - I felt totally taken care of.
It was great treatment, he made me feel special and promptly provided a referral.
I had a great experience and I totally recommend it
I was very impressed by my first visit to Dr Noor's office. The people I met there were very friendly and professional and gave me a more relaxed experience than I usually get at a dentist's office! Also, Dr Noor was excellent and explained everything to me in a manner that I understood! I highly recommend them for your dental needs.
Taking very good care of. Everything is very high end professional. The treatment the information People are very nice and kind
Dr.Noor is always amazing. Always listens and makes time for you.
I like my visits at this clinic. Everyone is so sweet and kind and professional. I feel safe very well treated everytime I visit the clinic.
The office personnel was very professional and friendly. I hope to have work done with the team very soon.
THEY LIE ABOUT THE INSURANCE THEY ACCEPT JUST TO GET YOU THROUGH THE DOOR. DO NOT COME HERE.
I found Smile Café based on my friend’s recommendations, great online reviews and ease of making appointment via Zocdoc. I was in a lot of pain last weekend and luckily found one last appointment available for this past Monday with Smile Café. They sent me a welcome email with more information. From the moment I walked in, I was treated with so much empathy by all team members. I was taken in right away. Dr. Noor came in to greet me and he was so nice, I felt so much better already. They took an x-ray, showed it to me and explained all the options then advised they will need about an hour with me. It was almost 6 pm which is their closing time but both assistant and doctor agreed to stay to get me out of pain and not have me return back. The procedure was so easy and I did not feel any discomfort especially because they let me watch my favorite show while they were working on me. I am so thankful to this doctor and all staff members. What a great visit in every way. They should offer training classes for other doctors as I never felt I was at the dentist. The place is absolutely beautiful and nothing like your typical dental office. I already referred 3 of my friends and 1 of them went in for a quick consult and loved the experience as well. Thank you Zocdoc and Smile Café for helping me out.
So far so good
I signed up for an appointment on zocdoc and noted that I was a new patient and wrote in that I needed a filling. When I arrived the dental hygienist oddly said that he needed to take my picture smiling and not smiling for the dentist. I obliged but was uncomfortable. Then the dentist came in and checked my teeth, ended up chipping my tooth and then claimed that she didn't have time to fix it. Additionally she said that they don't do fillings for new patients, despite the fact that that was what I noted in my appointment. Then she said if she did the filling I'd have to pay for it upfront and quoted me an extremely ridiculous price.
This is great service! I'm so glad and happy I booked to see Dr. Noor. Credits to his amazing team, from the front desk to the staff inside helping me out to address my concern. They are very professional, discuss options briefly yet precisely and the management shows they truly care. Looking forward to Dr. Noor bringing back the best smile I can muster :).The fastest clinic I know when it comes to patient service.
Best dental experience in my life and I've had a lot! Thorough, professional and fun environment. Melanie the hygienist is the best at her job and the doctor so great! 6 Stars!
Excellent crew, incredibly warm and friendly. Squeezed me in on a same day booking and got me on my way to feeling better. Thanks, much love!
Overall the visit was excellent , the assistants there were so nice
I'm finally done with invisalign and braces and they are all very professional, friendly and really care about the patient. I'm very happy with my results and I will be returning for ongoing dental care.
He was knowledgeable and recommended options for my dental health.
This is the best dental experience to date! Highly professional staff. From the moment I walked in, the receptionist was friendly, patient and swift.The dental assistant, Lois, was incredibly knowledgeable and friendly. The equipment was high tech and the dental exam very thorough. Dr Noor is simply the very best! I can't praise this office enough.
Very friendly, patient and willing to listen to you
Great service, great people, great location. The only negative is that the facility itself is lacking.
One of the most pleasant experiences I've ever had going to see any dentist/doctor/medical professional of any kind. The hygienist and Dr. Noor both made me feel extremely welcome. It felt more like I was paying a visit to old friends (despite it being my first visit). Also, the checkup was very thorough - and their dental technology and computer software is extremely sophisticated. Got a great sense of my dental health, and they made sure I understood everything.
The service was good, but they wanted me to sign up for Care Credit financial. They told me my insurance wouldn't cover the treatments I needed. I called my insurance company and I was told they would cover it. It seems like Smile Cafe wanted to take financial advance on me. I find that this honest and for this reason I wouldn't recommend them.
Nice dentist for once. Does want you to buy extra things, cosmetic focused but fixed my problem quickly.
I wasn't very happy with my visit. The doctor was great and it was a very nice location. However, I made it clear, when I made my appointment online, that I had an impacted wisdom tooth that would need to be extracted. I went through the entire process (X-ray, dental check, etc.) and was then told that they didn't accept my insurance for wisdom tooth extractions. It would have been nice to get a call once I booked it online to inform me of this.
very friendly, professional, knowledgable. I felt at ease during my entire visit and he did a great job with my dental work. I'll definitely be coming back
Very great experience and was able to explain and talk to me about exactly what I had. Such a nice dentist and staff!
Highly recommend for braces. Can't wait til my end result!
