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I strive to help patients return from injury or disability to an active lifestyle, specific sport, or hobby. I perform advanced and minimally invasive arthroscopic surgery of the knee, shoulder, elbow, hip, and ankle. I practice Sports Medicine and General Orthopaedic Surgery including fracture care, joint replacement (knee, shoulder, hip, elbow). My special interest in the knee is ACL reconstruction and meniscus surgery. My special interest in the shoulder is rotator cuff repair and shoulder stabilization. My job is to give the patient the best possible medical advice and to perform surgery when required to return them to optimal function. Our team works hard to provide each patient with the respect and attention that we would give to our own families.
Verified Patient Reviews
He was the first doctor I’ve seen who actually listened to my concerns and explained his reasoning behind his recommendations. I feel like he is looking out for me as a patient and trying to get me back to my active lifestyle instead of just passing me through.
always a great experience.
I waited for about an hour before I saw Dr. Chen, and when he came in, he looked like he was in a rush. He explained everything somewhat clearly, but he seemed to be a bit on the go, which made me feel rushed, and I was left a bit confused and with a couple of unanswered questions. Otherwise, everything went well and everyone was nice.
I was in their office 10minutes before my appointment but saw the doctor 30min after my appointment time. I wish in this age where there is a place like One Medical that you see the doctor on time, they don't waste people's time. I saw the doctor for less than 5min only to get a piece of paper to get MRI. The total trip 2 hours!
He was timely, personable, and unhurried. He and William answered all my question. The front desk was very friendly and helpful as well. I highly recommend Dr. Chen.
he's great. visits are always satisfactory.
Great and that Doctor.
Dr. Chen and his team were very professional and also friendly. All of my questions were answered and am happy that I have a treatment plan I am comfortable with. My office visit was well coordinated across the board. I was in and out within 35 minutes and able to get back to work on time. Happy to have found Dr. Chen and highly recommend him.
Dr. Chen was caring, knowledgeable, and presented the information in a clear, detailed, and comprehensive way. I would highly recommend Dr. Chen!
Super efficient, knowledgable, knew right away the problem and recommended PT. Also recommended MRI for ankle, which I probably should have gotten a while ago.
Always great to see Dr. Chen. He's thorough and provides lots of great options for treatment.
Thorough and concise.
Smart, thorough, and very helpful!
Great service and diagnostic. Everyone is super friendly and helps you with a smile on their face. I recommend to go here if you have any sports related surgery 10/10.
Recently had a large trauma to my leg, Dr Chen and his assistant answered any questions I haf regarding rehabilitation.
i thought Dr. Chen was great. straight to the point. didn't make any assumptions. understood my situation and seems like the right fit.
Really great doctor, found the problem in my knee right away and explained perfectly with a knee model.
I really appreciated Dr. Chen's thorough diagnosis, explanation of what was going on and guidance on what to think about to move forward.
Receptive, friendly staff. Got to the bottom of my problem right away and gave me resources and referrals to move forward with my recovery. Didn't feel rushed and wasn't waiting around for too long either.
awed by the efficiency, professionalism and clinical acumen of this team. very sensitive to the patient.
Fantastic doctor - would recommend to everyone in need of an orthopedist.
I've been here twice, once for a sprained wrist and once for a fractured ankle. I love this place. Really friendly staff (from reception to nurses, cast tech, xray tech, doctors, etc.). Doctor James Chen is really knowledgeable and makes sure all your questions are answered before letting you go. High quality of service!
Dr. Chen was great - spent time with me to answer all of my questions and recommended a proactive way of treating me, but also giving me clear recommendations on surgery vs. not (which I always appreciate). I would highly recommend him!
Minimal wait time in office, friendly staff, felt my concerns were properly addressed. Dr. Chen is a nice, down to earth doctor. I had an MRI to diagnose a torn ligament, he then prescribed physical therapy and discussed recovery with me. I really liked that Dr. Chen broke out his laptop to pull up my MRI scans and show me exactly what was going on with my knee. That was really cool.
Excellent doctor. He takes the time to talk to me to find out how things are going and what I should continue to do to help my knee. Told me to always come back if needed.
