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Qualifications and Experience
You are welcome to our Midtown Clinic We are located in the heart of Midtown at 23 west 45th st, between 5th and 6th avenues Primary care/Internal medicine Customized and individual approach; at our office we created a medical home environment for our patients, where we are trying to help them in every step they take to feel better. Dr. Kletsman is available 24 hours for his patients, attending to their medical needs. Dear patients, please note that we do not treat ADD or ADHD WE do not prescribe controlled substances(EX.Xanax, Ambien, Ritalin, Adderal, opioids and similar medications). We perform Sick and Complete exams *Annual Physicals cannot be done at an illness visit The same day appointments with minimal waiting time Traditional and alternative medicine Laboratory tests Noninvasive comprehensive Allergy tests Allergy treatments, traditional and alternative ECG Immunizations Diagnostic tests Obesity clinic We address any complaint, such as stomach pain, headache, allergy, high blood pressure, diabetes or just simply feeling under the weather.
Verified Patient Reviews
It was great. Dr. Kletsman answered all my questions and I never felt rushed. Also, I was about 30 minutes early and expected/was fine with waiting, so they took me right away. Fantastic first experience overall!
Doctor Kletsman and staff was very polite and helpful. Doctor took the time to answer all questions and was attentive. Office was very clean and efficient.
Dr.Kletsman was super nice and made sure that all my concerns were met yet the experience felt like a race car pit. Lots of different people flying in and out, trying to get my physical done as quickly as possible. While not very personable, as a busy new yorker, I did appreciate the speed of service and I feel like if I would ask further questions that would have taken the time to answer.
Dr. Igor was great. He was very personable and helpful and listened to all my concerns. He also has a very gentle demeanor which was helpful. Thanks, Mahika
It’s always a great visit when I see Dr. Kletsman! He’s incredibly helpful and thorough.
Quick and easy!
Was good! I recommend Dr. Kletsman
Professional and friendly experience with Dr. Igor. Thank you.
Really disappointed. The doctor wasn't interested in learning about my symptons. He ordered a bunch of tests and told me he would call me at Noon the next day with results. At 3:15, I called his office and left a message. A receptionist got back to me with a gargled message saying the doctor was already on vacation and that I could go to some long url for my results. I spent about 20 minutes logging in to the portal only to read the doctor's message: "you're dehydrated, drink more fluids." Not helpful, I would have appreciated a call from him so that we could have discussed. Now I'm googling my test results trying to figure out what they mean.
I'm going to recommend Dr . to my best friend .great
looked like he was more concerned about filling out a checklist than actually recognizing symptoms
This was a great experience! They took me right away, no wait what so ever. The staff was friendly and organized. Doctor Kletsman listed to all of my needs and concerns without making me feel like I was being rushed out of the door. I would definitely consider returning to this clean office and I will most likely use this doctor as my Primary Care Physician. Thank you for a great appointment!
He was great! Super knowledgeable and helpful!
Dr. Kletsman is very polite and made me feel extremely comfortable during my visit. In addition, i was seen immediately(which is always a major relief). I'm strongly considering making him my PCP.
Great experience and quick service. Dr. Kletsman is great on explaining diagnosis and follow up questions, I will definitely being visiting again.
Very professional and goes right to the point.
Very professional. Plus for me, the doctor speaks Russian, it really helped explain my problems.
Very thoughtful doctor. Alot of care goes into the design of his office, his methodology and his overall concern for my health. He has responded to some urgent messages, for which I am grateful.
Great experience with Dr. Kletsman. I have been looking for a PCP and finally found him!!
Really thoughtful and thorough - highly recommend!
Dr. Kletsman is a mediocre doctor. He is definitely out to earn money off you. He subscribed me to a very expensive pain medication without telling me what it was or how much it was going to cost. He also had me consult their onsite physical therapist without telling me that the consult was going to cost money. They did not bill the insurance company for that consult like they were supposed to and sent the bill straight to me. I went in for back pain. He recommended I get an MRI. So far so good on his part. The results came back and I found that I had a ruptured spinal disk. He did not immediately recommend a orthopedic surgeon like I would have expected. He also did not request the actual MRI results from the lab and instead made his decision based on the paper text results he received, nor did he recommend that I actually go and get a copy of the data myself. The onsite physical therapist he recommended was not great either. She was not very good at bedside manner, which can be forgiven in most cases. She also didn't schedule anything with me. She just showed me exercises to do at home. No plans to check on progress. No one-on-one sessions to help with my recovery. All she said was "if your in pain schedule a visit". Hello? The pain is why I am here in the first place. That being said the nursing staff and the desk receptionists were very friendly and helpful throughout all of the processes above. Props to them.
I was really impressed with how nice everyone was! The nurse who checked me in and took my vitals was friendly and helpful and answered my questions. Dr. Kletsman saw me right away, and had wonderful bedside manner. He did the test I needed done and explained everything to me in detail. He answered my questions and genuinely seemed to care about my overall health. He didn't seem rushed, either, which is often the case with docs. I really felt like this warm, empathic team likes to take care of people. I definitely found my new Primary Care doc.
Very quick, comfortable, kind, and helpful. Answered all my questions and was great.
He is very caring and goes out of his way to help patients.
The office was run efficiently and all my concerns were addressed - annual physical, EKG and blood work all in one stop in less than an hour.
Very friendly and comforting. I felt at ease and free to discuss my health without worry.
Wonderful care. Quick service.
Great doctor! Very caring and attentive.
I was very concerned about a medical issues and he was able to see me after another doctor cancelled which I appreciated. He was very proactive about my medical issue and comforting because the issue could’ve been more serious. I will continue to go to him, especially because his office is very close to my job.
Always a pleasure to come to this offcie everyone is so nice, and my wait tkme
Very short wait. Staff was friendly. Dr Kletsman actually listened took time to answer all my questions.
Old woman on Front desk marked that I missed my appointment in Zoc Doc, after I was there for almost 1 hour!!! Why?! She was so rude and unprofessional!!! She put wrong name on my paper for my job!!!
Thoughtful and efficient. Never wait more than 5 minutes and get same day appointments.
I was seen immediately and the staff was professional. Dr. Kletsman was very thorough, quickly diagnosed my symptoms and I felt very comfortable.
Great, quick service. I like Dr. Kletsman's style and understanding. He will work with your preferences.
Awesome knowledgeable and very professional doctor!
As others have noted, saw the doctor within 15 mins of arrival, he was concise and had quick solutions to the problem, the office is well maintained and run. Will plan to go back.
Very thorough and very accommodating. Answered all questions and made sure all of my needs were met.
As one of the reviews I read on Dr. Kletsman said, he is very thorough and straight forward. Very helpful.
The staff was very welcoming, Dr. Kletsman didn't rush at all and listened to all my concerns.
Factual and prompt visit.
Quick and straight to the point
I am glad He is my Doctor . Dr Igor Klestman is awesome ??
He listened to my concerns, made me feel comfortable, and took care of everything. I had a great experience with Dr. Kletsman and I'll be back.
Excellent as always.
Dr. Kletsman is always quick and professional, and his office makes everything about the visit easy.
I recommend. There were no waiting time and the doctor and the stuff were professional
Excellent...The girls that work there are very nice and helpful! The doctor is very nice, and very concerned with his patients health and also attentive. Answered all my questions. Very happy with my visit, for it being the 1st time!
Dr. Kletsman is pleasant and efficient. I had a very good experience.
He was very pleasant and knowledgeable.
He was great answered all my questions. The medical assistant was phenomenal, she was kind and curtious and very professional.
I have had my annual with dr Igor twice. The office is clean and spacious, there was no wait. The staff are very friendly. Dr Igor is kind and compassionate and carries a true smile. He is knowledgeable in various aspects and modest too. I would recommend him.
