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Qualifications and Experience
Awards and Publications
**Please note, patients booking with the office for a vision exam or annual eye exam please make sure your are entering in your vision insurance information as well as your medical insurance along with whether you are using any promotions and promotion codes.** all these skills, great service, and quality eye care to every
Dr. Birdsong has had extensive externship experiences which provided her with much knowledge in full-scope optometry. Her externships emphasized pediatrics, geriatrics, low vision, vision therapy, post-operative care, cataract evaluations, and contact lenses. She also performed many ocular disease co-management exams at Omni Medical center right here in Atlanta. Dr. Birdsong also had the privilege of providing care to veteran patients at a Neuro-psychiatric Veteran Hospital located in Maryland, where ocular disease and emergencies were handled on-site. She plans to bring patient she serves.
Verified Patient Reviews
It was a very quick visit, and very busy on a Saturday. Everybody was really friendly, but I wish that the employee who had left me a message the night prior mentioned that there was free parking in the voicemail. They said that the usually do...but for some reason didn't that time. The doctor was friendly and professional. All in all, nice but brisk visit.
Absolutely excellent experience. Dr. Birdsong was friendly and very thorough with my eye exam. She went above and beyond to take my vision with care, based on my questions and provided very helpful feedbac . No more quick Costco exams! I felt like I was part of a neighborhood and really appreciated the diverse staff.
Dr. Birdsong was great! Everyone was so nice and professional. I would highly recommend!
Dr. Birdsong was very nice, and the office staff was fantastic. I would not recommend buying glasses with them, though, as the prices for the frames are incredibly inflated.
Dr. Birdsong is very helpful and attentive. I would definitely recommend her.
The entire office gave me incredible customer service. I've been missing out, this place is Fantastic. Birdsong gave my eyes more attention than anyone has in decades.
Great location, excellent customer service, and affordable frames and lense options from their eyeglass collection. Also, very friendly staff that are willing to answer all of your questions and assist you as needed with paperwork, preparation with the doctor, and choosing the right frame to fit your style and needs. Will definitely recommend this stote to friends and family!
Dr. Birdsong was so friendly and informative. The ladies out front were amazing and helpful. I will totally go back and would recommend them to anyone!
One of the best experiences I've ever had at a doctor's office. Office staff were courteous and went out of their way to help me. One of the staff members spent nearly half an hour crunching numbers for me to find out how I could get the best deal with my insurance. I've never experienced that level of service from a doctor's office before. Dr. Birdsong was wonderful. She was kind, professional, and was very experienced and knowledgeable. She took time to answer all of my questions. Normally I'm very nervous at doctor's offices, especially eye doctors, but Dr. Birdsong put me at ease. Would highly recommend this office to anyone.
The staff was very friendly and helpful. I will be taking my daughter there
All staff were professional and friendly. I had a very good experience
Great service in a timely manner
Doc is great. Buying glasses and contacts part is too sales-y and too much pressure. Wasn't prepared for that.
I've been to Eyeworks to meet with Dr. Birdsong twice now, and each time has been wonderful. She knew what was bugging my eyes right away and had me set up with some rx eyedrops in no time. Everyone who works here is such a professional, but friendly as can be too.
Had to fill out paper work or it would have been right away on the wait time
She was awesome and very nice
Dr. Birdsong was so professional and friendly! Highly recommend
The staff was great. I understood everything that was told too me about my eye results.
Dr. Birdsong was amazing! She was professional, thorough, knowledgable, and inquisitive. She was kind, calm, and very easy to talk to. Making my boyfriend and my mom come see her ! :)
She was pleasant and professional.
The front staff was amazing and very accommodating. It speaks volumes for what the actual service from the doctor would be like prior to being seen. Dr. birdsong was calm, understanding, knowledgeable and helpful. I will definitely be back for my next annual exam or glasses purchase.
Excellent doctor. Will make her my only eye doctor I go to now.
Doctor Jamilah was very assertive, professional in both her opinion and demeanor, and such a pleasure to have been seen by. This was my first visit in this office and with Dr. Birdsong. I am looking forward to future appointments, and would refer anyone in the area to schedule an appt with her. The staff in the office that aided with my new patient paperwork and frame selection were great as well. All of my questions were answered, and I felt very comfortable. I was also offered a cold beverage while my eyes were dialiting.
WAITED OVER AN HOUR TO BE SEEN
Dr. Birdsong was so sweet and professional. Gave advice and answered questions. I was VERY pleased with my 1st visit and her staff was friendly as well.
Dr Birdsong was upbeat, thorough, and very knowledgeable. Would highly recommend.
This is the second time that I have been to this office and the doctor is very friendly and knowledgeable. She also has gone out of her way to accommodate my special eyewear requests!
She's not just an excellent optometrist but a great person. Her bright personality made the visit fly by. She knew exactly what I needed done, and even went above and beyond to make the entire process easy. If you're looking for a new doctor, or even one that's better than your old one, you've found the right person.
Dr. Birdsong is a delightful eye care practitioner, that's why I return to her year after year after year.
Office staff was attentive and helpful. Dr. Birdsong took time to explain all my options and discuss which would be best suited to my work and play lifestyle. I was in and out in 30 minutes with new contacts and even an adjustment on my glasses.
My experience was very pleasant, upon arrival I had to fill out some basic paperwork, but the wait to be seen was very short. All the test went smoothly and I had no issues with anything that was going on. All the staff members were very nice, and Dr. Birdsong was very intelligible and kind. I would definitely recommend her to anyone looking for a good optometrist.