Great experience - knowledgeable and communicated well would definitely recommend.
Doctor and staffs nice. Translator nice and explained clearly. Ea
Very satisfactory! They helped me find a MRI place within the same day. Staff we kind and helpful.
Dr. Chen has been helpful and kind in helping me through various knee problems. I am active and athletic and he has been helpful in letting me know my options, explaining answers to my questions, and helping me get back to my activities. He performed my ACL reconstruction surgery this year and I am healing on schedule. I've had no issues with him and his staff are all extremely friendly, helpful and nice, from the front desk and up. I recommend this dr and his office.
Totally satisfied from start to finish! Assistant was great! Dr. Chen was knowledgeable and was able to diagnose quickly as well as give appropriate treatment. Excellent bed side manner too.
Brief and effective-just a quick meeting to talk about an upcoming surgery.
Extremely knowledgeable, very easy to talk to, took his time to explain his approach and methods -- even sharing pics and youtube videos. In addition, his staff was very friendly. Overall, very happy and highly recommended.
Dr. Chen's assistant was cheery, wonderful, attentive and succinct. Dr. Chen was warm, attentive and I appreciated his preliminary assessment of my knee injury. I will be returning for a follow-up after my MRI, and can update my review upon my final treatment.
Extremely professional and friendly doctor - I went in for a consultation and was extremely happy with the way Dr. Chen explained my injury, options for treatment, and next steps.
Kind, yet professional. Took time to explain my injury in great detail. Apologetic for a 5 min wait, which I appreciated even though I am accustomed to far longer wait times. It's certainly refreshing to see a Dr care for a patient's time. Staff is phenomenal too. Personable and knowledgeable. Highly recommend.
I have a knee injury from soccer. I've already seen another orthopedic surgeon. I am still having problems so was recommended to Dr. Chen by a good friend. Dr. Chen was informative and helpful (he's also a soccer player). I felt like he understood my worries and put together a plan to get me back to being pain free. I would highly recommend him.
Dr Chen was concerned and spent all the time I need with me.
Gave me good advice. I'm happy with the visit..
The treatment was fine, but I think the wait time (~30 minutes) was too long given that I arrived on time.
The doctor explained the causes and treatment and made me feel very comfortable with his direct manner and firm statement that PT would help the healing process. He was friendly and took time to chat a little about my background - not just the 2 min rush visit that is so common.
Treatment still in progress, but great so far.
Very smart and kind man. Also has a great staff working with him.
Dr Chen and his team are extremely professional.
Dr. Chen and his team took care of my problem with no wait. Great appointment! Thanks!
Being a physician myself, I found Dr. Chen to be very professional, and knowledgeable. He is an excellent clinician and surgeon. Highest recommendations!
Once I was in the office things went smoothly, and having the x-ray services on site was a huge boon to my diagnosis for my knees.
I have had a number of orthopedic surgeons over the past 10 years, and Dr. Chen is one that I'm sticking with because he genuinely cares about his patients. I've been seeing him now for 3 years, and what I like about him is the fact that he's a good listener and takes time to give you a proper diagnosis.
Always helpful and professional .
As usual, Dr Chen's office staff was very professional, helpful and welcoming. DrChen asks good questions , checks mobility, and makes appropriate suggestions for medical testing to get to the root of the pain and symptoms. I would highly recommend him
Super knowledgeable doctor and friendly staff. I had a great experience overall and he made great recommendations.
Very efficient and explained all my options.
I have a follow up appointment with Dr. James Chen. but he didn't see the image of my MRI. He only show me the result and asked me to read. I told him I have cataract and I can't really read it through his PC. Therefore, he ready it to me. As a patient, I should know more about how can I treat my fracture. He only asked me "Do I need the Physical Therapy?" Of course, if this is help me to heal fast, why not. I asked him "Do I need surgery?" He said No. It takes about two months to be healed After that, I asked any X-Ray will follow up after two months. He said No. This appointment kinds of Q&A. No special care
Dr. Chen's team is the best in the business. His staff is beyond friendly and attentive, never hesitating to pull out all the stops to make your experience pleasant. Dr Chen's bedside manner is top notch. Overall, hands down one of the best Dr offices I've ever been to. Only wish all Dr offices strived forthis level of support and satisfaction.
