View map

Dr. James Chen, MD

Orthopedic Surgeon, Sports Medicine Specialist

Professional statement

I strive to help patients return from injury or disability to an active lifestyle, specific sport, or hobby. I perform advanced and minimally invasive arthroscopic surgery of the knee, shoulder, elbow, hip, and ankle. I practice Sports Medicine and General Orthopaedic Surgery including fracture care, joint replacement (knee, shoulder, hip, elbow). My special interest in the knee is ACL reconstruction and meniscus surgery. My special interest in the shoulder is rotator cuff repair and shoulder stabilization. My job is to give the patient the best possible medical advice and to perform surgery when required to return them to optimal function. Our team works hard to provide each patient with the respect and attention that we would give to our own families.

In-network insurances

  • Aetna
  • American Republic Insurance Company
  • Anthem Blue Cross

Specialties

  • Orthopedic Surgeon
  • Sports Medicine Specialist

Practice names

Hospital affiliations

  • California Pacific Medical Center - Pacific Campus
  • California Pacific Medical Center - California Campus
  • Saint Francis Memorial Hospital

Board certifications

  • American Board of Orthopaedic Surgery
  • Orthopaedic Sports Medicine (Orthopaedic Surgery)

Education and training

  • Medical School - University of California, Davis, Doctor of Medicine
  • Swarthmore College (Bachelor's)
  • University of California, Berkeley (Master's)
  • University of Hawai‘i, Residency in Orthopedic Surgery
  • University of California, San Francisco, Fellowship in Orthopedic Sports Medicine and Arthroscopy

Professional memberships

  • Hawaii Orthopaedic Association
  • Arthroscopy Association of North America
  • International Society of Arthroscopy, Knee Surgery and Orthopaedic Sports Medicine
  • American Orthopaedic Society for Sports Medicine

Awards and publications

  • Paul R. Lipscomb Award for Excellence in Orthopaedics, UC Davis School of Medicine
  • Loren D. Carlson Research Award, UC Davis School of Medicine
  • Vernon Thompson Award, Western Orthopaedic Association

Zocdoc awards

Rapid registration
See you again

Languages spoken

  • English
  • Spanish
  • Chinese (Mandarin)

Provider's gender

Male

NPI number

1306040548

Office locations

AOSPORTSMED

450 Sutter Street, Suite 400

San Francisco, CA 94108

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
Overall
Wait time
Bedside manner