Probably wouldn't recommend because the selection of frames was small and insignificant.
Very pleasant and personable staff . . . Also, Dr. Birdsong is very knowledgeable and caring. I highly recommend this practice.
I essentially had no major problems especially as it pertains to Dr. Birdsong. She was friendly, efficient and answered all of my questions about aspects of the exam and the current state of my eyes. There was one unusual thing that did happen during my visit. Even though I booked my appointment on line and provided all the requested personal and medical info, the CSR who checked me in asked me to give her my SS# without saying why it was needed. Neither the online forms nor the papers I initialed and dated asked for SS#. New eye exam customers should be told why this info is needed.
Great, friendly service.
She is very professional and friendly. She tells you about each exam, why it is needed and anything you might feel as a result. Staff was also very friendly and knowledgeable.
Great neighborhood eyeglass boutique. Personal customer care with a genuine flair.
Employees were very friendly and knowledgeable. The Doctor was very friendly and she explained everything to me.
Dr. Birdsong takes some time, care and attention for eye health and accuracy of prescription. Her chair-side manner is truly the best. I look forward to my annual eye exams with Dr. B!
Great office high tech equipment didnt know I needed glasses until my detailed exam
Awesome! Her staff is amazing and so is she!!
Dr. Birdsong is Amazing! I follow her from office to office.
This is my 2nd year having my annual exam with Dr. Birdsong and she is always informative and very helpful! Not to mention, she is warm and very friendly!
Excellent annual visit with Dr. Birsong, who is a friendly, knowledgeable professional. Wonderful touch that she remembers me from year to year. I was also assisted by Greg in picking out just the right frames. He is also professional, but friendly and helpful. I recommend this business highly.
She was great. Quick and to the point.
Great visit! Wonderful doctor and staff
This may have been one of the best optical exams and appointments that I've had in a while. Great experience.
It was great. Went back, checked my eyes and I was done.
Love Dr. B and the staff at the office. Prompt, professional and very friendly.
Excellent and thorough.
Awesome experience! Jamilah and Amy were very professional and helpful!
Very friendly. Had a great experience!!! Highly recommend!
The whole staff there was great. All so kind, helpful and professional. I felt like that really cared about helping me and answering all my questions.
Very friendly and helpful. She took her time in explaining and answering all of my questions/concerns and gave me methods to try and find solutions to my problems.
She is officially my new eye doctor! I was very impressed with her care and professionalism.
Great doctor and intelligent analysis.
Dr. Birdsong is awesome and has a great bedside manner!
Very charming and modern environment, clean, and in a great area! Dr Birdsong is both very knowledgeable, and professional. The frames are very nice and there is plenty of varieties in style (my frames are truely fine artwork). Oh, and the staff rocks!!! Great music while you wait too :) Thank you!
The doctor and attendants were absolutely wonderful and did a great job and giving me an accurate prescription.
Wonderful visit! Such speedy and high quality service.
Everyone at the office was friendly and pleasant.
As a new patient going to get contact lenses, I was very pleased with my visit! Everyone was very friendly and helpful. Dr. Birdsong was thorough, yet it was the quickest eye doctor appointment that I have ever had! The contacts were reasonably priced as well. I will definitely go back!
She was extremely friendly and upbeat. I loved her energy and professionalism.
Dr. Birdsong is informative and always pleasant. I never have to wait long and the appointments are short and to the point.
Feeling unrushed is a great way to feel during a medical appointment ,and that was my experience with Dr. Birdsong. She has a wonderful professional manner and made sure I understood all my options. Her explanations were clear , and she welcomed all my questions. My total experience here from check- in to check-out was excellent.
I arrived late but they were nice and helpful. They answered all of my questions. The doctor listened to my concerns and provided me with great options.
She was very engaged during appointment and she did a through exam. She was patient while we went thru vision testing to get the right prescription and new contacts are an improvement
Great experience! Very informative about everything!
We were immediately seen and both Dr. Birdsong and the staff were pleasant and professional. We were in and out in less than an hour.
She was great and everyone at the office was very accommodating.
Dr. Birdsong and her staff were phenomenal! She was very personable and listneed to my concerns. The frames are a little costly, but they'll work with your budget.
This is my second visit to this location and Dr. Birdsong & it was even better the second time around. Everytime I go, I feel like I have the whole place to myself & like I am the only customer there. Really make you feel important & respected.
Awesome! I was very comfortable and confident with Dr Birdsongs exam and diagnosis. I will recommend her highly.
It's nice to see that Dr. Birdsong is still practicing at the Downtown Decatur location. I really lover her bedside manner.
It was great the doctor was nice and sweet and the customer service was exceptional . I loved this place and looking forward to go many coming years.
She was extremely informative, professional and simultaneously down to earth. The office staff is really nice and helpful as well. I had a very pleasant experience. I highly recommend this location!
Wonderful staff and location--very friendly, knowledgeable, helpful, and fun. I had a new glasses prescription filled with a regular eye examination, and talked with them about prescription sunglasses.
She was the best! Very knowledgeable and gave great feedback and tips. She was also super efficient. I will definitely continue going to her.
She was very through.
She was great. Very friendly and honest!