Just what i neefed. Good bedside manner. Entire staff is great. Office very modern.
very nice, professional, personable doctor and medical assistant.
Quality of care (which is great so far), I LOVE that they use Zocdoc--what a time saver!
He is always, personable, professional and efficient.
Great doctor, I really enjoyed his prompt scheduling and his willingness to explore the issue rather than simply recommend surgery etc. In the end I did not need a surgery and instead spent some time in physical therapy. Great doctor and staff!
Dr Chen was great, waited a while but for understandable reasons. He even called after to apologize for the wait, and asked if I had any questions about my visit. Would definitely recommend to others.
I was surprised how awesome Dr. Chen was. He was really concerned about what I thought was a relatively minor injury in my hand. He even called a radiologist friend on his cell to see if I could get an MRI right away. After my scans, he left a detailed message on my phone afterward with his recommendations, and didn't even require i come back in to see him (I feel like some doctors are all about the hustle). I super trusted him & recommend him.
Overall great and informative visit
I was very impressed by Dr. Chen and will be having him do my knee surgery.
I felt confident with this doctor.
Dr. Chen was very friendly, knowledgable, and attentive. He got to the heart of the issue right away, and was very clear about treatment. I waited less than 10 minutes to be seen. The last doctor I saw made me wait for over an hour before taking 5 minutes to tell me to take Advil and ice. Dr. Chen was the total opposite!
I visited Dr. Chen for my Hip Pain due to miles of pounding on concrete that I had put them through while running. The whole process took about 40 minutes from the time I got there. Filing the online form via ZocDoc probably saved at least 5 minutes and was very convenient. The paper work was already printed for signature and I was called into the Doctor's room within 5 mins. The staff was very professional and well organized. The doctor and the RAs spent a good amount of time with me, answering all my questions and explaining the reason for my pain. I didn't feel rushed or forced in to doing X-Rays or MRI and I was recommended Physical Therapy.
Another efficient, yet informative visit with Dr. Chen. He followed up on my previous appointment, for a different issue, then quickly assessed my current complaint's condition, explained the likely issue, had me off to x-rays, and then provided me with a follow-up to visit another lab for additional testing.
This is a good man who talks and sees his patients as human beings not numbers.
My daughter got me this appt. I'm 75 yrs. old and she was tired of me complaining about my knees. Dr. Chen, took some ex-ray. I'm also going to have an MRI. No diagnosis yet, but the arthritis looks about normal for my age. He suspects a meniscus tear. We talked about what I was willing to do to fix it. I'm not interested in "cutting surgery" or replacements, but will consider arthroscopic. I really liked having that conversation. I was not shamed into the ultimate "redo"
Dr. Chen is very friendly and his staff is very professional and kind.
Excellent. Doctor and his staff assistants are genuine and caring professionals. Remarkable sense of security and real help. Very happy with my interactions with Dr, Chen.
The diagnosis coincided with another opinion I had. Dr Chen gave very detailed explanations about my condition and the treatment to follow.
Dr Chen and his assistant were both awesome! They were thorough and patient, and took the time needed to address all of my concerns and answer all of my questions (-key- in my opinion). He has great bedside manor, and a sense of humor too. I would definitely recommend him.
Super accommodating and very friendly. I was able to get in to see Dr. Chen for an initial consultation and testing followup within a week. He and his staff are great at explaining the issue in a simple manner and at making the patient feel at ease.
Great, knowledgeable and confident doctor. Very helpful.
Except for wait time, my app't with Dr. Chen was satisfactory, if inconclusive.
Great work, very direct and professional.
caring and kind! hes great!!!!
Very attentive, personable and knowledgeable.
He honed in on a diagnosis quickly with a couple of X-Rays. No surgery!
Professional. Personable. Great listener. Down to earth. I highly recommend!!!
