What patients are saying
Overall rating
4.71
Average wait time
4.48
Bedside manner
4.77
“I was seen quickly, and recommended your services to the hotel I am staying at.
My only issue was there was no doorbell & door was locked. Receptionist was on the phone & seemed to ignore our attempt to enter. I understand security but this needs work. We got in when another customer left.
That was the only disappointment, otherwise everyone was top notch!”
Catherine V.April 2, 2026
“Thomas the PA was very kind and a great listener. I felt very comfortable with him. He was communicative.”
Initials hiddenJuly 20, 2025
About Carbon Health Urgent Care - San Francisco Market Street
Carbon Health combines smart technology and modern design to help make high-quality, inclusive, and personal healthcare accessible to all. With our convenient urgent care locations, we treat a full spectrum of health needs including cold, COVID and flu symptoms, urinary tract infections, sinus infections, abdominal pain, high blood pressure, and more. Experience flexible appointment times, same-day availability, and caring providers at all Carbon Health locations.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Office location & hours
Hours
Monday:
9:00am - 7:00pm
Tuesday:
9:00am - 7:00pm
Wednesday:
9:00am - 7:00pm
Thursday:
9:00am - 7:00pm
Friday:
9:00am - 7:00pm
Saturday:
9:00am - 7:00pm
Sunday:
9:00am - 7:00pm
Background
Practice names
Languages spoken
- English
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.71
Wait time
4.48
Bedside manner
4.77
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
262 reviews
Most relevant
Thomas the PA was very kind and a great listener. I felt very comfortable with him. He was communicative.
July 20, 2025Initials hidden
Yes- had to wait a couple days for verification on results of an exam that would have been nicer to know day of- but ..
June 23, 2024Vicki M.Verified patient
Just ok, didn’t feel that the dr had enough time to ask standard well-being questions to best assess my health. Felt rushed.
October 23, 2019Lana A.Verified patient
The PA and her staff were considerate and attentive. I appreciated their help.
Less than 1 year agoInitials hidden
Great experience! Professional team! I highly recommend it
Less than 6 months agoInitials hidden
Excellent. Very knowledgeable clinician. Able & open to answer all my questions and made me feel at ease.
More than 1 year agoSV
They were friendly and welcoming, and were excellent in communication and listening.
November 15, 2023Olivia E.Verified patient
The team went above & beyond to give me great care!
October 3, 2024Initials hidden
Great doctor! Informative and friendly. I would definitely see him again!
November 29, 2016Initials hidden
Very efficient service, can't fault them for anything.
June 13, 2023Jane M.Verified patient
Very modern and clean facilities, attentive staff.
More than 1 year agoInitials hidden
I was seen quickly, and recommended your services to the hotel I am staying at.
My only issue was there was no doorbell & door was locked. Receptionist was on the phone & seemed to ignore our attempt to enter. I understand security but this needs work. We got in when another customer left.
That was the only disappointment, otherwise everyone was top notch!
April 2, 2026Catherine V.Verified patient
He was excellent.
Less than 6 months agoInitials hidden
Unfortunately, my frustration with attempting to book with an urgent care provider - receiving confirmations for 4 appointments in a row and having all four cancelled - I ended up booking with Carbon Health. They were amazing, however, I have continually felt frustrated with attempts to book with a doctor or chat with anyone who could actually assist me when using ZocDoc and am considering cancelling and paying for medical insurance out of pocket due to the continuous frustration with ZocDoc.
April 2, 2025Laura W.Verified patient
great professional team.
February 18, 2025Luis Antonio P.Verified patient
Day and night with other Urgent Care centers! I was able to be seen within 15-30min and both the front desk, nurse and doctor were amazing. The facility looks brand new and was super clean. They took the time to listen/help and did a thorough examination of my issue.
October 26, 2024Bruno L.Verified patient
Everything went smoothly and professionally.
June 25, 2024Charles R.Verified patient
The urgent care was easy, stuffs was helpful.
