What patients are saying
Overall rating
4.65
Average wait time
4.40
Bedside manner
4.80
“I had to remind myself she is a doctor and not my BFF. Dr. So was friendly and kind and dam GOOD ! down to earth kind of person, and the appt. was not long, I plan to continue my appts. 3 times a week. the great thing about it is also the messages, the woman that did the message was the tops. I left feeling good, although i have a long way to go to be 100% I'm happy Dr. So willing to get me there.”
Blanca Luevano T.May 8, 2025
“Such an amazing healthcare provider! I’ve never had a chiropractic appointment before and I’m so glad my first visit was with Candice. She walked me through every step and explained everything to me very carefully and made sure I understood everything I needed to know :)”
Initials hiddenMay 13, 2023
About Dr. Candice So
*Please allow yourself 1.5 hours at your initial appointment, which includes the consultation, examination, and any necessary x-rays. If you plan to use your insurance, please upload on Zocdoc or call/email us your insurance plan details so we can verify your coverage.*
Dr. Candice So's mission and purpose are to touch lives by inspiring and giving physical, emotional and spiritual hope and health to every individual she encounters. Dr. So is among the most passionate and dedicated Chiropractors in California. Her goal is to help you get back to doing the things you love.
Dr. So graduated from Vanderbilt University with double majors in Spanish & Economics, and received her Doctorate at Life Chiropractic College West.
Dr. So practices the most advanced, safe, and gentle techniques. She is a member of the International Chiropractic Pediatric Association and is Webster Technique certified. Dr. So currently is completing her certificate in Applied Clinical Nutrition. Dr. So speaks English, Spanish, and Chinese with her patients.
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Office location
Education and background
Practice names
Education and training
- Life Chiropractic College West, Doctor of Chiropractic
Professional memberships
- International Chiropractic Pediatric Association
Languages spoken
- English
- Spanish
- Chinese (Cantonese)
Provider's gender
Female
NPI number
1639466394
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.65
Wait time
4.40
Bedside manner
4.80
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
89 reviews
Most relevant
This was a very frustrating, unprofessional, and disappointing experience. I will not be returning to this doctor or office.
August 22, 2024Sean S.Verified patient
Dr. so was pleasant and thorough with her assessment and seemed to really care about my well being. I would recommend Dr. So.
September 28, 2019Rachel P.Verified patient
Dr. So pays close attention to details and listens to her patients during the consultation phase. Highly recommended!
June 18, 2021Initials hidden
She has wonderful bed side manners. Over all my experience was great with this office .
November 16, 2024Nadya G.Verified patient
Great doctor! Explains everything well, answered my questions and the treatment seemed to work!
March 26, 2021Zuzana V.Verified patient
It was a great experience! The office was clean and organized. Dr. So is very patient and kind.
January 31, 2021Jing Jing L.Verified patient
Amazing doctor and staff! I am so glad that I found this practice.
December 4, 2023Mary G.Verified patient
Dr. Candice is a wonderful person and a great chiropractor. Highly recommend!
August 12, 2020Roger A. T.Verified patient
Dr. So is AMAZING! An incredible and thoughtful listener.
February 20, 2021Priya C.Verified patient
Me encanto
June 2, 2025Jayro K.Verified patient
I had to remind myself she is a doctor and not my BFF. Dr. So was friendly and kind and dam GOOD ! down to earth kind of person, and the appt. was not long, I plan to continue my appts. 3 times a week. the great thing about it is also the messages, the woman that did the message was the tops. I left feeling good, although i have a long way to go to be 100% I'm happy Dr. So willing to get me there.
May 8, 2025Blanca Luevano T.Verified patient
I had good experience
January 8, 2024Dawit Z.Verified patient
Such an amazing healthcare provider! I’ve never had a chiropractic appointment before and I’m so glad my first visit was with Candice. She walked me through every step and explained everything to me very carefully and made sure I understood everything I needed to know :)
May 13, 2023Initials hidden
The staff here run a well-oiled machine, every time I'm here they seem to see a lot of patients in an efficient manner. Dr. So is incredibly warm and a great communicator. I'm looking forward to continuing to see her!
February 10, 2022Sylvia A.Verified patient
The doctor was very professional
February 24, 2021Initials hidden
Fine
October 2, 2019Initials hidden
Dr.Candice was very professional. I also liked the fact that she is very knowledgeable in both traditional Chinese medicine and Western medicine.
The front desk could be better. I scheduled and arrived 15 minutes before my appointment, but I still needed to wait for about 45 minutes to be seen. There was a new/training administrator and she was very nice to me and made sure that I was being token care of unlike other administrators.
More than 1 year agoInitials hidden
Scheduled the visit for upper back pain and inability to sleep. Candice focused on history taking and scheduling follow up visits to review X-rays. It literally takes 5 mins to get the X-rays, not sure why I had to come 5 days later to review. Guess the focus is not on the issue I am having, but on building visits with semi intelligent explanations.
November 29, 2018Prasad P.Verified patient
Dr. Candice So is very professional and courteous. The office staff at Latch and So, however are not. Just minutes from checking in for my appointment, I was informed by Daniela office staff member that I had no appointment after it had been confirmed on ZocDoc. Upon checking out I was told I would have to pay 50% of the projected cost of the conaultation and X-rays whixh were yet to be taken as per my insurance. I communicated the fact that I had met my out if pocket max as per my insurance. The office staff member was quite rude in her response and went to consult with the person in charge of insurance. Then I was told that the insurance point person had "just left the building".