He's a good doctor, answers all your questions and asks detailed questions to address your issues
Very polite, professional, and efficient.
Dr. Kletsman and the staff were very friendly and helpful. I would recommend this office.
Very easy to work with. It was my first time in the office so they asked me to fill out some forms -- I explained they're all filled out via ZocDoc and they confirmed. Just had to sign some HIPAA forms and I was examined by a nurse then waited no more than 5 minutes to see the doctor. He asked me all the pertinent questions to get a better feel for what I was in for, then examined me rather quickly, but thoroughly. Explained to me what my symptoms meant, and what to do to treat it, offered me the meds, asked me if I was comfortable with everything and if I had any questions, and I was on my way out the door.
Dr. Kletsman was welcoming, kind, and efficient. I am new to the area and needed a new doctor; I would recommend him to anyone in the same position!
He's a good guy. Highly recommend.
Very attentive and knowledgeable doctor. Takes his time to go over your results and treatment options.
Grear experience. The doctor was good and courteous.
The experience wasn't great. The office is bare bones, Dr. walks around with a laptop and has a floating table as desk in 'examination' room. I went in to request some lab tests, on recommendation from my nutritionist,so I can be proactive about any deficiencies, instead of waiting for issues to arise. The Dr. was less than thrilled, shot down many tests like Vitamin C, that it won't tell anything and in case of deficiency what would I do about it.. Like WHAT? It was a push and pull to get tests done, eventually getting blood taken for some of the tests. Then the front desk marked that I missed my appointment in Zoc Doc, after I was there for almost 2 hours... I guess incompetency runs through the system.
Dr Kletsman takes his time to understand your concerns and issues and errs on the side of caution before just prescribing you medicine. He's clear and thorough and I've never felt rushed or ignored. His online portal works well and allows you to view your test results and communicate directly with the doctor.
All the staff was very nice and welcoming. I did not even have to sit down to wait, I checked right in, went to vitals, saw Dr. Igor, did some labs and was done. It as simple, quick, and Dr. Igor listened to all my concerns. My appt was for 1pm I got there a few mins early and was out the door at 1:30ish. I did a seasonal allergy test on site which took 15 mins, got a detailed list of things I'm allergic to. So overall the appt itself took about 15 mins including vitals take, but I did not feel rushed, and the allergy test results were the other 15 mins. The officer was very clean, bathroom was clean, just the vanity looked a bit unsecure, but nothing that would stop me from coming back. The commute was convenient, about a 6 min walk from Grand Central. The entrance to building is not very apparent at first, I walked passed it a first, but then again I do not do much business in NYC. Overall very pleased! Would recommend for PCP.
Dr. Kletsman was very helpful and professional. Great service by the whole team in a lovely office environment.
Took the time to take a detailed medical history and do comprehensive tests, as I hadn't had a proper annual physical in 6 years,
Asked appropriate questions, was prompt and very nice. Receptionists were very nice as well and answered my questions. They provided a follow up email to explain my results
Very attentive, diligent and all around great doctor.
Dr. Igor Kletsman was very knowledgeable and made me feel comfortable. I highly recommend him and his great staff. I felt taken care of and he was very thorough with my annual check up and health. Look forward to my next visit.
My first doctor's visit in too long, and I was in and out during my lunch break. Dr. Kletsman and his staff were professional and set me at ease. A good experience all around.
Very good experience today with Dr. Kletsman! He answered all of my questions and concerns very precisely and was very helpful.
Very professional, talked through everything and made sure my insurance covered any tests before running them. They use an app to send and view any test results or medications, makes things 2x as fast and easy.
With my primary care physician on Long Island and having a very difficult time with scheduling appointments, I was looking for a new PCP within NYC and close to my Park Ave office. Having found Dr. Kletsman on my healthcare providers Web site and after reading his client reviews I gave him a try. I was extremely satisfied with the professionalism of the whole office and even more so of Dr. Kletsman personally. He took the actual time to sit and explain the process and procedure I was to get and when I was finished he again came in and explained what to expect. I would highly recommend Dr. Kletsman to anyone.
Great. I plan on seeing him again.
Quick and helpful.
I was impressed by him! He was thorough and he kept it simple and to the point. I would not hesitate to recommend him to my family, friends and associates!
Dr. Kletsman took the time to listen and asked for as much information as I can provide. He was mindful of me while the nurses were trying to take my vitals.
Dr. Kletsman was courteous and professional. The office staff was kind and considerate. He answered all my questions, and walked me through the next steps of diagnosis and possible treatments. Overall great experience, I would highly recommend him.
Kind and paying attention to detail. explained kindly and made recommendation based on my insurance plan, it was all smooth. Nurse was nice and so as a receptionist.
Very professional, He ask me olat of questions about my health, he paid attention to what I was saying. I really liked Dr .Kletsman.
I think he's great. Fast, helpful and he listens.
Dr. Kletsman does not have a warm or friendly demeanour. Some patients are ok with this. It's just not a fit for me. He told me that all my concerns might be subject to change when they were pretty straightforward questions that did not need to be qualified. This left me feeling uncertain and concerned about things and I feel I was no better off seeing him. Again, this was just my experience. He has many other great reviews here. And, in fairness, he had lots of people waiting to see him.
I found Dr. Kletsman to be both highly competent and personable. He asked lots of questions and gave me a chance to ask all of mine. He clearly walked through the possibilities and explained his thought process about my symptoms, and seemed very knowledgeable throughout. Very reasonable, down to earth guy too.
Loved this doctor.
Dr. Kletsman was very thorough, great bedside manner and the staff was very professional.
Great as always. No wait, very attentive and professional staff, Dr. Kletsman took time to address my concerns, questions and gave his own valuable advice on treatments. This is my 6th visit over a few years and still the best doctor in town.
Thorough but very efficient
Very professional and friendly staff. Was seen right away and felt like DR. Kletsman took his time and did not rush through any of the process.
Didn't have to wait at all, and the staff were friendly. The entrance to the building is a little run down, but the office is clean and professional.
it was pleasant and the nurses were polite and friendly.
This is the best doctor I've been to. He takes time to talk to you about your health issues and very knowledgeable. The office stuff is friendly and helpful and I felt I was welcome there. The wait time from my 3 visits so far was an average of 5 minutes - the last visit was 3 minutes from the time I arrived, the nurse took my vitals and I saw the doctor. Very impressive.
Very attentive Doctor. Makes sure to write all issues, and concerns down and keeps a record. While I waited his receptionist/nurse called a patient and asked to come at first convenience upon the doctor's request. He keeps every patient in mind. The nurse crew is very polite and professional.
We had an excellent and pleasant visit with Dr.Kletzman. He is a genuine caring doctor and really does his job very well. I highly recommend him.
Dr. Kletsman was very attentive and continued to ask if I had missed something. He took good care of me and would recommend him again. Nurses were friendly and helpful as well!
He is excellent every time I go.
I was disappointed by my experience in Dr. Kletsman's office. My appointment was rushed - truly far from thorough. My concerns were not tended to. The office was missing necessary equipment for an annual health check up. They misread my height because their wall ruler only reached to 6ft. Looking to another physician to undergo another annual wellness exam. Total waste of time!
Waited 3 minutes, spent 5 minutes with a nurse measuring my vitals, and a few minutes later was seen by the doctor. He was very knowledgable and considerate about my health issues and offered a helpful course of action. In general my experience going to this medical office was borderline surreal, because I'm not used to this type of high level of professionalism.
He was there for me when my OBGYN was not. He is fantastic and was really there to hold my hand the entire way.
He was very nice yet professional. Didnt rush me but was very thurough. There were issues at the desk with confusion with my insurance stuff. And even if it wasnt his fault in anything, he was very apologetic that it couldnt get resolved faster. Great quick appointment.