I'm 100% satisfied with the service and professionalism from the stuff I will recommended to everybody I fellt like so comfortable that it did seem like was my first time there Great team great work
They are nice and pleasant until the find out what your insurance covers. Had to follow up on my claim for about 5 times, to no avail. They eventually told me my insurance did not cover the work I needed, and never follow up for another option or treatment; however charged me for X rays, and consultation. X rays I had with me, and consultation was supposed to be free. Also, promise some kind of discount card if they not answer the telephone or put you on hold for a while, which I was never given. I will never, never go this office or recommend anyone there.
I was disappointed because I came in with a pain that was not really adressed. The team was more interested in selling me invisible braces than really adressing the pain.
Excellence at its best.
I got a Groupon and I had done a cleaning. All the staff are excellent highly recommend...
Watch out! Dr. Noor may actually make you enjoy your dentists visits. In all sincerity, his staff, bedside manner and office are all excellent. The office is friendly, professional, and personally invested in your treatment. I recommend Dr. Noor's office to all my friends and colleagues.
This place is super Professional. Every Professional that I met got straight to the point. I decided to stick with them and I have been cured of a disease that was killing me for over a year. Before my beautiful and sweet Hygienist saved me, I had been to horrible Dentist that lied to me about my disease. I was never diagnosed and my fears and symptoms were ignored. Sometimes the Dentist never came out to meet me. The disease I had, had been affecting my heart. I've been in and out of hospitals seeking answers and treatment regarding my failing heart but no one helped me until I found Daniel and his beautiful team of healers. I've been cured of my disease and I'm feeling great already. I highly reccomend this place and these Professionals.
Dr Noor and his staff are professional, kind, funny and caring. They make every effort possible to have a seamless appointment. His credentials are impressive and his knowledge of Invisalign, in particular, is excellent. Just learned he won first place in the National Invisalign contest. Wow! The environment is friendly and comfortable. Highly recommended!
The staff is amazing, the dentist. Although the location is not big it does feel comfortable. The clean is an hour per person and it is such an amazing feeling once they are done with your teeth. I dealt confident right away.
My visit with Daniel Noor, DMD was AMAZING!!!!!! The entire staff was great from the time I walked in the door and the time I left. I was educated on what to do and what not to do. Learned a lot about my teeth and how to correct my small over bite. Everyone made me feel extremely comfortable, I didn't want to leave. I would recommend everyone to see them. My teeth were cleaned exceptionally well and I am excited to go back soon.
The dentists are great. The issue is that no matter what kind of insurance you have that they say they accept, you end up paying out of pocket (a relatively big amount). So that leaves me questioning why do they even say they accept insurance when you still have to pay for the work yourself?!?!
He pushed the Invisalign braces a lot. Maybe it was just me but every sentence was about me needing braces.... My teeth aren't that bad.... His assistants and staff was really helpful and nice to be around and was without the Invisalign pitch. nice office,they offered juice,coffee and water while I waited. Very organized office.
He is very nice. He answer my all of my question. He talk about the good things should be done to my teeth. The staff members was so nice
He was amazing and professional. Super knowledgeable and quick. It was a great experience.
This is one of the best dentist offices that I have ever been to and I am only 28 years of age. They all treat you so good and make you feel like your at home. I would highly recommend them to my friends and family. Thank you so much.
This was my best dental experience in NYC. Dr. Noor and his staff are great.
Would recommend, but office was medium-level strange for my taste. I felt rushed and dismissed by the "coffee bar girls" and once I was I the chair, it was like they were trying too hard to make me feel comfortable (which actually did the opposite) and kind of swayed attention from my teeth and a specific issue/ purpose of checkup. After the visit, I mentioned to a friend who had been to the office recently and he made me feel like I was obnoxious for even considering an opinion other than neutral after receiving a clean bill of health. After about 2 weeks, I received a weird email from the Dr, which was bizarre and completely full of non-relevant information (I was a bit uneasy until I found out it was a mass communication prob written by his staff girls), anyway, I guess I am a stickler for a more traditional dental visit focusing on dental-relevant conversations...not how pretty my teeth are and how young I look...not that's bad, but I felt a little uneasy. Overall, they were a hip team of people, people!
Es un grupo muy agradable y profesional. Tratan de ayudar en todo lo que pueden. Uno se siente muy bien cuando está allá. Gracias por ser tan comprensivos y hacer la visita al dentista lo menos dramática posible.
Great atmosphere, excellent customer service, and my teeth look amazing. Very friendly staff as well. I love this place!!
The whole team is friendly, professional and just try to make your experience as seamless and as comfortable as possible. Highly recommend!
Simple and veryyyy quick... not sure if thats a good or a bad thing.
it was good. nice people.
