What patients are saying
Overall rating
4.88
Average wait time
4.93
Bedside manner
4.89
“Dr. Toms is the best. She is absolutely wonderful. She listens, she cares, and she works to find your best treatment. Highly recommend! ”
CLLess than 1 year ago
“Charlotte provided many resources for the topics we spoke about and gave detailed answers and tools to move forward. ”
Talor S.July 5, 2025Video visit
About Dr. Charlotte Toms
Focus areas
Anxiety
Bipolar Disorder
Psychiatry Consultation
Attention-Deficit / Hyperactivity Disorder (ADHD)
Depression
Binge Eating
Psychiatric Medication Management
Clientele seen
Young adults (18-24)
Adults (25-64)
Individuals
Treatment approaches
Cognitive Behavioral (CBT)
Motivational Interviewing
Interpersonal
Narrative
Mindfulness-Based (MBCT)
Person-Centered
Identity
Gender
FemaleLanguages spoken
English
Getting to know Dr. Charlotte Toms
*By providing your phone number and/or email address during booking, you agree to receive communications via e-mail, phone call and/or text message from or on behalf of Charlotte Toms/Worthy Psychiatric Solutions about your appointment, registration, insurance and payment information, and treatment.*
Charlotte is a doctoral prepared and board certified Psychiatric Mental Health Nurse Practitioner. She has been working in the mental health field since 2017. Charlotte works with adults that are struggling with anxiety, depression, ADHD, PTSD, cPTSD, insomnia, addictions, and various other mental health disorders. Besides her doctorate degree, she received dual bachelors degrees in psychology and nursing, giving her a robust and well-rounded educational foundation that has been crucial in her patients’ success and progress. Charlotte has extensive experience treating clients suffering from mood disorders and the aftermath of trauma using an integrative treatment approach. She has received special population focused training from her VA experience working with veterans battling with PTSD and substance misuse.
What should a new client know about working with you?
Charlotte strives to help her clients find peace in their lives by making healthier choices and building healthier relationships with themselves and others. Her personal philosophy is that achieving mental wellbeing is a unique personal journey of self-discovery for each individual, and that it is not our history that defines us, but the choices we make in our present. Charlotte believes within every individual there is an inner strength waiting to be awakened and nurtured to take control of their life, their mental health, and ultimately their recovery.
What is your typical process for working with clients?
Both insured and self-pay clients will receive an invite email from Simple Practice (this is what we use for charting purposes). Please create an account and complete the forms/questionnaires in this portal. New patients are required to fill out patient forms/consents before attending the session. Private and secure communication is done via the Simple Practice portal and video links for attending your session will be sent securely here.
Insurance: Insurance verification/billing is provided through Headway/Grow Therapy. Clients will receive an email from Headway/Grow Therapy with instructions for creating an account for insurance verification prior to appointment.
Payment is due 24hrs prior to appointment.
Is this doctor in your insurance network?
Enter your insurance carrier and plan
choose insurance
In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Out-of-pocket fees and assistance
Initial session: $300 for 60 minutes
Ongoing session: $185 for 30 minutes
More information on payments and coverage
**AZ: BCBS, Cigna, Aetna, United Healthcare, United Behavioral Health, Optum, Oscar, Oxford, AvMed, Quest Behavioral Health, Surest/Bind, All Savers & self-pay accepted
**IA: Cigna, Aetna, United Healthcare, Oxford, Quest Behavioral Health & self-pay accepted
**WY: Cigna, Aetna, United Healthcare, Oxford & self-pay accepted
Please provide at least 24hrs notice prior to cancelling or rescheduling to avoid no-show/late cancellation fees:
-Initial assessment fee: $100
-Follow up fee: $50
We can provide a Superbill for out-of-network clients and help with reimbursement. We're happy to work with you to keep mental health accessible and affordable.