Dr. Birdsong was highly efficient and pleasant, but gave a very vague diagnosis and did little to ease my anxiety about it. It made me feel like she might have been unsure herself. If that was the case, it would have been good for her to recommend an ophthalmologist for me to follow up with ...
Accuracy of treatment and diagnosis!
Superb. She's really friendly and knows her stuff, too. Couldn't ask for more!
She was absolutely great and I will definitely recommend her to all my friends plus I'll give a plug on Facebook
Dr. Birdsong is the best! In the past, I've felt rushed through the process of getting my prescription just right. She took the time to build trust, and make sure that even small tweaks were made to ensure I had the optimal glasses to see clearly. It may not seem like a big deal... but when you're squinting even when wearing glasses... either you waited too long to get an eye exam, or you got the wrong prescription.
Ok, Let me begin by stating, I setup an appointment. The receptionist did not inform me that you can park behind building in parking lot for free. (I paid for parking!! No issue!!) I registered, and did not have to wait for long. The Doctor, Mrs. Birdsong was very attentive to my needs and made sure that I were very comfortable thru-out the process of getting contacts and eye-wear. She provided me with samples and made sure I was comfortable with everything pertaining to the instructions of maintaining the care of my vision. (I did not find my eye-wear there, I did find something of my liking-Maybe next time!) I really like her. She very impersonal, make sure your needs or met, and insure that you understand everything. Love her!!! She has sold me. She is NOW and Forever my Eye Doctor!!!
Very professional and courteous. Been going here for years and love it.
Dr. Birdsong's office is really efficient and I didn't have to wait at all. Very nice and professional front office staff. Great visit!
Quick and painless office visit. Friendly staff.
She is great. And very patient. I've working with her for weeks trying to get just the right contact lens prescription. She always has different options and suggestions. And will work with me until I find the right fit for me. She has been a great improvement over my previous experience. I highly recommend her.
She's awesome!! She will answer all of your questions!!!
Excellent, thoughtful service.
Excellent service. Thorough appointment. No wait and yet the staff was very patient with me. Definitely a great experience!
Dr. Birdsong is great!! The only issue I had was with the check-in experience. The staff didn't have my correct insurance information and took a few minutes to correct it. It wasn't a huge deal, but it could have been easily avoided if staff had simply looked at my check-in paperwork... I found that kind of annoying since it takes like 15 minutes to fill everything out.
Dr. Birdsong is very professional and caring with a warm personality. The other assistants were also helpful and friendly.
Jamilahis an outstanding OD I would recommend her to anyone needing professional and competent eye care.
Dr Birdsong was very kind, informative and thorough. I "HIGHLY" recommend going to her.
Excellent customer care!
Dr. Birdsong was very personable and friendly! Great overall experience!!
Simply great. Dr. Birdsong explained everything and how it effected my eyesight, I was very impressed with how she offered suggestions without being asked.
The Doctor is great, very friendly, and thorough. The office, on the other hand, leaves a lot to be desired. Make sure you are fully aware of how much you should be paying and what your insurance benefits (if any) are. I was overcharged for visit and contact lenses and needed to make numerous calls to my insurance company (Davis Vision) to get the issue resolved with the office.
Very professional, clearly very educated and highly competent. She answered all of my questions with clarity and insight into how to maximize my ocular health. Just a very pleasant person, and a very pleasant experience. Her support staff, particularly Loraine, was very helpful as well. Very comfortable office, as well. Intimate would describe it well.
Very pleasant staff. I was in and out and they made me feel very comfortable.
Very pleasant experience.
It was pleasant
Overall a easy, short, and simple experience made possible by Dr. Jamilah Birdsong
She was outstanding!
I think it was quick and to the point. She was interested in having me come back to check progress and she explained answers to my questions succinctly and thoroughly Ill be returning
Dr. Birdsong was very friendly, yet professional. I would definitely recommend her to my family and friends!
Excellent DOctober and staff. Friendly, helpful and professional
Dr. Birdsong was very friendly and professional and easy to talk to. I highly recommend her to anyone!
Wow! What a great place and people. Terri and Dr Birdsong were great! I highly recommend these folks. Very professional.
Very good, patient and professional. She is the greatest . I have seen many eye doctors over the years but she is THE BEST
Dr. Birdsong is a highly effective professional who remembered me from my appointment last year. She identified an issue that had been overlooked by other optometrists and recommended a new kind of contacts. Dr. Birdsong is warm but professional, explaining each step of the examination. I would recommend her highly!
Dr. Birdsong was great for updating Rx. I was less impressed with the eyeglasses folks who run the joint.
Dr. Birdsong is super nice. Extremely patient.
It was awesome! She was so nice and refreshing. The atmosphere was inviting and very chill. Almost immediately I felt like the appreciated my business. The eye exam intake was quick, the exam itself was carefree and quick as well. They assisted me in picking the right frames. It was a great experience!
Excellent Doctor, very professional and nice!
Dr. Birdsong is a joy to work with and everyone at the Eyeworks office in Decatur was professional and courteous.
Awesome, very relatable, cares about her patients and very fast service. As soon as we walked through the door we were greeted and paperwork was handed to us and she saw me right then. This is a place that I will most definitely be back in a year for my next exam.
It was incredible!!!! Very thorough, caring, and made sure she answered all my questions! This practice is much better than any other I've been too - and there are NO wait times!!!!
Dr. Birdsong was really helpful and she got me right in provided me with some great advise as to what I could do moving forward.
I love the atmosphere and staff. Very easy process from the exam to picking out ya frames. I recommended this location.