This place was bizarre. The waiting room looked like a eurotrash club; There was this color-changing neon display full of water and bubbles behind the front desk, all the female workers there looked like there must be an attractiveness quota in order to work there, and there was a tower of martini glasses on a shelf. The portion of the office for seeing patients was like a modern open-working environment instead of having private patient rooms. The whole place was blasting 90's pop. No joke, they were loudly broadcasting Kiss From a Rose by Seal when I walked in, which I'd be into if I were going to the Bell House for a 90's dance party, but this was just strange. Both the dental hygienist and Dr. Noor tried pretty hard to sell me on expensive procedures that even they admitted I did not need. The doctor said I should get a ceramic inlay on a tooth with a partially cracked filling although there was no decay and no risk of decay. Both of them also tried to scare me into getting Invisalign (I think they gave me like 3 different brochures), saying that the crowding in my lower front teeth has already led to 1 millimeter of tissue loss. One millimeter! Both separately insisted that "Most people get braces twice in their life -- once during adolescence and again as adults." Not sure on what planet "most" people get braces twice, but you have to commend them for their salesmanship. I got a call a few days later to set up an appointment for this ceramic inlay that I never indicated I wanted and, when pressed, the guy on the phone admitted that this would not be covered by my insurance because it was not medically necessary, and instead purely aesthetic. I feel like this dentist's office tries use flashy devices and a certain amount of fear mongering to convince unknowing patients to pay for expensive procedures that they really don't need. In short, I super do not recommend this money-grubbing euro disco of a dentist's office.
It's very professional, they take good care of their patients. They made me feel welcomed and happy. I am looking forward for my next visit.
Painless, Fast and a very happy place with good music by DJ.
The dental hygienist is fabulous. Dr. Noor is very nice. The picture taker was informative The receptionist was insightful Everyone working there has the perfect teeth.
The absolute best! Everything about his office was great; the staff, the environment and himself. It was my first time at his office and it was quite an experience. Everyone made me feel very comfortable and I was very informed about all my exams.
As usual, Smile Cafe was wonderful. They actually make going to the dentist a pleasurable experience. Dr. Noor and his staff are incredible. Their professionalism and concern for the patient's well being will always put them a notch above the rest!
Very fun and hip dentist. I waited longer than usual but the staff was very polite. I would go back and recommend him.
The environment was very welcoming, and the facilities were awesome. Customer service is top notch, from the front desk, to the dental tech, to Dr. Noor. Everything was thoroughly explained to me. I would highly recommend them!
From the staff to the doctor, everyone was very friendly and made me feel comfortable. They also showed me the x-rays and actually explained and educated me on everything. Wonderful overall.
Dr. Daniel Noor has exceeded my expectations. I left more informed than when I arrived. Unparalleled attentiveness. Excellent personable staff. Amazing experience overall.
Was a comfortable experience, everyone was very friendly and informative!
Great experience! Minimal wait time. Very thorough. Entire staff very friendly, professional and helpful.
While I was there I met with 4 of his staff and they all made sure to ask the questions they needed to address my dental needs. Overall I found his staff to be very courteous, efficient, and friendly. I can't say very much about Dr. Noor's treatment as I've only had an initial consult with him.
Dr Noor and his entire staff were more than professional, they were kind, thoughtful, helpful and friendly. I was thoroughly delighted with my visit to this dental group. It suited me fine in every way and went beyond all expectations providing excellent care and attention.
Clean, fast, friendly, efficient. Will definitely go back!
The best dental office that has taken care of my teeth. Very organized with a lovely staff. Dr. Noor is my favorite dentist. A beautiful human being.
Dr. Noor exceeded my expectations. I was expecting to be treated like just one more patient but Dr. Noor made me feel like at home and took the time to explain everything in detail. I would highly recommend Dr. Noor to anyone who is looking for a new Dentist. I will definitely be coming back.
The doctor and office are great. however, i'm not sure if it's a time thing but, rather than getting a cleaning during my initial visit i had to make another appointment. they also were real quick to sell me on procedures that my insurance doesn't cover.
Excellent dentist, took his time to really explain my situation and the proper steps to take in order to resolve my issues. Staff was friendly and smart and made me feel like a long time patient on my first visit. The doctors then showed me some photos of previous work which was all I needed to know this is where I will be continuing my dental work. Highly recommend to all!!!
Excellent staff and beautiful decor, glad that i chose this dentist and will be back soon
From beginning to end, it was great. The staff is wonderful, and so is Dr. Noor.
Extremely professional staff. I would have liked to have understood the insurance network better. I thought they accepted my insurance according to the info posted with zoc doc, Only to find that they didnt during my appointment. This should def be updated with Zoc Doc. Otherwise my experience was great.
I have had very very bad experiences at the dentist and actually afraid to go. But Dr. Noor and his staff were really great that meant a lot to me. Therefore if anyone is looking for a good dentist who's kind down to earth go to him.
It is very clear this dentist doesn't care about dental health whatsoever but is primarily interested in selling invisalign to everyone who walks in the door. I have never felt more like a sales target and less like a patient. I will not be going back.
Nice office, punctual appointment. Thoroughly explained my options, and I didn't feel they were pushing anything too hard. Nice cleaning, relatively ouch-free.