Education and background
Practice names
Board certifications
- American Nurses Credentialing Center
Education and training
- University of Florida, Doctorate in Psychiatric Mental Health Nursing
- University of Florida (Bachelor's)
NPI number
1184334286
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.93
Bedside manner
4.89
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
106 reviews
Most relevant
She always takes the time to make sure she has a full grasp of where I am mentally and explains our plans moving forward
Less than 1 year agoMJ
Charlotte provided many resources for the topics we spoke about and gave detailed answers and tools to move forward.
July 5, 2025Talor S.Verified patientVideo visit
Very robotic and the entire appointment was her asking me the same questions I answered on the prescreening questions
Less than 1 year agoInitials hiddenVideo visit
Provider was very informative and I really liked the way she explained things to me that I did not understand.
May 13, 2025Darlene S.Verified patientVideo visit
It was just the initial intake questions but I can tell she knows her stuff and was patient with my overly long answers.
July 31, 2024Jonathan G.Verified patientVideo visit
Seeing Charlotte is always a great experience she goes above and beyond to find ways to work with patients
September 13, 2024Initials hiddenVideo visit
Charlotte listened to my concerns, and advised me on what to do next, she’s a very good listener
October 4, 2024Sean H.Verified patientVideo visit
Very sweet & very smart. she is up to date on new information and medication.
February 24, 2025Serenity P.Verified patientVideo visit
Charlotte Toms was very helpful and listened well to me and my concerns.
July 23, 2024Callahan U.Verified patientVideo visit
I had an awful experience and feel worse off after speaking with this provider. Clearly a very intelligent person but not suited for me as a client.
July 10, 2025Colleen O.Verified patientVideo visit
Dr. Toms is the best. She is absolutely wonderful. She listens, she cares, and she works to find your best treatment. Highly recommend!
Less than 1 year agoCL
Charlotte is very knowledgeable and patient. She has met me (emotionally) where I've needed at every appointment, and provided feedback and guidance that I have not been able to "dig out" myself. She is sensitive to my weaknesses, and stabilizes my crutches to both lift me up and light a fire. I *highly* recommend Charlotte to guide you, as she has helped me put spark back in my days when I thought I didn't have it in me anymore. I personally, have not found anyone better.
Less than 1 year agoRS
Dr. Charlotte was incredible in every way. Professional but approachable, nonjudgmental and very comforting. I was easily able to trust her and say whatever I needed without feeling judged. She was very supportive and took the entire appointment seriously which was really important to me. People like her are what make doctors amazing individuals. I will definitely go back and would highly recommend! Thank you for everything!
June 5, 2025Kylie M.Verified patientVideo visit
She was rude. Period.
May 30, 2025Cheala B.Verified patientVideo visit
Amazing! Charlottes the best
February 17, 2025Initials hiddenVideo visit
Really great listener, asked a ton of questions. Felt like she was helping instead of making assumptions. Gave me some good advice and options that I hadn't considered. It was a great appointment.
January 30, 2025Mhari K.Verified patientVideo visit
I felt very comfortable and was able to easily contact the office prior with questions and adjustments to my appointment. Dr. Toms was a delight-very friendly and listened to all my questions and concerns. She was able to fill my monthly medication without a gap following the appointment. I would definitely recommend this practice to friends and family.
November 26, 2024Katherine L.Verified patientVideo visit
Super comfortable, best psychiatrist I’ve ever had. Empathetic, straight to the point, but also a great listener. Highly highly recommend.
September 6, 2024Anastasia T.Verified patientVideo visit
Very thankful to have found this provider on Zocdoc. I’m very guarded when discussing my issues but Ms, Charlotte Toms was very patient with me and a great listener that made me feel comfortable and cared for. She is very knowledgeable and breaks it down so that I could understand my diagnosis and treatment plan and answered all questions I had about it. I’m looking forward to working with her more in the future to become healthier and happier.
August 27, 2024Samantha D.Verified patientVideo visit
Only done the first appointment so far but she got straight down to business while maintaining an incredibly caring demeanor. I look forward to more appointments with her as she seems very knowledgeable and able to help me!
August 17, 2024Initials hiddenVideo visit
Dr. Charlotte was very helpful during the appointment I booked. Excellent listener, proactively searches for solutions and communicates very clearly. An extreme professional in her field!
