What patients are saying
Overall rating
4.33
Average wait time
4.21
Bedside manner
4.57
“Dr. Del Rio was amazing. Her staff was so friendly. I have not been to the dentist in years so ofcourse I was nervous, but Dr. Del Rio and her team made me feel so comfortable. I def. recommend coming here. :) ”
Initials hiddenSeptember 6, 2017
“Had my first checkup with them today, and everyone's really friendly.
Just a heads up- they're at the corner of Main and McKeever, not the building down the street at 1041. Receptionist called and sent me in the right direction when I was 5 minutes late, good call! ”
Matthew D.December 16, 2016
About Dr. Paulina Del Rio
Dr. Paulina Del Rio proudly followed her mother's footsteps into the field of dentistry. Her mother, Zully, still practices in Mexico. Dr. Del Rio graduated from the University of the Pacific, School of Dentistry with her Doctorate of Dental Surgery degree. She went on to complete Advanced Education in General Dentistry at the University of the Pacific Dental Clinic in Union City, California before beginning her private practice in 2010. She strives to stay on the cutting-edge of the latest advancements in dentistry by keeping memberships with the American Dental Association, California Dental Association and the Southern Alameda County Dental Society. Away from the office, Dr. Del Rio enjoys attending her daughter's basketball and soccer games and keeping up with her 4-year-old son. She also enjoys travelling and reading, and is active in her church. Dr. Del Rio looks forward to meeting you and helping you keep a beautiful, healthy smile for a lifetime!
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Office location
Education and background
Practice names
Education and training
- Dental School - University of the Pacific, Doctor of Dental Surgery
- University of the Pacific, Union City Dental Care Center (General Dentistry)
Languages spoken
- English
- Spanish
Provider's gender
Female
NPI number
1770862518
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.33
Wait time
4.21
Bedside manner
4.57
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
33 reviews
Most relevant
She was very thorough and accomodating as I was a new patient with an emergency. They went out of their way to work me in!
May 21, 2014Margie P.Verified patient
Everything was great. The employees were excellent very tentative & caring with my child. Two thumbs up & five stars.
July 21, 2014Ereida Ruby T.Verified patient
Everyone there was very nice and honestly friendly. This was my first visit, and will not be my last.
January 5, 2016Corey C.Verified patient
Everybody that works in the office is very nice the place is clean and it was very professional
More than 1 year agoMichael P.Verified patient
my visit was really great. i was taken right away, and everyone in the office was windeful.
May 22, 2014Jennifer B.Verified patient
Very nice doctor and staff. Listened to my concerns and made the experience smooth.
March 12, 2017Julie R.Verified patient
Norma was rude and was rushing me out of the x-ray room.
More than 1 year agoInitials hidden
Dr. Del Rio was amazing. Her staff was so friendly. I have not been to the dentist in years so ofcourse I was nervous, but Dr. Del Rio and her team made me feel so comfortable. I def. recommend coming here. :)
September 6, 2017Initials hidden
Had my first checkup with them today, and everyone's really friendly.
Just a heads up- they're at the corner of Main and McKeever, not the building down the street at 1041. Receptionist called and sent me in the right direction when I was 5 minutes late, good call!
December 16, 2016Matthew D.Verified patient
I wanted so hard to like this dentist, because she's really sweet and has a caring bedside manner. But both my husband and I have had really unprofessional experiences:
-Each time I've been to this office, I've been left waiting in the chair while the dentist attends to what is clearly TOO many other patients. Twice this meant I had to be shot up a second time with Novacaine (because I'd been left sitting in the chair so long it had worn off).
-I took off work and paid for an uber to get to an appointment for Dr. Del Rio to put a crown in. When I got to the office, I was told that my crown hadn't arrived and they had forgotten to tell me so that I could reschedule. Erica at the front desk did not even bother to apologize - seemingly, it didn't cross her mind that missing work and paying for an uber is something that puts a person out of work and money. Later that day they called me to say that- they'd made a mistake! My crown HAD arrived, and could I come back in? This was one of the times that I sat in the chair waiting, trying to not be frustrating with how much of my time this office was wasting because they were disorganized and understaffed.
