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Dr. Paulina Del Rio, DDS

Dentist, Cosmetic Dentist

Professional statement

Dr. Paulina Del Rio proudly followed her mother's footsteps into the field of dentistry. Her mother, Zully, still practices in Mexico. Dr. Del Rio earned a Bachelor of Science degree in Biology at California State University, Hayward and graduated from the University of the Pacific, School of Dentistry with her Doctorate of Dental Surgery degree. She went on to complete Advanced Education in General Dentistry at the University of the Pacific Dental Clinic in Union City, California before beginning her private practice in 2010. She strives to stay on the cutting-edge of the latest advancements in dentistry by keeping memberships with the American Dental Association, California Dental Association and the Southern Alameda County Dental Society. Away from the office, Dr. Del Rio enjoys attending her daughter's basketball and soccer games and keeping up with her 4-year-old son. She also enjoys travelling and reading, and is active in her church. Dr. Del Rio looks forward to meeting you and helping you keep a beautiful, healthy smile for a lifetime!

In-network insurances

  • Advantica
  • Aetna
  • Anthem Blue Cross

Specialties

  • Dentist
  • Cosmetic Dentist

Practice names

Education and training

  • Dental School - University of the Pacific, Doctor of Dental Surgery
  • University of the Pacific, Union City Dental Care Center (General Dentistry)

Zocdoc awards

See you again
Scheduling hero

Languages spoken

  • English
  • Spanish

Provider's gender

Female

NPI number

1770862518

Office locations

Del Rio Dental Studio

22304 Main St

Hayward, CA 94541

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Norma was rude and was rushing me out of the x-ray room.
More than 1 year ago
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Dr. Del Rio was amazing. Her staff was so friendly. I have not been to the dentist in years so ofcourse I was nervous, but Dr. Del Rio and her team made me feel so comfortable. I def. recommend coming here. :)
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Very nice doctor and staff. Listened to my concerns and made the experience smooth.
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Had my first checkup with them today, and everyone's really friendly. Just a heads up- they're at the corner of Main and McKeever, not the building down the street at 1041. Receptionist called and sent me in the right direction when I was 5 minutes late, good call!
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I wanted so hard to like this dentist, because she's really sweet and has a caring bedside manner. But both my husband and I have had really unprofessional experiences: -Each time I've been to this office, I've been left waiting inthe chair while the dentist attends to what is clearly TOO many other patients. Twice this meant I had to be shot up a second time with Novacaine (because I'd been left sitting in the chair so long it had worn off). -I took off work and paid for an uber to get to an appointment for Dr. Del Rio to put a crown in. When I got to the office, I was told that my crown hadn't arrived and they had forgotten to tell me so that I could reschedule. Erica at the front desk did not even bother to apologize - seemingly, it didn't cross her mind that missing work and paying for an uber is something that puts a person out of work and money. Later that day they called me to say that- they'd made a mistake! My crown HAD arrived, and could I come back in? This was one of the times that I sat in the chair waiting, trying to not be frustrating with how much of my time this office was wasting because they were disorganized and understaffed. - When I went in for an appointment, nobody bothered to tell me that they'd moved offices, two buildings down the street. So I was standing outside the wrong building at 9 am, trying to call, but nobody was even answering the phone. When I finally figured out that the office had moved, the receptionist chastised me for being late and again, didn't apologize for the lack of communication. - Erica processed our insurance for my husband's dental work and then later called to tell us that she'd purposely put an incorrect date down when she realized his insurance changed, so now we owed x amount of money. This felt so under the table, that I can't even start to comment on it. - We've decided to switch dentists because of this and have TOLD the office to please stop calling us, hounding us to schedule appointments. They call a few times a month still, and disregarded my requests to the point that I blocked their number. Overall, not a bad dentist, but really unprofessional and disorganized.
More than 1 year ago
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Friendly and welcoming staff!
More than 1 year ago
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Everyone there was very nice and honestly friendly. This was my first visit, and will not be my last.
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I left feeling very upset. The dental hygienist was great however I was told I could wait 20 more mins. To have the filling I originally booked for only to be denied treatment due to them wanting paperwork verification that Idon't need antibiotics before treatment. I've NOT needed antibiotics for dental treatment in over 6+ years!!!!!!
More than 1 year ago
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It took a little longer than normal because it was the first time I was using my insurance, and am a new patient. But the staff was super friendly, and very attentive. The dentist and the assistant was very polite, andexplained everything they were doing. I'm very happy with my experience here :)
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She has a great spirit. She assisted me with receiving the referral needed to proceed with a solution to the problem. I will return for a post op appointment in a week or so. You should definitely see her if she is in network and available.
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Everybody that works in the office is very nice the place is clean and it was very professional
More than 1 year ago
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Juat fine although I'm still a little numb.
More than 1 year ago
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Everything was great. The employees were excellent very tentative & caring with my child. Two thumbs up & five stars.
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my visit was really great. i was taken right away, and everyone in the office was windeful.
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She was very thorough and accomodating as I was a new patient with an emergency. They went out of their way to work me in!
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The entire staff was very friendly. Dr. Del Rio was very personable, and straight forward with my dental issues. She was quick yet thorough. Jessica her dental assistance was very personable as well, and good at what she was doing. Idefinitely enjoyed my visit, and who usually says that about going to the dentist?
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More than 1 year ago
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More than 1 year ago
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