I have been skeptical of going to the doctor over the past few years after experiencing horrendous wait times for just a few minutes seeing the actual doctor but Dr. Chen restored my faith after my appointment today. It sounds dramatic but I was seen almost immediately and Dr. Chen (and his assistant) spent time explaining things to me and made sure I felt comfortable with my diagnosis. If Dr. Chen was a PCP I would sign up as a committed patient.
Excellent service. Courteous, efficient, communicative, and competent doctor and staff.
I was very badly injured and I worked with Dr. Chen over a year. He was a very knowledgeable doctor. Easy to work with and very personable. Would most certainly recommend him.
Wow! I am so pleased with Dr. Chen. I went in a few weeks ago and he was able to figure out what was wrong with my knee right away, and we were able to schedule the surgery for just a few days later. I am now two weeks out from the surgery and am just beyond impressed with how great Dr. Chen is. I would say a huge amount of what is great is using the app HealthLoop - I've been able to ask questions to my doctor whenever I have them and he answers super quick, even when he was on vacation! This made my overall experience great.
Would definitely see Dr Chen again.
My visit with Dr. Chen was exemplary. It was quick, efficient, interactive, and all the bases seem to be covered. My options were outlined and all the expected/necessary tests were performed. I will need to follow up soon (after an MRI) but so far I think he and his team are a well-oiled unit.
Quick and professional. Could have used a little more information about the issues with my knee but I'd probably go back.
Didn't take much time with me.
It was fantastic! I would recommend to anyone needing help with a shoulder issue!
Great experience with Dr. Chen... and the office felt much more inviting and welcoming than other doctor's offices I've been too. I had a check up, Xray, and results all in under an hour. Highly recommended!
Dr Chen was very professional - he helped me with some shoulder issues.
Very kind and knowledgable
Finally helped me resolve 2 years of knee problems! Professional, experienced, really listened to me. A+
James is a great Dr. And knows what's best for his patients.
Confident in Dr. Chen's assessment and recommendations.
Professional, brief and to the point.
Dr. Chen was very attentive and knowledgable about my injury. He was patient in explaining my fracture and future physical therapy options. Visit was quick and efficient. I would highly recommend him.
Friendly, knowledgeable, and direct.
thorough yet expedient; the consummate professional; able to arrange a treatment plan compatible with the demands of my work and my personal activity goals; would certainly recommend
Overall a great two visits. I'm a runner and have had consistent knee pain for the last two years. After examining my knees he decided to have mris taken of both knees. On the second visit he looked over the mris carefully with me and showed me where my cartilage was thinning and irregular. He did a good job explaining the injury and referred me to a physical therapist who is a runner herself. I would definitely recommend going to see Dr. Chen!
Friendly, personable, knowledgeable, and efficient. I waited only ten minutes, was able to check in online and do all my paperwork in advance, and Dr. Chen ordered x-rays, reviewed them within minutes, and provided a referral and prescription for my treatment plan all in one appointment. He asked plenty of questions and gave my concerns due attention, and outlined my diagnosis very clearly. All of the assisting clinic staff were also very nice and helpful.
awesome! He explained to me the MRI result and referred me to a Spine Specialist. His assistants were top class as well the Reception Desk.
Great Doctor, very informative definitely contiuing my treatment with him.
I was referred to MRI but had to call and make appt myself. Other MRI referrals I have received from other Dr's, the office always called the facility to make arrangements.
I saw Dr. Chen for basic knee pain. Even though that was a simple thing to diagnose, I never thought he was in a rush to leave the room and answered all my questions patiently. I'd go back in a heart beat to see him again.
Dr Chen took the time to diagnose my knee problems and throughly explain to me the issue and what I can do to address it.