August 8, 2024Anthony R.Verified patientVideo visit
SHES AMAZING! Very friendly! Understanding and down to earth, I don’t feel judged and I’m finally optimistic again working with her. ZOCDOC IS ALSO AMAZING
August 6, 2024Tailla T.Verified patientVideo visit
Dr. Toms was able to provide me the treatment I needed, along with supplemental non-pharmaceutical interventions to help my feel better. She’s excellent at providing context to treatments so I can make the best choices for my own personal circumstances.
July 16, 2024Eric B.Verified patientVideo visit
She is very nice and good listener, giving me great solution and option. I definitely will have fallow up appointment. Thank you :)
June 28, 2024Evi R.Verified patientVideo visit
I recently had an appointment with Charlotte, and it was an outstanding experience. She attentively listened to the issues I've been facing and showed exceptional dedication to addressing my concerns, making the appointment feel truly worthwhile. Charlotte is highly knowledgeable and continuously updates her expertise with the latest research. Her approach made me feel respected and understood.
Charlotte excels at communicating with individuals who have traumatic pasts. She carefully considers your preferences in developing a treatment plan that aligns with both your medical and therapeutic needs.
I highly recommend Charlotte.
May 30, 2024Carrie H.Verified patientVideo visit
Appointment was good. She was very helpful in listening to the issues that I have been experiencing. She was very knowledgeable about resolutions.
May 28, 2024Initials hiddenVideo visit
Really dedicated to get into the knitty gritty details, the appointment felt worth it. I feel she knows how to speak with people who have traumatic pasts and has plenty of options to choose from to heal
May 6, 2024Tara S.Verified patientVideo visit
Charlotte is incredible. She’s well informed but always brushing up on the latest research and compassionate, never condescending. She listens well and considers your desires in your treatment along with what’s medically and emotionally best for you. I would recommend her to EVERYONE ??
April 11, 2024Brandi K.Verified patientVideo visit
February 15, 2026Dylan D.Verified patientVideo visit
Less than 3 months agoInitials hiddenVideo visit
February 8, 2026Veronica L.Verified patientVideo visit
February 4, 2026Anna C.Verified patientVideo visit
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November 12, 2025Kaila W.Verified patientVideo visit
November 11, 2025Sophia P.Verified patientVideo visit
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October 4, 2025Bryan A.Verified patientVideo visit
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June 3, 2025Madeline S.Verified patientVideo visit
May 24, 2025Bryan A.Verified patientVideo visit
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May 12, 2025Madeline S.Verified patientVideo visit
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How soon can I make an appointment with Dr. Charlotte Toms?
Generally, Dr. Charlotte Toms has appointments available on Zocdoc within 1 week. You can see Dr. Toms's earliest availability on Zocdoc and make an appointment online.
Is Dr. Charlotte Toms accepting new patients?
Dr. Charlotte Toms generally accepts new patients on Zocdoc. You can see Dr. Toms's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Charlotte Toms accept my insurance?
Choose your insurance plan to verify if Dr. Toms is in-network.
Can I make an appointment with Dr. Charlotte Toms online?
Yes, you can make an appointment online with Dr. Toms using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Charlotte Toms work with?
Dr. Charlotte Toms works with Worthy Psychiatric Solutions.
Which board certifications does Dr. Charlotte Toms have?
Dr. Charlotte Toms is certified by American Nurses Credentialing Center.
What are common reasons for patients to see Dr. Charlotte Toms?
Dr. Charlotte Toms frequently sees patients for Depression, New Patient Visit, Psychiatry Consultation, Sleep Problems, and Weight Loss Consultation. You can see other visit reasons for Dr. Charlotte Toms on their profile.
What languages does Dr. Charlotte Toms speak?
Dr. Charlotte Toms speaks English.
How do patients rate Dr. Charlotte Toms in reviews?
106 patients have reviewed Dr. Charlotte Toms. The overall rating for this doctor is 4.88/5. They have a 4.89/5 rating for bedside manner and a 4.93/5 rating for wait time. You can read individual reviews and ratings on their profile.