What patients are saying
Overall rating
4.86
Average wait time
4.87
Bedside manner
4.88
“She was a great listener and genuinely cared about my health and wellness! Looking forward to the next time we meet!”
Megan M.March 6, 2026
“Courtney was wonderful. She was attentive, kind, and truly listened to my concerns without judgment. She created a comfortable, safe space where I felt heard and respected. I especially appreciated her willingness to individualize my care and collaborate on a plan that felt appropriate for me. Our conversation was thoughtful and never rushed. She’s also very responsive and replies to portal messages quickly, which makes communication seamless. I left feeling supported and confident in my care. Highly recommend.”
Kandyce Y.March 2, 2026
About Courtney Banks
Clientele seen
Young adults (18-24)
Teenagers (13-17)
Adults (25-64)
Individuals
Seniors (65+)
Identity
Gender
FemaleEthnicity
Black or African American
Languages spoken
English
Getting to know Courtney Banks
Courtney Banks, FNP-C, PMHNP-BC, is a dual-certified Family Nurse Practitioner and Psychiatric Mental Health Nurse Practitioner dedicated to helping individuals achieve lasting mental wellness through compassionate, evidence-based care. She earned her Psychiatric Mental Health Nurse Practitioner degree from Wilkes University and holds a Family Nurse Practitioner certification from The George Washington University.
With over eight years of healthcare experience, Courtney brings a unique and comprehensive perspective to patient care. Her clinical background spans outpatient psychiatry, primary care, pain management, aesthetics, and disability evaluations for veterans and state agencies. This diverse experience allows her to understand the complex connection between physical and mental health and provide truly holistic treatment.
Courtney specializes in the evaluation and treatment of ADHD, anxiety disorders, depression, bipolar disorder, PTSD, mood disorders, and other psychiatric conditions. She believes that every patient deserves to feel heard, respected, and empowered throughout their treatment journey. Her approach combines thoughtful medication management, psychoeducation, cognitive behavioral therapy (CBT)-informed interventions, and collaborative treatment planning tailored to each individual's goals and lifestyle.
What should a new client know about working with you?
I provide a compassionate, nonjudgmental, and collaborative approach to care. As a dual-certified Family Nurse Practitioner and Psychiatric Mental Health Nurse Practitioner, I consider both physical and mental health factors when developing treatment plans.
My strengths include thorough evaluations, evidence-based medication management, CBT-informed interventions, patient education, and personalized treatment planning. I strive to create a safe space where patients feel heard, supported, and empowered to take an active role in their care.
My goal is to help you gain clarity, develop effective coping strategies, and achieve meaningful improvements in your overall well-being and quality of life.
What is your typical process for working with clients?
Your initial appointment is designed to help us gain a comprehensive understanding of your concerns, symptoms, medical history, and treatment goals. During this visit, we will discuss what has brought you to treatment, how your symptoms are affecting your daily life, and any previous experiences you have had with therapy, medications, or other mental health services.
I take a collaborative and patient-centered approach, which means I believe the best treatment plans are developed together. My goal is to create a safe, supportive, and judgment-free environment where you feel comfortable sharing your experiences and asking questions.
Is this doctor in your insurance network?
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In-network insurances
Aetna
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Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Education and background
Practice names
Education and training
- Wilkes University, Master's in Psychiatric and Mental Health Nursing
NPI number
1477069672
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.86
Wait time
4.87
Bedside manner
4.88
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
119 reviews
Most relevant
She was a great listener and genuinely cared about my health and wellness! Looking forward to the next time we meet!
March 6, 2026Megan M.Verified patient
Courtney changed my life. I was struggling for years, and she helped me turn things around. I feel more like myself again.
More than 1 year agoSB
Courtney is great....I was in a negative space when I met with her...she was kind and very professional
Less than 1 year agoInitials hidden
Imagine someone remembering tiny things you said three sessions ago and connecting the dots better than you ever could!
More than 1 year agoDC
She talks with you, listens, and and then suddenly you realize you’re healing and didn’t even notice when it started!
More than 1 year agoLB
Highly recommended. Extremely professional. Pleasant experience during initial appointment. Excellent communication.
