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Qualifications and Experience
*Please allow yourself 1.5 hours at your initial appointment, which includes the consultation, examination, and any necessary x-rays. If you plan to use your insurance, please call/email us your insurance plan details so we can verify your coverage.* Dr. Candice So's mission and purpose are to touch lives by inspiring and giving physical, emotional and spiritual hope and health to every individual she encounters. Dr. So is among the most passionate and dedicated Chiropractors in California. Her goal is to help you get back to doing the things you love. Dr. So graduated from Vanderbilt University with double majors in Spanish & Economics, and received her Doctorate at Life Chiropractic College West. Dr. So practices the most advanced, safe, and gentle techniques. She is a member of the International Chiropractic Pediatric Association and is Webster Technique certified. Dr. So currently is completing her certificate in Applied Clinical Nutrition. Dr. So speaks English, Spanish, and Chinese with her patients. Dr. So is dedicated to provide care and education to her community through local outreach and workshops at senior citizen homes, non-profits, schools, San Francisco International Airport and businesses, such as Practice Fusion (San Francisco, CA) and Cellasic Corp (Hayward, CA). She also has volunteered her time and chiropractic skills and served in Ghana, Africa (2010) and Siem Reap, Cambodia (2011).
Verified Patient Reviews
Dr. Candice So is very professional and courteous. The office staff at Latch and So, however are not. Just minutes from checking in for my appointment, I was informed by Daniela office staff member that I had no appointment after it had been confirmed on ZocDoc. Upon checking out I was told I would have to pay 50% of the projected cost of the conaultation and X-rays whixh were yet to be taken as per my insurance. I communicated the fact that I had met my out if pocket max as per my insurance. The office staff member was quite rude in her response and went to consult with the person in charge of insurance. Then I was told that the insurance point person had "just left the building". Again, while Dr. Canduce So is great, her office staff could use some senitivity, professionalism, and courtesy training. It is an extremely large office with 5 active phyisicians. The personal touch is most certainly not present amongst the office staff.
I started visiting Dr Candice So at Latch & So a few weeks ago, and have been very impressed so far. I have never had a doctor do such a thorough evaluation before making an adjustment or prescribing a solution. My first visit consisted of x-rays and a long series of questions regarding my history. I had come in with hip discomfort, but through these x-rays she uncovered many interrelated issues with my back, neck and hips. It's great to have someone treat the body holistically rather than dealing with a single issue. Dr So is helping me to reverse years of poor posture and bad habits that have lead to a lot of misalignment in my body. I am so glad we caught it before it got worse -- I've already begun to feel a difference! As far as the office goes, visits are quick and efficient and the staff is very friendly.
After two visits I can say that I am not a chiropractics advocate. I do not find the science convincing, the treatment effective, or the medical professionalism present. It's more of a sales pitch than a medical treatment, IMO. I've never filled out so much paperwork after sending all of my ZocDoc paperwork. The ZocDoc integration is lacking, at best.
Staff was friendly and Dr. Candice So was very sweet & caring. Just an initial visit, but she scheduled my follow up appointment for < 1 week out. Hopefully the long term results are as good as her bedside manner.
Staff was very professional. The doctor is very pleasant and I am already feeling the benefits after 2 adjustments. Her and her assistant have been so informative as to how chiropractic work can help me. Parking isn't fun, I would suggest the bus as there is a stop right outside the clinic.
Dr. So saw me the same day I requested an appointment. She clearly cares about her patients - she took the time to explain my results to me and why certain things were off, rather than just telling me what to do next. I also appreciated the fact that she made an effort to understand my needs and expectations for treatment as well. I will definitely keep going back.