Wow! So blown away with the quality of care I received during my visit today. From Start to finish the visit was really pleasant and efficient. Let me start by saying that I was referred to Dr. Chen on a Sunday (3/30) during an urgent care visit (fractured/sprained wrist) that needed a time sensitive follow-up. After getting home from urgent care, I went on ZocDoc to try and schedule the follow-up. The first available was Thursday so I took it and then messaged Dr. Chen asking him to please call me if he had a cancellation and could schedule me earlier. I emailed him at 9:35pm and he responded 11 minutes later asking if I could come in the following day (3/31/14) at 1:30pm. Impressive right?!! I accepted the appointment and showed up fully expecting to have to wait a while since he and his staff had to squeeze me in-BUT--I didn't have to wait at all--I actually think they called me in early. And the most amazing part is that everyone there was so friendly. Not just nice but really really nice. In the time I was there I interacted with 2 receptionists, Dr. Chen's assistant, a super sweet lab technician, an ex-wrestling trainer that sent me off in a sexy black cast;), and Dr. Chen himself. He was easy to talk to, a good listener and extremely thorough and patient for having squeezed me in. Not to mention that he paid attention to each of my concerns even though the neck is not even his area of expertise. When somebody is in pain from head to toe and dealing with numerous bodily injuries on a stormy, cold rainy day, this is the type of place and people you want helping you. Thank you Dr. Chen and staff for your warmth and hospitality.
I think he is a good doc from what we've seen
Efficient,but thorough exam. Knowledgeable. Also had a good interaction with each member of staff from reception, Dr's Asst, xray technician.
Great. He showed me my MRI results and explained how and why everything worked... or in my case, doesn't work haha
very good and professional
He was very professional and knowledgable. I felt very comfortable making a plan with him on how best to support my injury.
Loved that the xray lab was in the office and the treatment plan was immediate.
Dr. Chen was very professional, and took the time to understand my diagnosis. He carefully went through a treatment plan, and explain my options. He was not rushed, and made sure all of my questions were answered.
He's a really personable doctor - his assistant was also really nice, and made me feel very at ease while I was waiting. He basically told me what I already knew (I came in with ankle pain from running - he said to rest for a few weeks, bummer) but explained to me what was going on with the tendons in my foot. Anyways, he's a great person to see if you have foot/ankle pain, at least that much I know!
He was great and as was the entire staff. I highly recommend.
Dr. Chen saw my college-age daughter about a soccer injury. He treated her with warmth and humor at the same time as he made a sincere attempt to connect with her. Even in the face of an unwanted injury and a lengthy healing process, my daughter left the office feeling better than when she arrived.
Dr. Chen is not only caring, sincere and empathetic, he is willing to share his knowledge while taking time to listen, answer and respond with kindness to any question you may have. Highly recommended!
He was pretty good though very brief. I'd recommend him, though I'm still at the diagnosis stage, we'll see how things go if/when I have to be operated on
He was thorough with his explanations and his practice was very well organized. My xrays were done on the same day in the same facility and he was able to explain to me the problem that I was having immediately and the next steps to take. I highly enjoyed my visit here with him.
Efficient and fast. Clear about my issue. Staff were very pleasant and cheerful. Overall very good impression.
Very kind and knowledgable
always pleasant, thought sometimes they seem to have minor issue with their calendar.
Fantastic! For the first time ever visiting a sports medicine doctor, I walked out optimistic that my injury would get better.
Pretty efficient and fast
I've seen Dr. Chen 3 times for a "runners knee". He is very knowledgeable, and his office is very efficient, personable and friendly; however, I can' t help but feel I'm being rushed through the appointment, and all my questions are not being addressed by him. For example, I got a knee brace yesterday and wasn't really given any direction on how to properly use it. I also received a cortisone injection without any comments on what to expect as far as my knee "feeling normal" again. It actually feels worse today after the injection. I feel that I have had to do a lot of my own research on this condition, treatment options etc. and that I have had to advocate for myself through this entire ordeal, with little support regarding options for moving forward. Dr. Chen will give you your options, but I felt like I needed to research them myself, and then tell him what to do. That was frustrating.
Dr. Chen's staff is courteous and professional. He was able to see me right away, listened to me carefully, and diagnosed my shoulder condition very quickly thanks to the capacity to take x-rays right in his office. He explained my condition thoroughly, showed great sensitivity to pain management, and offered me clear treatment options. I recommend him and his office highly.
Dr. Chen is extremely responsive between visits - checking in and responding via email and telephone, including evenings. That kind of personal attention is definitely appreciated.
I think overall it was very good. They were super efficient in everything from the check in to the examination to the diagnoses and what to do next. I would have liked to have been given a little more information without having to ask but that was the only negative.
