What patients are saying
Overall rating
4.71
Average wait time
4.31
Bedside manner
4.80
“They were very professional, greet you when you arrived and checked in completed your information. Nurse and Doctor was very patient and understanding my questions and answered them. First time to the Clinic and yes if need be I will come back. ”
Initials hiddenAugust 23, 2026
“Facility was clean. Staff was friendly. I was seen quickly. The caregiver, Audrey I believe, was lovely.”
Janine P.July 31, 2026
About Carbon Health Urgent Care - San Mateo
Carbon Health combines smart technology and modern design to help make high-quality, inclusive, and personal healthcare accessible to all. With our convenient urgent care locations, we treat a full spectrum of health needs including cold, COVID and flu symptoms, urinary tract infections, sinus infections, abdominal pain, high blood pressure, and more. Experience flexible appointment times, same-day availability, and caring providers at all Carbon Health locations.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Office location & hours
Hours
Monday:
9:00am - 7:00pm
Tuesday:
9:00am - 7:00pm
Wednesday:
9:00am - 7:00pm
Thursday:
9:00am - 7:00pm
Friday:
9:00am - 7:00pm
Saturday:
9:00am - 7:00pm
Sunday:
9:00am - 7:00pm
Background
Practice names
Languages spoken
- English
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.71
Wait time
4.31
Bedside manner
4.80
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
121 reviews
Most relevant
Facility was clean. Staff was friendly. I was seen quickly. The caregiver, Audrey I believe, was lovely.
July 31, 2026Janine P.Verified patient
I had an appointment at nine but was seen at 10am.
The nurse practitioner was excellent.
Stuff was great
December 20, 2025Irina N.Verified patient
Very kind and nice and Dr was very knowledgeable and kind and thorough.
February 22, 2026Kim D.Verified patient
To go place if something happens! Would recommend!
May 31, 2026Aliaksandr K.Verified patient
I was in for respiratory issues.
She did not check my throat.
December 19, 2025Nena N.Verified patient
Carbon Health was fast, easy and efficient.
Highly recommend San Mateo location.
February 19, 2024Lisa L.Verified patient
Friendly and professional, caring. Easy access to getting appointment
January 3, 2025Patrick D.Verified patient
Fast, efficient diagnosis and proposed treatment.
October 16, 2025Kristin E.Verified patient
I was late to the appointment and still got the best care
March 28, 2025Tetiana M.Verified patient
They were very professional, greet you when you arrived and checked in completed your information. Nurse and Doctor was very patient and understanding my questions and answered them. First time to the Clinic and yes if need be I will come back.
August 23, 2026Initials hidden
I don't recommend making an appointment at this practice. They took "urgent care" visitors before me and I kept waiting because I had an appointment. I recommend walking in for urgent care without scheduling.
Less than 1 month agoInitials hidden
I went in for very heavy legs and dizziness, they ran up tests without clear explanation (god knows how much they’d bill me for these so called basic tests) to spew me an AI-written generic note that doesn’t help in any way and is not worth what I went through.
July 27, 2026Initials hidden
I really appreciated the help I received from Carbon Health. The team listened to me closely and secured the testing I’ve needed to determine my best next steps as I work my way back to full health.
April 29, 2026Jami T.Verified patient
My entire experience at Carbon health was amazing… I felt like I got very good care and was listened to and I got my test results back rather quickly. I was so grateful they could fit me in on a Sunday.
Less than 1 year agoInitials hidden
Efficient and caring
January 28, 2026Initials hidden
Prompt,professional,friendly and very thorough
October 10, 2025Lawrence R.Verified patient
KD was good to work with.
August 22, 2025Richard G.Verified patient
Thankful for quick, responsive care at Carbon Health. Doctor identified potential appendicitis as the source of my stomach pain and referred me to ER for emergency care. I was operated on hours later, but thankfully before appendix burst and was able to avoid any complications.
July 14, 2025Initials hidden
No help for sickness
June 27, 2024Honbo Z.Verified patient
I was told they are running behind by 45 minutes to an hour. However, it took them 2h to see me. I think that's not great, especially because I was sick with covid the whole time, which I didn't know at the time. Thank heavens, I was wearing a mask.
March 24, 2024Fatima A.Verified patient
when I arrived the front desk staff was very polite and organized taking my information. I was taken from the waiting area promptly at my scheduled appointment and the tech and nurse staff were both very efficient, friendly and knowledgeable. Very easy to schedule my appointment online.
Paul
September 13, 2023Paul S.Verified patient
Less than 1 month agoInitials hidden
July 21, 2026Jason B.Verified patient
Less than 3 months agoInitials hidden
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May 4, 2026Everett K.Verified patient
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March 20, 2026Kevin T.Verified patient
March 14, 2026Jesse A.Verified patient
February 2, 2026Cristin F.Verified patient
Less than 1 year agoInitials hidden
January 1, 2026Benjamin P.Verified patient
Less than 1 year agoInitials hidden
December 25, 2025David C.Verified patient
October 22, 2025Sheryl T.Verified patient
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August 30, 2025Shomir D.Verified patient
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August 20, 2025Matthew R.Verified patient
July 16, 2025Pauli K.Verified patient
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June 28, 2025Feaba A.Verified patient
More than 1 year agoInitials hidden
June 9, 2025Alisa K.Verified patient
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February 22, 2025Taekyeung L.Verified patient
February 4, 2025Shambhavi R.Verified patient
More than 1 year agoInitials hidden
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How soon can I make an appointment with Carbon Health Urgent Care - San Mateo?
Generally, Carbon Health Urgent Care - San Mateo has appointments available on Zocdoc within 1 week. You can see Carbon Health Urgent Care - San Mateo's earliest availability on Zocdoc and make an appointment online.
Is Carbon Health Urgent Care - San Mateo accepting new patients?
Carbon Health Urgent Care - San Mateo generally accepts new patients on Zocdoc. You can see Carbon Health Urgent Care - San Mateo's earliest availability on Zocdoc and schedule an appointment online.
Does Carbon Health Urgent Care - San Mateo accept my insurance?
Choose your insurance plan to verify if Carbon Health Urgent Care - San Mateo is in-network.
Can I make an appointment with Carbon Health Urgent Care - San Mateo online?
Yes, you can make an appointment online with Carbon Health Urgent Care - San Mateo using Zocdoc. It’s simple, secure, and free.
What practice does Carbon Health Urgent Care - San Mateo work with?
Where is Carbon Health Urgent Care - San Mateo's office located?
Carbon Health Urgent Care - San Mateo's office is located at 46 Hillsdale Mall, San Mateo, CA 94403.
What are common reasons for patients to see Carbon Health Urgent Care - San Mateo?
Carbon Health Urgent Care - San Mateo frequently sees patients for Arthritis, Illness, Sleep Problems, Sports Injury, and X-ray. You can see other visit reasons for Carbon Health Urgent Care - San Mateo on their profile.
What languages does Carbon Health Urgent Care - San Mateo speak?
Carbon Health Urgent Care - San Mateo speaks English.
How do patients rate Carbon Health Urgent Care - San Mateo in reviews?
121 patients have reviewed Carbon Health Urgent Care - San Mateo. The overall rating for this doctor is 4.71/5. They have a 4.8/5 rating for bedside manner and a 4.31/5 rating for wait time. You can read individual reviews and ratings on their profile.