Dr. Heidi Shay, DDS, Houston, TX | Dentist

What patients are saying

Overall rating

4.68

Average wait time

4.79

Bedside manner

4.84

“The customer service team, clinical assistant and dentist were very nice, friendly and highly knowledgeable of the hygiene dental procedures needed to collect data to evaluate my dental health results.”

Mary E.November 12, 2025

“Very friendly and professional staff. The office was very clean and the refreshments were inviting. Dr Joy was filling in for vacationing Dr Shay. Advance notice would have been appreciated. Also, the overall visit cost more than expected but the prices were comparable.”

Ruth V.January 22, 2025

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In-network insurances

99% of patients have successfully booked with these insurances

Aetna

BlueCross BlueShield

Cigna

Delta Dental

Guardian

Metlife

UnitedHealthcare

200+ more in-network plans

Popular visit reasons

Bridge

Complete Dentures

Dental Cleaning

Dental Consultation

Pediatric Dentist Consultation

Periodontal Maintenance

Retainer Checkup

Root Canal

Bridge

Complete Dentures

Dental Cleaning

Dental Consultation

Office location

Pearl Dentistry

1919 Taylor St., Houston, TX 77007

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Education and background

Practice names

Pearl Dentistry

Education and training

Dental School - UTHealth Houston School of Dentistry, Doctor of Dental Surgery

Languages spoken

English

Provider's gender

Female

NPI number

1588393094

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.68

Wait time

4.79

Bedside manner

4.84

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

31 reviews

Most relevant

They just care about your teeth, not trying to up-sell the patients

February 14, 2026Jack L.Verified patient

Dr. Shay went over the procedure in a clear and precise manner.

February 17, 2026Samuel S.Verified patient

It was a very pleasant experience and informative

December 15, 2025Linda P.Verified patient

The Doctor's personality and staff members were excellent.

June 17, 2025Alfred G.Verified patient

The customer service team, clinical assistant and dentist were very nice, friendly and highly knowledgeable of the hygiene dental procedures needed to collect data to evaluate my dental health results.

November 12, 2025Mary E.Verified patient

Great! would go back again.

September 24, 2025Joshua B.Verified patient

Very friendly and professional staff. The office was very clean and the refreshments were inviting. Dr Joy was filling in for vacationing Dr Shay. Advance notice would have been appreciated. Also, the overall visit cost more than expected but the prices were comparable.

January 22, 2025Ruth V.Verified patient

First time visiting Dr. Shay. Was a great experience. The staff was very friendly and Dr. Shay was very welcoming and knowledgeable.

December 19, 2024Brian S.Verified patient

Less than 3 months agoInitials hidden

January 20, 2026Antionique A.Verified patient

Less than 6 months agoInitials hidden

November 29, 2025Rhale K.Verified patient

Less than 6 months agoInitials hidden

October 25, 2025Deborah M.Verified patient

Less than 1 year agoInitials hidden

July 2, 2025Belinda C.Verified patient

June 25, 2025Theresita A.Verified patient

May 21, 2025Byron I.Verified patient

Less than 1 year agoInitials hidden

More than 1 year agoInitials hiddenSource: Partner

January 9, 2025Zhanna M.Verified patient

December 5, 2024Latarsha D.Verified patient

More than 1 year agoInitials hidden

More than 1 year agoInitials hiddenSource: Partner

Frequently asked questions

How soon can I make an appointment with Dr. Heidi Shay?

Generally, Dr. Heidi Shay has appointments available on Zocdoc within 1 week. You can see Dr. Shay's earliest availability on Zocdoc and make an appointment online.

Is Dr. Heidi Shay accepting new patients?

Dr. Heidi Shay generally accepts new patients on Zocdoc. You can see Dr. Shay's earliest availability on Zocdoc and schedule an appointment online.

Does Dr. Heidi Shay accept my insurance?

Choose your insurance plan to verify if Dr. Shay is in-network.

Can I make an appointment with Dr. Heidi Shay online?

Yes, you can make an appointment online with Dr. Shay using Zocdoc. It’s simple, secure, and free.

What practice does Dr. Heidi Shay work with?

Dr. Heidi Shay works with Pearl Dentistry.

Where is Dr. Heidi Shay's office located?

Dr. Heidi Shay's office is located at 1919 Taylor St., Houston, TX 77007.

What are common reasons for patients to see Dr. Heidi Shay?

Dr. Heidi Shay frequently sees patients for Bridge, Dental Cleaning, Dental Consultation, Pediatric Dentist Consultation, and Root Canal. You can see other visit reasons for Dr. Heidi Shay on their profile.

What languages does Dr. Heidi Shay speak?

Dr. Heidi Shay speaks English.

How do patients rate Dr. Heidi Shay in reviews?

31 patients have reviewed Dr. Heidi Shay. The overall rating for this doctor is 4.68/5. They have a 4.84/5 rating for bedside manner and a 4.79/5 rating for wait time. You can read individual reviews and ratings on their profile.