What patients are saying
Overall rating
4.87
Average wait time
4.49
Bedside manner
4.89
“The office was clean and Dr Cynthia was very nice. She listened to my concerns and showed empathy toward me.”
Audrey W.March 6, 2026
“Dr. Chen and her staff were once again very communicative, friendly and helpful. Her bedside manner is top tier - I highly recommend! Thank you Dr. Chen.”
Initials hiddenMarch 2, 2026
About Dr. Cynthia Chen-Joea
PLEASE CONFIRM YOUR APPOINTMENT WITHIN 24 HOURS OF YOUR BOOKING VIA TEXT OR CALL.
(Your appointment might be canceled if not confirmed 24 hours before your appointment time)
Dr. Cynthia Chen-Joea is a highly skilled family physician in Norwalk, CA. She offers in-person and virtual services at Copa De Oro Medical Group and, as an affiliate, visits Citrus Valley Medical Center—Queen of the Valley Campus.
Dr. Chen-Joea acquired her medical degree from the Western University of Health Sciences as part of her formal education and training. She completed her masters in public health from Drexel University. She is certified by the American Board of Family Medicine and the American Board of Obesity Medicine. She is a dedicated member of the American Academy of Family Physicians, American Public Health Association, California Academy of Family Physicians, and Society of Teachers of Family Medicine.
Dr. Chen-Joea has received several awards, like Top Los Angeles Doctor 2022 in Family Medicine and the Stephen Abrahamson Award for Outstanding Innovations. She has presented various scientific papers at reputed medical conferences. Patients trust her expertise because she consistently ensures positive, lasting health outcomes through high-quality care.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Office location
Dr. Cynthia Chen-Joea, DO, FAAFP, MPH also offers online video visits for patients
Education and background
Practice names
Hospital affiliations
- Citrus Valley Medical Center - Queen of the Valley Campus
Board certifications
- American Board of Family Medicine
- American Board of Obesity Medicine
Education and training
- Medical School - Western University of Health Sciences, Doctor of Osteopathic Medicine
- Drexel University, Master's in Public Health
Professional memberships
- American Academy of Family Physicians
- American Public Health Association
- California Academy of Family Physicians
- Society of Teachers of Family Medicine
- American Board of Family Medicine
Awards and publications
- Top Los Angeles Doctor 2022 in Family Medicine
- Stephen Abrahamson Award for Outstanding Innovations
- Chen-Joea, Cynthia Sharling, DO, MPH, Gornes, Chris, MD, Fletcher, Abigail, MD. (2020). Using Healthcare Centers to Address Food Insecurity. Poster presentation at Society of Teachers of Family Medicine Annual Spring Conference (Virtual).
- Chen-Joea, Cynthia Sharling, DO, MPH and Shalikar, Hamed, MD. (2021). Implementing Inpatient Medicine Curriculum at a Community Based Hospital. Poster presentation at Society of Teachers of Family Medicine Annual Spring Conference (Virtual).
- Chen-Joea C, DO, MPH. Implementation of a Faculty Development Curriculum at a Community Based Family Medicine Residency Program. Poster presented at Society of Teachers of Family Medicine Annual Spring Conference, Tampa, Florida; April 30, 2023.
Languages spoken
- English
Provider's gender
Female
NPI number
1033573043
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
4.49
Bedside manner
4.89
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
145 reviews
Most relevant
The office was clean and Dr Cynthia was very nice. She listened to my concerns and showed empathy toward me.
March 6, 2026Audrey W.Verified patient
Dr Chen was very attentive and provided insight on my concerns. I look forward to working with her regarding my health goals.
July 31, 2025Sharetta M.Verified patient
Dr. Chan is such a gem. When people say they feel heard/seen by her, believe them. She is so thorough & patient.
Less than 6 months agoBM
Office visit with Dr. Cynthia Chen-Joea went great. She made me feel comfortable and answered all my questions.
August 5, 2025Vanessa C.Verified patient
I would highly recommend Dr. Chen. She was very warm and personable. The office space looks new and has updated technology.
January 30, 2025Initials hidden
Dr. Chen-Joea is knowledgeable, understanding and attentive.
I recommend her as a primary care doctor.
September 25, 2025Christopher B.Verified patientVideo visit
My appointment was great, Dr. Cynthia Chen-Joea was very nice and answered all my questions, I would recommend her!
