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Qualifications and Experience
Dr. Zhao is a graduate of University of Texas at Austin. He then attended the University of North Texas Health Science Center, Texas College of Osteopathic Medicine and was an honorable recipient of both the Welch Scholar Grant and Sparks Osteopathic Foundation Scholarship. He finished orthopedic surgery training at the Kansas City University of Medicine and Biosciences at Kansas City, Missouri. Dr. Zhao completed an additional year of training beyond orthopedic surgery residency to sub-specialize in reconstructive surgery of the shoulder and upper extremity (under the direction of Tom R. Norris MD, H. Relton McCarroll MD, and James Kelly II MD, San Francisco Shoulder and Upper Extremity Fellowship, California Pacific Medical Center, San Francisco, CA). With a never-ending positive attitude, Dr. Zhao founded Dallas Orthopedic & Shoulder Institute in October of 2010. He enjoys meeting new people and welcomes daily challenges. His practice focuses on serving each patient with individualized care to relieve pain and restore optimal mobility and strength quickly and safely. He specialized in arthritis, total joint replacement, rotator cuff injury, arthroscopic surgery, fractures/dislocations, ligament repair and reconstruction, and other sports-related injuries. Dr. Zhao enjoys snowboarding, windsurfing, and spending time with his family.
Verified Patient Reviews
I think Dr Zhao is very professional and very honest. He is not just trying to get me to surgery. He wants to look at every option before making a decision and I appreciate that.
Second visit since my surgery first since I started rehab. Went over my latest XRay taken in office today, not only the good Doctor but his staff are top shelf and over the top First Class all the way. Thanks Doctor Zhao
I was seen right on time. Xrays were a breeze; the nurses were quick and kind. I was given comprehensible, easy directions for the care of my broken ankle, and Dr. Zhao was easily as quick and kind as his nurses. He takes into account the pain his patients are in, and gives you the best tools for a full recovery. LISTEN TO THEM! My splint was done gently, and I was out in about an hour total from when I walked/ hobbled through the door. They gave me the next available appointment for the following week and worked around my work schedule as best they could! Overall, an amazing orthopedic office. I've been to several others for other injuries (horse owner) and the wait time alone took longer than my entire visit with Dr. Zhao! This will be my only orthopedic surgeon from now on. Ps: As a person who understands health insurance, what you pay the doctor's office is entirely up to the insurance you have, not the office, nurses, or the doctor. Take it up with your insurance company, please don't yell at the ladies up front! (Sorry, witnessed an exceedingly rude patient who doesn't understand how this works.)
Very pleased with everything
Dr. Zhao is great. The only problem that I had is that they forgot to put me on the schedule (I had the card that the secretary wrote for a certain and time and date, so I was able to verify that I didn't have the wrong date and time). Nevertheless, they fit me in and took me fairly quickly back and I had a very short wait time. I felt that they handled that situation well, even with the error.
I loved my time with Dr. Zhao. He was helpful, however, the treatment done by Steve was not as good as last time. I had instant relief of pain last time, this time, not much improvement. I wonder if he just didn't aim well enough in the tendon to make the holes in the tendon.
Dr Zhoa not only has helped me but my mom goes to him too. Amazing doctor and staff!!!
This office is thorough and the staff is awesome. Dr Zhao is a great Doctor and I have referred him to many of my friends and family. I spent a total of 1 hour and 1/2 from start to finish. Thank you Dr Zhao and staff for being efficient and thank you for your kindness. God bless you all.
SOOOOOOOOO glad I found Dr. Zhao when I did. Could not possibly be happier with the outcome of my surgical procedure. His staff is wonderful from the PA to the receptionist. Top notch in every way!
very professional with out arrogant. take pride in his work, motivated for a positive outcome for his patients.
My wife and I just love him. He is one of the good one! Edwin y
Once again Dr Zhao took the time to make sure I fully understood every aspect of the follow up to my surgery. He is so pleasant and so patient, especially for a young man, something you do not find now days. For a senior citizen very important! Thanks Doc.
Very professional and took the time to really understand what was going on. Looking forward to working with them to n the future.
Everyone was so nice and friendly.
Had AC/CC ligament reconstruction (grade 5 separation) in left shoulder on 30 Oct 2017, less than 3 months later my shoulder feels normal. I'm glad I picked Dr. Zhao, what a blessing.
