What patients are saying
Overall rating
4.79
Average wait time
4.66
Bedside manner
4.79
“Dr.Chung-Ying Tsai was very patient and listened about my pain seriously, explaining the root of my pain and treating me with respect. ”
Diana K.March 18, 2026
“My recovery wouldn't have been the same or nearly as fast without the help of Dr. Tsai. 100% recommend”
Lisa Z.May 27, 2025
About Dr. Chung-Ying Tsai
***No pregnant patients.***
***Starting 01/01/2023, please bring your referral letter to your appointment.***
Dr. Chung-Ying (Fred) Tsai is a dedicated licensed physical therapist and acupuncturist serving patients in Manhattan, Brooklyn, and Queens, NY. As one of the few providers licensed in both Physical Therapy and Acupuncture, please note the following regarding insurance acceptance. For Acupuncture, he is in-network with Aetna, Blue Cross Blue Shield, and UnitedHealthcare. For Physical Therapy, we accept all insurance plans listed. We also offer affordable payment packages for patients whose insurance does not cover acupuncture services.
Dr. Tsai completed his bachelor’s degree in physical therapy at National Yang Ming Chiao Tung University in Taiwan. He earned a master’s degree in physical therapy from the same institution and a second master’s degree in physical therapy from New York University. Additionally, he holds a Doctor of Acupuncture and Chinese Medicine and a Master’s in Traditional Oriental Medicine from Pacific College of Health and Science in San Diego and New York.
His specialties include orthopedic physical therapy and traditional Chinese-style acupuncture. Dr. Tsai utilizes Chinese acupuncture, Chinese herbs, acupressure, Chinese Tui-Na technique, Western osteopathic spinal manipulation, soft tissue release, and therapeutic exercise to address pain management (neck, shoulder, lower back, knee, and ankle joint or muscular pain), general fatigue, facial palsy, headache, dizziness and vertigo, insomnia, depression and anxiety, irregular menstruation, male conditions, menopause syndrome, weight management, and more. Dr. Tsai’s understanding and compassionate demeanor help patients relax so they can receive all the benefits of quality physical therapy and acupuncture.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
Cigna
UnitedHealthcare
Office locations
Chung Ying Physical Therapy & Acupuncture (1 of 3)
30 E 60th St, Ste 1501, New York, NY 10022
Chung Ying Physical Therapy & Acupuncture (2 of 3)
80 Maiden Ln, Ste 1007, New York, NY 10038
1 of 3
Education and background
Practice names
Board certifications
- National Certification Commission for Acupuncture and Oriental Medicine
Education and training
- Pacific College of Health and Science, Doctor of Acupuncture and Chinese Medicine
- Pacific College of Health and Science, Master’s in Traditional Oriental Medicine
- New York University, Master’s in Physical Therapy
- National Yang Ming Chiao Tung University, Master’s in Physical Therapy
- National Yang Ming Chiao Tung University (Bachelor's)
Professional memberships
- American Physical Therapy Association
- New York Physical Therapy Association
Languages spoken
- English
- Chinese (Mandarin)
- Chinese (Cantonese)
Provider's gender
Male
NPI number
1740456326
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.79
Wait time
4.66
Bedside manner
4.79
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
668 reviews
Most relevant
He asked me what bothering n took care of the problem and told me the cause of my problem.
Less than 6 months agoInitials hidden
My recovery wouldn't have been the same or nearly as fast without the help of Dr. Tsai. 100% recommend
May 27, 2025Lisa Z.Verified patient
Dr was very polite and listened to my concerns. He took me through step by step of what he was doing
May 17, 2025Elizabeth E.Verified patient
Amazing stuff, very professional and friendly.
I have a set of 10 PT, but I will definitely come back for the acupuncture.
November 16, 2021Valentina I.Verified patient
Extremely knowledgeable and listens to your concerns to understand what needs to be treated.
More than 1 year agoBF
I was very pleased with the outcome. The office was very tight in the waiting area and often times there was a long wait.
October 23, 2019Patricia M.Verified patient
Doctor Fred is really professional! He really knows how to treat my pain. I am willing to continue the treatment with him.
September 19, 2017Gigi K.Verified patient
Great doctors. Everyone is very friendly. The wait time before my appointment was too long though. But I'll be going back
April 25, 2017Initials hidden
Love this place; small office but very good service short waiting time, therapist are gentle and met all expectations.
September 22, 2016Franchesca M.Verified patient
Very friendly and professional staff. Wait time was long; however, I believe they were understaffed the day I visited.
January 27, 2020Initials hidden
Great mannerism and showed concern for my condition. I felt comfortable and I'm looking forward to continued therapy.
October 3, 2015Shivonne R.Verified patient
Dr. Tsai is an expert was able to answer all my questions and explained my medical problem and treatments available.
February 21, 2016Jose A.Verified patient
He is the BEST! He's extremely knowledgeable and makes you feel super comfortable. Would recommend him to everyone!
September 24, 2019Nancy L.Verified patient
Incredibly good bedside manner addressed all concerns and was prompt and professional.
More than 1 year agoLH
The staff's are ver nice,and professionals. And I feel comfortable with them. I would love to go back their again.
May 13, 2018Criselda B.Verified patient
He was great extremely very professional and new exactly how to address my issue.I highly recommend this practice.
January 28, 2016Frank P.Verified patient
The attention is good in regards to therapy or massage but in respect to customer service at reception is bad
March 1, 2018David P.Verified patient
I quite liked him. He is a great listener and was happy to answer all of my questions throughout the session.
October 14, 2016Initials hidden
I like the combination of PT stretch and massage. The nutritional and holistic advice was an added bonus.