Incredibly polite and friendly with PREVENTIVE care advice - not a chop shop just trying to drill and bill :) Dr. Noor took his time reviewed and discussed my dental health and discussed a plan to improve my overall dental health. When it comes to a dental hygienist, I can be a big snob and cannot recommend Ms. Cortney Annese enough. She went above and beyond my expectations in a hygienist and as a person. Patient, friendly, highly informative, caring and also gave me a plan of action. I will surely be back for follow up visits.
It was great the doctors and staff are very attentive...I was taken cared of immediately..and the doctor was very knowledgeable...
He is the best dentist in the world
He seemed a bit rushed because of another emergency in the office but overall a good experience.
This was my first visit to Dr. Noor and I had a great experience. I changed insurance and I needed to choose a new dentist. I was greeted by Ingrith who was awesome. I told her I was nervous and she was gentle and kept me at ease. I got xrayed, examined and cleaned. I then had my teeth photographed and we discussed some options going forward... I was even offered Persian Tea after my consult. It has been a long time that I have felt so comfortable at a dentist - I would recommend these guys highly
By far he is a "Rock Star" as my 18 son had expressed when I was finished with my first appt at his practice. This caring, gentle soul of a man has been making people smile over "10" years. By far has been the best we have ever experienced! Better late in my life then never looking forward to his teeth care now for my whole family for many years to come. Your #1 Fan in Brooklyn Mama Bear RAE ^_^
Expected them to do oral surgery but they don't. The staff was very courteous and offered beverages to ensure a comfortable appointment. basically my appointment was a consultation. I have to follow up the following week. They explained everything and was very patient and open to all questions or concerns. The office itself was very clean and the waiting area was amazing. I've never seen a doctors office waiting area like a lounge. Very good experience! I'll leave another review once my first procedure is completed.
I would recommend this Dentist to everyone that I know the experience I had was outstanding. The staff was very organized, professional and hospitable they made me feel very comfortable. I was able to see that they treated every patient the same way. I had alot of tooth problems and discomfort that I did not know how to resolve the problem but the doctor was very detailed and told me exactly what I needed to do I took his advice and the problem was resolved. Melanie was the person who clean my teeth she is wonderful my teeth has never look so clean without any stains. I am very satisfied with the services I received. Thanks
The clinic was very elegant and modern. Technology and assistance was up to date. They were very helpful and diagnosed me correctly. Doctor was pleasant and informative. I want to go back to this facility and continue treating with this facility
The office is quite nice.
He seems great and his place seems great; but they don't take Medicaid as advertised here. So I went down there and saw the doctor on the basis of the Zocdoc appointment. They took xrays quickly, which was great. He seemed good. I liked the office too. But then they called me back and said Medicaid doesn't pay for white fillings, only amalgams -- but they don't do amalgams, so for extra money they would be happy to do the work. That puts the Medicaid patient in a bind: the office has already taken X rays and now they tell you porcelain fillings are extra. I don't think that exactly means they take Medicaid. So they offered for a cleaning and to come in for the fillings but I declined. They don't take straight medicaid or Healthfirst medicaid as advertised here. That is inaccurate. Medicaid patients beware.
Because I was on Medicaid, I feel like they could have cared less about my needs. I was not called and given the results from my first visit, but was called relentlessly to reschedule for multiple follow up appointments, none of which could have been approved unless there was a procedure that was being done. I still have many needs that have to be addressed, pain, chipping teeth, missing teeth, extractions, bleeding...none of which were addressed but they did try to sell me invisalign which I didn't even go in there for. I would rather you fix the paid rather then give me a cosmetic procedure. Upon calling and speaking with many confused and unhelpful people, I am now left with no other option but to go elsewhere. Just because you have an office full of Ikea furniture on the Upper East side doesn't mean you have any clue as to what you are doing.
Office is spotless and very modern. Everyone was very professional and friendly and took time to thoroughly explain my oral health.
Dr. Daniel Noor and the staff at the Smile Cafe were very welcoming and super friendly from the moment I walked in the door. It was my first appointment and amazingly, I left with more information than I had received from multiple appointments in the past at other dentist offices.
Best dentist, and probably best doctor I've had in a long time. I was seen right away, which never happens at any other office, and everyone was very nice and courteous. The office itself is very nice and clean. So glad such a great doctor takes my insurance because barely anyone does!
It was quite pleasant. It was my first visit but I will return. I liked the facility it was very clean, the staff were friendly and I didn't have to wait long. The dental assistant was very nice to me and so was dentist Dani Noor. Overall, I enjoyed coming here.
I really can't tell you how excited I am about finding Daniel Noor. I have been to many dentists before, they have all told me I need surgery, teeth extractions and braces, but now I am told I don't have to do any of that and I can just fix them with invisalign. I would highly recommend people see Daniel before going down that path!
Quick in and out cleaning/exam/X-rays, less than an hour and free! Which I think is weird, but I'll take it. Definitely going back in 6 months. Everyone I interacted with was cool and accommodating.