Having CT Scan review and discussing treatment options, Dr. Zhao was unrushed, gave me the entire picture and was comfortable with me taking two or three days to make my final choice of treatment options. Very professional, very astute, great bedside manner for a young man, able to explain things so I and my spouse could understand in simple layman terms.
The staff was all very courteous and friendly. Dr. Zhao explained things to me, and answered my questions.
Dr. Zhao seems like a nice doctor but I had to wait 45 minutes past my appointment time to see him. The front desk people don't know what they are doing. When I got there, I checked in. They told me I needed to make a payment. I informed them that I have met my out of pocket maximum on my insurance so my insurance is covering the medical costs. Then they said you didn't meet your deductible so you have to pay. I said no. I met my out of pocket maximum so the deductible doesn't matter. I don't pay anything. I told them to call my insurance. Then they said oh you don't have to pay the copay. Then I get called back and have to wait 45 min to see the doctor. He wanted me to get a cortisone shot for my knee. The nurse came back and wanted me to sign a paper saying that I will pay for the shot. I told him no I met my out of pocket maximum so I don't pay, insurance is covering the cost. Then the woman at the front desk said she talk to my insurance people and they said I had pay for the shot. Well I knew this was not true. I refuse the shot because I was not about to pay for it. Then I called my insurance and they read back the transcript of the conversation they had with the women at the front desk. They did not tell her I had to pay for the shot. They told them I met my out of pocket maximum and that the insurance was covering the cost. They lied to me and just wanted me to pay for the shot. I am not going back. They totally wasted my time.
I found the doctor and his staff to be knowledgeable and very professional. They listen to my concerns and addressed them to my satisfaction.
I like Dr. Z's concise straight to the point diagnosis followed by a treatment plan.
AWESOME Staff! The office staff is AMAZING and Dr Zhao’s beside manner is remarkable to include follow up after surgery.
I am not sure how I GOT SO lucky to be blessed by having such an incredible doctor and staff, but I was. I always feel at home (unfortunately I am injury prone) when I have to go see Dr. Zhao. I always tell people that are 2 professionals, that no one wants to see. That is Doctor's and Attorney's, well Dr. Zhao is the "EXCEPTION". If you need an Ortho, go see him you will be glad you did. DS
Very professional and extremely personable. Efficient staff.
They were very nice and explained everything to me, about what was going to happen and why, and I loved it.
Dr Zhao and his staff were very friendly and professional. I especially want to thank his office for getting me in so soon as a new patient. My knees already feel much better!
The people there are all nice.
The doctor was very cordial and nice. He introduced himself to me as a new patient, before he started with the exam. I would recommend him to others.
Dr. Zhou is not only a terrific doctor. His ethics are unequaled. He does not do unnecessary office visits or tests/ Nor does he perform unnecessary surgeries. I feel very fortunate to have found him.
The visit was a total, overall pleasure. The staff and Techs made me quite comfortable and caring to my needs. Thanks to one and all for being there.
Dr Zhao is amazing. From start to finish, he was very professional. He explained everything in a way I could under stand. I highly recommend Dr Zhao.
My experiences at Dr. Zhao's office has been nothing but pleasant from the office staff to the office decor!
Dr. Zhao explains the process of what is going on very clearly in easy to understand terms. He and his staff have been great!
I had pain for about a year and what they did to me on my first visit produced INSTANT results and I am so so so grateful! I can work out again. I can sleep throughout the night. I can put on the seatbelt without pain. I can eat with my right hand again. I can hold my coffee cup with my right hand again. What a great team. Everyone is so nice. Treating me like I have been there for years and today was my second visit. I have promoted Dr. Zhao to friends even in other states and countries!
The staff was very friendly and very helpful. And Dr.Zhao was very nice and he was very straightforward telling me on what was going on with my knees. Liked him very much.
Very professional and friendly
I felt very comfortable. He explained everything about my broken wrist.
He's a wonderful Dr. Explained everything so I could understand it
its was good
I was seen so quickly that I had to complete the first time paperwork after seeing the doctor! Every staff member I interacted with was kind, professional and friendly. The offices are clean & pleasant to be in. Dr. Zhao was knowledgeable and understood my issues well, offering solid, easy to understand advice and options.
Several times, I had to show up early for an appointment. Each time they found a way to see me within 15 minutes. Each and every person I spoke to were kind and had a sense of humor. I hope nothing happens to my collar bone again, but if it does, I will ONLY come back to Dr. Zhao!!!