I have been looking for another good doctor since I relocated from Downtown to Midtown over 3 years ago and I finally found one worth writing an outstanding review for. His bedside manners are outstanding. He will do whatever it takes STAT to get to the bottom of the issue. His office is clean and the staff is welcoming. I am making him my primary doctor. Awesome experience.
Very patient and thorough Made me feel at ease The entire staff was courteous
Dr Kletsman was very thorough. Took time to ask all relevant questions.
It was great!
Straight and to the point. I gave 4 stars because some people want a more welcoming doctor, but very professional and asks and answers all your questions.
He was great! Hesitant on prescribing higher dose of the medication I am on though but overall good experience.
Very pleasant and quick visit. Going to use Dr. Kletsman as my primary doctor after this visit.
I highly recommend this practice and Dr. Kletsman. Clean and Modern Office, Courteous and Professional Staff...What more could you ask for!
Very efficient and attentive. Addresses all your issues then and there!
I've shown my bf and mom to Dr. Kletsman. He really takes the time to get to know you, your history and your ailments and always paints a comprehensive picture of your health. He goes above and beyond and it's a real pleasure to not visit a doc who doesn't rush you in nor out. He is also very knowledgable about natural remedies and where to get them. I highly recommend him for anyone who wants a comprehensive, holistic doctor.
There was a bit of a wait during my initial appointment (my annual physical) but the staff and Dr. were friendly - and apologetic about the wait time. I have a feeling it was an unusually busy morning for them; my overall impression was generally positive.
Enjoyed my visits. He's a caring and helpful doctor!
Great! Really took his time talking and getting know me as his new patient.
Great, very fast service and flexible, polite front office. Clean, new, spacious facilities.
He was quick and got straight to the point. extremely accurate, knowledgeable and professional. Exactly what you need in New York city.
Very thorough. He spent a lot of time with me explained all matters clearly.
Very efficient office, professional, friendly, didn't take particularly thorough background info for an initial appointment, but got all the relevant info for why I came in.
Office is in a sketchy building, definitely does not convey a trustworthy practice. Staff was fairly professional, but no way I'd go back.
Went to get an annual blood workup. Very painless, high-tech place. Loved that there's a patient portal so he told me my results via online.
Great doctor, clean office and they see you very fast!
Was informative, walked me through the process. Listened to my needs and knew how to resolve them immediately.
Doctor was pleasant and very thorough. Will definitely go back.
Dr. Kletsman is very knowledgeable and nice. He addressed all of my concerns. However, what probably prevented me from coming back to him is the unfriendliness/rudeness of his assistants/front desk.
Went in for an annual physical, was in and out super quick. Also the lady who drew my blood did a great job!
I was seen for something that was relatively straight foreward but the doctor and his staff were very accommodating. He answered all of my questions and made sure I left with a clear understanding of the next steps. The entire appointment, including collecting blood samples etc, was under 45 min. Would definitely recommend.
Doctor was not rushed, unlike most other doctors in Manhattan. Easy to book an appointment, didn't have to wait long once I was there, and Dr. Kletsman was very attentive and helpful.
Dr. Kletsman is extremely attentive, professional and knowledgeable. He helped me control my chronic health issues to the point where I was able to discontinue my daily medication. I can't recommend a better doctor.
This was my first visit with DR.Kletsman and this visit went exceptionally well. I felt complete comfortable about rather uncomfortable topics. He was also my first male doctor. He was through and informative. He spoke directly to me .
Awesome Doctor! Didn't feel rushed at all, he's very thorough and caring! He personally took my vitals so I didn't have to wait for a nurse that was running late. And they have great hours so it's easy to schedule an apt. So happy I found a great PCP in the area!
Very professional and took time to answer my questions. I would highly recommend Dr. Kletsman.
I had an excellent experience. The MA that helped me was very careful when handling all of my test. The office is very clean. Staff was polite and informative. I would definitely refer him to others.
I felt as if I was being rushed. I did not like how he cut me off when I was talking about my health history.
Very kind, caring and professional staff. Great! :D
Very professional! Highly recommended! A +++
Dr. Kletsman is ALWAYS thorough and gives a strong sense of caring. He asks questions to ensure that he fully understands the situation and does a great job of explaining it to the patient. Very happy to call him my primary care.
Dr. Kletsman was very nice and responsive. His assistant was pleasant and gentle. Office looked very clean. Convenient location especially if you work in midtown. Love the 8am appt. No wait and the visit was quick. Front desk was ok, didnt seem to pleasing.
Dr. Klestman was great - super knowledgeable and helpful. I got in right away. His staff was friendly as well.
Dr. Kletsman was timely, efficient and kind. He recommended additional services, taking care to let me know what was covered by my insurance. He also prescribed me medication that would be covered as well. I had a question and emailed him expecting the office to get back to me, but he actually responded personally within minutes! The office also uses an online portal/app that gets you results and info back ASAP. Super convenient.
Dr. Kletsman was very helpful in identifying the allergy I didn't know I have. He was patient with answering my questions and was informative on how I should best treat my allergy.
Overall a pretty efficient and helpful visit!
He was very helpful and understanding.
He was very kind, prompt, and helpful. Will see him again!
It didn't feel very thorough or comforting. He looked at my through for literally 1 second.
Dr. Kletsman and his staff were very professional. The office is in a convenient location, very clean and pleasant.
I was very satisfied with my visit here and would recommend Dr. Kletsman. Wait time was non-existent, entire staff was friendly and most importantly, i feel Dr. Kletsman provided me with great care and I will be returning here for my yearly check-up!
Dr was very engaged and provided great follow-up to any questions or comments.
Nice guy. Answered all my questions
Quick and concise, didn't feel rushed.
Went early in the morning and was seen very quickly. Dr. Kletsman is very professional and easy to talk to.
Great doc - Takes time to explain everything, and just genuinely a good guy!
I had an unlikely problem. Dr. Kletsman listened and ordered the tests needed to figure it out and helped with referrals. The office is clean and I've never had a long wait.
Staff was professional and kind. There was no wait. I was in-and-out of the office in less than 30 minutes. Dr. Kletsman was thorough and answered and questions I had. Would definitely return here.
A little rushed even though the office was completely empty. Down to business and extremely helpful when I had coverage questions.
Good explanation, answered all my questions, short waiting time
The doctor was very nice the staff too, I didn't have to wait more 5 minuses exactly what I needed. Did my lab work right there and not my shots in 30 minutes very pleased.
friendly and fast!
My main problem here is how money hungry this office is. I needed normal booster shots, and even though my insurance covers this 100%, they insisted I must pay out of pocket for the vaccinations, and then get reimbursed by my insurance on my own. THAT IS NOT HOW THE HEALTHCARE SYSTEM WORKS. Not ok. Reporting this to my insurance company.
Perfect! He's awesome!
ZERO WAIT - I really appreciate when medical professionals respect people's time, which is very rare. Very thorough and helpful during the exam, I would highly recommend.
Albanian Nurse is Cute Doctor is amazing Office Is Clean.
Very friendly, professional, and attentive
I have been seeing Dr. Kletsman for two years now and never got a chance to write a review. Dr. Kletsman is truly the most knowledgeable and caring doctor I've ever seen. His professionalism and consistency have always brought me peace of mind walking out of his office. I would highly recommend him to everyone.
What a great experience. I usually leave the doctor with more anxiety but it was the opposite with Dr. Kletsman. He should teach a master class in bedside manners!
Very happy with my appointment!
Great service as always
Nice guy, not sure he's helpful.
Great doctor. Front desk lady is a little odd. Was asked by the front desk lady and afterwards why I wanted to see the doctor, even though all the information was listed on the zocdoc appointment. Had to provide ID and insurance card again, even though I uploaded my insurance card to zocdoc.