The offices were clean, the receptionist was pleasant and attentive upon entering the waiting area. The wait was about 7-8 minutes and the first technician came out, greeted me and after taking me back into the room informed me of what would be done. Asked about myself and what problems I was having, listened well and then discussed my pictures and x-rays and options after taking them, which would be further discussed with Dr. Noor, another technician came in again friendly, courteous, shared much with me too. Meeting Dr. Noor and again was listened to, informed about my options which matched what the technician told me, and left with another appointment, a willingness to have them serve me again and to tell others about there office and staff. Amazing, comfortable, informative, clean, friendly, on the same page, respectful. I already recommended other persons to this office.
Great visit! Got a free filling with my complimentary first consultation! It was much needed!
Everyone in the office was nice and professional. I will highly recommend this place.
It was a very nice visit. Also very friendly staff that will answer any questions you might have.
Very nice office, I felt comfortable and everyone was nice.
I made an appointment with Dr. Noor 's office as I was feeling some sensitivity to my teeth. As I explained this to the doctor, he said that what happened was that I had some fillings that have cracked and fallen out and therefore air was getting through my teeth, which was causing the sensitivity pain. He also explained that he would just refill the tooth and that would take care of the issue. That was all perfectly fine. Except that it didn't resolve the issue. I didn't feel anything after the appointment but I did a few days after. The pain was not only still there but it had increased and I had to make another appointment with another doctor. The other reason I changed offices was because the doctor was more interested in selling me Invisalign than taking care of my issue. They are very obviously sponsored by the brand and their approach to selling the product to their clients is everything but subtle. This made me feel uncomfortable which is why I didn't go back to have my issue that they supposedly fixed, fixed again.
He's so nice! Everybody there is great!
I am happy to say I have stopped my search for a dentist here in NY because I am extremely happy with Dr. Noor and staff. Everyone is so nice and Dr. Noor is very genuine and knowledgeable. I feel confident in his recommendations for my dental work since I am a bit of a perfectionist freak and he seems to be detailed. And the staff keep it light with jokes, good background music, and make you feel at ease. Overall I love the customer service, attention to detail, and great attitudes in this office.
I loved this place and dr. Noor was so nice! All the staff members were really helpful and welcoming! Very warm and friendly environment. Office was very clean and well organized
He is the bomb diggity.
Dr. Noor (and everyone I came into contact with at that office) was very knowledgeable, kind, friendly, and nice. I have never had a better experience at a dentist office. Even when they had to deliver "bad news", it didn't even feel like bad news because they explained everything to me in a way that made sense and made me feel better about it. I would highly recommend Dr. Noor and Smile Cafe.
Visit was quick and went very well. Everyone was very attentive and eager to assist me with any of my needs
I never have a complain about him, his staff and office. He always exceeds my expectations.
Misrepresented what insurance they took. Dentist wanted to recommend some absurd treatment that was very expensive. Get you in a room to talk about financing the procedure or to get family members to help you pay. Never got the free cleaning. Front desk receptionist and person that took the X-rays were very nice though.
I loved this dental practice ! The hygienist was very gentle with my ultra sensitive teeth even putting lidocaine on my gums to lessen any pain. The dentist I saw was very polite, friendly and professional. The only downside is it is a big commute from where I am in Brooklyn and they do not use silver fillings and my insurance won't cover mouth guards for grinding, so for someone on SS disability, the huge part that I need to pay nearly knocked me out. Highly recommended , great staff, modern and clean office, quick service and everyone is polite and friendly.
I must say the place is very professional. He engaged in welcoming conversations and was very friendly. I had a broken tooth and it was fixed in no time!
Very lovely staff
this office misrepresents what insurance they accept. i went in for an emergency filling, only to be told that i owed a balance [of a significant sum] per tooth - even though my plan has no deductible. this is a scam and zocdoc should remove them from their site. (most of the staff were nice enough, but i can't rate these scammers positive on anything.)
He was very professional, very courteous. He explained everything that he was doing, and recommended additional services. The clinic was very clean, with up-to-date technology and appliances. I felt very comfortable with him, we even discussed my personal goals! I definitely recommend his office and his services... TWO THUMBS UP!
Excellent experience overall. Very professional, courteous, clean, and informative. A bit gung-ho on recommending Invisalign, but hey, as someone who's never had braces, perhaps they're not wrong.
Excellent, highly trained, professional staff. Wait time was minimal and I was actually able to get in same day due to another patients negligence. Really happy with the doctors abilities and all the staff were great. Would recommend the practice to anyone needing dental work-
I felt uncomfortable with how much they pushed Invisalign. I felt like my concern (I have a wisdom tooth that is beginning to break through the the gums in the back of my mouth) wasn't addressed, but instead I was told how necessary Invisalign was for my rather straight teeth. It was a little offensive and off putting.The dental hygienist was really awesome, though. I would return just for her.
Seems to be a great group of dentists. So far I'm impressed!
The doctors are all friendly and top-notch, however, on ZocDoc they claim to accept DentaQuest, but when you arrive, you are "sold" a plan of their choosing - since they don't actually take the insurance I have. :-(
Everything was great. The only bad thing was the await time, but I was very well compensated after. So I'm glad that I found Dr Noor and his team. I felt like I was in a spa!