Very professional and knowledgable
I was so happy to be in such a professional and technically superior environment.
awesome! I came for just a referral, he didn't charge me anything. How about that? Whole operations seemed smooth and professional.
Doctor Chen and his staffs made me feel very comfortable and welcome during my visits to the doctor's office. Doctor Chen and his staffs are always thorough.
He was nice, efficient but his bedside manner was lacking. I felt as if he thought my case wasnt really worthy of his time.
I was very pleased with all aspects of my visit. I would definitely recommend him to others.
His staff were professional and efficient! They treated my mother with such great care. Thank you!
Great Doctor, easy to talk to, very professional..
It was ok. I hate waiting. Scheduled an appointment for 8:20 in morning assuming it would be on time. Was at least 30 minutes late. Put me in bad mood.
He is very professional
Very good, knowledgeable doctor. Very easy to talk to.
Dr. Chen diagnosed me very quickly and correctly. Office staff was very professional as well.
Simple in and out. Everyone in good spirits.
Very punctual and on time. Nursing staff very caring too. Listened to concerns and helped provide referrals.
i only had brief interaction with Dr. Chen because it was a check up, however he was really friendly and informative.
Great. Straight to the point. Listened to me. I didn't feel like I was being over-treated or under-treated.
Dr. Chen was friendly and professional and he helped get me a same day MRI appointment. My overall experience was definitely a positive one.
Dr Chen and all his office staff from receptionist to radiologist tech are very friendly and efficient. Dr Chen spends time explaining results and finding solutions that work and that are not overly aggressive.
Excellent communication, staff were all upbeat and friendly. Was able to get all questions asked, and left feeling like I could contact Dr. Chen anytime between now and my next visit if I needed to. Highly recommend.
I really liked Dr. Chen and his staff. They were friendly, informative, and helped get my ankle patched up quickly. Would definitely go back for other major injuries.
This was the first time I have seen Dr. Chen. I went to him because of his background in sports medicine. He was very personable, listened to my description of the problem and advised how to proceed. I felt he took the time to go over everything with me and I didn't feel rushed. Another thing - I arrived early since this was my first visit and I didn't even have time to indulge in the latest People magazine before I was called back to the exam room! Everyone in the office was friendly - the receptionist, the nurse, his assistant. I definitely recommend him.
I really liked the doctor. Everything was excellent
I had a great visit at Dr. Chen's office on Tuesday 1-29-13. I came in with a broken wrist and was worried about the nature of the injury. Dr. Chen put me at ease when we reviewed my X Rays together, then we began to cast my arm. I enjoyed my visit because it was a very efficient and professional office with very kind staff that made me feel welcome and relaxed. I return in three weeks to get a new cast and I look forward to my return visit and speedy recovery. I trust Dr. Chen more than any physician I've ever visited and appreciate his level of patient care. Thank you Dr. Chen for helping me! There isn't a better sports medicine and orthopedic M.D. than you!
He's nice but too busy ! He Switched my appt time the day before, then kept me waiting 45 mins.
Went very well.
Dr. Chen was extremely helpful and thorough. He explained the reason behind my injury, how to prevent it, and how to treat it. I would definitely recommend him to friends.
Very responsive and knowledgable.
Approachable and took his time in diagnosing issues.
He was so approachable and very engaging. He described everything to me in a way I could understand and told me the whole truth in a very warm way.
Very personable, professional and thorough
Good job, handled everything professionally, got what I was looking for out of an appointment.
Excellent! He took more time to explain my ankle injury. He was nice to offer me to ping him with any questions even after the appointment.
I came in for a knee injury that sidelined me from my sport. Dr. Chen was easy to talk to and seemed genuinely interested in my injury and helping me recover. Most importantly, Dr. Chen has been extremely willing to speak with me via email when I had followup questions. Great experience with Dr. Chen, and I highly recommend.
Dr. Chen is great to work with and very professional. I would recommend him to anyone needing an orthopedic surgeon.
Dr. Chen was awesome--the wait in the room was short and he got my results back to me super quickly.
he is a good doctor