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55 East 86 Street, New York, NY, 10028
421 78th Street, Brooklyn, NY, 11209

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Professional Statement

***BE ADIVSED ANNUAL APOINTMENTS CAN'T BE BOOKED ONLINE. PLEASE CALL THE OFFICE. Unlike ordinary primary care practices that only treat you when you get sick, we believe it’s also our responsibility to help you stay healthy in the first place - to prevent disease before it happens, to help you better manage chronic conditions, and to give you the tools and support that you need to achieve your health and wellness goals. We want you to live a happy and healthy life – that means not only focusing on your medical needs, but also on good nutrition, fitness, motivational support, patient education, and wellness coaching. We know it takes all of these components, working together, to achieve and maintain good health. Dr. Helen Gouzoulis is board certified in Internal Medicine. She has been practicing at her Upper East Side office for over 15 years. She takes great pride in the attention she provides in her quality of patient care.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Dr Gouzoulis is a great listener and very detailed. She’s practical and tuned into patients’ needs.

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Easy going, friendly and thoughtful. Nice visit. Answered questions and offered good advice. Thank you!

(Verified Patient)

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Very kind and trustworthy MD. I normally don’t randomly need to go to an MD and this experience was very positive

(Verified Patient)

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She followed up with me very promptly by email and phone about an ongoing issue. I really felt like she cared!

(Verified Patient)

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Dr Gouzoulis is great! Relatable, kind, and a good listener.

(Verified Patient)

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She’s the best warm & friendly!

(Verified Patient)

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Dr G was great!! The appointment was quick and easy, I needed a refill and she made it a breeze. There was about a 20 min wait but it may have been due to me having to fill out some forms as a new patience, in hindsight I probably should have arrived earlier than five mins ahead of my appointment time. It was not a problem for me, within normal range for waiting time at a doctor. Once I was ready to be seen I saw the doctor immediately and did not have to wait in the room for her. Definitely recommend and I will see if my husband can go to her too now because he needs a new doctor

(Verified Patient)

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It was my first time seeing Dr. Gouzoulis. Everything went very well. One of my pet peeves when seeing doctors is when they don’t explain things thoroughly as though I wouldn’t understand. Dr. Gouzoulis thoroughly explained everything without me having to ask, talked through her decisions and impressions, and fully respected my preferences when it came to which medicine to use. The wait time was minimal and she was able to recommend, and provide the number for, a specialist near by to further help me.

(Verified Patient)

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Dr Zgouzoukis is amazing, kind, thourough and simply the best. Love her!

(Verified Patient)

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SHE WAS VERY FRIENDLY AND TOOK HER TIME TO DISCUSS MY ISSUES

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She’s a wonderful doctor who makes you feel comfortable and at ease. Highly recommended.

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She gave a lot of information to the reason I came in. She was amazing and although the visit was so short it was definitely a good visit. She has now became one of my permanent doctors and I'm excited for what's to come next.

(Verified Patient)

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Dr. Gouzoulis is an amazing doctor. She was there for me while I was battling Leukemia and I can't thank her enough. She deserves 10 stars, but my issue is with her classless assistant. I do wish Dr. G would actually confront what she did, because if my assistant acted like this, she'd be fired immediately. I'm still after all this time, debating whether or not to file a complaint. After looking at my notes, the assistant owes me a giant explanation and apology for her low brow behavior. I don't how she was raised, but I've never dealt with someone with less compassion. As I was pumped with chemo and couldn't retain any information due to chemo brain and trying not to throw up, pass out or die this "lady" berated me on the phone. While she talked to me I could barely stay awake and I was passing in and out of consciousness. I told her to hold on and handed the phone to my mother, who having cancer herself years before, was staying on top of my paperwork and overall health. This assistant freaked out that I handed the phone to my mother and asked to speak to me again. This is what she said. "You need to grow up. You need to stop relying on your mother. You need to stop taking your mother for granted. I am doing you a favor by sending over this paperwork." She was sending paperwork so I could continue with chemo. She has no understanding of my relationship with my mother and her "favor" is about me surviving cancer. Loved Dr. G but that assistant should really class up.