More than 1 year agoMM
Courtney, was great very attentive and took her time listening to me throughout our evaluation. Thank you Courtney
August 7, 2025Alexander A.Verified patient
She just listens, asks meaningful questions, and helps you work through things in a way that actually makes sense.
More than 1 year agoJP
On time to the virtual appointment, great listener and provided different solutions
May 11, 2026Initials hidden
My mental health has drastically improved. Her bedside manners are top notch! She's helped me through a lot.
More than 1 year agoAP
I think she wonderful ???? I think you should try her and love the way she take her time with you
November 14, 2025Latrice J.Verified patient
She’s relatable, honest, and incredibly kind. I never feel like just another appointment on her calendar.
More than 1 year agoJG
Dr. Banks is attentive, caring, and efficient. My experience with her was a 10/10.
February 25, 2026Taylor J.Verified patient
I think she is just absolutely amazing! She saw me for me and was able to listen to understand.
August 20, 2025Initials hidden
Courtney is supportive, calm, and knows what she’s doing. I feel lucky to be under her care.
More than 1 year agoJO
Dr. Banks was very professional and helpful, I really feel like she cared.
February 25, 2026Maxine W.Verified patient
Great experience so far, look forward to future visits.
May 10, 2026Initials hidden
It feels like having someone in your corner who’s both compassionate and sharp.
More than 1 year agoGS
Great first experience! She was awesome and very communicative. No complaints!
August 4, 2025Initials hidden
More clarity, less anxiety. My life has changed remarkably. Thanks to her!
More than 1 year agoBC
She was absolutely wonderful and listened so well ! Highly recommend
September 25, 2025Ashley E.Verified patient
Everything was great except the connection breaking up. Thank you.
More than 1 year agoInitials hidden
Polite. Clear communicator with regard to comfort with medications.
More than 1 year agoCG
Very nice and hears my experiences / needs clearly
January 15, 2026Initials hidden
Courtney was wonderful. She was attentive, kind, and truly listened to my concerns without judgment. She created a comfortable, safe space where I felt heard and respected. I especially appreciated her willingness to individualize my care and collaborate on a plan that felt appropriate for me. Our conversation was thoughtful and never rushed. She’s also very responsive and replies to portal messages quickly, which makes communication seamless. I left feeling supported and confident in my care. Highly recommend.
March 2, 2026Kandyce Y.Verified patient
In the first few minutes of my appointment, I knew that Courtney would be my new provider. She is very organized, personable, and a great listener. My intake was not rushed and I felt like every need that I had would be addressed with sincerity, compassion, and what's best for my wellness. I felt comfortable with her from the start and as time progressed I learned a lot about my current course of treatment and co-created a plan moving forward that has been working out exceptionally well. Without reservation, I recommend that you book with her. You won't be disappointed.
February 4, 2026Initials hidden
Listened to my problems and concerns thoroughly and listened to my input on certain courses to better my mental health!! 10/10
Less than 1 year agoInitials hidden
I felt truly understood and acknowledged by a medical professional for the first time. Ms. Banks communicated with exceptional clarity, ensuring I was thoroughly informed throughout the entire process. I experienced complete support in comprehending my diagnoses and charting a path forward.
January 12, 2026Mia H.Verified patient
Best decision I ever made.
December 22, 2025Desarine J.Verified patient
Empathetic listener that is laser focused on finding outcomes to your mental health challenges. She sincerely cares about her patients. I am so lucky to have found her! I give her my highest recommendation!
December 17, 2025Joshua B.Verified patient
Courtney is so amazing at what she does! The way she listens and empathizes with you and provides solutions that both parties are comfortable with was so amazing. Her personality is so kind, patient, and truly nurturing! I wish I found her sooner but am so happy that I found her now! I truly recommend her because of how educated she is in her field and the way she takes her craft seriously, making sure that you get the proper help you need in a safe, comfortable way!
December 17, 2025Initials hidden
Courtney is exactly what I was looking for. She listens and really takes her time to think through treatment plans and explains everything very well. She really considered me as an individual and took my concerns seriously. She is no nonsense and gets right to the point, but is personable and friendly too.