Less than 1 year agoInitials hiddenVideo visit
This was a great experience and the staff was amazing. I highly recommend this doctor and the staff!!
Less than 1 year agoLori R.Verified patient
Very easy & thorough, appreciated doctor listening and taking time to check on everything.
Less than 6 months agoSV
Great visit, Dr. Chen was very helpful, patient and she answered my questions
Thanks
Less than 6 months agoAB
Excellent visit. Dr. Chen and the staff were very friendly, professional and helpful.
Less than 6 months agoNW
Dr. Chen was kind and understanding, I feel a bit better having talked to her
Less than 6 months agoRD
Amazing Doctor. Listened and made the experience amazing. Amazing staff as well.
June 3, 2025Christopher R.Verified patient
She made me feel very comfortable and explained everything
January 12, 2026Ashley M.Verified patient
Very good experience with the doctor. Good. Bed side manner. Very caring .
July 10, 2025Francisco L.Verified patient
Very happy with the doctor and recommended changes of medication.
Less than 1 year agoInitials hidden
Dr. Cynthia was very nice and informative and caring! Highly recommend her!
April 13, 2025Maricel M.Verified patient
Very happy with my visit. Easy to talk to and she was very thorough.
More than 1 year agoKristy V.Verified patient
I felt heard and understood and that is EVERYTHING.
Less than 1 year agoTiffany H.Verified patient
The doctor was very thorough… Clear
to understand and very nice!
February 15, 2025Jose R M.Verified patient
Dr Chen is incredible. I would recommend to everyone.
July 2, 2025Initials hidden
Very patient and listened to all concerns earnestly.
June 16, 2025Kelly K.Verified patient
Dr. Chen and her staff were once again very communicative, friendly and helpful. Her bedside manner is top tier - I highly recommend! Thank you Dr. Chen.
March 2, 2026Initials hidden
Overall great experience. Thank you.
February 27, 2026Oscar C.Verified patient
Utilized ZocDoc for the first time to be more precise searching for a new PCP and was pleasently surprised how efficient and accurate it was. First impressions of the clinic was cleanliness, superb customer service, and quick turn around time with the MD. It had been 2 years since I've last been seen and felt immediately comfortable divulging my wellness to Dr. Chen. I look forward to our progress in the future.
January 12, 2026Kay Lauren P.Verified patient
Great, very efficient, didn’t wait very long. Dr was welcoming, kind, thorough. Didn’t feel rushed and made sure I didn’t have any questions.
Less than 6 months agoAA
It was great! Very kind & patient doctor.
Less than 6 months agoCA
Excellent.
Less than 6 months agoFL
Dr. Chen has so many good reviews for a reason. She is very kind, very compassionate and I didn’t feel rushed at all. Her office staff are wonderful and I felt very taken care of. I am very grateful for the care I received from everyone in Dr. Chen’s office.
November 25, 2025Initials hidden
Very informative, both Dr. Chen and Mary at the front desk helped answer my health/ health insurance questions in depth. Appreciated the care and attention! Wait time was a little long when I went.
Less than 6 months agoRP
Good.
Less than 6 months agoHM
Friendly & Professional :)
Less than 6 months agoED
Highly recommended
November 11, 2025ERNINA D.Verified patient
Very professional staff members
September 8, 2025Frank S.Verified patient
The doctor canceled last minute.
August 19, 2025Shaun M.Verified patient
I used Zocdoc for the necessity of finding a primary care physician after an ER visit. This was a good option but I wished they had more options onsite.
July 31, 2025Luis Jesus L.Verified patient
Great listener
July 11, 2025Isabel C.Verified patientVideo visit
I had an appointment today with Dr. Chan to establish care. What a great experience. I have not had this hopeful of an experience with a provider in a very long time. She listened and set up a care plan, she did not rush and allowed me to communicate what I needed to.
I will be switching my whole family to her office.
June 6, 2025Karen T.Verified patient
The doctor was super friendly, helpful and asked a lot of questions. I’m looking forward to her being my primary doctor.
I didn’t know how my new insurance worked so we had to call to change our primary doctor to her but it was fairly easy and quick. Once that happened we were seen right away.
