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Dr. James D Gould, MD, FACS

Ear, Nose & Throat Doctor

Professional statement

**PLEASE NOTE - After you schedule, an email from our practice will be sent to you. This contains directions and new patient paperwork. We ask that you complete and return the paperwork back to us before your appointment.** Dr. James D. Gould, an internationally recognized pioneer, expert, and researcher of In-Office Balloon Sinus Dilation, is the founder and medical director of Synergy ENT Specialists and the St. Louis Sinus Center. Dr. Gould is a board-certified Otolaryngologist who completed his residency training at Washington University School of Medicine in St. Louis - the nation's premiere Otolaryngology program. While at the University, Dr. Gould received special honors for his award winning research in basic science. Dr. Gould has a special interest in Allergy and Rhinology and is a Fellow of both the American Rhinologic Society and the American Academy of Otolaryngology Head & Neck Surgery. Dr. Gould is also a member of the American College of Surgeons, the American Academy of Otolaryngic Allergy, and the American Medical Association. Dr. Gould is committed to offering the most cutting-edge, state-of-the-art technology to his patients while providing the most comprehensive sinus care in the region.

In-network insurances

  • AARP
  • Aetna
  • American Republic Insurance Company

Specialties

  • Ear, Nose & Throat Doctor

Practice names

Hospital affiliations

  • Barnes-Jewish West County Hospital

Board certifications

  • American Board of Otolaryngology

Education and training

  • Medical School - Virginia Commonwealth University, Doctor of Medicine
  • Washington University, St. Louis, Barnes-Jewish Hospital, Fellowship in Otolaryngology
  • Washington University, St. Louis, Barnes-Jewish Hospital, Residency in Otolaryngology

Professional memberships

  • American Academy of Otolaryngic Allergy
  • American Academy of Otolaryngology – Head and Neck Surgery
  • American College of Surgeons