There was some miscommunication when i visited but after all was cleared up I had a great visit and consult. One thing I didn't understand was why there was no water in the taps...
if you want a teeth cleaning, be sure to give the office a heads up . I received an exam but no cleaning because I wasn't on the schedule to see a hygentist . After asking for a cleaning , I got the run around- MAYBE I'd get squeezed in if this other guy doesn't show up . Felt very unprofessional. I'll be scheduling a teeth cleaning elsewhere
I was scared to go to a new dentist after moving away from home, but Dr. Daniel Noor was the nicest and most caring person i have ever worked with medically. His staff is beyond knowledgeable especially Louis and Elvin! Dont fear the dentist anymore!
The staff was very polite and welcoming. When I started speaking to the doctor, I felt as if I was talking to a salesman, not a doctor. He was advising me to get an absurd treatment that I may need to get a second opinion on. The finance department offered me a rate and wanted to decide on the spot. Doctors should act as caregivers not salesmen that are just after ripping people off. Very disappointed.
Dr. Noor and Dental Hygienist Melanie were awesome. They got the job done and got me in and out and did it with a smile on their faces. Definitely going back.
wait time is an issue but the doctor is good
Everyone was so polite friendly and professional and i mean everyone.I was seen on time and made comfortable and everything was explained to me step by step.I would recommend DR.Noor quick fast and in a hurry
I was very disappointed with this visit i went in for a cleaning and they did everything but they say they except insurance but they don't except any from the time i came in till the time i left it was all about selling me a product. they took pictures for braces they took X-rays and then completely ignored my cleaning and i saw the doctor for about 3 minutes the person who saw me was the hygienist and she tried to sell me a treatment for my teeth in which i would come in constantly for treatment. never talked about my cleaning at all they didn't take my insurance after they said they would and had my sitting there forever to then say now you have to go to the finance office to see how your going to pay for a treatment i never agreed to needless to say i was very upset and horrified with the visit will never return i let them know that and they tried to bribe me with a start bucks gift card after i said i would give them a negative review !!!
Very helpful and nice. Love him already
Dr. Noor is very friendly and upbeat! He is also pleasant to look at.
Wonderful. The Daniel Noor's, is just amazing, the office atmosphere is very friendly, actually you feel like you are at Span. The difference, they treat you like one of them, or a family member I should say. Please go ahead and ask anyone else, and they all say basically the same thing. See they are really, you feel the caring and honesty. These two factors sets Dr Daniel Noor above any other Dr I have dealt with in the past. So this why I said and always will say that Dr Daniel Noor's best Dentist you'll never know. Well try it just go ahead and make appointment, and don't keep it to yourself spread the love. Maddie
Oh my gosh this place is awesome!
The best dental office I've ever been to in my life. They try to help you however they can. The doctors are very professional and nice, the staff is amazing.. They offer juice and water. It's a very nice office as well. It was perfect. The dentist and orthos were perfect! They treat you perfect, fix your problem and they get to know you and they they make you feel like home.. I highly recommend the office.
My visit today wasn't the best, but I do commend the staff and doctor for being very pleasant people. However, their sense of time and urgency, or lack thereof, is what made this appoint go down hill for me. I waited 10 minutes before I was seen, without notice from the front desk personnel regarding the busy day they were having. When I was done with all of their pictures and x-rays of my mouth, the dental hygienist came in to talk with me about some problem areas. I didn't like that she was trying to tell me that after a deep dental cleaning it was practically mandatory to come in every 3 months for a year for a regular cleaning. I feel like they try to get more money out of the patient. She should have just said that it was highly recommended, because it is not necessary. I was even repetitive when asking her if I must come in every 3 months for a year, and she continued to say yes. When she left, she notified me that the doctor will be in soon to see me. He didn't come in for another 10 minutes. This was after a staff member saw that I was getting a little restless and began to grab my coat to leave. He apologized for the wait and asked me to stay for 2 more minutes and the doctor would be in to see me. The doctor immediately came thereafter (I wonder if I didn't get restless would I be sitting there for another 10 minutes). In any case, the doctor apologized for the wait and explained that they were a little busy today. I completely understand. But a simple consultation where I knew my problem areas already because I told them, a numerous amount of times, that I needed a deep cleaning as I just went to the dentist on 3/11. PROS: The consultation was free and he let me see the inside of my mouth with a mirror, which was great! Nonetheless, I will not be returning here.
Genuinely warm and kind staff who preformed their jobs professionally and in a timely manner. The office was immaculate and welcoming. One of my best dental experiences.
Excellent!! Don't remember the young man's name, he only been with you for about 3 months, he is a dental assistance. He was extremely proffesional, caring, on time, and very attentive. I highly recommend him ang brag of him. Perfect 10!!!
Dr. Noor and his entire staff was unbelievably pleasant. I've already started recommending their services.