I was extremely comfortable with Dr. Birdsong and the staff were very helpful with my eyewear selection process.
I enjoyed my visit with Dr. Birdsong. She listened to my issues and was able to give me several options concerning my eye care. My only disappointment was the eyeglasses selection. It was limited and I feel that I did not receive any guidance from the staff in that department, which was unfortunate.
Dr. Birdsong was pleasant and professional but I felt she was talking and looking more at her computer screen than as me as her patient.
Everyone in the office was very friendly and knowledgeable.
Had a great visit! Will continue to see this Dr!
Dr.Birdsong was very informative, professional and easy to communicate with. She was very nice and I would recommend her and her service.
Excellent friendly professional service!
I really appreciated the laid-back demenor and her knowledge of the eye. She was also knowledgeable about more than just the actual exam. I enjoyed this experience.
I don't think any frames would be totally covered by my insurance allowance; this place is pricey. I should and will do a bit more shopping around next time I get a pair of glasses.
I wish that my wife would have been seen by you but because of tricare standard wouldn't be accept we will take our business else where.
She was great, tested me twice because my vision wasn't quite perfect and took the time the find the right prescription for me!
She was amazing, I felt very comfortable with her and we even shared a few laughs. I would definitely recommend her!
Dr. Birdsong and the entire staff were very punctual, polite & professional. I would recommend them to others.
Dr. Birdsong is fabulous. I was told a few years ago I didn't need toric lenses because it didn't help my vision but after visiting Dr. Birdsong she was able to show me the difference between the 2 and I realized I have been cheating myself out of 20/20 vision. I am a customer for life! Awesome Service!
Was pleasant and very professional .
Very professional, sweet and knowledgeable both the doctor and her staff.The only thing is that the place is to expensive.not what I expected.
Ms. Birdsong and her staff was EXCELLENT. She was very propmt I was in and out in under 45mins. She made sure everything was clear and asked if I had any questions before I left
She was very clear about everything that i needed. She was quick, professional, and made sure i was taken care of before i left. I would recommend her to anyone.
My visit was great!
Great place and never a long wait.
Only OD on Atlanta I'll go to !!
After several visits for contacts I finally have some that mostly work. However, I did not receive my prescriptions. Been calling every week since appointment and no response. Next call is to the BBB. Would not recommend this establishment.
Dr. Birdsong was professional and very nice. I will definitely continue to utilize her services.
Very satisfied with my visit. Friendly, professional staff and impressive visit cycle timing.
Knowledgable and passionate.
I thought she was very personable.
Fantastic. So calm, made me feel right at home.
Excellent visit! Recommendations were on point, especially the natural recommendation. She listened and she let me know what to do if anything changed.
Excellent listening and communication skills.
She took her time with me. I have complex vision needs, and I didn't feel rushed. She wanted to make sure I got exactly what I needed and liked.
I arrived about 30 minutes early, and was seen immediately. Since this was my first visit, I can't say whether this is typical, but can say I was very impressed! Both the doctor and the practice were everything my colleague said they would be and more!
Dr. Birdsong was very knowledgeable about her practice and made me feel at ease!
Great visit! Everyone was so friendly!
Jamilah birdsong was very nice and did her job but when I got out of the examining room there were so many people waiting and only 1 person showing frames and a receptionist trying to help. I felt that I wasted my time because there was no one to asst me and I have to make another appointment to choose my glasses. If they work by appointment they should be staffed to accommodate those people with appointments
A classic eye doctor visit with good customer service. The receptionist helped explain some insurance stuff in a simple way. Seems like the tailored the experience to fit my needs.
She was lovely, super nice, answered all my questions. I would definitely recommend her to others.
An amazing office! The staff and selection were both wonderful. Everyone was polite and helpful. A truly professional atmosphere with personal attention.
She was wonderfully personable! Got me examined and in new lenses super fast!
I have worn glasses for the past 20 years and I think this was the most thorough eye exam I have ever had in all those years. Dr. Birdsong seemed very invested in helping me see better. I worked with Drake to pick out frames and he gave me his honest opinion (with no sales pressure) helping me find a pair that looked good on me and fit into my budget. I can't wait to get my new pair next week!
She's an Awesome Doctor. Really care about Patient.
Excellent service! Dr. Birdsong was very helpful!
I will definitely come back
I enjoyed meeting Dr. Birdsong and she was very interested in explaining different options. While she was very helpful, the business management is a different story. Watch out for sales and billing issues with EyeWorks. Be very careful as to exactly what is included in prices charged. For example, I requested an exam to update my prescriptions (glasses and contacts.) Afterwards, they said the cost of the prescription for contacts was not included in cost of exam for glasses. Never experienced this in 30 years of wearing both ..... I have gone back to yelp and now read similar experiences. Would have been so much better to just be up-front about the cost. I will go back to my old doctor. Eyeworks Glasses are overpriced - never go without a coupon or discount in hand. Again, read the fine print.
Always professional and always ready to listen
Excellent service and attention received. I would return to this office for my exams.
Great positive bedside manner and extremely knowledgeable.
When I first walked in I was greeted by the beautiful front desk lady. There was a problem with my insurance but no biggie it was settled. They were nice and I had no problems. The front desk lady helped me choose which felt good on me and were in style. Dr. Birdsong explained what was going on with my eyes very detailed. I left informed. I rec'd.