Zocdoc awards

Rapid registration

Languages spoken

  • English

Provider's gender

Male

NPI number

1912908161

Office locations

Synergy ENT Specialists/St. Louis Sinus Center

1390 US Highway 61

Festus, MO 63028

Synergy ENT Specialists/St. Louis Sinus Center

1588 S Lindbergh Blvd, Suite 210

St. Louis, MO 63131

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Based on 97 reviews

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Dr Gould entered the exam room at the appointment time and did not cause me to wait. He is extremely professional, explained my condition, the test results and explained the options. He asked, at least three or four times if Ihad any questions and insured that I did not leave before I was satisfied with my office visit.
Source: Zocdoc
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Good visit. I was called back BEFORE my scheduled appointment time and waited less than 5 minutes for the doctor. That alone is a great reason to go. The doctor (and nurses) were very polite. Dr. Gould was quick and thoroughin his assessment. The best part was that he didn't rush the process. He sat down with me and took his time explaining the upcoming process, howthings need to proceed and, most importantly, why they needed to proceed this way. Great visit!!
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One of the best in his field
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Results of the consultation were excellent. Informative and professional. Course of treatment is set.
Source: Zocdoc
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I was so apprehensive about my appointment before I went but within the first five minutes all my fears were gone and the visit was a piece of cake. I am so happy I went and I would do it all over again....without the apprehension ??
Source: Zocdoc
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Such a wonderful doctor. Very knowledgeable and excellent bedside manner. His staff is also friendly and professional.
Less than 1 year ago
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Dr. Gould and his staff are wonderful. All of my questions were answered. After my appointment, I am confident that the doctor's treatment plan will help me get better and feel better.
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Very encouraged that my sinus issues can be reduced significantly. Yea!
Source: Zocdoc
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Outstanding ENT and staff. Thoroughly investigated my problem and provided a solution!
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It was just my first appointment, but everyone was friendly, informative, helpful and efficient. We'll see as we move through the process.
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I couldn't be more pleased with every aspect of my experience.
Source: Zocdoc
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I was very pleased with my first visit to the Saint Louis Sinus Center. The office was very updated and clean, the staff was super friendly and Dr. Gould thoroughly explained everything to me. I highly recommend checking them out if you are in need of an ENT.
Source: Zocdoc
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Great DR. Friendly staff. Timely manner.
Source: Zocdoc
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He was very thorough in making sure that I understood what my options were. His bedside manner was very professional as well. I was able to get my allergy test done immediately thanks to such an amazing staff. They are alsogoing to help with with getting treatment not only for my allergies, but my sinuses as well. Hope to make a difference for my fiancé and my sleep.
Source: Zocdoc
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Everyone was very pleasant and professional. Dr Gould thoroughly explained all treatments asked questions and gave answers. overall rating very professional.
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I was impressed by the friendliness of all personnel whom I've met during my first visit. After the scan, Dr. Gould identified my problem and explained it to me clearly in all details. He laid out the plan for the treatmentand I accepted it. I hope that after my second visit Dr. Gould will help me to breathe easier. Mikhail Ch.
More than 1 year ago
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The team was very thorough and professional.
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Excellent !!!
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Very professional, very friendly, extremely comfortable setting, loved to consultation and hope my surgical experience is the same
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Friendly, efficient, clear instructions
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Pleasant administrative staff, competent clinical staff, engaged physician who took his time to explain his findings and available options and who shared my MRI sinus results. He also kept asking if I have additional questions or concerns. Would definitely return and make referrals. Beautiful, state-of-the-art office/clinical suite.
Source: Zocdoc
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Positives: Welcoming receptionist. Dr. Gould had an assistant with him to take notes, so I felt like I had the doctor's full attention since he wasn't distracted typing notes himself and everything observed got documented. My actual time withthe doctor was very efficient. By that I mean I was with him only a short time yet I did not feel like he was rushing to get to the next patient. He listened to me attentively then made his observations. He also came up with a multiple step treatment plan. It's important to note that I previously saw another doctor unrelated to Dr. Gould's practice and the other doctor was unable to fix my problem with a one step approach. I expressed my concerns about costs so Dr. Gould said one of his staff would talk to my insurance company on my behalf to get me a price quote, which I really appreciate. So I walked out of his office feeling confident. Since I haven't had any procedures done yet, I can't provide any feedback on that yet. Negatives: I waited 20 minutes before seeing the doctor.
Source: Zocdoc
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Dr Gould was great! He listened to my symptoms & was willing to prescribe medications to help ease my pain. Plus he explained to me how he could help me now & in the future to see if I have a chronic problem. Great experience!!
Source: Zocdoc
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Office was very organized. Dr. Gould didn't seem in a hurry and listened patiently to my "story".
More than 1 year ago
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I thought my visit went very well. I loved the way Dr Gould took the time to explain in detail everything. Haven't had the proceed done yet, but I feel confident that Dr Gould is the one to correct my issue...... Thank you,
Source: Zocdoc
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Dr Gould was very professional. He took the time to explain every thing and answered every question I had.
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Dr. Gould was great! He was easy to talk to and understood exactly what I was experiencing. He offered a variety of possible avenues of treatment.
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Really liked Dr. Gould. He was very thorough and took as much time as I needed to explain things to me.
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Very nice and professional
More than 1 year ago
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Dr Gould and his team were thorough, professional and answered all of my questions in precise and clear language.
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I thougt it was good overall.
More than 1 year ago
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Everyone was friendly and attentive. I was pleasantly surprised and will definitely recommend this office. It was worth the drive!
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The office staff were very friendly and professional. There were very busy with a lot of patients but I didn't feel like I was being ignored. When I was waiting in the second waiting room for my Sinus CT, I wasoffered a beverage. The office and rooms were very clean and organized. The decor is very modern and nice. I highly recommend anyone needing ENT services to visit this office.
Source: Zocdoc
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Outstandihg
More than 1 year ago
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I arrived at 1:45 for my 2:00 appointment and didn't go into an exam room until after 3:30. I was offered no explanation for my wait. I love how they called me the day prior to my appointment to make sureI was early, but I had to wait nearly 2 hours to see a physician. Obviously my time isn't important, just theirs. The doctor, however, was very pleasant and professional.
More than 1 year ago
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It was great a little busy because he was leaving for vacation so they tried to get a lot of patients in before he left.
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Dr. Gould was very nice while still being very professional. Everyone in his office was exceptionally kind and nice. They were also very informative.
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The women in the front that first waited on me was EXCELLENT as well as the dr. Wait was over an hour, but i understand that emergencies happen. Very positive experience.
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Oh how wonderful it would be if all medical appointments were more like this! Dr. Gould and all the staff are very professional, respectful & kind. Not just at this appointment, but each time I've been in I've received individualized attention& treatment rather than just feeling "grouped in" with all his other patients. Everything was explained the whole way through & all concerns were addressed.
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I really like him and his nurses, there very nice and polite always seem to have a smile and really explain things as they do it
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Excellent. This is the way all medical professionals should conduct themselves.
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Great job and fast
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Very professional! I was very anxious about the procedure, but he and his staff made me feel very comfortable and introduced pain relief and anti-anxiety meds to help calm me. During the procedure he was very knowledgeable in what he wasdoing and even presented the procedure to other doctors. I would definitely follow-up with any further sinus issues that I might have in the future.
Source: Zocdoc
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I would recommend Dr. Gould to anyone who has any type of ear, nose or throat problems. He is top notch along with staff and Dr. Rita Schuman!!!
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Dr Gould was fantastic!!!!!!!!!
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Good. But do recommend directions to the office for new patients.
More than 1 year ago
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Dr. Gould is very impressive in his knowledge and explanation of the sinus and septum, and took the time and patience to explain to me the reasons for difficulties. Equally as impressive Dr. Gould listened very thoroughly to my comments and addressed each one in an exemplary manner.
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Dr Gould was very attentive, answered all my questions, and didn't rush me.
More than 1 year ago
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A very pleasant experience.
More than 1 year ago
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My visit with Dr. Gould was great. He examined me and explained his outline for my care. He did not rush through my appointment. The only problem I had was I scheduled my appointment on line with ZocDoc and when Igot to the office, they had no record of my appointment. I told the receptionist that I had received email and texts from ZocDoc reminding me of my appointment so I assumed this was confirmed. They were all very apologetic and assured me the doctor would see me on that day. I am certain my waiting room time would have been cut in half had my appointment through ZocDoc made it to the doctor's office.
Source: Zocdoc
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