I highly recommend Dr.Zhao! He was very informative, listened very patiently, and answered all of our questions thoroughly.
Would definitely recommend Dr. Zhao to family and friends.. his staff is friendly and helpful..
He very understand , polite ,and knowledgeable. I'm glad I finally have a answer to my pain.
Dr Zhao performed my wife's knee replacement. A Miracle and a Dr that is a micro manager who cares about his patients and his reputation as the very best,. I went today to have my should looked at. It was a very thorough examination and I was very happy with the treatment.
Very good, no wait time. Dr Zhoa and staff are great!!
Very cordial. Explain all the procedures and implications after surgery
It was fine. Short but informative.
I found the staff to be both friendly and courteous, yet professional and efficient. I was in and out in thirty minutes. This included X-Rays and the consultation with the doctor. Doctor Zhao was informative and professional in his diagnosis and discussing what my options were in treatment.
He was very nice and informative..
The office is very nice, but the staff and doctor are very impatient, careless, and inconsiderate (save for the front-desk lady who checked me and my mom in). Dr. Zhao is incredibly cold and curt. He scared me into thinking that my shoulder (dislocated and then over-immobilized for months) would not make a full recovery. He made it seem like it would take months for me to even begin to see some improvement. However, barely 2 weeks into Physical Therapy and I had already regained about 60% use of my shoulder back. It really made me question his "expertise."
Poor bedside manors. I made this appointment as a second opinion. I have have an MRI showing my injuries. They sent him the reports and he said he doesn't believe they are real he needs to see the disc??? Fine if he wants to see how bad the injury is or is lication... but to state another Dr. Lied without proof! ...Ballzy, I've had this injury before and the signs are classic... also the Dr. who reads the MRI and my other Ortho Dr. saw the torn ACL while he was repairing my torn medial meniscus. Regarding the my other injury very clear it is torn. BTW ... Do Not question him or U will get a verbal lashing!!! This guy is really FULL of him self! He was out right rude to my daughter! He is a pompous ass!!! Apparently he has had some success in his career and good for him but it has ALL went to his head and missed his heart! It doesn't take all of that to get your point across or to be a great doctor... he's missing the mark
Too long of a wait for a 5 minute visit. The appt was made 6 wks ago. Should not have to wait that long. I was late to another appt because of the long wait and my drive over there was 45 minutes. But Nicole is very sweet and pleasant to talk with.
Always received excellent care. Sorry to hear he won't be taking Humana Medicare after the first of the year. Grateful we got to see him today.
He is the best! I wish I could find other Doctors as wonderful as Dr Zhao!
Wait time was a little bit disconcerting rest to be there at 3:45 I didn't see the doctor till almost 445.
Good post surgery visit. Dr. Zhao informed me of what wad done, showed surgery pic"s and what was being done. Looking forward to PT and returning to work. Thanks.
Staff was friendly; Rachel the nurse practitioner was very nice and detailed in her exam; Dr was friendly, knowledgeable and seems to look for treatments besides surgery.
He's an excellent Doctor and I would recommend him to everybody who might be looking for help in his field.
Dr. Zhao was personable and seemed quite knowledgeable. He described in detail his diagnosis of my symptoms and treatment recommendations. I was very comfortable with him and his staff. They were all very professional and personable.
Steve Dr. Zhao asst. Is always professional and hospitable. I actually enjoy conversing with staff about my health. My experience has always been great.
He's much more personable now. Felt more at ease this time. I asked questions and I didn't feel rushed.
It was excellent
The staff is always incredibly professional and kind. The office and treatment rooms are clean and well kept.
Wait was not too long, maybe 15 minutes but as a new patient I had paperwork to fill out. Dr. Zhao was very professional and thorough in explaining my injury/treatment and in answering my questions. I was a bit nervous as this was a referral and I didn't have a chance to check any reviews, but in the end felt very good with Dr. Zhao and all of his staff that I interacted with. They all seemed knowledgeable and caring.
Extremely friendly staff! Dr. Zhao was amazing in explaining the steps he was taking to get me back to 100%. First time in many years I did not go to bed or wake up with pain in my shoulder.