A perfectly awesome experience. I left completely satisfied and feeling quite informed on my eyewear options. Dr. Birdsong and her staff were helpful, knowledgeable and patient. They took the time to really listen and answer all my questions. Parking was super convenient.
I came in for an regular eye exam and to get fitted for colored contacts. I did let her know I was looking for something as natural looking as possible. She was extremely helpful and really cared about my needs. She let me try on like 6/7 different colored lenses. She was very patient and wanted to make sure I was happy with my choice. Even going as far as taking me outside to see what my colored contacts looked like on in natural daylight! She is by far the most helpful eye Dr. I've ever been to!
This is my second time here and I really like it!
She took care of me and now I can see
Dr. Birdsong was great! She was personable, professional, knowledgeable, and just a pleasure to be around!
I was impressed by her bedside manner and happy again to visit her office. Dr. Birdsong was able to answer my questions and be flexible on treatment solutions. I would definitely recommend her office - fast, close and great service. Thanks!
she answered all my questions and concerns; she never seemed like was trying to rush me. She was very knowledgable and had a great bedside manner!
I had a great exam with Dr. Birdsong. James was a joy to work with in selecting the right eyeglass frames.
The office was clean. The employees were friendly and helpful. They kept me updated with the progress. The doctor did not make me feel rushed through the appointment and answered all questions. I definitely recommend.
She is a very professional kind optometrist.
Overall, good experience! I would highly recommend Dr. Birdsong and staff.
My teenagers and I have been seeing Dr. Birdsong for several years now. She is always very attentive and very proactive in trying to keep my children's vision from changing as little as possible during the growing years. We've been very happy with the entire staff at Eyeworks of Decatur. (There is free parking in the back of the building.)
The atmosphere and the staff were great. Hardly any wait time, just the typical forms to fill out before I was seen. I haven't received my prescription yet, but I'm sure it's just a weekend delay. I'm looking forward to working with them again.
A straightforward, efficient, painless eye exam.
Very professional, always on time, great manner about her. She is a caring doctor and always works on me until problem is solved. If you need glasses or your eyes are bothering you, go see her!
Very professional, knowledgeable, and caring!! She listened to my concerns and responded quickly!!
The only issue I had is that I setup an appointment, filled out my paperwork online and still had to wait 30+ minutes before being seen. If I had that long of a wait, then what is the appointment for?
Thumbs up for Greg too!
Will definitely return. Jamilah and her staff are great to work with. Very courteous and friendly. I only wish Eyeworks had a broader variety of frames.
Jamilah was very professional. I was most impressed with her effort to ensure my prescription was right. I was very happy with my visit.
Everything went smooth and quickly. I did not feel pressured into any purchase and everything was well explained so that I was aware of all the steps.
I was very pleased with my appointment with Dr. Birdsong. She was so nice and professional. I was having an issue with the previous contact lenses that I was wearing and she tried multiple brands of contacts until there was one that was right for me. I appreciate the time she took to really evaluate the issue with my eyes. Also, all of the other employees were wonderful as well. The office is very clean and organized. I will definitely be back!
The service was excellent. Birdsong is a sweetheart. She's very thorough and her support staff is enjoyable. I definitely recommend her.
She's great. Bedside manner awesome. Honest and doesn't beat around the bush.
Loved her! Very nice and courtous!
Wonderful, as always. Staff was friendly and helpful.
She was eyre melt professional and very nice!
Sweet, caring, perfect bedside manner. She explained everything simply and made sure I was aware of everything. There was no pressure. It was such a nice visit
Dr Birdsong is the best!
Dr. Birdsong was awesome! She was extremely attentive and dedicated to getting my Rx just right. I can see it all Dr. Birdsong!
Dr. Birdsong was amaze. i'm glad i took the advice of past reviews and saw her. She explained everything thoroughly and was very patient with me as i'm a newbie to the eyeglass world.
Dr. Birdsong is a wonderful and humble Optometrist. She is a very concerned person who is passionate when it come to her patients. I would strongly recommend her to others.
My appointment was great. I didn't get as many contacts as in previous years, but i suppose that's more insurance related. Visit was quick and environment was pleasant. I would return.
I am not an easy patient to deal with as most of my illnesses come with complications that seldom respond well to standard therapies. However, she never gave up and was very determined to get to the bottom of my eye problems. She did a wonderful job and I would recommend her to anyone.
Dr. Birdsong is friendly, knowledgeable and thorough. I feel very secure trusting my vision health to her.
Dr. Birdsong is awesome and a wonderful doctor! I have been coming to her now for about 2 years or so I will continue.
Everything went fine. Changed my rx and helped me see clearer
Ladies at the front desk were... Odd. Loves Dr Birdsong though.
She was very calming and informative. I really appreciate the time she took to explain everything.
I had an incredible time with Dr. Jamilah. She explained everything using diagrams, such as my new prescription and stigmatism. She was very friendly - everything felt comfortable. Would definitely come back if I'm in the Atlanta area.
Very thorough exam
While the staff are so sweet, I never get seen on time. I truly find it disappointing that in my two visits, my appointment times were not kept by the service provider nor was I updated on the status of being seen.
Great visit! I was nervous at first about having my exam but Dr. Birdsong made me feel very comfortable and eased my concerns. I'm telling all my friends about her - she's wonderful!!!!?
Great service and easy to speak with in regards to eye care.
Everyone was wonderful! Extremely helpful, kind and caring! Made my husbands appt for the very next day.
