Dr. James Chen, MD

Orthopedic Surgeon

Book an Appointment

Choose your insurance
Loading...
Choose your insurance
Loading...
No Results
What's the reason for your visit?
Orthopedic Consultation
450 Sutter Street, Suite 400, San Francisco, CA, 94108

Qualifications and Experience

Education

Hospital Affiliations

Languages Spoken

Professional Memberships

Awards and Publications

In-Network Insurances

Specialties

Professional Statement

I strive to help patients return from injury or disability to an active lifestyle, specific sport, or hobby. I perform advanced and minimally invasive arthroscopic surgery of the knee, shoulder, elbow, hip, and ankle. I practice Sports Medicine and General Orthopaedic Surgery including fracture care, joint replacement (knee, shoulder, hip, elbow). My special interest in the knee is ACL reconstruction and meniscus surgery. My special interest in the shoulder is rotator cuff repair and shoulder stabilization. My job is to give the patient the best possible medical advice and to perform surgery when required to return them to optimal function. Our team works hard to provide each patient with the respect and attention that we would give to our own families.

Zocdoc Awards

Verified Patient Reviews

Overall Rating
Bedside Manner
Wait Time

Good doctor

Overall Rating
Bedside Manner
Wait Time

Always helpful and professional .

Overall Rating
Bedside Manner
Wait Time

As usual, Dr Chen's office staff was very professional, helpful and welcoming. DrChen asks good questions , checks mobility, and makes appropriate suggestions for medical testing to get to the root of the pain and symptoms. I would highly recommend him

Overall Rating
Bedside Manner
Wait Time

Super knowledgeable doctor and friendly staff. I had a great experience overall and he made great recommendations.

Overall Rating
Bedside Manner
Wait Time

Very efficient and explained all my options.

Overall Rating
Bedside Manner
Wait Time

I have a follow up appointment with Dr. James Chen. but he didn't see the image of my MRI. He only show me the result and asked me to read. I told him I have cataract and I can't really read it through his PC. Therefore, he ready it to me. As a patient, I should know more about how can I treat my fracture. He only asked me "Do I need the Physical Therapy?" Of course, if this is help me to heal fast, why not. I asked him "Do I need surgery?" He said No. It takes about two months to be healed After that, I asked any X-Ray will follow up after two months. He said No. This appointment kinds of Q&A. No special care

Overall Rating
Bedside Manner
Wait Time

Dr. Chen's team is the best in the business. His staff is beyond friendly and attentive, never hesitating to pull out all the stops to make your experience pleasant. Dr Chen's bedside manner is top notch. Overall, hands down one of the best Dr offices I've ever been to. Only wish all Dr offices strived forthis level of support and satisfaction.

Overall Rating
Bedside Manner
Wait Time

Just what i neefed. Good bedside manner. Entire staff is great. Office very modern.

Overall Rating
Bedside Manner
Wait Time

very nice, professional, personable doctor and medical assistant.

Overall Rating
Bedside Manner
Wait Time

Good

Overall Rating
Bedside Manner
Wait Time

Quality of care (which is great so far), I LOVE that they use Zocdoc--what a time saver!

Overall Rating
Bedside Manner
Wait Time

He is always, personable, professional and efficient.

Overall Rating
Bedside Manner
Wait Time

Dr Chen was great, waited a while but for understandable reasons. He even called after to apologize for the wait, and asked if I had any questions about my visit. Would definitely recommend to others.

Overall Rating
Bedside Manner
Wait Time

I was surprised how awesome Dr. Chen was. He was really concerned about what I thought was a relatively minor injury in my hand. He even called a radiologist friend on his cell to see if I could get an MRI right away. After my scans, he left a detailed message on my phone afterward with his recommendations, and didn't even require i come back in to see him (I feel like some doctors are all about the hustle). I super trusted him & recommend him.

Overall Rating
Bedside Manner
Wait Time

Overall great and informative visit

Overall Rating
Bedside Manner
Wait Time

I was very impressed by Dr. Chen and will be having him do my knee surgery.

Overall Rating
Bedside Manner
Wait Time

I felt confident with this doctor.

Overall Rating
Bedside Manner
Wait Time

Dr. Chen was very friendly, knowledgable, and attentive. He got to the heart of the issue right away, and was very clear about treatment. I waited less than 10 minutes to be seen. The last doctor I saw made me wait for over an hour before taking 5 minutes to tell me to take Advil and ice. Dr. Chen was the total opposite!