September 7, 2021Carolyn C.Verified patient
Following my treatment, seeing tremendous improvement within a month. Going 3-4x a week. Amazing, thank you.
November 24, 2017Lorangel C.Verified patient
very professional ...she explained her findings and recommendations to my satisfaction. Great bedside manner
January 30, 2017Hortense V.Verified patient
Courteous and professional, explained everything that was being done and took time to listen to my needs.
October 15, 2017Helen T.Verified patient
Very friendly and professional was able to make accurate diagnosis without me feeding them info. Great!!
November 8, 2017Diane W.Verified patient
There is an awful and lie-telling administrative assistant in the brooklyn clinic. Beware of her words!
September 9, 2017Initials hidden
Incredibly attentive and smart. He knows the body and like a surgeon finds the issue and repairs it.
More than 1 year agoZena H.Verified patient
Office is very clean, the people at the front desk were helpful and the doctor was very knowledgeable
May 25, 2018Kimberly F.Verified patient
Was my first time here, I was seen very quickly and everyone was extremely professional and kind.
February 13, 2021Brian O.Verified patient
So far so good on my first visit. Really looking forward to improvement with the help of Dr. Tsai.
August 30, 2019Frank E.Verified patient
They only take cash or check. I wish the receptionist would had told me this prior to the visit.
More than 1 year agoInitials hidden
Fantastic service and very nice staff. Thoroughly impressed and looking forward to coming back.
October 23, 2017Elena B.Verified patient
Fred and his staff are awesome. I like the office environment and their attitudes. Recommended!
June 12, 2019Initials hidden
The wait time was not long. I was very comfortable from the start to the finish. Great doctor!
November 16, 2017Kwadwo K.Verified patient
They are so polite and informative. It was a great experience overall. Definitely coming back
April 30, 2015Athena F.Verified patient
great visit, doctors were very informative and the treatment I received helped immensely.
October 31, 2018Initials hidden
awesome team! I had my first session today and I feel aligned and so amazing!
Thanks!
June 2, 2018Cristina L.Verified patient
Very clean office, friendly staff and talented doctors and professionals. Def. Recommend!
August 4, 2017Alexandra S.Verified patient
Extremely attentive and thorough. I searched a long time for a good PT! This is the one!
More than 1 year agoVanessa H.Verified patient
She was very personable and informative. Looking forward to my future visits with her.
October 10, 2018Juliaann W.Verified patient
Understood where in was feeling pain. Also provided guidance on keeping the pain away.
February 1, 2020Doris U.Verified patient
It was excellent. He was very professional and patiently taking care of my treatment.
More than 1 year agoInitials hidden
Immediately feel better after Tsai's professional Chinese massage. Highly recommend !
December 2, 2015Ye Y.Verified patient
Very good and kind-hearted doctor. Sincerely wants to see patients getting better.
More than 1 year agoInitials hidden
Dr Fred was very good and nice Dr I recommend to all my friends and family members
October 15, 2020Sk S.Verified patient
Dr. Tsai is very patient and caring. The clinic is clean and conveniently located.
January 10, 2020Corbin R.Verified patient
If you looking for physical therapist Ronald is the one!!!Excelent job,big thanks.
January 14, 2016Plamen C.Verified patient
The office is small but very welcoming. I was seen right away. Very informative.
May 17, 2016Brittani R.Verified patient
They create a very relaxing atmosphere and also knew how to address my concerns
November 17, 2019Ginnette L.Verified patient
Highly competent and professional. The ladies at the front desk are wonderful.
October 19, 2017Ivor O.Verified patient
For the first time it's went ok after a bad experience the first appointment
February 4, 2018Yafa E.Verified patient
Staff is pleasant and kind. The Doctor is very knowledgeable and efficient.
More than 1 year agoAlexis S.Verified patient
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How soon can I make an appointment with Dr. Chung-Ying Tsai?
Generally, Dr. Chung-Ying Tsai has appointments available on Zocdoc within 1 week. You can see Dr. Tsai's earliest availability on Zocdoc and make an appointment online.
Is Dr. Chung-Ying Tsai accepting new patients?
Dr. Chung-Ying Tsai generally accepts new patients on Zocdoc. You can see Dr. Tsai's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Chung-Ying Tsai accept my insurance?
Choose your insurance plan to verify if Dr. Tsai is in-network.
Can I make an appointment with Dr. Chung-Ying Tsai online?
Yes, you can make an appointment online with Dr. Tsai using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Chung-Ying Tsai work with?
Where is Dr. Chung-Ying Tsai's office located?
Dr. Chung-Ying Tsai has 3 office locations, including in New York and Brooklyn, view full addresses on Dr. Tsai's profile.
Which board certifications does Dr. Chung-Ying Tsai have?
Dr. Chung-Ying Tsai is certified by National Certification Commission for Acupuncture and Oriental Medicine.
What are common reasons for patients to see Dr. Chung-Ying Tsai?
Dr. Chung-Ying Tsai frequently sees patients for Acne, Acupuncture, Anxiety, Arthritis, and Depression. You can see other visit reasons for Dr. Chung-Ying Tsai on their profile.
What languages does Dr. Chung-Ying Tsai speak?
Dr. Chung-Ying Tsai speaks English, Chinese (Mandarin), and Chinese (Cantonese).
How do patients rate Dr. Chung-Ying Tsai in reviews?
668 patients have reviewed Dr. Chung-Ying Tsai. The overall rating for this doctor is 4.79/5. They have a 4.79/5 rating for bedside manner and a 4.66/5 rating for wait time. You can read individual reviews and ratings on their profile.