Dr. Birdsong is very nice. She remembered me after a year, when I had visited, details about my appointment, things that I did not remember. They never pressure me to purchase when I have an appointment, which I appreciate because they have a retail store in the front of the office.
I LOVED how personable Dr Birdsong and her staff were. The wait was a but long but that was only because each patient was given an appropriate amount of time during the exam and then to pick out their glasses. I was happy to wait longer to feel like I was truly taken care of and have my questions answered.
Eye Works is hands down the best Optometrist in Atlanta. From start to finish the process was streamlined and the staff incredibly friendly. James helped me pick out the perfect frames and I can't wait to pick them up! Dr. Birdsong is very friendly, and informative. Her candid nature about lens and the different features they can offer really helped me to make sure I had just what I needed. I couldn't have asked for a better experience.
Pleasant and friendly.
Once again Dr. Jamilah Birdsong IS THE BOMB!!! I have been coming to her for several years and she is ALWAYS professional, knowledgeable and friendly. She takes her time, asking questions along the way, answering my questions keeping my lifestyle and habits into consideration for her recommendations.
Awesome!! I called to say I would be late and they saw me anyway, I didn't have to wait, no one was mad, it was an great experience!
It was efficient, friendly, and the best time I've had with an optometrist to date. I will definitely be making them my regular.
Dr. Birdsong and her staff were great!!!
Dr. Birdsong was pleasant and a fantastic optometrist -- the prescription she had me try corrected for my astigmatism better than any I've had recently.
She was very friendly and helpful while I was finding the right contacts. It took me a while to get the hang for inserting and removing them, and she was very encouraging and patient with me during the process.
Very professional and thorough with the examination. Discussed the results of the complete exam and made recommendation for contacts. Office staff very professional and helpful.
Very good and efficient. Dr. Birdsong and her staff were all very friendly. Would definitely recommend
She is awesome!
The service was personal and the staff is always friendly.
The worse service ever in my life
She was very attentive and made me feel comfortable during my visit.
Outstanding service, competitive pricing, and great professionalism
Enjoyable for such a dreaded procedure.
Competent, professional, very nice and friendly
Office decor was very nice, decor was beautiful, staff was very welcoming.
My visit was fantastic. The staff were very friendly and helpful. Dr. Birdsong is very knowledgable and an overall great Optometrist.
The doctor was very nice and helpful. I'll absolutely go see her again
Loved her. She definitely knew what she was talking about and made it fun as well.
Everyone was very friendly and helpful. The staff was professional, knowledgeable and made me comfortable during the exam and with making my choices. I'll consider them for all future eye visits.
Excellent. She's like visiting a friend...who also can help you with your eye issues!
Exceptional! She explained what was going on with my eyes and gave me options for treatment, then gave me her recommendations. Professional and relaxed atmosphere. James was great too...such a trooper when my insurance info was incorrect and we wound up staying well past closing to get it straight. Certainly glad to have selected this office.
Very professional and courteous. She answered all questions with confidence and candor.
Very courteous and her and the staff made me feel very comfortable.
Great appointment! Dr. Birdsong and her staff were awesome!
Very quick and the entire staff was wonderful.
It was very pleasant.
Great personality. Helpful hints. Amenable options. Knows her stuff!
It was great. Only suggestion would be to add more popular designer eyewear.
Very informative and kind
Visit was very thorough and informative. Make everything easy to understand. Friendly up-beat staff; actually a fun visit!
I was caught in very unfavorable traffic conditions and was, consequently, late for my appointment. The doctor and staff were very understanding about the delay and hospitable once I arrived!!
She was great! The staff was great. No problems whatsoever! If you are looking for a great optometrist/optician, Dr. Birdsong is it!
Dr. Birdsong and her team were very professional and knowledgeable. I was in and out in no time. Very friendly as well.
Dr. Birdsong and her staff were very friendly & professional. I would definitely recommend them!
Great staff...friendly and professional service.
Great eye doctor! Waited a bit longer than I would have hoped, about 25 minutes (got there 15 minutes early). Overall a good appointment though. She is very nice and did a great job.
The staff were friendly and professional, and Dr. Birdsong was pleasant, funny, and did not try to "upsell" me on things I didn't need.
Office atmosphere was wonderful and the doctor and staff were very warm and friendly as well as patient and helpful.
Jamilah and her staff were awesome and very professional.
I was a little anxious about going to a new eye doctor, but the atmosphere of the office, the attitude of all the employees, and especially the friendly professionalism of Dr. Birdsong made the appointment as good as it possibly could have been. Thanks for an excellent job!
Great, she was awesome and so was everyone in the office!
It was a highly pleasurable experience. The staff was kind and attentive, even helping me to pick out my frames. They also thoroughly advised me on the different glasses options available. Dr. Birdsong and her assistant were very professional and understanding. Her interest in helping me seemed very genuine. My only qualm with Eyeworks was the price of frames was high, even after asking for cheap options and after insurance. To qualify this, I'm a college student and don't have much disposable income. Otherwise I recommend them heartily. It's the best experience I've had at an eyecare establishment..
the best i have had the opportunity to be service
The visit was sort of awkward at first in terms of friendliness. Dr. Birdsong and the staff became more friendly with time. James was great hw helping me find glasses. Their prices were really high in comparison with other doctors I have seen.
She was great and very helpful. I was in and out in 30 minutes.