May 22, 2025Xochiquetzal B.Verified patient
Dr Chen was very thorough and answered all my questions. She was very helpful. I would definitely go back and excited I found a primary care Dr I feel comfortable with.
Less than 1 year agoInitials hidden
I booked an appointment with Dr. Chen, she was very friendly and attentive making sure I didn’t leave out any questions or concerns. I really enjoyed my appointment and to be truthful I left feeling great. Although Dr appts can be nerve wrecking this was overall a great experience.
May 12, 2025Kimberly P.Verified patient
It was great!
May 12, 2025Daniel J.Verified patient
Yes, Dr. Cynthia Chen-Joea was amazing! she actually took the time to listen to all of my needs and help me to the best of her ability. I truly appreciate her. ?
?
May 9, 2025Daniel R.Verified patient
I had such a great experience with Doctor Chen-Joea. From the moment the visit began, I felt genuinely heard and cared for. She was incredibly attentive, took the time to address all of my concerns thoroughly, and didn’t rush through anything. It’s rare to find a provider who truly listens and goes above and beyond, but this doctor exceeded my expectations in every way. I left the appointment feeling confident and reassured. Highly recommend!
May 6, 2025Ana P.Verified patient
Very friendly and listens to what is going on and will discuss your options with you to make your decisions about your healthcare
April 17, 2025Letitia S.Verified patient
Great dr. Very personable and kind.
April 16, 2025Catherine H.Verified patient
I am now a regular patient.
Cynthia is great!
April 14, 2025Mert G.Verified patient
Electronic reminders everyday!
More than 1 year agoInitials hidden
This doctor is the best I’ve ever had - omg! Totally worth the drive, best bedside manner ever! She made me feel so comfortable despite my anxiety, she talked me through my pap smear.
And the main thing I appreciated is she didn’t pressure me into it. She let me come to the decision by myself after I told her the reason why I’ve never had one done versus why I’ve waited so long and my hesitations about it. She listened and that helped me so much.
I highly highly recommend! Thank you Dr. Chen!
April 10, 2025Initials hidden
I will recommend this place.The staff is very professional and very knowledgeable on their work.The Doctor is very professional and very proper that You will be comfortable to tell about You're gealth concerns.
More than 1 year agoInitials hidden
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How soon can I make an appointment with Dr. Cynthia Chen-Joea?
Generally, Dr. Cynthia Chen-Joea has appointments available on Zocdoc within 1 week. You can see Dr. Chen-Joea's earliest availability on Zocdoc and make an appointment online.
Is Dr. Cynthia Chen-Joea accepting new patients?
Dr. Cynthia Chen-Joea generally accepts new patients on Zocdoc. You can see Dr. Chen-Joea's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Cynthia Chen-Joea accept my insurance?
Choose your insurance plan to verify if Dr. Chen-Joea is in-network.
Can I make an appointment with Dr. Cynthia Chen-Joea online?
Yes, you can make an appointment online with Dr. Chen-Joea using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Cynthia Chen-Joea affiliated with?
Dr. Cynthia Chen-Joea is affiliated with Citrus Valley Medical Center - Queen of the Valley Campus.
What practice does Dr. Cynthia Chen-Joea work with?
Dr. Cynthia Chen-Joea works with Copa De Oro Medical Group.
Where is Dr. Cynthia Chen-Joea's office located?
Dr. Cynthia Chen-Joea has 2 office locations in Norwalk, view full addresses on Dr. Chen-Joea's profile.
Which board certifications does Dr. Cynthia Chen-Joea have?
Dr. Cynthia Chen-Joea is certified by American Board of Family Medicine and American Board of Obesity Medicine.
What are common reasons for patients to see Dr. Cynthia Chen-Joea?
Dr. Cynthia Chen-Joea frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, Foot Consultation, Illness, and Pediatric Consultation. You can see other visit reasons for Dr. Cynthia Chen-Joea on their profile.
What languages does Dr. Cynthia Chen-Joea speak?
Dr. Cynthia Chen-Joea speaks English.
How do patients rate Dr. Cynthia Chen-Joea in reviews?
145 patients have reviewed Dr. Cynthia Chen-Joea. The overall rating for this doctor is 4.87/5. They have a 4.89/5 rating for bedside manner and a 4.49/5 rating for wait time. You can read individual reviews and ratings on their profile.