My neighborhood friend had made an appointment with Dr. Zhao which was scheduled at a date later than mine. He asked me to let him know after my appointment whether or not he should cancel his. I came away from my first appointment feeling like Dr. Zhao "knows his stuff" and was completely satisfied in every way. I learned more from him in one short visit than I did from the two previous doctors I had seen. He is a REAL shoulder specialist. I informed my friend that he would be well advised to keep his appointment with Dr. Zhao.
Very smooth, no issues, everyone very helpful and polite. Dr. Zhao is fantastic, will answer all your questions and makes you feel that he takes the time needed to bring you comfort.
I have always liked Dr. This I feel he understands and listens to his patients and explains everything in a manner in which his patients can completely understand!
I was very disappointed with the visit. I expressed to the doctor the pain that I have been experiencing post surgery and he stated that a) I shouldn't be having pain, b) I shouldn't be walking with a limp c) that he doesn't know why I am experiencing pain d) I am not behaving like someone who just had a menisectomy. I do have pain in that knee, problems with weight bearing on that knee and severe pain when turning/ rotating my body with weight on my right leg. He seemed to get angry with me because of the problems and pain that I am experiencing. Seemed to indicate that I am full of it. WOW!!!!!
Like Dr Zhao very much and he accomplished excellent results in repairing my broken arm just below the shoulder socket.
Everyone in the office was very courteous. It was my first visit so I will have to wait to see especially if I have to have surgery.
Staff is super!! Office is well organized.
I'm disappointed. I have a pain in my right knee with a cyst on the back of my knee. The cyst was not addressed. I'm still in pain. The reason I went to the office was to get help or to be directed to someone who could help. I thought I was in good hands. When I called to ask if MD could refer me to an image center, I was told I would have to make another appointment even after I stated I'm still in pain. The person on the phone seem to have very little empathy
I really am happy to visit here. Everybody was professional
Great staff and awesome doctor takes the time to listion to your needs and takes care of it fast thanks!!!
Everyone was super nice and professional.
Ok. Not sure if I understand exactly what's wrong. He said my shoulder was stuck and needed to unstick it. Lol. But I have a partial tear in rotation cuff but that's not the problem. Then said a have bicep tendon tear. So what caused " froZen shoulder". ?
Awesome doctor. He is thorough,attentive and caring. Definitely would highly recommend him for care.
Always fast and this time we knew more than we had previously. He was able to tell me what to expect in the future both pain wise and treatments. I left feeling a whole lot better than I have felt since I started having this problem with my knee
Dr. Zhao is very professional and confident in his abilities. I feel that after therapy is complete I will be pretty close to being capable of leading the same active lifestyle prior to my injury. Highly recommend him to anyone.
The dr assistant was hilarious, very nice man! And the Dr gave a lot of information up front which was so helpful. Definitely makes me feel safe in his care. Going to need surgery so that is a huge blessing to be able to feel comfortable in his care.
Very Happy with today service Thank you
Dr Zhao is a great doctor and really cares about his patients.
"AWESOME"... What else is there to say. I feel very blessed to have come in contact with this physician and his staff. He has already fixed my right knee, and now is working on the right shoulder... OMG, If my shoulder feels as good as the knee, I will be like the bionic woman!!!! THANS Dr. ZHAO. Dawn-Seagoville, Texas
Was really impressed by the staff and the Dr. So glad I found this Dr.
I absolutely LOVE Dr. Zhao & his staff! I felt comfortable right from the very beginning. I was confident that Dr. Zhao, as well as his staff, could help me with my shoulder by way of how patience they all were with me. GREAT bedside manner. Would highly recommend to all my family and friends!
Dr. Jeff is very professional yet down to earth. He explained everything in a language that I could understand. Recovery after the operations was immediate. No pain, and able to walk out of the hospital.
Extremely happy with how the dr. , and the entire staff takes care of you.
Dr. Zhao was very attentive. His assistant came in first to ask questions and do some initial testing (moving his arm around to locate the issue). When Dr. Zhao came in, he too asked good questions and was thorough in his exam. An intern was following him (glad he's teaching others to do what he does). Bedside manner is very good - explained everything, listened, and asked if we had any questions. Would recommend this doctor.
Very informative! He made it somewhat easy to understand even though we are not in the medical field!
It was awesome, straight to the point, staff was polite and friendly in making sure I knew what my next step was getting appt lined up.
Dr Zhao was professional and caring. He took the time to explain in detail what we needed to do and why. The atmosphere in his office was excellent.