They were all very nice & friendly!
it was great. I'm a really hard to deal with patient and they handled me as well as humanly possible. Insurance stuff was handled in advance, so it was just me having my exam and making decisions about frames. Great experience.
Dr. Birdsong was amazing, intelligent, informative an very helpful! We spent about 30 minutes in total during my exam and I felt comfortable the entire time.
Nice cozy office, staff vey pleaseant and pofessional. Would recommend.
It was awesome! I waited maybe 10 mins to see her! She's extremely throuogh & prefer that in my drs. I will continue to see her as long as she's there.
I loved the coziness of both the offices (the one on Peachtree and in Downtown Decatur). The staff was nice and the wait time was very short. I only had to sign a few documents because I checked in on zocdoc first.
Dr. Birdsong was perfect. Frames were a pricey but nice.
She was very welcoming.
I have had the same optometrist since childhood, so was a little uneasy about having a new doctor do my eye exam. However, I had a wonderful experience - Dr. Birdsong and the staff were lovely and professional. I highly recommend their services!
She was very Kind and nice!!
Impressed with the doctor, but not the store she works for!
Great OD. Good prescription, very transparent and knowledgable about everything, and I left feeling like they weren't trying to rip me off with my contact order. Going to recommend her to friends.
I appreciated Dr. Birdsong's high degree of professionalism, caring demeanor and knowledgeable input that helped me to make informed decisions about my eye care. I will definitely be back to see her again in the future.
Selecting an appointment time and completing new patient forms online was convenient. The staff was friendly and professional. Tangela helped me select frames and patiently worked up the numbers for me with and without certain features- including insurance allowances. Dr. Birdsong was thorough and friendly. Overall a very pleasant experience.
very pricey; doctor and one member of staff were kind of rude/attitude
SHE IS THE BOMB. Her patience and commitment to getting this right shows.
Dr. Birdsong was very friendly and helpful. She was very patient as we adjusted my prescription to something that worked for my eyes. The staff members (midtown office) were also very friendly and helped me find glasses that worked and fit my budget.
Dr. Birdsong is a great doctor. She is very kind and professional. I would highly recommend her to everyone.
I love that I didn't have to wait to be seen by Dr. Birdsong. My appointment time was honored which is a rarity in many doctor's offices. I was able to come to my appointment on my lunch break and get back to my office within an hour. Wonderful experience. I would definitely recommend her to friends.
Pretty good experience
Excellent service i plan to tell all my family and friends
Dr. Birdsong is wonderful! My appointment was at 4 and I got looked at about 3:50! She listened to all of my problems and wants and helped me find the perfect new contact brand! Definitely going back for my glasses!
Everything went very well! Highly pleased with Dr. Birdsong and her staff!
Dr. Birdsong is wonderful. She brought my vision back up to 20/20! No other OD has ever been able to do that, and the visit was quick. She definitely knows her eyes! The support staff are wonderful. They are very informative and helped me pick out my frames and lenses I needed. I will definitely recommend Dr. Birdsong to my friends and associates.
Excellent. Great office staff. Very professional and personable
She was nice and the staff was really helpful and patient.
Amazing service all around will be returning
The visit in Jamilah Birdsong's office was great, when I first walked in I was greeted with a smile, everyone spoke, I was assisted right away, I felt like I already knew everyone, great experience!! I can't wait to pick up my glasses!!
Awesome! In and out in less than an hour!
Very nice and informative. Listen and answer all my questions.
She was thorough and provided additional information that was helpful to us.
Really enjoyed the visit! Short, simple, to the point. Not extremely personal but effective.
Excellent optometrist, she took time to explain things to me and was very helpful.
Hey and the staff were very helpful. She explained to me in-depth the risks of my past eye care. Very informative and she's so nice, as well as her staff. I highly recommend her as I plan to make her my permanent optometrist.
Very personable and kind. She took her time to make sure that my appointment was informative and that I was comfortable. I'd definitely recommend.
Very nice and clean office. Dr. Birdsong was very good and professional. Her staff was very courteous.
Dr. Birdsong was very professional and answered all my questions and concerns I had. She was also very informative concerning how I should proceed with the care for my eyes. She accepted my insurance so my eye exam was free.
My overall experience with the doctor and her staff was wonderful. They were friendly and very professional.
Prompt, friendly service. It's my 2nd year seeing Dr. Birdsong and I'll continue seeing her for my annual eye checks.
This was the most comprehensive and productive eye exam I've had. It is clear that she wants patients to see as well as possible.
She was great
Overall, a very good experience. Everyone was very professional and courteous. Wait time was adequate. Did not feel undue pressure to buy anything nor was I up-sold on anything. I would go back again.
She was fast and efficient. She operated like she had 20 years of experience. I would definitely recommend her.
Nice people and office was very nice.
The music was blaring some R&B station that I could barely hear the attendants in the waiting room. I almost asked that they turn it down, but refrained.
Painless, effective, helpful. I highly recommend her and her staff.
She was very nice and answered all my questions. I will definitely refer here to anyone in Atlanta :)
it was good
She was extremely helpful and very sweet! She answered all of my questions before making me pay for a service I ended up not needing! She was wonderful! Highly recommend!
The office is in a "fun" location; there's nothing like downtown Decatur! The decor, the music... just the environment was very refreshing. The receptionist is great... greeted me with a smile. Didnt seem to have a huge selection of frames; however, i guarantee you'll find something you love. Dr. Birdsong was very personable... I love her methods of doing the exam. She's very thorough! I will be returning!