Less than 1 year agoRachel L.Verified patient
This provider (not sure if i can add her name) was great! She listened and she validated my concerns and feelings without the shame I’ve felt when I saw other providers. She was very patient with me, even when I forgot or didn’t understand the question, or if I lost my train of thought and had to circle back. Most importantly, she focused on what is the best plan for my treatment, and while I am usually reluctant to take new medications, I was so comfortable with her, I trust her expertise and her professionalism was top notch. Thank you, I look forward to seeing you again!!
December 11, 2025Christina N.Verified patient
Mrs. Courtney Banks, is a professional, listens very well, articulate, was engaged, diagnosis was on point. I appreciated her support in my circumstances. Pleasure to work with. Thank you.
December 5, 2025Felisha A.Verified patient
Very friendly , informative and thorough
Less than 1 year agoBryana B.Verified patient
I got an appointment not only same day, but within like 3 hours! Very happy with the care and support provided to me during the appointment and looking forward to our follow ups!
November 5, 2025Audrey C.Verified patient
Very good counselor. Informative and helpful.
November 2, 2025Cheryl D.Verified patient
Ms. Banks is a great listener and she help me understand the issues I was experiencing. She informed me of how to move forward in the process and the different options available.
October 9, 2025Marvin J.Verified patient
Courtney made me feel comfortable and truly got to know me. Highly recommend her to anyone looking to manage their mental health.
More than 1 year agoInitials hidden
She's amazing! She is helping me try different medications for my mental health and actually listening to me. This is the first time I felt heard by a provider.
August 26, 2025Cindy R.Verified patient
Courtney seemed to place me in a box of a suspected disorder- seemingly based on my family history. I am mid crisis, and not struggling with mood imbalances, but trying to process grief and trauma. I am struggling only with anxiety, and she recommended antipsychotics. I was not a fan of the tone of her questions or communication. But she was a nice person!
More than 1 year agoInitials hidden
I had a very positive experience with Courtney. She took the time to listen to my concerns and didn’t make me feel rushed in my appointment. She helped me feel optimistic about my mental health.
August 13, 2025Torri J.Verified patient
When I first met Courtney, I was struggling more than I even realized. She helped me connect the dots in a way that was gentle but eye-opening.
More than 1 year agoGC
Courtney brings such calm energy into the room.
More than 1 year agoGS
Courtney is one of those people who just gets it. I never feel judged or rushed with her. She makes space for everything, big feelings, awkward silences, all of it.
More than 1 year agoGL
I’ve seen a few providers over the years, but Courtney has honestly been a standout. She’s so grounded and easy to talk to, and I never feel like I have to ‘perform’ or say the right thing. It just feels real.
More than 1 year agoJG
Steady and supportive.
More than 1 year agoMC
Courtney’s approach is honest and down-to-earth.
More than 1 year agoJC
Courtney meets you where you are, and she’s patient about it. She gives you space to feel what you’re feeling and then helps you walk through it, step by step
More than 1 year agoCL
If you’re looking for someone who’s warm but doesn’t sugarcoat, that’s her. She helped me figure out what was mine to carry and what I could finally set down. Life feels lighter now.
More than 1 year agoJK
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How soon can I make an appointment with Courtney Banks?
Generally, Courtney Banks has appointments available on Zocdoc within 1 week. You can see Courtney Banks's earliest availability on Zocdoc and make an appointment online.
Is Courtney Banks accepting new patients?
Courtney Banks generally accepts new patients on Zocdoc. You can see Courtney Banks's earliest availability on Zocdoc and schedule an appointment online.
Does Courtney Banks accept my insurance?
Choose your insurance plan to verify if Courtney Banks is in-network.
Can I make an appointment with Courtney Banks online?
Yes, you can make an appointment online with Courtney Banks using Zocdoc. It’s simple, secure, and free.
What practice does Courtney Banks work with?
Courtney Banks works with Guardian Mental Health LLC.
What are common reasons for patients to see Courtney Banks?
Courtney Banks frequently sees patients for Psychiatry Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, Sleep Problems, and Weight Loss Consultation. You can see other visit reasons for Courtney Banks on their profile.
What languages does Courtney Banks speak?
Courtney Banks speaks English.
How do patients rate Courtney Banks in reviews?
119 patients have reviewed Courtney Banks. The overall rating for this doctor is 4.86/5. They have a 4.88/5 rating for bedside manner and a 4.87/5 rating for wait time. You can read individual reviews and ratings on their profile.