Overall Rating
Bedside Manner
Wait Time

I visited Dr. Chen for my Hip Pain due to miles of pounding on concrete that I had put them through while running. The whole process took about 40 minutes from the time I got there. Filing the online form via ZocDoc probably saved at least 5 minutes and was very convenient. The paper work was already printed for signature and I was called into the Doctor's room within 5 mins. The staff was very professional and well organized. The doctor and the RAs spent a good amount of time with me, answering all my questions and explaining the reason for my pain. I didn't feel rushed or forced in to doing X-Rays or MRI and I was recommended Physical Therapy.

Overall Rating
Bedside Manner
Wait Time

Another efficient, yet informative visit with Dr. Chen. He followed up on my previous appointment, for a different issue, then quickly assessed my current complaint's condition, explained the likely issue, had me off to x-rays, and then provided me with a follow-up to visit another lab for additional testing.

Overall Rating
Bedside Manner
Wait Time

This is a good man who talks and sees his patients as human beings not numbers.

Overall Rating
Bedside Manner
Wait Time

My daughter got me this appt. I'm 75 yrs. old and she was tired of me complaining about my knees. Dr. Chen, took some ex-ray. I'm also going to have an MRI. No diagnosis yet, but the arthritis looks about normal for my age. He suspects a meniscus tear. We talked about what I was willing to do to fix it. I'm not interested in "cutting surgery" or replacements, but will consider arthroscopic. I really liked having that conversation. I was not shamed into the ultimate "redo"

Overall Rating
Bedside Manner
Wait Time

Dr. Chen is very friendly and his staff is very professional and kind.

Overall Rating
Bedside Manner
Wait Time

Excellent. Doctor and his staff assistants are genuine and caring professionals. Remarkable sense of security and real help. Very happy with my interactions with Dr, Chen.

Overall Rating
Bedside Manner
Wait Time

The diagnosis coincided with another opinion I had. Dr Chen gave very detailed explanations about my condition and the treatment to follow.

Overall Rating
Bedside Manner
Wait Time

Dr Chen and his assistant were both awesome! They were thorough and patient, and took the time needed to address all of my concerns and answer all of my questions (-key- in my opinion). He has great bedside manor, and a sense of humor too. I would definitely recommend him.

Overall Rating
Bedside Manner
Wait Time

Super accommodating and very friendly. I was able to get in to see Dr. Chen for an initial consultation and testing followup within a week. He and his staff are great at explaining the issue in a simple manner and at making the patient feel at ease.

Overall Rating
Bedside Manner
Wait Time

Great, knowledgeable and confident doctor. Very helpful.

Overall Rating
Bedside Manner
Wait Time

Except for wait time, my app't with Dr. Chen was satisfactory, if inconclusive.

Overall Rating
Bedside Manner
Wait Time

Excellent.

Overall Rating
Bedside Manner
Wait Time

Great work, very direct and professional.

Overall Rating
Bedside Manner
Wait Time

caring and kind! hes great!!!!

Overall Rating
Bedside Manner
Wait Time

Very attentive, personable and knowledgeable.

Overall Rating
Bedside Manner
Wait Time

He honed in on a diagnosis quickly with a couple of X-Rays. No surgery!

Overall Rating
Bedside Manner
Wait Time

Professional. Personable. Great listener. Down to earth. I highly recommend!!!

Overall Rating
Bedside Manner
Wait Time

I have been skeptical of going to the doctor over the past few years after experiencing horrendous wait times for just a few minutes seeing the actual doctor but Dr. Chen restored my faith after my appointment today. It sounds dramatic but I was seen almost immediately and Dr. Chen (and his assistant) spent time explaining things to me and made sure I felt comfortable with my diagnosis. If Dr. Chen was a PCP I would sign up as a committed patient.

Overall Rating
Bedside Manner
Wait Time

Excellent service. Courteous, efficient, communicative, and competent doctor and staff.

Overall Rating
Bedside Manner
Wait Time

I was very badly injured and I worked with Dr. Chen over a year. He was a very knowledgeable doctor. Easy to work with and very personable. Would most certainly recommend him.

Overall Rating
Bedside Manner
Wait Time

Wow! I am so pleased with Dr. Chen. I went in a few weeks ago and he was able to figure out what was wrong with my knee right away, and we were able to schedule the surgery for just a few days later. I am now two weeks out from the surgery and am just beyond impressed with how great Dr. Chen is. I would say a huge amount of what is great is using the app HealthLoop - I've been able to ask questions to my doctor whenever I have them and he answers super quick, even when he was on vacation! This made my overall experience great.

Overall Rating
Bedside Manner
Wait Time

Would definitely see Dr Chen again.