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Dr ,G asked why was I there. She listened. Diagnosised and said if there were any problems we would work together.

(Verified Patient)

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I've been seeing Dr. G for over a year. She had always been friendly and helpful, but now I've noticed that her admins are also more efficient as well.

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Doctor was very good , unfortunately it was long wait more the 1 houre. Need improvement for the staff .

(Verified Patient)

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She’s great!

(Verified Patient)

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This was my first appointment and I am so happy I found her! I can already tell she really cares about her patients.

(Verified Patient)

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Smooth visit as always!

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She was pleasant all the time. She answered all my questions with simple words.

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Really appreciated her kindness, patience, and thoroughness. Definitely recommend.

(Verified Patient)

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She is a real doctor. She knows her stuff and only recommends you to other practitioners with potential. She is very professional.

(Verified Patient)

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Dr. Gouzoulis is great. She was thorough and I was seen at the time of appointment.

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Everyone was friendly and professional. Dr. Gouzoulis realized what was going on with me right away. Next time I need a doctor, I'll be sure to go back

(Verified Patient)

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Very pleasant and thorough.

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Dr. Gouzoulis was extremely kind and professional. She listened to all of my concerns and is taking every precaution to make sure I am well cared for. She is very knowledgeable and would highly recommend her to anyone!

(Verified Patient)

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She's really nice and professional.

(Verified Patient)

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Sharp and caring.

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The wait was about 30 minutes but I know I came during your typical busy time for most businesses. Great physician. So polite. Highly recommend!

(Verified Patient)

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Great doctor. Nice personal manner - Very informative - Asks all the right questions. Very reassuring.

(Verified Patient)

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Wait time and time afterward figuring out my insurance took longer than usual (MUCH longer), but the check-up itself was quick, hassle-free, and Dr. Gouzoulis and her staff were as friendly and pleasant as ever.

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I love her. She really cares. She takes her time with you and uses all her resources to help.

(Verified Patient)

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I came into Dr. Gouzoulis' office seeking a new PCP since I have moved, and let me tell you all how glad I was to have found her! She was very helpful, thoughtful, clear, and thorough, and she asked a lot of questions to get to know me/my background. I appreciated her care very much, and I look forward to working on my health and well-being with her in the future :)

(Verified Patient)

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Top notch physician

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Very caring and empathetic! Addressed all my concerns.

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The best.

(Verified Patient)

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Dr. Gouzoulis is a competent doctor, but the office so disorganized I will never return. Twice in a row, the office cancelled my prescription refill appointment, promising to fill my prescription that night without me needing to come in. Both times, the prescription wasn't filled until 1-2 days later, was filled incorrectly, or sent to the wrong pharmacy. The office manager is so flustered and absent-minded - I do a lot of admin work as part of my job and would be fired for such performance. She constantly needs to ask for my copay amount, doesn't have change for cash, promises to return my call and then fails to do so, etc. The wait time is often 30-45 minutes, with multiple patients still in the waiting room when I arrive on time. The doctor herself, like I said, is okay. She has a good bedside manner but I have felt her to be dismissive of my concerns in the past (e.g. - vague instructions or diagnoses with no follow-up). I am happy to be going elsewhere.

(Verified Patient)

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Excellent doctor very knowledgeable and professional. My concerns are always answered in a calm and professional manner. Generally easy to make appointments. The front desk staff are lovely as well. Pricing is fair and through insurance.

(Verified Patient)

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The receptionist was very nice, and the doctor was fantastic. She asked lots of questions and made me feel like she was taking my issue seriously. Very patient and kind.

(Verified Patient)

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As always she was very attentive to my needs. She showed empathy towards my pain and the issue I was having with my back. Dr. Gouzoulis is a doctor that I have recommended to at least 3 co workers because of her professionalism and care of her patients.

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