Dr. Birdsong was awesome. She was very attentive and thouroughly answered my questions in a way that I could understand. I didn't feel rushed and felt like she paid me person attention. I will definitely go to her office for future visits.
My visit was AWESOME and everyone in the office was nice and pleasant and wonderful. I would use them again for my eye needs.
Fantastic - very patient and answered all my inane questions!
She's a great doctor and very knowledgeable.
The doctor is very friendly. I was seen immediately after walking in and filling out a couple of forms. I had a small insurance misunderstanding with the person billing at the front, but I will chalk that up to that individual's inexperience. Overall I would highly recommend,
Very courteous and friendly. They really take the time with you and answer questions if you need any assistants.
Dr. Birdsong was as friendly as she was professional. Being a first time patient, I had some paperwork to fill out, but was seen immediately after completing it. Tangela, the woman at the desk, was very helpful and patient with me, as I had to call her twice because I am terrible at directions and new to the atlanta area.
She doing good job., she s really caring well.
They are very professional and are kid friendly. I would recommend this place to any and everyone who is looking for stylish looks at great prices.
I really liked it.
Excellent appointment. Extremely professional and timely.
Beautiful, amazing, and great at comforting me with any of my worries!
Great visit. She was helpful and answered most of my questions.
very professional great office music great staff Jamilah was very detailed during the exam
very good no issues besides their glasses start at $179 and my insurance only pays up to $150.
Dr. Birdsong was very friendly, punctual, and thorough. We didn't do dilation (which I am use to in the past), but she didn't think it was necessary. There are not enough glasses options in the store, but overall a quick/easy experience!
She was very nice and professional. Very helpful! Im glad that I found her office.
This was my first eye appointment in 30 years. Dr. Birdsong was very patient with all of my questions and curiosity and did a wonderful job making me feel comfortable and explaining what she was doing. I highly recommend her.
The interaction with Dr. Birdsong was great. The staff was courteous but I was less than thrilled with the wait. What is the point of making an appointment if the Dr will not see me for an hour after the scheduled time? Finally, I am still trying to figure out why I was not given a prescription. Is it because they expect me to get my glasses there? Should that not be my say.
The optometrist was great. Quick but not rushed or sloppy. The office leaves a bit to be desired, in terms of not having much space for waiting clients to sit (and appointments tend to run behind). Also, I didn't receive a copy of my prescription. That always annoys me. I didn't ask for it, though, so I would be interested to see what others thought of that practice.
Very informative...Even though she is young I feel she is full of knowledge and gave me detailed information.
Quick visit, very helpful and informative as well
Dr. Birdsong was great! She was very friendly and very professional.
Dr. Birdsong is thorough, professional and friendly. I highly recommend her.
My first time putting in contacts! Dr. Birdsong and her staff were very patient and helpful.
She really wanted to make sure that I got the right contact prescription. She was fun and energetic. I highly recommend Decature Eye Works.
very knowledgeable and she explained in great detail.
She was very personalable and knowledgeable. I really enjoyed my experience.
Very Professional, great Doctor she explan everything in detail.
She knows her profession, smart, and customer focus.
Dr. Birdsong did a great job making sure I was aware of everything that was going on during my visit. The wait was almost nonexistent and the support staff was really helpful!
She was very nice and extremely professional.
She was very efficient and open to answer questions.
Dr. Birdsong clearly enjoys her work and makes the exam process very pleasant and enjoyable. She is very attentive with careful attention to detail. She made the extra effort to make sure my new prescription would be just right!
Dr. Birdsong was professional, extremely personable, and easy to understand. She did a great job of addressing my concerns and answering my questions. She is a definite "find" for this optometry practice!
She was very nice and professional. I was able to make an appointment not far into the future, and everyone there was extremely helpful.
Dr. Birdsong has a lovely personality in addition to complete professionalism and dedication to her field. Will definitely come back again!
This was my first time ever getting an eye exam after my boyfriend suggested I get my vision checked. Dr. Birdsong made me comfortable right away and was patient with all of my questions (I had a lot!). I would highly recommend seeing Dr. Birdsong.
excellent service!!! TOO EXPENSIVE
Very thorough and pleasant and intelligent. If we lived in Decatur we would want her for our eye doctor!
She was kind, well-mannered, pleasant and patient. She let me explain my background, concerns and went on to answer my questions - no matter how many times I may have asked them! I'll be recommending her to my husband and friends! I also appreciated the prompt check-in by the office after I had made the appointment. This is what medical service should be like!
Very professional and knowlegble . She was very thorough in her examine. Will highly recommend her !
Excellent! She was kind and efficient and easy going.
Great experience with Dr. Birdsong.
Dr. Birdsong was great she explain everything so well, office staff was great also.
She was professional and efficient. A cute little petite doctor that seemed very likable.
She was fine, communicative and efficient.
Dr. Birdsong was both professional and friendly, open to answer any and all questions I had to ask.
She was very prefessional; knowledgeable and great to work with. I highly recommend her and the staff.
She explained everything very well.
I was completely happy with my consultation.
She had a great bedside manner and was very personable, knowledgeable and nice. The entire staff was extremely helpful. I think I've found my new optometrist, for sure!
She was very friendly and explained everything thoroughly. She was even able to figure out why my last prescription from another eye doctor came out wrong!