Both Dr. Kreitzberg and Dr. Noor along with their staff were: amiable, professional and knowledgeable. I was provided with extensive education about recommended treatments and given an excellent regular exam and cleaning. Everyone was especially friendly, and the office was tidyand easy to find. Highly recommend.
Excellent service from start to finish. Highly recommended.
Very friendly staff - I was offered something to drink by everyone I encountered. They also kept the consultation short since I had to go back to work.
Very friendly doctor. Did a great job.
It was a very pleasant and professional experience. I would absolutely recommend Dr. Noor. What an excellent staff.
When I first arrived I was a little late by 20 minutes (changed appt. to 1pm) and the receptionist Maria offered me something to drink, I thought that so nice. I didn't wait long (5 minutes) the dental assistant who did my X-rays was so pleasant. I was seen by Dr. "Dr. K" Kreizberg was also very nice and pleasant took the time to explain everything pertaining to my initial consultation. Dr. K was very sincere, I'm glad he's my dentist can't wait to start my doctor's visits with him and everyone else that will take part in all my dental work to come. Dr. Noor (my appointed doctor) stepped in to say hello, his exact words "welcome home" he was so nice and pleasant as well. Dr. Noor explained the dynamics of what he does and what each Doctor/technician who will be doing my dental work does. I met with Lewis who is "Smile Cafe and Spa's" dental implant specialist, was very nice explained what he does and made me feel so comfortable. I met Ronnie (financial department) and he explained so many payment options and booked my next two appointments, so efficient I love this place. All of the staff was so helpful and thorough. Everyone at Smile Cafe and Spa made me feel so welcomed, I will definitely tell all my friends about this place. Excellent excellent excellent is all I can say for a first time visit
Dr. Noor was super nice and very informative about all my options. His assistants were so great and totally awesome to talk to. His one assistant spoke to me for 15 minutes about all my concerns and ways to help better my mouth cleanliness.
The entire staff was very professional and competent. Dr. Noor is very knowledgable and has great bedside manners. He took time to explain things and I never felt rushed. The dental hygienist who performed my cleaning was very thorough and gentle. Overall, my experience was very good. One of the best dental offices I've been to in New York City.
Dr. Noor and his Dental Hyigenist were friendly but quite honestly, they made me feel uncomfortable. The first thing the Dental Hygienist said when we started talking was that he thought I was beautiful - it made me feel uncomfortable for the rest of the visit. There was a lot of small talk and a visit that should have taken 20 minutes took over 30. I will not be returning.
Waited hours to see Dr. Noor and then he didn't even look in my mouth, just browsed my X-rays and then sent me to the financing guy to try and get me to take out a line of credit for the work. The tech who did all my X-rays was really nice and extremely apologetic about my wait time. I probably will not be back.
Everyone was nice but misleading and borderline manipulative. They told me they didn't accept my insurance (curious as to why they didn't call me and tell me before I came in) but "not to worry" because they were going to give me a discount. I went with it because I figured I needed a cleaning. (Hadn't gone to the dentist in a few years and foolishly told that to them.) They tried to convince me that I needed a deep cleaning since it'd been so long but after a bit of whispering to each other, they said they'd be able to do two regular cleaning sessions instead. They also told me I had to buy a mouth wash from them, telling me that I "need it" if I want to avoid a deep cleaning. Wouldn't send it to a pharmacy, made me buy it in person. Don't recommend this place.
Went in without an appointment, was seen quickly and received excellent service. Thanks again!
I was given a temporary filling that fell out after 1 hour.
Quick and efficient appointment. In and out in 30 minutes, and the care was fantastic. Staff was great as usual.
I scheduled a cleaning on ZocDoc and received a confirmation text from the dentist's office same day. When I was brought to the exam room, they took x-rays, made a hard sell on Invisalign (no dentist has ever told me I need Invisalign) and told me that I had a cavity they wanted to fill. I told the dentist I was there for a cleaning only today, at which point he told me there was nobody who was available to do a cleaning. He tried to claim they confirmed this via text/email, but I showed them the confirmation messages detailing otherwise. At this point the dentist's demeanor changed dramatically, no longer so chipper, and went off to find a hygienist to clean my teeth. He came back a few minutes later to say he couldn't find anyone to take me, but if I didn't want to reschedule he was willing to do it himself. It was very fast and I was less than impressed by the job he did, but happy to get out with the service I had booked. The office was nice and clean, but the vibe was a bit scammy.
I couldn't be happier with my first visit. I was having pain from a previous bloched visit from another doctor and I found this place through google. Super friendly, very attentive, no rush jobs, very personable and all around I trusted their service and opinion whole heartedly. Excited to go back
Dentist took a while to finally reach me. He has a "secretary" in the office who consulted me afterwards and approached me with little information. Overall, they were not helpful. The hygienist was excellent and did an amazing job.
Dr Noor provided me with a comprehensive exam, took x-rays, and went above and beyond to check my concerns with root canal. He was extremely positive and made me feel at ease at all times. The service was professional, courteous, and enjoyable. I have decided not continue the treatment based on the price he quoted, but overall the consultation was very pleasant.
