What patients are saying
Overall rating
4.83
Average wait time
4.59
Bedside manner
5.00
“My visit to this office was excellent. From the moment I arrived, the staff made me feel comfortable and well cared for. The environment was welcoming, the check-in process was smooth, and the doctor took the time to listen and explain everything clearly. I left feeling confident about my care and truly appreciated the kindness and professionalism of the entire team. Highly recommend.”
cortney P.November 10, 2025
“Arleen took time to ask me questions and explain things to me. She has great bedside manner, and is friendly, funny and professional.”
Patricia A.October 10, 2025
About Arleen Velez
Ms. Arleen Velez is a family nurse practitioner at East Lake Medical Clinic in Saint Cloud, FL. She provides in-person and virtual consultations. She is fluent in Spanish and English, making her accessible to people of varying cultural backgrounds.
Ms. Velez provides precise diagnoses and personalized treatment plans for various conditions. She also educates individuals on the best preventive health practices.
Ms. Velez earned her master's degree in family health nursing from South University. She stays current with the research and medical advances to ensure evidence-based care for all her patients.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Office locations
1 of 2
Education and background
Practice names
Education and training
- South University, Master's in Family Health Nursing
Languages spoken
- English
- Spanish
Provider's gender
Female
NPI number
1598502288
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.59
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
36 reviews
Most relevant
The Dr was very professional , she ordered labs and a specialist , that’s good because make us feel good cared and protected
August 1, 2025Alcibiades M.Verified patient
Good doctor, they did seem a bit overbooked, which caused longer wait times.
September 26, 2025Adrian B.Verified patient
Everyone was very friendly and straight to the point.
December 16, 2025Helen R.Verified patient
Was the best decision I made going to a new doctor office.
July 30, 2025Elizabeth G.Verified patient
My visit to this office was excellent. From the moment I arrived, the staff made me feel comfortable and well cared for. The environment was welcoming, the check-in process was smooth, and the doctor took the time to listen and explain everything clearly. I left feeling confident about my care and truly appreciated the kindness and professionalism of the entire team. Highly recommend.
November 10, 2025cortney P.Verified patient
Arleen took time to ask me questions and explain things to me. She has great bedside manner, and is friendly, funny and professional.
October 10, 2025Patricia A.Verified patient
I really enjoyed Dr. Arleen Velez she was really nice very professional and she made me feel comfortable to Tell her my health problems. I am going to be staying with her as my primary. And the front office clerk was very helpful as well.
September 29, 2025Stephanie G.Verified patient
Doctor was attentive, professional, and truly caring. She took the time to listen to my concerns and explained everything in a clear and reassuring way. I felt comfortable and supported throughout the visit, and I appreciate her patience and kindness.
September 18, 2025Nurlana H.Verified patient
Dr. Vélez was awesome. She’s very nice, she’s a great listener, and wants to help. I will be making her my primary doctor for my regular visits. Thank you!!
September 2, 2025Alexandrea V.Verified patient
Very personable. I felt very comfortable.
August 28, 2025Barbara N.Verified patient
Arleen was great. Hard to communicate with her after the appointment with a question about medication and what was discussed at the appointment. Office staff replies and I’ve been waiting over 3 days to hear back from her.
Staff called me about 30 minutes prior to my appointment to confirm that I had the appointment scheduled that day.
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How soon can I make an appointment with Arleen Velez?
Generally, Arleen Velez has appointments available on Zocdoc within 1 week. You can see Arleen Velez's earliest availability on Zocdoc and make an appointment online.
Is Arleen Velez accepting new patients?
Arleen Velez generally accepts new patients on Zocdoc. You can see Arleen Velez's earliest availability on Zocdoc and schedule an appointment online.
Does Arleen Velez accept my insurance?
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Can I make an appointment with Arleen Velez online?
Yes, you can make an appointment online with Arleen Velez using Zocdoc. It’s simple, secure, and free.
What practice does Arleen Velez work with?
Arleen Velez works with East Lake Medical Clinic.
Where is Arleen Velez's office located?
Arleen Velez has 2 office locations, including in St Cloud and Orlando, view full addresses on Arleen Velez's profile.
What are common reasons for patients to see Arleen Velez?
Arleen Velez frequently sees patients for Allergy Consultation, Annual Physical, Arthritis, Illness, and Sports Injury. You can see other visit reasons for Arleen Velez on their profile.
What languages does Arleen Velez speak?
Arleen Velez speaks English and Spanish.
How do patients rate Arleen Velez in reviews?
36 patients have reviewed Arleen Velez. The overall rating for this doctor is 4.83/5. They have a 5/5 rating for bedside manner and a 4.59/5 rating for wait time. You can read individual reviews and ratings on their profile.