He a. Excellent. Doctor he listens to. You and explain things to you
Excellent as always. He is very efficient and takes the time necessary to diagnose and treat your problem and concerns. He always treats me with the utmost respect and care. The best physician that I have ever had the pleasure to be treated by.
Everyone was helpful and friendly. Dr, Zhao as always was very professional.
Really did like everything about the people who work here will be back
Knows his stuff, and very attentive to what I was saying or asking. Was right on point when responding to my questions, and clearly laid-out the various treatment options, and the pros, and cons of each. Very happy I waited a couple extra days for a referral to see him.
Everyone here is professional and friendly.
He is truly a wonderful doctor and makes you feel comfortable with being in his presence. He did a wonderful job
I'm thankful I chose Dr Zhao to perform bicep distal tendon repair on me. It has been 3 months since my surgery and my arm is healing and progressing as it should. Thank you Dr Zhao and his team for helping in my recovery!
He was knowledgeable, patient, thorough and I was very pleased overall
He referred me to another doctor. I wasn't that satisfied with my visit it was like a interview.
Dr. Zhao was very professional and explained my injury, treatment plan and answered all my questions and concerns. Staff was polite and helpful.
Caring and compassionate
As always my visit was excellent. Dr. Zhao and his staff are first rate. I highly recommend this office to anyone looking for excellent care.
All on the staff were professional and caring. Took tile to answer questions and explain things. Great way to treat a new patient!
Informative and professional. Seems to be very knowledgeable and handles himself very well.
I found the office staff to be efficient and professional. Nicole, the nurse/practitioner was thorough and friendly. Both she and Dr. Zhao were very "present" during my exam and I didn't feel as though they wanted to hurry to the next patient.
The wait time was like a couple of minutes. The visit was great, the staff was happy and cheerful! The nurse practitioner was fantastic!!! And of course Dr. Zhao was thorough, informative and eager to show me where I was in my recovery phase! Thank you every one and Doc... keep up the hairdew, it's looking great as always!!!!
HE ACTED LIKE HE WAS IRRARIATED BY SOME OF MY QUESTIONS. " LET'S COME BACK DOWN TO EARTH." "WELL, YOU BETTER REMEMBER,OR YOU'LL HAVE TO HAVE ANOTHER SURGERY TO FIX THAT." JUST NOT VERY FRIENDLY.
Excellent and informative. Complete explanation of the procedure for a hip replacement. Options were discussed in depth.
Dr.Zhao explained my healing progress and asked if I had any questions. He made sure that I understood everything about my case. Dr.Zhao is professional, but also personable. He has a pleasant personality and I can tell that he loves his job. He is the best doctor that I have ever had and I am 62 years old. He's an exceptional orthopedic surgeon and doctor. Future patients will not be disappointed with him !
Knowledgeable and professional, thankful for his services.
Dr Zhao is an awesome ortho doctor. Very informative, patient, friendly, and great bedside manner. He takes his time with you.
Dr. Zhao and his staff are excellent! I highly recommend this office to anyone needing its services.
Doctor Zhao is the best Thank You For Everything
Dr Zhao and his team are Great
It was very informative
Great staff and very efficient.
Good an informative
I came to see Dr. Zhao with heavy pain in my right shoulder and elbow. I have been suffering this pain for the last 4 years. Finally my regular doctor recommended Jeff Zhao. Two cortisone shots later I am able to put my tee-shirt on without pain. Even driving was painful before, turning the steering wheel. Only after 1 day I am returning to my busy self without much pain. Thanks Dr. Zhao!!!!
Awesome customer service. Made sure I understood the procedure. I would definitely recommend him to others
I love him and his staff and I would highly recommend him!
I LOVE Dr. Zhao!! However, the wait time at my latest appointment was pretty LONG. I understand taking your time with a patient, but when you have a busy schedule and kids in tow....it makes for a stressful visit!
I really want to say thank you to all the staff and Dr. Zhao! Everyone has been extremely helpful and kind. Despite the shaky start, I would have say this has been the best experience I've had at a doctors office. Thank you to everyone! I will be referring friends and family.
I love this doctor, he's adorable... He is always straight forward and always on point with my treatments. I love the professionalism of each and every individual that works in this office. When I walk in, I am always greeted with happiness by everyone. I can tell that they are all listening and alert of my entrance, and that's very rare. Another thing I love about their hospitality and good customer service is that when patients walk in, you can never tell who has the better insurance, everyone is treated like royalty and I love that!
