Dr. James Chen, MD

Orthopedic Surgeon

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Orthopedic Consultation
450 Sutter Street, Suite 400, San Francisco, CA, 94108

Qualifications and Experience

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Professional Statement

I strive to help patients return from injury or disability to an active lifestyle, specific sport, or hobby. I perform advanced and minimally invasive arthroscopic surgery of the knee, shoulder, elbow, hip, and ankle. I practice Sports Medicine and General Orthopaedic Surgery including fracture care, joint replacement (knee, shoulder, hip, elbow). My special interest in the knee is ACL reconstruction and meniscus surgery. My special interest in the shoulder is rotator cuff repair and shoulder stabilization. My job is to give the patient the best possible medical advice and to perform surgery when required to return them to optimal function. Our team works hard to provide each patient with the respect and attention that we would give to our own families.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Dr Chen was concerned and spent all the time I need with me.

(Verified Patient)

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Gave me good advice. I'm happy with the visit..

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The treatment was fine, but I think the wait time (~30 minutes) was too long given that I arrived on time.

(Verified Patient)

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The doctor explained the causes and treatment and made me feel very comfortable with his direct manner and firm statement that PT would help the healing process. He was friendly and took time to chat a little about my background - not just the 2 min rush visit that is so common.

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Treatment still in progress, but great so far.

(Verified Patient)

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Dr Chen and his team are extremely professional.

(Verified Patient)

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Being a physician myself, I found Dr. Chen to be very professional, and knowledgeable. He is an excellent clinician and surgeon. Highest recommendations!

(Verified Patient)

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Once I was in the office things went smoothly, and having the x-ray services on site was a huge boon to my diagnosis for my knees.

(Verified Patient)

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I have had a number of orthopedic surgeons over the past 10 years, and Dr. Chen is one that I'm sticking with because he genuinely cares about his patients. I've been seeing him now for 3 years, and what I like about him is the fact that he's a good listener and takes time to give you a proper diagnosis.

(Verified Patient)

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Good doctor

(Verified Patient)

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Always helpful and professional .

(Verified Patient)

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As usual, Dr Chen's office staff was very professional, helpful and welcoming. DrChen asks good questions , checks mobility, and makes appropriate suggestions for medical testing to get to the root of the pain and symptoms. I would highly recommend him

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Super knowledgeable doctor and friendly staff. I had a great experience overall and he made great recommendations.

(Verified Patient)

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Very efficient and explained all my options.

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I have a follow up appointment with Dr. James Chen. but he didn't see the image of my MRI. He only show me the result and asked me to read. I told him I have cataract and I can't really read it through his PC. Therefore, he ready it to me. As a patient, I should know more about how can I treat my fracture. He only asked me "Do I need the Physical Therapy?" Of course, if this is help me to heal fast, why not. I asked him "Do I need surgery?" He said No. It takes about two months to be healed After that, I asked any X-Ray will follow up after two months. He said No. This appointment kinds of Q&A. No special care

(Verified Patient)

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Dr. Chen's team is the best in the business. His staff is beyond friendly and attentive, never hesitating to pull out all the stops to make your experience pleasant. Dr Chen's bedside manner is top notch. Overall, hands down one of the best Dr offices I've ever been to. Only wish all Dr offices strived forthis level of support and satisfaction.

(Verified Patient)

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Just what i neefed. Good bedside manner. Entire staff is great. Office very modern.

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very nice, professional, personable doctor and medical assistant.

(Verified Patient)

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Good

(Verified Patient)

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Quality of care (which is great so far), I LOVE that they use Zocdoc--what a time saver!

(Verified Patient)

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He is always, personable, professional and efficient.

(Verified Patient)

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Great doctor, I really enjoyed his prompt scheduling and his willingness to explore the issue rather than simply recommend surgery etc. In the end I did not need a surgery and instead spent some time in physical therapy. Great doctor and staff!

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Dr Chen was great, waited a while but for understandable reasons. He even called after to apologize for the wait, and asked if I had any questions about my visit. Would definitely recommend to others.

(Verified Patient)

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I was surprised how awesome Dr. Chen was. He was really concerned about what I thought was a relatively minor injury in my hand. He even called a radiologist friend on his cell to see if I could get an MRI right away. After my scans, he left a detailed message on my phone afterward with his recommendations, and didn't even require i come back in to see him (I feel like some doctors are all about the hustle). I super trusted him & recommend him.

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Overall great and informative visit

(Verified Patient)

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I was very impressed by Dr. Chen and will be having him do my knee surgery.

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I felt confident with this doctor.

(Verified Patient)

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Dr. Chen was very friendly, knowledgable, and attentive. He got to the heart of the issue right away, and was very clear about treatment. I waited less than 10 minutes to be seen. The last doctor I saw made me wait for over an hour before taking 5 minutes to tell me to take Advil and ice. Dr. Chen was the total opposite!

(Verified Patient)

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I visited Dr. Chen for my Hip Pain due to miles of pounding on concrete that I had put them through while running. The whole process took about 40 minutes from the time I got there. Filing the online form via ZocDoc probably saved at least 5 minutes and was very convenient. The paper work was already printed for signature and I was called into the Doctor's room within 5 mins. The staff was very professional and well organized. The doctor and the RAs spent a good amount of time with me, answering all my questions and explaining the reason for my pain. I didn't feel rushed or forced in to doing X-Rays or MRI and I was recommended Physical Therapy.

(Verified Patient)

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Another efficient, yet informative visit with Dr. Chen. He followed up on my previous appointment, for a different issue, then quickly assessed my current complaint's condition, explained the likely issue, had me off to x-rays, and then provided me with a follow-up to visit another lab for additional testing.

(Verified Patient)

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This is a good man who talks and sees his patients as human beings not numbers.

(Verified Patient)

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My daughter got me this appt. I'm 75 yrs. old and she was tired of me complaining about my knees. Dr. Chen, took some ex-ray. I'm also going to have an MRI. No diagnosis yet, but the arthritis looks about normal for my age. He suspects a meniscus tear. We talked about what I was willing to do to fix it. I'm not interested in "cutting surgery" or replacements, but will consider arthroscopic. I really liked having that conversation. I was not shamed into the ultimate "redo"

(Verified Patient)

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Dr. Chen is very friendly and his staff is very professional and kind.

(Verified Patient)

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Excellent. Doctor and his staff assistants are genuine and caring professionals. Remarkable sense of security and real help. Very happy with my interactions with Dr, Chen.

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The diagnosis coincided with another opinion I had. Dr Chen gave very detailed explanations about my condition and the treatment to follow.

(Verified Patient)

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Dr Chen and his assistant were both awesome! They were thorough and patient, and took the time needed to address all of my concerns and answer all of my questions (-key- in my opinion). He has great bedside manor, and a sense of humor too. I would definitely recommend him.

(Verified Patient)

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Super accommodating and very friendly. I was able to get in to see Dr. Chen for an initial consultation and testing followup within a week. He and his staff are great at explaining the issue in a simple manner and at making the patient feel at ease.

(Verified Patient)

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Great, knowledgeable and confident doctor. Very helpful.

(Verified Patient)

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Except for wait time, my app't with Dr. Chen was satisfactory, if inconclusive.

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Excellent.