Again, while Dr. Canduce So is great, her office staff could use some senitivity, professionalism, and courtesy training.
It is an extremely large office with 5 active phyisicians. The personal touch is most certainly not present amongst the office staff.
September 24, 2017Initials hidden
I started visiting Dr Candice So at Latch & So a few weeks ago, and have been very impressed so far. I have never had a doctor do such a thorough evaluation before making an adjustment or prescribing a solution. My first visit consisted of x-rays and a long series of questions regarding my history. I had come in with hip discomfort, but through these x-rays she uncovered many interrelated issues with my back, neck and hips. It's great to have someone treat the body holistically rather than dealing with a single issue. Dr So is helping me to reverse years of poor posture and bad habits that have lead to a lot of misalignment in my body. I am so glad we caught it before it got worse -- I've already begun to feel a difference!
As far as the office goes, visits are quick and efficient and the staff is very friendly.
June 28, 2017Jenna C.Verified patient
After two visits I can say that I am not a chiropractics advocate. I do not find the science convincing, the treatment effective, or the medical professionalism present. It's more of a sales pitch than a medical treatment, IMO.
I've never filled out so much paperwork after sending all of my ZocDoc paperwork. The ZocDoc integration is lacking, at best.
May 25, 2017Selino V.Verified patient
Staff was friendly and Dr. Candice So was very sweet & caring. Just an initial visit, but she scheduled my follow up appointment for < 1 week out. Hopefully the long term results are as good as her bedside manner.
April 15, 2017Joshua D.Verified patient
Staff was very professional. The doctor is very pleasant and I am already feeling the benefits after 2 adjustments. Her and her assistant have been so informative as to how chiropractic work can help me. Parking isn't fun, I would suggest the bus as there is a stop right outside the clinic.
March 28, 2017Bethany B.Verified patient
Dr. So saw me the same day I requested an appointment. She clearly cares about her patients - she took the time to explain my results to me and why certain things were off, rather than just telling me what to do next. I also appreciated the fact that she made an effort to understand my needs and expectations for treatment as well. I will definitely keep going back.
March 1, 2017Jaclyn M.Verified patient
I love Dr. Candice So. She always fixes the pain and makes it go away without me even telling her where it hurts, she's that good! I appreciate when doctors know how to treat their patients with individual care and advice for health to my scoliosis, Dr. Candice really knows how to improve your health all the way around.
More than 1 year agoLM
I found Dr. So very friendly and knowledgeable, easy to converse with about the issues I was experiencing. Her treatment plan has been very helpful; it has allowed me to recover at a pace I did not think was possible. Being physically active is very important to me, the treatment enabled me to get to my old level of activity and in some instances surpase it. I highly recommend Dr. So.
More than 1 year agoJD
I have been seeing Dr. Candice for almost three years now, and she has been nothing short of amazing. I have learned so much about my body as well as my mind and soul. The visits are always a pleasure and I always leave feeling fresh and alive. Dr. Candice is the best! :)
More than 1 year agoJB
It was superb!
More than 1 year agoKC
R arm numbness - improved a lot right after 2nd visit neck - no more pain today. 1st visit already felt relief. I was able to sleep all night through after 4 visits!!
More than 1 year agoNL
Always get in and out quickly & feel my whole body is being treated. Everyone who works here is kind & acccommodating. Dr. Candice So always makes me feel calm & happy!
More than 1 year agoRW
Very thorough and holistic approach. My health has approved greatly since visiting Dr. So. She takes a natural approach to the whole patient. My back pain has been reduced, and my breathing has improved as well. I would highly reccommend Dr. So to anyone!
More than 1 year agoSP
Hey its working! I feel much better since I started. Since my car accident two weeks ago my neck feels better and Im sleeping better. Everytime I leave Dr. So's office I feel less tension, more relaxed, and very calm.
More than 1 year agoSW
July 10, 2025Xueshan B.Verified patient
July 9, 2025Waiyan M.Verified patient
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April 25, 2025Henry T.Verified patient
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September 15, 2023Niharika B.Verified patient
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How soon can I make an appointment with Dr. Candice So?
Generally, Dr. Candice So has appointments available on Zocdoc within 1 week. You can see Dr. So's earliest availability on Zocdoc and make an appointment online.
Is Dr. Candice So accepting new patients?
Dr. Candice So generally accepts new patients on Zocdoc. You can see Dr. So's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Candice So accept my insurance?
Choose your insurance plan to verify if Dr. So is in-network.
Can I make an appointment with Dr. Candice So online?
Yes, you can make an appointment online with Dr. So using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Candice So work with?
Dr. Candice So works with Latch & So Chiropractic.
Where is Dr. Candice So's office located?
Dr. Candice So's office is located at 1237 Van Ness Ave, San Francisco, CA 94109.
What are common reasons for patients to see Dr. Candice So?
Dr. Candice So frequently sees patients for Back Pain, Chiropractic Consultation, New Patient Visit, Sports Injury, and Weight Loss Consultation. You can see other visit reasons for Dr. Candice So on their profile.
What languages does Dr. Candice So speak?
Dr. Candice So speaks English, Spanish, and Chinese (Cantonese).
How do patients rate Dr. Candice So in reviews?
89 patients have reviewed Dr. Candice So. The overall rating for this doctor is 4.65/5. They have a 4.8/5 rating for bedside manner and a 4.4/5 rating for wait time. You can read individual reviews and ratings on their profile.