Great as always!
I think he is very kind and is a wonderful doctor/person
We waited for over an hour. Ridiculous. Thank god we didn't have to pay him by the hour with his rates. It took all of 10 minutes to tell us what he needed to tell us. The X-ray took 5 minutes. I think doctors either over book or think their time is more valuable or important than ours sometimes. IT"S NOT. We will not be going back for therapy.
You are talking the time before - it was great except it was a longer wait in the examining room.
The staff is very nice, professional and helpful. Dr. Zhao takes the time to listen. He also takes the time to explain things in layman's terms. Great experience.
Dr is very good and professional and seems to really care about my health and what I and he needs to do to get me better.
They were kind and gentle.The tech that took my medical records was superb.
The visit was fantastic! I noticed the nice tile floors, bright rooms, very comfortable air conditioning, though it is a new building and it should be expected. The housekeeping is well maintained, like clean trash recepticals, bathrooms, mirrors, toilets, floors etc. A+
Very professional and obvious caring by Dr Zhao and staff
As always, my visit was excellent. This place is the best!
Truly an amazing doctor! Would recommend him to everyone who would need him.
Great staff, very professional, great experience. I loved it!
Wonderful Dr and staff!
Dr Zhao is the greatest! He is very friendly and helped me with my pain. I could go on and on. I will recommend him to everyone. Again. GREAT Doctor. Love him.
He's an excellent Doctor.
Even with the wait, the visit is well worth it! He is an Awesome Doctor!
I felt he was knowledgeable and thorough. He and his team were caring and professional. I received answers to my questions and some relief from my pain on this first visit.
I was more than pleased with Dr. Zhao and his staff. He was.very courteous, took time to explain everything, and had a wonderfully calming bedside manner. Highly recommend him.
As always, everyone in this office is kind and caring. Dr. Zhao is always easy to talk to and knowledgeable. I highly recommend this practice to anyone needing orthopedic care.
It was great and fast.
Dr. Zhoa was great. He was patient and listened to my questions. He gave great advice and was understanding.
Very nice facility and great group of helpful people. I was promptly and thoroughly attended by staff both at the front desk and through the process of evaluation and examination. And Dr. Zhao took plenty of time to explain his evaluation to me and to answer my questions. Highly recommend!
My first visit with Dr Zao, the professionalism that you get is beyond reproach. Very knowledgeable doctor with outstanding results.
Excellent doctor, professional, knowledgeable, and also very efficient and friendly office staff. Very happy I found this practice !
If it is possible to enjoy a doctor's visit, i would say visit was great, Knowledgable and friendly staff. My main though is the ability to see a doctor on a Friday. This is a plus for people that have a busy schedule.
It was good... they were very nice.. glad they was able to help me...
Dr. Zhao is knowledgable and professional. Explains what us going on in a manner anyone can grasp. His staff is awesome! They are friendly and helpful. Office atmosphere is calming and clean
Wonderful!!! Very impressed!
He has been so good, is the only dr I've seen who really takes time to listen and answer my questions and he answers them so I can walk away knowing I in good hands
Dr. Zhao is a true and wonderful Dr. He cares for each and every patient and always takes the time to listen. I highly recommend seeing Dr. Zhao if you need a answer for your pain. After 4 years of just arthritis nothing bad and pain so unreal in hips, Made a final appointment with Dr. Zhao and he told me exactly what was wrong and it could be corrected. That was 5 years ago and he is so caring and wonderful. I cant say enough he has helped me so much to be pain free when I was ready to live life hurting and give up. I say he is more than 5 stars, SHOULD BE TEN STARS.
I was disappointed in his lack of concern. When I asked for alternative treatment options, his comment was "I'm not a psychiatrist". Apparently requesting treatment options was annoying to him. I hope he doesn't treat others the same way.
Dr. Zhao is a great doctor. He's very helpful, listens and explains in a way that is easy to understand. Everyone was very nice and professional except the nurse practioner that works with Dr. Zhao. He has no bedside manner whatsoever.
I trust him more than anyone when it comes to my bones. And he has a GREAT support team who are all professional - even when I am in pain an not so professional.
Excellent as always.
He is a great Dr. He takes time to answer all your questions
He was extremely nice and explains every thing I ask , when other doctors would just say yes or no. I would highly reccomend him to everyone I know. His whole staff is very nice and very professional.
