Dr. Heather Ross, MD, Boston, MA | Family Physician

What patients are saying

Overall rating

4.94

Average wait time

4.73

Bedside manner

5.00

“Very busy location. Signage in parking garage (5+ levels?) could have been a little more clear before exit. ZocDoc booking needed confirmation by desk as the kiosk could not proceed after the nth input screen. ”

Initials hiddenOctober 2, 2025

About Dr. Heather Ross

Dr. Heather Ross is a family physician and primary care doctor with years of experience. Serving the communities in and around Boston, MA, she currently works with the clinics of Charles River Medical Practice. Dr. Ross obtained her medical degree from the State University of New York, Buffalo. She then completed her family medicine residency at Boston Medical Center. Additionally, she is certified by the American Board of Family Medicine. Patients visit Dr. Ross for breathing problems, bronchitis, pain in extremities, cold sores, dermatitis, finger sprains, groin injuries, and urinary tract infections. As a part of her services, she also conducts sessions for travel medicine consultations, disability evaluations, sexually transmitted disease testing, transgender care, and immigration medical examinations.

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In-network insurances

99% of patients have successfully booked with these insurances

Aetna

BlueCross BlueShield

Cigna

Emblem Health

Medicare

UnitedHealthcare

UnitedHealthcare Oxford

200+ more in-network plans

Popular visit reasons

Annual Pap Smear / GYN Exam

Annual Physical

ENT Consultation

Ear Infection

Foot Injuries

Illness

Obesity Hypoventilation Syndrome

Psychiatry Consultation

Annual Pap Smear / GYN Exam

Annual Physical

ENT Consultation

Ear Infection

Office location

Boston Medical Center Family Medicine - Dr Cognetti

11 Melnea Cass Blvd, Boston, MA 02119

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Education and background

Practice names

Boston Medical Center Family Medicine

Hospital affiliations

Boston Medical Center

Board certifications

American Board of Family Medicine

Education and training

Medical School - State University of New York, Buffalo, Doctor of Medicine
Boston Medical Center, Residency in Family Medicine

Languages spoken

English

Provider's gender

Female

NPI number

1033614938

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.94

Wait time

4.73

Bedside manner

5.00

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

16 reviews

Most relevant

Very busy location. Signage in parking garage (5+ levels?) could have been a little more clear before exit. ZocDoc booking needed confirmation by desk as the kiosk could not proceed after the nth input screen.

October 2, 2025Initials hidden

Less than 1 month agoInitials hidden

January 29, 2026Camille B.Verified patient

January 22, 2026Initials hidden

Less than 6 months agoInitials hidden

December 11, 2025Janeen P.Verified patient

More than 1 year agoInitials hidden

June 4, 2024Lexin W.Verified patient

More than 1 year agoInitials hidden

May 2, 2024Initials hidden

March 14, 2024Initials hidden

More than 1 year agoInitials hidden

Frequently asked questions

How soon can I make an appointment with Dr. Heather Ross?

Generally, Dr. Heather Ross has appointments available on Zocdoc within 1 week. You can see Dr. Ross's earliest availability on Zocdoc and make an appointment online.

Is Dr. Heather Ross accepting new patients?

Dr. Heather Ross generally accepts new patients on Zocdoc. You can see Dr. Ross's earliest availability on Zocdoc and schedule an appointment online.

Does Dr. Heather Ross accept my insurance?

Choose your insurance plan to verify if Dr. Ross is in-network.

Can I make an appointment with Dr. Heather Ross online?

Yes, you can make an appointment online with Dr. Ross using Zocdoc. It’s simple, secure, and free.

Which hospital is Dr. Heather Ross affiliated with?

Dr. Heather Ross is affiliated with Boston Medical Center.

What practice does Dr. Heather Ross work with?

Dr. Heather Ross works with Boston Medical Center Family Medicine.

Where is Dr. Heather Ross's office located?

Dr. Heather Ross's office is located at 11 Melnea Cass Blvd, Boston, MA 02119.

Which board certifications does Dr. Heather Ross have?

Dr. Heather Ross is certified by American Board of Family Medicine.

What are common reasons for patients to see Dr. Heather Ross?

Dr. Heather Ross frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, ENT Consultation, Illness, and Psychiatry Consultation. You can see other visit reasons for Dr. Heather Ross on their profile.

What languages does Dr. Heather Ross speak?

Dr. Heather Ross speaks English.

How do patients rate Dr. Heather Ross in reviews?

16 patients have reviewed Dr. Heather Ross. The overall rating for this doctor is 4.94/5. They have a 5/5 rating for bedside manner and a 4.73/5 rating for wait time. You can read individual reviews and ratings on their profile.