Staff was extremely friendly and very prompt. I was a few minutes late and still walked right in.
Very pleasant and thorough.
A bit quick on diagnosing/talking but professional, calm, and had good mannerism
I thought Igor Kietsman was very kind.
almost no wait. They even told me how much the consultation would be and asked if wanted to go ahead with seeing the doctor. It's the first time this happens to me and i think its great! Doctors usually bill the insurance and you have no idea what the damage will be...
Patient-first attitude with the utmost patience and diligence
The receptionist was very rude. I called for my results because I couldn't get it online. She had an attitude problem. She was very unprofessional.
Welcoming and pleasant demeanor Answered all my questions and put me in the right direction Great experience
Forthright and to-the-point, professional who got down to business right away
My visit was very good. Doctor was very professional, he asked lot of questions - seemed interested in my well-being. I will definitely go back.
I appreciate that Dr Kletsman was able to see me so quickly. He took care of all three issues that had brought me to see him.
I continue to be impressed with Dr. Kletsman.
Very good visit
Made appointment on very short notice and was seen right away. Very happy with service.
Very thorough, the doctor made sure to also do tests (EKG) to ensure that the two medications I'm on were not jepoardizing my heart. Great and understanding doctor.
Dr. Kletsman was very respectful and knowledgeable. Staff was very very nice. I had a pleasant appointment (I scheduled the day before, and they have evening appointments which is convenient).
I really appreciated that the wait time was less than 2 minutes!
I made an appointment and was able to be seen right away. Dr. Kletsman could not have been more thorough. He spent more time with me investigating my symptoms than any other doctor in my adult life. He discussed various options and was very communicative. I have found my new internist!
Dr. Kletsman was professional and courteous. I would highly recommend him!
Was not very friendly - simply very professional and prompt. If you are looking for a quick doctor then probably visit him but if you are looking for a recurring doctor he is not the one.
Great experience! Seen right away and Dr. Kletsman assured me I would have test results within 24 hours.
I showed up 30 minutes early, Dr. Kletsman and his courteous staff attended me regardless of my scheduled time. Doctor was pleasant, respectful, and actively listened to all my concerns.
Very professional and clean office, highly recommend.
Extremely efficient and well run office
Quick, painless, and to the point, helping me get checked out and squared away with the prescriptions I need to start feeling better following a sinus infection. Scripts automatically electronically forwarded to my pharmacy of choice.
i can't say enough good things about Dr. Kletsman. He's very professional and very attentive to your needs and concerns. Not to mention, his staff is very helpful and friendly.
Fantastic doctor with excellent bedside manner.
Very patient and helpful and polite.
Solid, & thorough visit.
His only response to every question was "Go to the ER" even when I was just trying to my prescription (and it was just about the common side effect). It was also difficult to understand with his strong accent. He also refused to provide explanation in writing.
Very thorough. Uses a patient portal so you can see all blood test results. They are ready within 24 hours of you seeing the doctor. My new Primary Care Doctor!
I came with a complicated insurance issue. The desk staff were wonderful working it through with me and Dr. Kletsman even came out and involved himself to help. During the visit itself, he was professional, nice, and proactive. He gave me options for going forward and helped me look ahead to different avenues I could take depending on whether my symptoms continued or not. Happy to say he's my new primary care physician.
He was kind, good bedside manners.
Dr. Kletsman was direct and to the point, everything went well, and though my visit encompassed many checks for my yearly physical, I was out of there quickly.
Dr K and his team are the best!
Very clean, very pleasant, great service. The doctor was very helpful
Incredibly knowledgeable, professional, and caring. The office was clean and very organized. The staff was patient and helpful. Overall I had a wonderful experience and am glad to call Dr. Kletsman my primary care physician.
Very professional, found my problem right away. He zeros in on the problem quickly.
Dr Kletsman and his clinical staff provide excellent care during every visit!
I was very pleased . The office is clean, staff is friendly. The doctor was very professional. I felt that he involved me in my care and he did not rush through the visit.. I felt comfortable asking questions.
He's awesome, go see him! Great bedside manner and genuinely nice person !
Amazing doctor. Really cares, always listens and spend enough time with patients. Highly recommended.
Seems like a great doctor. Extremely thorough and very patient.
Dr. Kletsman was very helpful. Additionally, I was seen right away.
Great visit - empathetic and knowledgeable doctor, excellent staff - all very efficient with no wait time or hassle. Highly recommend.
Dr. Kletsman was very thorough and very amiable in his bedside manner. It was a relief to find a general practitioner who was no nonsense and clear in his communication.
Dr Kletsman is very professional and makes your feel welcome. He is very knowledgeable and makes sure that you are taken care of. I highly recommend his office to anyone!
I was attended right on time with no delay. Doctor was very knowledgeable and professional. I couldn't expect a better service. I am glad that I choose this doctor.
Dr. Kletsman was professional and friendly, yet direct. He ran through usually questions, took time to chat about my concern and give me straight information, and performed a quick exam. The assistants were also friendly, when it came to vitals,blood work, etc. He filled out and gave me a referral form on the spot. Overall, very efficient.
I like but I didn't love. I just think staffs and Doctor should look/sound happier ;).
My visit with Dr. Igor was perfect. He is a patient listener and gives good advice.
Horrendous experience. He mumbled his way through the appointment. His white coat was dirty. He then sent me my results through a portal but it took 2 days for someone to get me the login information. He then informed me through the portal to let me know that I had something that needed to be treated but said "if you're not feeling symptoms, don't worry come back in 3 month." He obviously wanted a second appointment for insurance purposes. I called him to get a prescription and could not get through. Finally I had to go to a City MD office who diagnosed my issue and sent in the prescription immediately.
Smart, Nice and Fast. Front office was great too.
He was very friendly and helped me with my health issue right away. The wait time is also excellent! I walked in 5 minutes before my appointment and was seen within minutes.
Awesome! He was efficient and most importantly i felt confortable.
Doctor and staff were very nice, professional and easy to work with. They took all the stats, let me know about some weird items with my insurance that I knew about but nice that they extended the professional curtesy. And the bast part was unlike my former doctor I didn't have to wait 3 hours to be seen.
PERFECT. Everyone is so kind and amazing!
This was such a great experience, I loved the Dr. who was so interested in hearing what was bothering me and doing everything he could to fix it. Not to mention wait time, reception and the fact that they do blood work right in the office were huge pluses!
Igor was a lovely nice man. Came in for a really bad throat infection and he prescribed some medication that cleared it right up.
Dr. Kletsman takes his time and is thorough with his examination. I The staff is great and very prompt with their response to you. The office is very clean and you will have access to their medical portal which is a plus to keep you updated on your results etc.
The office was clean and modern and the staff efficient and pleasant.
Great doctor! Took interest, spent a lot of time with me and did what he could to make sure I wasn't paying a lot for my prescriptions!
Really good and caring doctor.
Dr. Kletsman is very attentive and ready to hear your concerns. No wait time at all. Staff very professional . Also he quickly response to you through patient portal. Would definitely recommend others.
Very personalized care. Very efficient with time. Will see again and recommend to friends.
Great office.... Very clean and welcoming. Friendly staff ....
Do. Igor was excellent. Knowledgeable and informative, I didn't realize I was allergic to certain things until now. WooHoo!
Doctor was highly informed and developed treatment in minutes and is super effective at communicating!
Very nice and caring. Asked me questions and offered to give me an allergy test as I was obviously showing symptoms. Like the fact I can view my results online. They give you a username and password.
Hard to find an office in NYC that does on premise blood work, definitely a big plus for me. Dr. Kletsman was attentive and helpful, I felt very comfortable throughout. The portal is extremely convenient: got a message from the doc 2 days later with recs and listed lab results, you have it online as a reference whenever you need it. In, got my blood drawn, saw the doc, answered my questions, out, results!