Overall
Wait time
Bedside manner
Its a miracle.Within 4 hours I had NO PAIN!!!!!!!!!!! It is well over 24 hours and no Tylenol no nothing.I can walk.I can't thank you enough. Debbie G
Source: Zocdoc
Overall
Wait time
Bedside manner
Very nice visit. I believe he will have a sourcing for me. Very professional and nice
Source: Zocdoc
Overall
Wait time
Bedside manner
He was very nice, and very honest about what treatments may be available to me. He made me feel confident that he will provide excellent treatment for my knee condition.
Source: Zocdoc
Overall
Wait time
Bedside manner
Excellent doctor. Caring, Quick. Willing to answer questions. I have total confidence in him.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chen is always warm and friendly despite being very busy. Sometime surgeons get a bad rap as having no bedside manner but I always feel comfortable with Dr. Chen (I've seen him for shoulder, knee and foot issues over thelast six years). He is not quick to recommend surgery and recognizes that PT can often be enough of a fix. I wish I didn't need to see an orthopedic surgeon but happy to have him in my corner.
Source: Zocdoc
Overall
Wait time
Bedside manner
I was seen on time, and Dr. Chen explained each potential fix for my ankle injury with care and realistic expectations. I definitely recommend!
Source: Zocdoc
Overall
Wait time
Bedside manner
Love Dr. Chen - my knee is healing great. Surgery and all appointments have been quick, and he always has a smile :-)
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Chen is from what I can tell an excellent surgeon, but it's hard to feel particularly well cared for or even heard when the average consultation takes <60 seconds.
Less than 3 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I was very pleased. He is excellent at his job, spent a lot of time with me and answered all my questions. I would highly recommend him and his staff.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chen is very personable and responsive to your inquiries. the office is well run and they have X-ray on premises.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chen was my second opinion on my knee. I came to this office because I read about a positive bedside manner and professional treatment the patient receives here. Dr. Chen checked all the boxes for me. I found him to be engaging, professional, and open for questions.
Source: Zocdoc
Overall
Wait time
Bedside manner
Service was very good n polite, with MD too fast to decide do Physiotherapy or surgery for my heavy knees pain, and still didn’t check my insurance company.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Great visit. He was very efficient and thorough.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chen and his staff are all very polite, professional and wonderful to deal with. Highly recommended!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chen is great at putting one at ease and advising of options. The appointment was short as I was referred for MRI. I am pleased to be assigned to him.
Source: Zocdoc
Overall
Wait time
Bedside manner
I was 30 minutes early and was seen before my appointment, everyone I saw was very helpful and very speedy. I was given an X-Ray and very clear information about the state of my fracture, instructions on how to proceed withrecovery, and a print out to give to my physical therapist with these same instructions. Overall exactly what I needed with perfect efficiency!
Source: Zocdoc
Overall
Wait time
Bedside manner
everyone was friendly and helpful dr. chen was nice and straightforward
Source: Zocdoc
Overall
Wait time
Bedside manner
Fantastic and friendly!
Source: Zocdoc
Overall
Wait time
Bedside manner
No wait, I arrived 15 mins early taken right away.
Source: Zocdoc
Overall
Wait time
Bedside manner
Why the is it so hard to schedule an appointment with this guy? Why won't his staff give you a printed receipt to document a co-pay? I will need an original receipt a documenting my visit for a refund through HSA.I would not recommend this man's office to anyone!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chen has a great disposition and took his time explaining my ankle injury and treatment. I would recommend him to anyone who has these types of injuries.
Source: Zocdoc
Overall
Wait time
Bedside manner
He’s great.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chen is the best surgeon, I'm so grateful to be his patient. He has the best bedside manner, explains everything, so professional and a genius at fixing broken or damaged bones.
Source: Zocdoc
Overall
Wait time
Bedside manner
Pros: I really liked that for a surgeon Dr. Chen was NOT quick to recommend surgery. He walked me through my knee MRI images in a very helpful way and suggested that PT and time would be a better treatment optionhere. He also did some quick diagnostics on my shoulder and suggested I try PT and give it some time before going for another MRI. All in all, got what I needed, and in a very quick and efficient manner. Cons: wait time was longer than I expected (~35 minutes). Lots of forms to fill out but I arrived with time to do them.
Source: Zocdoc
Overall
Wait time
Bedside manner
Knowledgeable doctor, well informed and great at explaining things to you. Takes the time you need him to.
Source: Zocdoc
Overall
Wait time
Bedside manner
I came here for a second opinion. He was very helpful and answered all of my questions.
Source: Zocdoc
Overall
Wait time
Bedside manner
Extremely brief. A bit rushed
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Great doctor with great staff. Made a quick diagnosis, gave me a clear picture of what was wrong using a shoulder model, and recommendations for dealing with the issue. Highly recommended.
Source: Zocdoc
Overall
Wait time
Bedside manner
He was good and straight forward This injury isn’t his specialty and he called it immediately and referred me to hand surgeon. Seemed like a good experience but bad diagnosis for me
Source: Zocdoc
Overall
Wait time
Bedside manner
Incredibly knowledgeable and kind-hearted doctor! I felt very at ease and comfortable in his care. Overall, staff is very warm and welcoming as well. Fantastic visit!
Source: Zocdoc
Overall
Wait time
Bedside manner
fast and to the point
Source: Zocdoc
Overall
Wait time
Bedside manner
Very helpful front desk. Dr. Chen seemed very thorough and patient with my questions. He didn't seem to be rushed. He gave me a diagnosis that steers me towards PT so hopefully he's right!
Source: Zocdoc
Overall
Wait time
Bedside manner
He was the first doctor I’ve seen who actually listened to my concerns and explained his reasoning behind his recommendations. I feel like he is looking out for me as a patient and trying to get me back to my active lifestyle instead of just passing me through.
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chen and his team took care of my problem with no wait. Great appointment! Thanks!
Source: Zocdoc
Overall
Wait time
Bedside manner
always a great experience.
Source: Zocdoc
Overall
Wait time
Bedside manner
I waited for about an hour before I saw Dr. Chen, and when he came in, he looked like he was in a rush. He explained everything somewhat clearly, but he seemed to be a bit on the go, which mademe feel rushed, and I was left a bit confused and with a couple of unanswered questions. Otherwise, everything went well and everyone was nice.
Source: Zocdoc
Overall
Wait time
Bedside manner
I was in their office 10minutes before my appointment but saw the doctor 30min after my appointment time. I wish in this age where there is a place like One Medical that you see the doctor on time, they don't wastepeople's time. I saw the doctor for less than 5min only to get a piece of paper to get MRI. The total trip 2 hours!
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
He was timely, personable, and unhurried. He and William answered all my question. The front desk was very friendly and helpful as well. I highly recommend Dr. Chen.
Source: Zocdoc
Overall
Wait time
Bedside manner
he's great. visits are always satisfactory.
Source: Zocdoc
Overall
Wait time
Bedside manner
Great and that Doctor.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chen and his team were very professional and also friendly. All of my questions were answered and am happy that I have a treatment plan I am comfortable with. My office visit was well coordinated across the board. I wasin and out within 35 minutes and able to get back to work on time. Happy to have found Dr. Chen and highly recommend him.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Chen was caring, knowledgeable, and presented the information in a clear, detailed, and comprehensive way. I would highly recommend Dr. Chen!
Source: Zocdoc
Overall
Wait time
Bedside manner
Excellently!
Source: Zocdoc
Overall
Wait time
Bedside manner
Super efficient, knowledgable, knew right away the problem and recommended PT. Also recommended MRI for ankle, which I probably should have gotten a while ago.
Source: Zocdoc
Overall
Wait time
Bedside manner
Always great to see Dr. Chen. He's thorough and provides lots of great options for treatment.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Thorough and concise.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional/considerate/knowledgable
Source: Zocdoc
Overall
Wait time
Bedside manner
Smart, thorough, and very helpful!
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Great service and diagnostic. Everyone is super friendly and helps you with a smile on their face. I recommend to go here if you have any sports related surgery 10/10.
Source: Zocdoc
Overall
Wait time
Bedside manner
Recently had a large trauma to my leg, Dr Chen and his assistant answered any questions I haf regarding rehabilitation.
Source: Zocdoc
show all reviews
ZocdocFind an Orthopedic SurgeonDr. James Chen, MD