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Carbon Health Urgent Care - Palm Desert

Carbon Health Urgent Care - Palm Desert

Urgent Care Clinic
44-419 Town Center Way, Palm Desert, CA
Closed
•
Opens 8am Tue
4.68
“Very friendly and very clean. The wait time is 1 hour though. Then a total of two hours after its over. The office was not crowded. I was there for a covid test.”
Sandra R.December 3, 2025
New patient appointments
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What patients are saying

Overall rating

4.68

Average wait time

4.00

Bedside manner

4.38
“Very friendly and very clean. The wait time is 1 hour though. Then a total of two hours after its over. The office was not crowded. I was there for a covid test.”
Sandra R.December 3, 2025
“I liked that you dont have to do any paperwork if you are over 65. The wait time was longer than expected because I was the only one waiting. It took 4 days for the diagnosis and treatment but that was not there fault they had to take tests and wait for results. Overall good but not extraordinary ”
Initials hiddenLess than 1 year ago

About Carbon Health Urgent Care - Palm Desert

Carbon Health combines smart technology and modern design to help make high-quality, inclusive, and personal healthcare accessible to all. With our convenient urgent care locations, we treat a full spectrum of health needs including cold, COVID and flu symptoms, urinary tract infections, sinus infections, abdominal pain, high blood pressure, and more. Experience flexible appointment times, same-day availability, and caring providers at all Carbon Health locations.

Is this clinic in your insurance network?

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In-network insurances

99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
200+ more in-network plans

Popular visit reasons

Arthritis
Ear Infection
Gallstones
Illness
Rash
Sleep Problems
Sports Injury
X-ray
Arthritis
Ear Infection
Gallstones
Illness

Office location & hours

Carbon Health - Urgent Care
44-419 Town Center Way, Palm Desert, CA 92260
Get directions
Hours
Monday:
8:00am - 6:00pm
Tuesday:
8:00am - 6:00pm
Wednesday:
8:00am - 6:00pm
Thursday:
8:00am - 6:00pm
Friday:
8:00am - 6:00pm
Saturday:
8:00am - 6:00pm
Sunday:
8:00am - 6:00pm

Background

Practice names

Languages spoken

  • English

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.68
Wait time
4.00
Bedside manner
4.38
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
57 reviews
Most relevant
Test results took 3 days, by then the medication and treatment prescribed was ineffective.
Vanessa was a very knowledgable provider and young lady at front desk was very cordial and helpful.
Verified patient
Outstanding. Dr. even offered to be on a call with my spouse to explain the process and findings.
Verified patient
Overall good experience!! I would definitely recommend them and return again!!!
Verified patient
Process seemed simple enough but the copay of $75 didn’t seem right. Didn't have the energy to argue. Waited 45 minutes for the PA (not do to) to tell me she couldn’t help me.
Verified patient
Good location, clean and attractive facility, personable and professional staff. It took over an hour, from the waiting area and then in the examination room before a very short interaction with a doctor who assigned an assistant to suture a wound on my leg, after another wait time. No mention of the copay prior to my appointment because I booked it online. It seemed high to me from my experience with other urgent care facilities.
Verified patient
Very friendly and very clean. The wait time is 1 hour though. Then a total of two hours after its over. The office was not crowded. I was there for a covid test.
Verified patient
I liked that you dont have to do any paperwork if you are over 65. The wait time was longer than expected because I was the only one waiting. It took 4 days for the diagnosis and treatment but that was not there fault they had to take tests and wait for results. Overall good but not extraordinary
I got there about 10 minutes before my appt, brought my med list with me, had completed the online info prior to visit. I was greeted quickly and pleasantly. There was no one waiting in the waiting area. I was seen within 5 mins of my appt time.
One person said that the Nurse Practitioner was going to be the one doing the procedure, and they didn't. The intake nurse that ended up doing things was nice, but at one point wiped down the cabinet AND THE FLOOR with a paper towel and then did NOT change her gloves before touching any of the equipment. The NP was curt and not welcoming, making sure to say the medical terms as quickly as possible. I ended up paying for a service that I did not have a resolution to. If this were any other business, I would not be required to pay for something that someone didn't fix. Overall unpleasant experience.
friendly, clean, good communication...
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Frequently asked questions

How soon can I make an appointment with Carbon Health Urgent Care - Palm Desert?

Generally, Carbon Health Urgent Care - Palm Desert has appointments available on Zocdoc within 1 week. You can see Carbon Health Urgent Care - Palm Desert's earliest availability on Zocdoc and make an appointment online.

Is Carbon Health Urgent Care - Palm Desert accepting new patients?

Carbon Health Urgent Care - Palm Desert generally accepts new patients on Zocdoc. You can see Carbon Health Urgent Care - Palm Desert's earliest availability on Zocdoc and schedule an appointment online.

Does Carbon Health Urgent Care - Palm Desert accept my insurance?

Choose your insurance plan to verify if Carbon Health Urgent Care - Palm Desert is in-network.

Can I make an appointment with Carbon Health Urgent Care - Palm Desert online?

Yes, you can make an appointment online with Carbon Health Urgent Care - Palm Desert using Zocdoc. It’s simple, secure, and free.

What practice does Carbon Health Urgent Care - Palm Desert work with?

Where is Carbon Health Urgent Care - Palm Desert's office located?

Carbon Health Urgent Care - Palm Desert's office is located at 44-419 Town Center Way, Palm Desert, CA 92260.

What are common reasons for patients to see Carbon Health Urgent Care - Palm Desert?

Carbon Health Urgent Care - Palm Desert frequently sees patients for Arthritis, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Carbon Health Urgent Care - Palm Desert on their profile.

What languages does Carbon Health Urgent Care - Palm Desert speak?

How do patients rate Carbon Health Urgent Care - Palm Desert in reviews?

57 patients have reviewed Carbon Health Urgent Care - Palm Desert. The overall rating for this doctor is 4.68/5. They have a 4.38/5 rating for bedside manner and a 4/5 rating for wait time. You can read individual reviews and ratings on their profile.

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