January 14, 2024Initials hidden
professional, efficient,friendly.
September 15, 2023Alan P.Verified patient
Easy and affordable!
May 22, 2023William M.Verified patient
Very stark and almost rude. Don’t recommend
December 9, 2020Initials hidden
Other than none of the ZocDoc information I’d already submitted via the app getting to them - I had to re enter everything on their system. The place was professional, modern and clean, Doctor & nurse were good and my daughter was well taken care of.
August 11, 2019Paul C.Verified patient
This is an urgent care, where you would go during a dire situation, but it takes forever to register through the ipads and scan ur insurance card by yourself, standing. I was not in the mindset to do so myself because I was in pain. That alone already makes me not want to come back here.
January 11, 2019Hien V.Verified patient
The staff is professional. The atmosphere was nice and the MA and PA who took care of me while I had a fever, were super professional and nice. It was quick and painless.
Thanks guys!
Malalay
January 24, 2017Malalay S.Verified patient
Had a wonderful apointment with one of the other doctors at the clinic who was incredibly helpful , kind, and thorough. Really a great experience.
December 29, 2016Elizabeth P.Verified patient
Good experience, timely & personable.
More than 1 year agoGG
Everyone in the office was efficient and friendly. The office itself had a professional yet welcoming vibe. Everything they told me was clear and to the point. Would recommend this facility.
More than 1 year agoInitials hidden
So helpful & lovely!
More than 1 year agoMC
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November 6, 2025Malvika B.Verified patient
October 30, 2025Madhulika D.Verified patient
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October 11, 2025Matthew B.Verified patient
September 22, 2025Christine A.Verified patient
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August 24, 2025Chloe B.Verified patient
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July 5, 2025Andrina E.Verified patient
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January 27, 2025Margaret S.Verified patient
January 27, 2025Bassim E.Verified patient
January 13, 2025Samuel R.Verified patient
More than 1 year agoInitials hidden
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How soon can I make an appointment with Carbon Health Urgent Care - San Francisco Market Street?
Generally, Carbon Health Urgent Care - San Francisco Market Street has appointments available on Zocdoc within 1 week. You can see Carbon Health Urgent Care - San Francisco Market Street's earliest availability on Zocdoc and make an appointment online.
Is Carbon Health Urgent Care - San Francisco Market Street accepting new patients?
Carbon Health Urgent Care - San Francisco Market Street generally accepts new patients on Zocdoc. You can see Carbon Health Urgent Care - San Francisco Market Street's earliest availability on Zocdoc and schedule an appointment online.
Does Carbon Health Urgent Care - San Francisco Market Street accept my insurance?
Choose your insurance plan to verify if Carbon Health Urgent Care - San Francisco Market Street is in-network.
Can I make an appointment with Carbon Health Urgent Care - San Francisco Market Street online?
Yes, you can make an appointment online with Carbon Health Urgent Care - San Francisco Market Street using Zocdoc. It’s simple, secure, and free.
What practice does Carbon Health Urgent Care - San Francisco Market Street work with?
Where is Carbon Health Urgent Care - San Francisco Market Street's office located?
Carbon Health Urgent Care - San Francisco Market Street's office is located at 1998 Market St, San Francisco, CA 94102.
What are common reasons for patients to see Carbon Health Urgent Care - San Francisco Market Street?
Carbon Health Urgent Care - San Francisco Market Street frequently sees patients for Arthritis, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Carbon Health Urgent Care - San Francisco Market Street on their profile.
What languages does Carbon Health Urgent Care - San Francisco Market Street speak?
Carbon Health Urgent Care - San Francisco Market Street speaks English.
How do patients rate Carbon Health Urgent Care - San Francisco Market Street in reviews?
262 patients have reviewed Carbon Health Urgent Care - San Francisco Market Street. The overall rating for this doctor is 4.71/5. They have a 4.77/5 rating for bedside manner and a 4.48/5 rating for wait time. You can read individual reviews and ratings on their profile.