What a relief to find a great doctor! I've been in need of a PCP for years and was so happy with my visit to Dr Kletsman! He's extremely thorough and I didn't feel rushed at any point in the visit. Minimal wait time and excellent bedside manner.
Dr. Keys an was very kind and heard my concerns within my health. He was approachable and made me feel like coming back still be treated well. His explanation was thorough.
Everything was great the only thing I disliked is he didn't m explain the medication he was prescribing me and when I picked up at the drug store there were 2 extra prescriptions for me that I wasn't aware he was prescribing me
Very clean office. Professional staff highly recommend.
After various terrible experiences with physicians I booked on ZocDoc, I decided to give the site one more try. Dr. Kletsman had excellent bedside manner and the wait was just a few minutes. Very friendly and took time to listen to my issues. I am very happy with the quality of care I received on my first visit.
He was great! He was helpful and direct to my point.
There is almost no wait time to see the doctor. I also like that the doctor first offers natural remedies instead of trying to prescribe medications right away. Highly recommend!
Visit went very well, and would readily recommend Dr. Kletsman. I was seen very promptly. I also appreciated that Dr. Kletsman asked multiple times whether I had any questions or wanted to provide any other information that would be relevant for diagnosis.
He was very professional as usual ond always ask the patient lots of questions. He makes me feel real comfortable and easy to talk to.
The secretary at the front desk is not the very friendly. The doctor and his staff are good. The online portal they use to share test results is very difficult to navigate. I still haven't been able to access my profile, and I can't see any results. For this reason, I'm not sure I would go back.
Helpful. He listened to all my concerns and symptoms. Did as many in-house testing as possible, on the same day. Also, reassured me that my health was his pr
I went on for an annual physical at Dr Kletsman's office. The check up was quick and ok though it was a little rushed. However, the nightmare came in afterwards as I had to deal with the billing issue for the next four months and on. The annual physical should be 100% covered by my insurance. However, first I received a bill from the lab that have full charges on every test performed. Obviously, the doctor's office didn't supply them with my insurance information. I contact the lab billing department and doctor's office and specifically ask the office to supply insurance information and the correct annual physical code. One month after, I receive an updated bill from the lab with insurance applied but all billed as diagnostic, and thus still a notable amount of due. I contact the lab billing department again and they said the doctor's office supplied them with diagnostic code instead of annual physical. I immediately notified the doctor's office and ask for correction and they agreed. Over the course of next three month, I have received multiple bills from lab and had to contact the doctor's office again and again for correction. Each time they agreed to do it immediately. Until today, almost four months have passed, the bill still hasn't been corrected. I am deeply shocked and annoyed by the level of unprofessionalism and incompetence the doctor's office has shown. The request is as simple as make a quick call with the lab billing department and correct the billing code and they just wouldn't do it. For those who just wants to do a quick annual check up, please avoid this office if you don't want to turn a quick check up to endless back and forth with the doctor's office and lab.
I love Dr. Igor. I explained exactly what my symptoms were and he knew exactly what I needed. My flu healed within the week and when i needed a refill later on, he was quick to respond. This is my new preferred doctor and so happy to find one finally! Thank you Dr. and staff!
Very professional and thorough. Was very helpful
I saw Dr. Kletsman a year ago and was impressed with his thoroughness and friendly demeanor. Just had my annual physical which sealed him in as my new primary care. Lab results were available to me online within 2 days as he advised. He's great!
Very professional doctor and he seemed to investigate my symptoms very closely. Also very responsive to questions. The only complaint that I would have is about the wait time.
I was shuffled around about 6 different rooms during my ~25 minute Annual Physical. The Dr (Igor) spent between 5-10 minutes with me and asked minimal questions. I know someone who had a much more positive experience, but I felt like this office was about volume: quantity over quality. Also the mandatory iOS app they use for their Portal to share Lab results made it hard to understand the results and whether they're good or bad. I won't be going back here for an annual physical.
I appreciated Dr. Kletsman sensitivity to my personal situation, his sincere concern about all the outside contributing factors that could be affecting me, not just my immediate symptoms. He was thorough and that was especially important considering the reason for my visit.
Dr. Kletsman saw me right away, remembered me from my last visit, and was very thorough and honest. He listens well and takes time to answer questions.
The exam was incredibly quick (too quick) and the staff wasn't very welcoming.
Dr Kletsman was professional, sympathetic, and helped me get to a much better state of health.
Very professional and detailed, and the receptionist were very pleasant.
Dr. Kletsman was very thorough and incredibly nice. I went in for a situation that would be considered "embarrassing" for many, but received no judgement at all or felt ashamed for doing so. Dr. Kletsman made me feel like I could be 100% honest with my situation and needs. Really great experience.
It was ok. Nothing terrible, nothing outstanding. A regular physical, did not wait long. Convenient online communication so no need for follow up visits.
I had a great first appointment with Dr. Kletsman today. I will be returning. He was easy to talk to, understanding, and thorough. Other members of the staff at this office were also kind and helpful. Great experience overall.
had a physical. he was fantastic and fast. the blood tests were incredibly fast as well.
The staff was very polite and professional. The wait time was immediate. The test and questions were brief and I was done in a flash. Very comfortable in my visit. Highly recommended.
Clean office, quick and helpful service from staff and the doctor. Dr Kletsman also seemed to care about my condition and helping investigate and provide solutions.
Dr. Kletsman was very engaging and answered all of my questions patiently and thoroughly. He spent the right amount of time with me and asked many questions. He was very thorough. His staff was equally as nice and helpful. I was happy that there was no wait time and that the nurse could draw my blood right there in his office. I highly recommend seeing him, especially for a PCP.
Fine, He addressed the issues at hand and the office is clean and modern.
I did not had a primary doctor for a long time, since I could not find anyone who really cares. This Doctor is amazing!!! I found my primary doctor who knows not just about cold and flu. Cares about people. Highly recommend him!
New patient. The entire staff was pleasant and accommodating from the minute I arrived. Dr. Kletsman was thorough, but to the point which I appreciate on a weekday appointment. Will certain continue to use him as my doctor.
Dr. Kletsman is part of a busy office now, but I did not feel rushed during my time with him. He made sure to cover all my concerns to my satisfaction.
Saw me super quickly, very very friendly, and just seemed to care. I had a great experience!
Appointment process was super smooth. I was amazed at how short the wait time was. The front desk staff who took care of me was very friendly. Doctor was friendly enough and took his time to see me. Did not feel rushed like the last primary care doctor I saw.
So far, so good!
My husband was very clear asking them to ONLY run the FREE annual test and they run much more than that and now we have a surprise amount to pay that we were not expecting as it was supposed to be only the covered annual free exams! Don't think it's a very serious doctor and clinic ! Be careful ... you might end up with an extra bill you were not expecting, like us!
Great attention to care, friendly and thorough check up. Highly recommended.
Best Primary CARE DOC!
The older lady at reception is beyond rude and keeps having me to come in for referrals. I explained to the doctor if I need to see a dermatologist I don't need to come in every 30 days to get a simple referral. Lady kept telling me my insurance is the problem, after speaking to my insurance, I never needed a referral in the first place. I've gotten hung up on several times, and then when I mentioned they are more concerned with me coming in than my health, the doctor sent me a letter telling me he doesn't want to be my doctor anymore! Immaturity at another level! He also claimed to advise me on certain health concerns when he never brought them up until the resignation email. I would stay away from this doctor and his staff.
Very Patient and very helpful ! Thought out our conversation, I did not feel rushed. He actually found a couple of different solutions to my problem. I will visit again in the future
The office is very clean and up to date. The location is convenient and accessible. The staff was very nice and helpful.