I am lucky to have the best dentist in the world. What can I say, I am just that lucky.
He's by far the best, I would recommend him to anyone!
Best dentist visit ever!
I love visiting my dentist because I know he cares, he genuinely cares about his patients! He ALWAYS follows up with me via email as to how my dental hygiene and invisalign treatment is progressing. He and his staff are always a pleasure.
Very positive good people willing to explain all the alternatives and help out. Excellent service. Dr. Noor is truly a good professional and person. Kudos!
As always, Dr. Noor displays a real concern about the health of his patients and designs a program of treatment to fit the needs of the patient, bearing in mind time availability, expense and the like. He is the best!
Dr. Noor and his entire team are not only consummate professionals who explain every detail of all work being done, but they are just really a bunch of very nice people. During each visit I was genuinely treated like a dear friend and/or family member by everyone, and each time I am truly amazed at how much each person remembered the slightest details of conversations we had during visits months ago. In my five years of living in New York, I've gone through a few dentists. I can sincerely say that I've found a home at Dr. Noor's Smile Cafe'.
Dr. Noor so far has been a great find, he makes me feel as when i am done i will have the perfect smile, no complaints can't wait to see the finish product tks Dr. Noor
As always, my visit was nice, I felt I'm heading in the right direction to achieve my aim. Confident smile at last.
I actually look forward to all my visits with Dr. Noor. And that's saying a lot about a dentist. Usually, I loath dental visits, but Dr. Noor feels more like family than just my dentist.
Excellent didn't even think I was at a dentist office . Super clean , spa like environment. Friendly and efficient staff.
I've been going to Dr. Noor for years, and he and his entire staff are top notch!!!
Great dentist! I have been seeing him for over 8 years and I have been very pleased. He's very attentive and caring.
I had a very pleasant experience. Dr. Shine is very nice and attentive.
This is a very caring physician who is very patient with his patients. He answers all questions and provides options. He allows the patient to be a part of the strategy to obtain optimal results despite financial limitations and time restraints.
He corrected an annoying problem by following up on an initial attempt.
make you feel comfortable like you knew him a long time very pleasant.
The staff are well trained, friendly and helpful. The office is clean and pleasant. I signed up to their insurance plan soon after I started going there.
He's amazing! Everyone is so sweet! They all treat you with so much care and respect in the office. I was told that I wouldn't qualify for Invisalign. What I thought wasn't possible with other dentists, has now been made possible with Dr. Noor. I was referred by one of my coworkers, and it was the best decision I ever made.
everyone in the office was super and genuinely friendly. They seemed to be happy that I was there and in no way rushed me out the door. They backed up their excellent bedside manner with a great job on my filling. For the first time in years im happy with a dentist experience. The only little problem I faced was that the office didn't actually have the appointment time available that I booked on zodoc, but im glad I went anyway at the new time given.
A wonderful personality and a person of high ethics. He loves his profession and thus, his services are the best in its class.
I actually thought Dr. Noor was very friendly and nice. Unfortunately his office is run extremely UNPROFESSIONAL!. I had to constantly keep following up with them about things they should have done on their own. After 2 weeks in discomfort and waiting for an approval from my dental insurance to get the work done I needed. I called the office to once again follow up since i had not heard anything and was told that they do not take my insurance!!!! after i already had a visit and waited for almost 2 weeks to get work done! now i will have to wait an additional 2 weeks to get the work done since i have to go to a new dentist now. I don't understand how the staff does not know basic and common sense information like what insurance they accept! SCAM OFFICE THEY JUST WANT YOU TO PAY OUT OF POCKET SO THEY LIE AND ACT LIKE THY TAKE INSURANCE AND THEN TELL YOU THEY DONT SO THEY CAN TRY TO WORK OUT A PAYMENT PLAN! I AM FURIOUS!
Love the atmosphere. Really feels like a café! Everyone is very polite and courteous. I felt well educated and informed on everything. My only complaint is that they are a bid unorganized and the different departments had a disconnect in communication. So I'm waiting for the billing department to call me and let me know exactly what I need.
From The Moment I Walked In I Felt Uncomfortable . First Of All The M.A Was The One Who Spent The Most Time With Me Instead Of Dr. Noor And I Didn't Even Recieve A Cleaning For My 1st Visit . And The Whole Time They Were Trying To Sell Me Product. I Would Not Recommend Anyone To Him. All They're Interest Was ; MONEY !
Let me preface by saying that I'm not the biggest fan of going to the dentist, so it was a pleasant surprise to have an overall positive experience. Dr. Noor and staff were super friendly, and he took his time to answer all of my questions. Would definitely recommend!
Dr Noor could not be any nicer, and that goes for the technicians and recptionist who work there.I had a very good experence at Dr.Noor's office and I know you will to. Henry M
The doctors, assistants and whole staff was great! My first rating was only 4 stars because I have not yet gotten any work done, but so far so good. They took their time with me answered all of my questions and concerns. I walked out definitely smiling!