What patients are saying
Overall rating
4.85
Average wait time
4.52
Bedside manner
4.90
“Very friendly & thorough. She listened to my concerns and addressed any issues I described. The whole staff was very welcoming and sweet! I felt very comfortable.”
Jennifer R.March 15, 2021
“Arlene Santiago was very kind, personable and made me feel very comfortable. The office staff was just as great. I signed in and was seen immediatly by the nurse. Also, the facility was very clean and modern. Anyone worried about visiting during the pandemic has nothing to worry about, as the waiting room practices social distancing rules. Overall, great experience. I feel like I finally found someone that I can see consistenly. ”
Jacqueline A.More than 1 year ago
About Arlene Santiago
Catering to the residents of South Richmond Hill, NY, Ms. Arlene Santiago is a dedicated and skilled nurse practitioner. She currently practices at Interboro Health & Heart Associates and strives to deliver quality care to every visiting individual. She also works in association with the Brooklyn Hospital Center.
Ms. Santiago obtained her master's degree in adult gerontology nursing from the State University of New York, Stony Brook. She has also completed a Master's degree at Chamberlain University. She is a compassionate practitioner who believes in educating her patients about their health for both long- and short-term benefits.
Fluent in English and Spanish, Ms. Santiago is culturally attuned to patients from various backgrounds. She encourages her clients to discuss their concerns candidly and provides them with all the information they need to make educated decisions about their health care.
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In-network insurances
Aetna
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UnitedHealthcare
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Office location
Arlene Santiago, NP also offers online video visits for patients
Interboro Health & Heart Associates
10105 Lefferts Blvd, Suite 203, South Richmond Hill, NY 11419
Education and background
Practice names
Hospital affiliations
- The Brooklyn Hospital Center
Education and training
- State University of New York, Stony Brook, Master's in Adult Gerontology Nursing
Languages spoken
- English
- Spanish
Provider's gender
Female
NPI number
1891277901
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.52
Bedside manner
4.90
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65 reviews
Most relevant
amazing! she was very professional and took her time to explain everything, asked questions and listened. would recommend!
More than 1 year agoCindy G.Verified patient
She was patient and attentive and answered every question I had. She was also very informative.
February 27, 2020Octavia B.Verified patient
Very professional explain everything in detail of what step she wants to take with your health
February 5, 2020Richard R.Verified patient
Fast wait time and very pleasant staff. The Doctor was great and will go back again!
January 21, 2020Roxanne J.Verified patient
She was professional and made me feel comfortable. Very informative and caring
More than 1 year agoInitials hidden
Very great experience my mom was so please and she spoke Spanish.
July 6, 2020Stephanie S.Verified patient
They always make it quick and easy and are all very kind.
More than 1 year agoAlicia B.Verified patient
Super nice staff, extremely thorough and helpful.
More than 1 year agoAlicia B.Verified patient
Everyone was very friendly. Highly recommended.
July 23, 2021Richard S.Verified patient
Just excellent service all across the board
March 29, 2021Robert H.Verified patient
Very friendly & thorough. She listened to my concerns and addressed any issues I described. The whole staff was very welcoming and sweet! I felt very comfortable.
March 15, 2021Jennifer R.Verified patient
Best doctor ever, soooo funny lolol
January 12, 2021Desi Ivy S.Verified patient
Arlene Santiago was very kind, personable and made me feel very comfortable. The office staff was just as great. I signed in and was seen immediatly by the nurse. Also, the facility was very clean and modern. Anyone worried about visiting during the pandemic has nothing to worry about, as the waiting room practices social distancing rules. Overall, great experience. I feel like I finally found someone that I can see consistenly.
More than 1 year agoJacqueline A.Verified patient
Great
More than 1 year agoInitials hidden
She was amazing, she asked pertinent questions and was very welcoming. I’m so happy to have her as my primary caretaker, this was my first visit with her and it won’t be the last.
More than 1 year agoJoanna O.Verified patient
What a positive way to end a long day at work .Arlene and her staff were extremely helpful and informative. I received the upmost care and would highly recommend scheduling a visit .
More than 1 year agoLinda R.Verified patient
By far, the best office I’ve ever been to.
More than 1 year agoLouis T.Verified patient
Arlene was wonderful. She helped me feel very comfortable, answered all of my questions and was very thorough. Her student assistant was just as good. Great visit. I have just referred my mom to her as well.
January 21, 2020Caridad G.Verified patient
I had a very positive experience with NP Arlene as well as the other staff members. My exam was very thorough and all my questions and concerns were addressed to my satisfaction. Highly recommended!!!
December 2, 2019Benita H.Verified patient
Was willing to explain all questions asked thoroughly with no feeling of being rushed.She is genuine and knows what she is talking about.
November 29, 2019Kelwyn L.Verified patient
Originally had a 9am appt, got there and was told that it was for 11am. Not a problem. These things happen. However, it seemed that other patients were allowed to be seen before me. An hour and a half later, someone took my vitals. The front desk staff were very nice, however, passive aggressive patients were able to persuade getting ahead of others waiting. For a new patient, the priority did seemed minimal. The Dr was attentive, kind and I would recommend to others.
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November 27, 2020Alicia B.Verified patient
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June 17, 2020Lourdes T.Verified patient
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April 6, 2020Jacqueline V.Verified patient
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How soon can I make an appointment with Arlene Santiago?
Generally, Arlene Santiago has appointments available on Zocdoc within 1 week. You can see Arlene Santiago's earliest availability on Zocdoc and make an appointment online.
Is Arlene Santiago accepting new patients?
Arlene Santiago generally accepts new patients on Zocdoc. You can see Arlene Santiago's earliest availability on Zocdoc and schedule an appointment online.
Does Arlene Santiago accept my insurance?
Choose your insurance plan to verify if Arlene Santiago is in-network.
Can I make an appointment with Arlene Santiago online?
Yes, you can make an appointment online with Arlene Santiago using Zocdoc. It’s simple, secure, and free.
Which hospital is Arlene Santiago affiliated with?
Arlene Santiago is affiliated with The Brooklyn Hospital Center.
What practice does Arlene Santiago work with?
Arlene Santiago works with Interboro Health & Heart Associates.
Where is Arlene Santiago's office located?
Arlene Santiago has 2 office locations in South Richmond Hill, view full addresses on Arlene Santiago's profile.
What are common reasons for patients to see Arlene Santiago?
Arlene Santiago frequently sees patients for Annual Physical, General Consultation, Illness, Infection Consultation, and New Patient Visit. You can see other visit reasons for Arlene Santiago on their profile.
What languages does Arlene Santiago speak?
Arlene Santiago speaks English and Spanish.
How do patients rate Arlene Santiago in reviews?
65 patients have reviewed Arlene Santiago. The overall rating for this doctor is 4.85/5. They have a 4.9/5 rating for bedside manner and a 4.52/5 rating for wait time. You can read individual reviews and ratings on their profile.