- When I went in for an appointment, nobody bothered to tell me that they'd moved offices, two buildings down the street. So I was standing outside the wrong building at 9 am, trying to call, but nobody was even answering the phone. When I finally figured out that the office had moved, the receptionist chastised me for being late and again, didn't apologize for the lack of communication.
- Erica processed our insurance for my husband's dental work and then later called to tell us that she'd purposely put an incorrect date down when she realized his insurance changed, so now we owed x amount of money. This felt so under the table, that I can't even start to comment on it.
- We've decided to switch dentists because of this and have TOLD the office to please stop calling us, hounding us to schedule appointments. They call a few times a month still, and disregarded my requests to the point that I blocked their number.
Overall, not a bad dentist, but really unprofessional and disorganized.
More than 1 year agoAndrea K.Verified patient
Friendly and welcoming staff!
More than 1 year agoTupou P.Verified patient
I left feeling very upset. The dental hygienist was great however I was told I could wait 20 more mins. To have the filling I originally booked for only to be denied treatment due to them wanting paperwork verification that I don't need antibiotics before treatment. I've NOT needed antibiotics for dental treatment in over 6+ years!!!!!!
More than 1 year agoJulie Anne H.Verified patient
It took a little longer than normal because it was the first time I was using my insurance, and am a new patient. But the staff was super friendly, and very attentive. The dentist and the assistant was very polite, and explained everything they were doing. I'm very happy with my experience here :)
October 6, 2015Melissa G.Verified patient
She has a great spirit. She assisted me with receiving the referral needed to proceed with a solution to the problem. I will return for a post op appointment in a week or so. You should definitely see her if she is in network and available.
June 1, 2015Alicia W.Verified patient
Juat fine although I'm still a little numb.
More than 1 year agoInitials hidden
1st visit was great. Appt was on time. Great service with a great smile. I will definately be returning. I have found my new Dentist.
More than 1 year agoDH
I was happy because I didn't have to wait long to be seen. The doctor was nice, gentle, took her time w/me. I was happy w/the work and didn't feel any pain. I would highly recommend Dr. Del Rio and her staff.
More than 1 year agoZD
Everyone in the office is very friendly and makes me feel comfortable. Dr. Del Rio is very proffessional. The office is very clean and I have & will continue to refer family & friends.
More than 1 year agoAC
The entire staff was very friendly. Dr. Del Rio was very personable, and straight forward with my dental issues. She was quick yet thorough. Jessica her dental assistance was very personable as well, and good at what she was doing. I definitely enjoyed my visit, and who usually says that about going to the dentist?
April 17, 2014Danielle S.Verified patient
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March 13, 2018Jessica C.Verified patient
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December 22, 2015Robert H.Verified patient
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October 21, 2014Nubia G.Verified patient
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How soon can I make an appointment with Dr. Paulina Del Rio?
Generally, Dr. Paulina Del Rio has appointments available on Zocdoc within 1 week. You can see Dr. Del Rio's earliest availability on Zocdoc and make an appointment online.
Is Dr. Paulina Del Rio accepting new patients?
Dr. Paulina Del Rio generally accepts new patients on Zocdoc. You can see Dr. Del Rio's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Paulina Del Rio accept my insurance?
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Can I make an appointment with Dr. Paulina Del Rio online?
Yes, you can make an appointment online with Dr. Del Rio using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Paulina Del Rio work with?
Dr. Paulina Del Rio works with Del Rio Dental Studio.
Where is Dr. Paulina Del Rio's office located?
Dr. Paulina Del Rio's office is located at 22304 Main St, Hayward, CA 94541.
What are common reasons for patients to see Dr. Paulina Del Rio?
Dr. Paulina Del Rio frequently sees patients for Bridge, Dental Cleaning, Dental Consultation, New Patient Dental Exam (Adult), and Root Canal. You can see other visit reasons for Dr. Paulina Del Rio on their profile.
What languages does Dr. Paulina Del Rio speak?
Dr. Paulina Del Rio speaks English and Spanish.
How do patients rate Dr. Paulina Del Rio in reviews?
33 patients have reviewed Dr. Paulina Del Rio. The overall rating for this doctor is 4.33/5. They have a 4.57/5 rating for bedside manner and a 4.21/5 rating for wait time. You can read individual reviews and ratings on their profile.