Dr. Kletsman was great! Very thoughtful, ready to listen and great at talking you through what was going on. The office was also very nice and I did not have to wait. A great experience.
Fast & very professional.
Doctor Kletsman was very attentive and did everything he could to accommodate me. Little to no wait time and felt I received adequate time with the doctor. Nice clean offices, too. I'll definitely be back.
Dr. Kletsman was remarkably kind and thorough. Furthermore, he is up-to-date about the latest medical developments and pointed out a possible side effect from a combination of medications I am taking that a previous (very highly regarded) physician never mentioned. He spent nearly 2 hours with me, ordering blood tests and an EKG, and had his staff follow up with my pharmacy while I was there to make sure that my prescriptions (which they phoned in) were covered. When one of the prescriptions was not covered, they found an alternative and adjusted it. What more could one ask for?
I was not very happy with my visit. To start off I had to wait for my insurance to be verified even though I booked the appointment way in advance and my information was transferred over from Zoc Doc. The lady in charge of the front desk (maybe his wife) wanted to argue with me that I would have to pay a co-pay since I had blood work done earlier in the year and that counts as a physical. I explain to her that it was only blood work and not a physical. When I refused to pay and said that I was leaving she decide to call my insurance company to inquire and they explained exactly what I told her. However, during the process of confirming with my insurance she was just blurting out my private information with no discretion. I decide to stay since I had already spent over 30 minutes wait and didn't want to go through the process of finding another doctor to do a physical at this time of year. I finally got to see the doctor (who had a pleasant demeanor) and that was an utter disappointment. He asked me a few question for which i already answered on their question and was in the info that was transferred from Zoc Doc. Then he said he was going to examine me and checked my heart and lungs and said i was good to go and ordered regular blood work. I had to ask him to do blood work for STD and he wanted to know why I would want that if I wasn't having unprotected sex incredible. I would not be visiting this office again. Although my regular doctor is out of network and i have to pay, I will go back to him because he does a thorough physical exam and does not ask me for an explanation as to why I need STD testing.
The admin staff made the experience a challenge, but working with Dr. Kletsman was a really positive one. He did, however, really try to push some herbal supplement on me. Felt weird coming from an MD. I'd visit him again--just not at that office.
Very nice. Answered all my questions. Never got back to me with test results, though.
In and out in under 15 min. Forgot to take temp and blood pressure. Fortunately I got on the elevator going up by mistake, and he caught me when I was on the way down. Felt like I was over-prescibed medication. 4 prescriptions for strep throat. Discovered a massage parlor on the 3rd floor, in case anyone needs a happy ending after their appointment.
Patient and respectable. Accepted medical history from ZocDoc with no issues. Minimal paperwork when I arrived.
Very organized. No wait. Professional.
He was quick and helpful
Very nice office, friendly staff, Dr. Kletsman seems to really care about his patients.
Dr. Kletsman shows a genuine interest in my well being. We went over the results of my physical. And reviewed the necessary steps that I needed to take. Planning a follow up session with him in May 2016.
Dr Kletsman was attentive to detail and took time to ask questions about my questions and figure out the cause for the repeated issues versus just treating the symptom. His office was helpful in moving me along in the check in process. I actually got to see the doctor earlier than my appointment, an experience which literally has never happened before ever.
Office was conveniently located. I was seen right away. He was knowledgeable, kind and helpful.
Dr. Kletsman asks a lot of questions to get to the bottom of what's ailing you. He offers advice after going over all available information and seems to care about his patients. Easy to get an appointment after work and almost never any wait time from the 2 visits that I've had.
Had a great appointment, Dr Kletsman is knowledgable and explains what he is doing and makes sure you feel comfortable.
Very informative, very intelligent, takes his time to answer any questions you have about your health...Great staff, very friendly! Super clean and spacious office...0 wait time...I'm here to stay, yay :)
Very enjoyable, extremely professional.
I was able to get in to see the doctor on the day I was sick and he prescribed the necessary antibiotics and I was back in work the next day. I had some difficulty understanding the doctor's speech at times but he would repeat when necessary. He requested a follow-up visit in five days which I plan to make.
The doctor was extremely quick. He asked extremely thoughtful questions and actually took into account what I wanted and what I had to say. The nurses are extremely friendly and helpful and took my blood/administered my flu shot painlessly. This office has very accommodating hours for working professionals and are a one-stop shop in terms of all the services they can provide. I would highly recommend this doctor to friends and family!
He's great, and the nurses are wonderful
Doc was very professional, staff very friendly. Waited less than 5 minutes. Office very clean.
Dr.Kletsman is a terrible diagnostician, taking 2 blood tests in 4 days to check if he has skipped something or telling me that I could have tapeworm, an appendicitis attack or just a stomach infection! Not my idea of a good doctor.
Dr. Kletsman is great however, my only issue is that ZocDoc was not transparent about the services he renders. For example, when I went in and told the office about my past prescriptions they right away told me they do not prescribe controlled substances. It would have been nice to know this information prior to scheduling my appointment as I don't have the time to see a PCP and be referred to another doctor for medication. It would be much more efficient and considerate to the patient to be transparent about this.
My visit with Dr. Kletsman was pleasant and professional. He took the time to go over my medical history and address any questions or concerns. The office was clean and quiet. The staff was friendly and courteous. No wait time at all. Great experience overall.
Excellent clinic. No wait time and Doctor was very knowledgeable
Very good! Efficient, nice, understanding, ready to spend some time to explain/listen/advice. Exactly what I was looking for.
Scammers! DO NOT GO HERE! The doctor was fine but the office charged me out of pocket, telling me to follow up with my insurance company later. When I did this I found that my insurance company paid the charge in full. Initially they said they hadn't received anything from the insurance company but now they won't return my calls and claim there is no one available who deals with billing.
Extremely thorough. Spent a good amount of time taking history and listening to current symptoms. Very pleased with his treatment plan.
Straightforward. Honest. Helpful. Good sense of humor.
Good Doctor, knowledgable, Approachable
Exam was quick and the doctor was very knowledgeable in his examination and very professional.
I was unimpressed with Dr. Kletsman; not because he didn't seem like he knew what he was doing-he was very knowledgeable-but because he didn't take seem to take any interest in me as his patient. The whole visit really felt like I was just another number on the patient assembly line....
Great beside manner..provided much time to go over my concerns.
Great doctor, very professional. Highly recommended.
Great doctor! Horrible staff. Didn't send the right form even though I gave explicit instructions and then when I tried to call them to explain what is needed after it was late, they said they are too busy and they will get to it later. Eventually I had to email the doctor who got involved and straightened everything out. Completely unnecessary stress due to the staff at the office.
Dr. Kletsman was very committed to helping me feel better and encouraged me to call him if I needed anything. He was very friendly and his office is spacious and quiet.
The staff was very courteous, the wait time was miniscule and Dr. Kletsman was attentive, informative and warm. It was my first visit but I will definitely continue with him as my PCP.
He and the staff are wonderful.
Very thorough and attentive Doctor. Covered all bases! Felt in good hands. The office was clean & modern. Definitely recommend.
Over charged me and test results are posted to portal and the doctor does not tell you what they mean or next steps. I will NEVER return or recommend this doctor.
Very professional, and the med staff went beyond to make sure I was taken care of. Highly recommended.
Professional, good location, not rushed.
Very professional and thorough. The office staff was friendly, and I was seen immediately. The entire experience including paperwork took half an hour!
Dr. Kletsman was very knowledgeable and it felt like a productive visit in terms of him addressing my issue and then some. The staff was efficient and the office was clean and organized.
Dr. Kletsman is a Doctor who cares! He payed attention to my every need and I didn't feel as if I was being rushed out. Friendly staff. Clean office.