I was very professional and every one seem friendly. I got and got out in a timely fashion.
The girls are sweet Dr. Zhao is awesome. I've had great experiences with their office. I'm glad I chose to go there. May I add that Melissa was very helpful.
Friendly, knowledgable And professional. Office staff very respectful
Organuzed,professional, thorough complete with at- home recommendation.
Wow I couldn't believe that I was in and out there less then 30 , and also I didn't have to drive to Dallas
He's a great doctor! He genuinely cares about his patients and treated me with the utmost respect.
Awesome as always very friendly and professional I am always very pleased inform and satisfied with my visits
I had to wait a while for x rays to get done but once the xrays were over, Dr. Zhao and his team was swift, friendly, courteous, and knowledgeable.
Excellent cool calm guy that addresses your problem with mindfulness.
He is very knowledgeable, professional, takes time with his patients, HIGHLY RECOMMENDED!
Very compassionate & verbalized what the problem was & plan of attack to "fix" my issues. Office staff also very compassionate & seems to be a very nice team working with one goal ... To make my experience there as pleasant as possible .
Very professional, I left knowing that he was going to help me
I'm so upset with his inability to listen to the injury he has been in care for and doubts that I have still have pain from the injury after 12 weeks of therapy. And have spent $$$$$$ on what he thought would be best treatments. But still treats you horrible....
Dr. Zhao is a great, caring doctor. I highly recommend him to anyone who suffers from shoulder pain.
Very good. Really nice and considered my feelings. Thank you
Very efficient and explained everything well. Not condescending and listened to what I had to say. Very good doctor.
I enjoyed the whole staff except for the radiologist. She seemed to be distant with her presence with me as a patient. Way too business like. She needs to lighten up somewhat.
Takes time with you and answers any questions you have without any hesitation
This was my first visit. Dr. Zhao and staff was very professional and knowledgeable. He took time to discuss my needs.
A very first class operation.
Very pleasant, professional. Better and faster than most docs.
All of the people in the office extremely professional. Best experience ever
Was very pleased with my appointment the Dr. was very polite and took the time to explain to me what my problem is and what would be the best way to treat it. He didn't go on about what we can't do .It is my opinion that Dr Zhao is the best Dr. that I have ever seen and everyone in the office was very nice and helpful.
Dr Zoe is good doctor and great personality to boot!
Dr. Zhao is caring and easy to talk to.
Everyone I came in contact with talked to me, listened to me and gave me “real” answers that I could understand. I could not ask for the visit to have been any more pleasant.
Dr. Zhao is a very knowledgable Doctor... He explained everything so I could understand. He also has a great sense of humor!!! Thank you!!!!
Always a pleasant experience even if I have to have a shot !
I didn't even have my paperwork finished before I was taken back to be seen, and even then, the Nurses there helped me finish the paperwork during the appointment... Dr. Zhao and his staff know what they'er doing and are both very professional and people-driven in their services. The impression I had walking out of their office is that they DO care about what they do and the people who put their trust in them... Now that is great service. Thank you.
He was very professional and thorough. He showed genuine concern for my needs. I am greatly satisfied.
Great, he answered all my questions about the up coming surgery.
Highly recommended ! He is very professional yet is also very personable. Over all visit was excellent. My 12 yo granddaughter was the patient and he went out of his way making sure that she understood everything. She was at ease and comfortable enough to even ask questions on her own. Thank you Dr Zhao and staff!
Dr. Zhao is very thorough in his examination. He makes sure you understand what your problem is and he gives you options on how to treat your injury. When I first started visiting Dr. Zhao I felt his front office could have been friendlier. As the months passed I began to see new faces and the atmosphere is much better. I have recommended him to 3 people who have leg injuries.
Very knowledgeable and courteous
I have confidence in Dr. Zhao. I would recommend him to any one in need of his services.
Dr zhao is the BEST
Dr. Zhao is very good at explaining everything to you, so that you can understand it all. He makes sure that you are okay with what has been said, how you feel and what is going on with your care. I am very grateful that he is my doctor.
Dr. Zhao is the best. He makes the experience personable and pleasurable. Love his staff and the support they all give.