Very professional and answered all my questions.. great staff too.
Great Doctor! Very Professional and works well with the client's concerns!
Doctor Kletsman and his staffs are awesome. I was worried about switching doctor when I got a new insurance, but they accept my new insurance so I'm glad I can keep Dr. Kletsman as my primary care doctor!
Dr. Kletsman was very knowledgeable, courteous, and pleasant. I explained to him my health concerns and he immediately charted a plan of action and gave me a positive outlook. I will be choosing him as my permanent primary care doctor.
Nursing staff was the highlight. The nurse who inserted the needle into my arm to take blood did it painlessly. Both were very personable.
Dr. Igor saw me less than 5 minutes after i walked in. He is very friendly and truly cares about the wellbeing of his patients. The medical office is very clean and the staff welcomed you with a smile.
The entire office visit took less than 45 minutes (new patient check-in, physical exam, bloodwork, vital signs, urine sample, and vaccines). I was impressed by how efficient and friendly Dr. Kletsman and the other employees were, and would recommend Dr. Kletsman to a friend.
Office is clean and big. Two nice receptionist. Dr. Kletsman was professional, friendly and fast. Asked correct questions, everything was great.
It went well no wait time and explained everything to me
This was my second time seeing Dr. Kletsman, and it has cemented my opinion of him as an extremely sharp and capable doctor. He has correctly diagnosed and defended me against two quite serious infections, and has done so while being approachable, personable, and treating you like an equal. This is a rare kind of doctor.
Warm, friendly, smooth.
I am so happy that I have Dr Keltsman as my primary care physician.... He's very professional and personable and makes you feel at ease...... Just down to earth. I would recommend him to all of my friends just blessed to have him as my doctor.
Seen earlier than expected, and direct.
As a new patient, the visit was ok.. the office was very clean but empty. Granted I had the 8am appt but it seemed very bare bones.. there was hardly any official looking medical equipment in the rooms, I don't know.. it just seemed strange having such a bare doctors office. The Dr. was nice, he asked all the right questions, bedside manner was good, receptionist and nurses were really nice.. i can't pinpoint it, it just all seemed like maybe they just moved into the office a few days ago? It didn't look like an office that had seen alot of patients. I don't know if that's good or bad. The main thing I thought was strange was the request to make an appt for my test results regardless of what the results are. Very strange.. i would think if everything came out fine, why is there a need to go out of my way to the office, take time out of my busy schedule just to have the Dr. say "ok, everything came back good.." Seems strange. I haven't made the follow-up "test result" appt. yet.. i plan to call first to see if it's really necessary.
Great as always. My fave Pcp
Needed a New GP in a very fast manner. Dr. Kletsman got me in the same day and spent almost 90 minutes with me, getting a detailed description of my many health problems. He seems determined to fix issues other doctors have been unable to or have pushed under the rug for many years. Felt like I finally found a doctor that truly took the time to want to truly fix me medically and not just write me a script and get rid of me.Can't recommend him enough. Office is well staffed, spacious and comfortable.
The office was clean and spacious, the nurse was pleasant and efficient and the doctor Listened to me and was kind and seemed knowledgeable. Easy to get an appointment. Will definitely be my new PCP and would highly recommend them!
I was early for my appointment and able to be seen before my appointment time. Doc was very easy to talk to, understood my issues, and made experience very comfortable.
Was very nice. Good doctor. Nice staff. He was compassionate and informative. He cares about his patients and their lives. Highly recommended.
I have to say I was very happy with my experience. I've been trying out doctors for the past two years since moving to the city from Long Island and feel like this is finally a doctor that I'd come back to and reccomend to friends/family. He, his front desk woman (who I currently cannot recall the name of) and his nurse Danielle were all very nice and explained everything the whole time. Definitely recommend this office.
I highly recommend Dr. Kletsman. He is kind, thorough, understanding, and has a great bedside manner. He made sure to evaluate all options before providing recommendations and diagnosis. I was also surprised and delighted that he he blends western and eastern medicinal practice for an overall strategy of care taking.
Dr. Kletsman was relaxed and laid-back but asked every question in the book. I felt very taken care of. He is also very, very nice.
He is not concerned with what the patient has to say, only with how much money he can get from your insurance provider and YOU.
He was very professional and very fast. I waited 2 minutes! Also his hours are flexible and the location is nice. Office was very clean.
Scheduled multiple appointments with co-pay just to review test results.
Great doctor, very nice and professional. I Highly recommend him.
I booked it for my husband today and he was very pleased, he said no wait and doctor took his time and was professional so we will use his services again
Doctor Kletsman was great. Appointment was quick but he also did not make me feel rushed. Staff was friendly and there was no wait.
Very personable and understanding.
I felt like he didn't believe me.
I think the best way to describe Dr. Igor is that he lacked compassion during my visit. First, he refused answer a question that I had posed, until I rephrased it a few times and pushed on it. Second, he didn't want to get in the details of something else I was asking, which is fine, but he was very rude, saying "I don't want to get into that because it'll confuse you and you'll ask another twenty thousand questions." Last, he told me I should book an appt with a specialist, and he would give me a referral. When his receptionist informed us that the specialist would be on vacation for another week, Dr. Igor just walked off - didn't offer to give an alternate referral. I was very frustrated with my visit. But it was all mannerisms; he knew his medical stuff..just need to learn to be friendlier.
Finally have a PCP. He listened carefully and with attention to my concerns and showed interest in finding my problem. I'm happy I found him
Nice small clinic, very nice staff.
The office was clean, the receptionist and nurse were real nice & the Dr answered my questions and was real patient with me. I waited about 25min, but I was also 15 minutes late. All in all, a good experience.
I can't say I have much to complain about with Dr. Kletsman. I was taken rather quickly and his receptionist was helpful in referencing the health insurance for the patient's own knowledge. He definitely tried to push prescriptions and other areas where it seemed like he would have some personal gain as a result of the reference(i.e. referral for physical therapy, additional prescriptions, etc.) but with a little push back, he was more than fine with not trying to sell you any further. Lastly, this may be more common, but he will only call you with blood test results if they are negative. To hear more detail regarding the results, you are required to have a follow up appointment.
Was very pleased with my first visit to Dr. Keltsman's office. Office is nice and clean and large. Was promptly helped and put in a room. Almost no wait and the doctor was very friendly and thorough. Happy to have found a new PCP that I like.
Excellent doctor and saw me right away for a same day appointment.
Dr. Kletsman was very professional and extremely nice. He spent enough to time to explain everything. Great great great!!!
Clean, peaceful establishment, friendly staff. I was seen promptly, in and out with my results.
I thought Igor was extremely thorough- especially because I was a new patient and he listened to any concerns and probed to make sure he wasn't missing anything. I enjoyed my experience. I've been looking for a PCP and I think I may have found it.
I found Dr Kletsman to be very professional and genuinely interested in listening to what my concerns were. His staff and the office were also extremely impressive.
Very professional and polite! Takes very good care of his patient.
The Russian receptionist is rude. They try to book you for as many specialist within their practice as possible. I went in with one concern that wasnt addressed but left with a bunch of appointments for everything else.
The doctor was decent but the office staff wasn't all that great
After spending most of my life under the care of one physician, I moved to a place where continuing to see that doctor was no longer feasible. Well, it's safe to say I've found my new doctor. Dr. Kletsman is just about everything you could hope to find in one. He's attentive, helpful, and easy-going. Never once felt rushed and he attended to all my medical concerns ( I hadn't been to a doctor in awhile! ). Front desk staff was very pleasant and helpful as well. Traffic had me running terribly late and when I called thinking I'd have to reschedule, I was assured that it was still alright to come. Wait time when I got there? About five minutes. Overall, a very good experience and I highly recommend this office.
LIFE CHANGING. I originally chose Dr. Igor Kletzman because his Excellent Reviews on ZocDoc and he is very close to Grand Central and my job. When I arrived (same day appointment on ZocDoc) I was greeted by his friendly smiling staff when I walked in. The entire office from the waiting area, exam rooms and bathrooms are MODERN & VERY CLEAN. Dr. Igor was quick to see me, he was friendly, extremely thorough and was able to provide lab testing on location. I have made a few visits since then. He has proven to be very professional, easy to speak to, he gives clear direction and suggestions and really cares for his Patients. From his Modern Technology and his laptop he can see all history, send prescriptions right to the pharmacy, etc. which makes life easy.
Great experience with Dr Igor Kletsman. He pointed out issues and suggested tests on my condition no other doctors (three others) have recommended. Even though I've only visited him once so far, he's probably going to be one of my most trusted doctors.
Dr notice a major medical emergency and sent me to the ER, god bless him.
Dr. Kletsman was very nice, and made me feel very comfortable. His receptionist/nurse was also wonderful. I would definitely recommend this place. The only negative thing I would say is that the office space felt a little dingy, but they are moving to a new location soon so I'm sure that will change. :)
I had my appointment schedule at 9:30am and I was seen right away. He addresses any health concern that you may have. Very professional
Excellent experience, nice doctor, they saw me right away for a last minute appointment.
I secured an appointment with Dr. Kletsman because my Primary Care physician was not immediately available. I needed a pre-operative consultation post haste as my surgery date is just a week away. Dr. Kletsman saw me right away and took time to debrief me about my health. Overall, the experience was quick (expedient, not rushed) and professional. I received a good feeling from the doctor and office staff and would not hesitate to recommend.
Dr. Kletsman and his staff were very helpful and kind. I have already recommended him to friends.
Dr Kletsman was very helpful he explained everything to me organised an X-ray even emailed me later to explain the results and recommend further treatment. His staff also were wonderful.
Informative, comfortable and thorough. First time as an adult that I've felt as though a doctor actual met my expectations.
Very personable, understanding and thorough.
I was rather disappointed in Dr. Kletzman, MD. I came to him for cold issues, but also expressed terrible trouble with anxiety and sleeping. He prescribed me anti-depressants that made me exceptionally nauseated. When I went back for a check up and told him that the medication was not helping the sleep and making me feel sick to my stomach, he prescribed a higher dosage and told me to keep taking them. After throwing up for the next two days ... I threw out the medication and found another primary care physician.
I visited Dr. Kletsman for an annual check and to treat my chronic sinus infections. My wait time was less than 10 minutes, and the reception staff was courteous. He had a friendly and professional manner, did a thorough background check of my history, and treated my sinusitis accordingly. They also sent my prescriptions to my pharmacy ahead of time, which was pretty clutch. There was nothing too outstanding here, but I wasn't coming in with any grave complaints. Positive experience overall.
Excellent as always :)
I went in and asked for him not to run some specific tests I knew would come back negative and were not covered by my insurance, but he did anyways. Then when I finally got them to change the billing, the original bill kept being sent (several phone calls saying they would correct it obviously were unheeded) and I am still dealing with the office a year later. No help at all.
Dr. Kletsman has a superb bedside manner, extremely courteous & professional. Listens attentively. Highly recommend. Receptionists were also very welcoming and accommodating .
Unfortunately Dr. Kletsman is my primary care doctor. He is a very typical, run-of-the-mill, internist. I use him because he is extremely conveniently located. I only use him to get referrals for specialists. He is very limited in his understanding of anything that is not obvious. He talks over me when I try to explain my problems, dismisses things based on nothing at all, and is always very quick to defend other doctors' ignorance instead of trying to help his patients. I have heard him say to me on several occasions, "Oh, well, it's not the doctor's fault if he doesn't know what's wrong with you. At least they are not trying to diagnose you if they don't know the problem!" He is always late and his staff always asks me to come earlier than my appointment time. I end up waiting double the amount of time I should. Overall, he and his office staff are nothing to write home about. Whenever I need files transferred, they are NEVER transferred when i get to the next doctor. And office staff will always be sure to give attitude when called out.
I have been to him twice, and that should say it all. Never had to wait an extra minute. He explained the things in detail enough for me to understand. Highly recommended.
Very thorough, and professional
I've been his patient for almost two years now and every time I come the service is excellent !!! I highly recommend this doctor!
He's professional, polite and overall excellent.
I'm always very pleased. He is always attentive and covered every concern of mine. Quickly ran tests and called me quickly with the outcome. He's very patient and addressed all my worries and concerns. The staff is always so welcoming as well.
This was my second visit and I'm very pleased. He is very attentive and takes times to listen.
He's incredibly efficient, understands the root of my problems, and asks all the right questions, but his efficiency made him a little difficult to talk to. I felt the nurse was a tad unprofessional in her spandex leggings as pants, and a skin-tight button down. She also had a cold and wiped her nose on her latex gloves, which was odd. Granted, she was efficient, too, and did everything right... I just felt no sense of urgency or professionalism when working with me. I will continue to see Dr. Kletsman, as he is working hard to get to the root of my problems, but I'm not sure for how long. Also, I didn't feel as though I actually received my physical.
Very efficient and to the point while willing to listen to, and consider, all relevant history and medical concerns.
Picked Dr. Kletsman based solely on availability and proximity to work. I was extremely happy with my visit. Was not rushed, I felt he was very thorough and had a sense that he really cared. Highly recommend.
I was a little disappointed, because his professional statement on Zoc Doc said he had knowledge of alternative medicine as well as allergy testing, and when I got there - he said he did not. Other than that, he was courteous.
Incredible doctor. Really knowledgeable and helpful.
Unprofessional. Chewed gum the entire time.
Dr. Kletsman was very kind and thorough, without being at all pushy. His nurse is incredibly sweet and friendly and made drawing blood a breeze :) would highly recommend!
My visit to Dr Kletsman's office was nice. He is a professional and has a nice, systematic way of walking through the patient's concerns.
It was in and out. He heard my concerns and gave good recomendations. His assistant took my blood, which I hate, with little discomfort. The environment was inviting and not like a hospital. He'll be my regular doctor from here on.
Very nice DR and staff / Nurse. Pleasant visit. Genuinely concerned with my health and compassionate and caring doctor. Highly recommend.
Really friendly and intelligent.
Very timely and to the point, yet nice to discuss issues
Thorough and friendly.
Very quiet and clean office - Dr and staff were VERY nice and accommodating.
extremely please with overall experience. attentive, knowledgable with great bedside manner
He's wonderful. Excellent bedside manner. Listens to patients and really caring.
He is an amazing doctor, very caring and responsible!
Dr. Kletsman and his staff were fantatstic. The Dr. was very thorough and accomodating. He really cares about his patients and put maximum effort and care into my case. I will be going back for any future issues without hesitation. Thanks Doc!
I had my appointment set at 1:30 pm. I got there a little earlier. The staff accommodated me right away and was seen in less than 30 minutes by Dr. Kletsman. He was nice and very pleasant, doesn't seem to be in a hurry. He was very reassuring and asked me if I have any questions. Highly recommended and would make him my PCP.
Doctor Kletsman was very kind, fast, and thorough. He communicated well, was reassuring where it was appropriate, and is young and well-acquainted with the office's technology -- he completed all medical history on a small laptop set up right in front of me.
I've only seen Dr. Kletsman once, and the visit was short. But I was pleased with him, and with his aides. I found him bright and articulate. He listened well to my telling of symptoms. Everyone was knowledgeable and professional. In drawing blood, his aide found a vein on the first try. Based on this visit, I plan to make him my usual GP.