Not only is he a wonderful physician and surgeon Dr. Zhou has a terrific bedside manner. And all his staff that I had dealings with are very professional while remaining relaxed and friendly. Would definitely recommend Dr. Zhou
He is great
I really liked the facility n staff. All new facility Dr. Z and assistant were great so far! This was my first visit.
Love Dr. Zhao! He is always nice and very informative. Definitely knows what he is talking about!
I felt welcome as soon as I stepped in the facility. All staff was friendly and professional.
Office is nice and staff is wonderful
Dr Zhao is increadibly thorough with his examination and explanation of his assessment and treatment. He takes the time to make sure I understand my options and takes great care for prevention. Dr Zhao takes care of my mom, my husband, my cousin and my friends!
ALL the staff was great. A very thorough exam was done to diagnose my issue, my options were discussed, a decision was made, and the procedure was done right then. Both the PA and Dr. Zhao explained everything with information I could understand, and all my questions were answered, and I had many. The office is beautiful and very clean. Brittany did a great job with a somewhat challenging insurance situation and was very kind, patient, and friendly. I was very pleased with my visit.
Great Bedside manner, very knowledgeable, he has my utmost confidence.
My visit to see Dr. Zhao on December 4, 2015 for a post-op appointment was a very positive experience. The professional care that I have received through Dr. Zhao has been top-notch throughout my surgical treatment regimen. I am very concerned about returning to normal activity after my surgery. Dr. Zhao patiently addressed each of my questions in a way that I could understand and thoroughly explained the specifics unique to my condition.
Dr. Zhoa and staff are great.
Two appointments "specialist" pricing and only treatment I received was confirmation my elbow has tendonitis. Which was obviously the reason my primary physician refered me and told me prior that I had. For my "Specialist" pricing, two half days taken from work and cost of travel over 40 miles each way I received a arm strap which cost me entirely to much. New Sum out of pocket was ridicules. Sad part is Wal Mart has them for a small fraction of the charges I paid not the full amount im sure my insurance was billed. It's a joke, a scam I regret going the first time and sad I did it the second and figured this would happen. I wouldn't refer anyone and hope that my money I regretfully gave this Specialist Dr" is used to help someone in need, cause it didn't help me.
I love this office! Dr. Zhao and Chris are the best! The staff are all very friendly. I wish all of my doctor visits were this nice. I think Dr. Zhao needs to open up an office in several different fields :-D
Fast, to the point, informative. Great!
I had fallen fracturing my right elbow and was referred over to this clinic by Urgent Care. I love the staff and how caring and professional they were with me. I had a couple of billing request on certain forms and Dr. Zhao's billing specialist took prompt care of me. I hope to never fracture again but if I do I will definitely be back!!! Thank you to the entire staff as we all know without a great person in practice and wonderful staff, service wouldn't excel. They have NO problem in this department. THANK YOU again!! :)
very proffessional and personable. great office staff.
Dr. Zhao is very professional while still being very compassionate. I feel very blessed to have been fortunate enough to have found him.
Every staff member (as well as Doctor) was extremely thorough, friendly and took great care in making me feel comfortable. Answered all my questions, great customer service.
I am very pleased
Jeff has done an excellent job. He was recommended by a friend who is a physician, and I have been very pleased.
Professional and easy to understand. Answered all questions
All staff and doctor were very professional , upbeat and friendly. Very thorough in explaining everything and answering questions. Facilities were very nice and clean. Very positive experience overall.
He made it seem like I was making up my injury
I arrived at 3:50pm and after the staff verified my identity and insurance information, I was led promptly into the patient room. The assistant (I'm guessing Steve was his assistant) came in, thoroughly asked me a list of questions regarding the reason for my visit and if I've had any previous conditions and Dr. Zhao came in only a few minutes later! Dr. Zhao took the time to understand my condition and problem and any treatments I've received in the past before providing a diagnosis. His attention to detail was incredible - even though he was positive that my condition was not major, he wanted the reassurance and also to provide me with the peace of mind that my injury will not cause any longer term issues by taking an X-ray. The entire staff is super friendly and attentive. I've already recommended a few people to Dr. Zhao!
Everyone in Dr. Zhao's office was very professional and knowledgeable with their work. They also kept a calm and easy demeanor which I believe helped to keep anxiety levels far below minimum. Dr. Zhao himself was great! I really felt comfortable with him and that is a huge indicator to me in regards to whether or not I would continue to see a doctor or recommend one. Dr. Zhao took the time to explain to me my options for treatment and the diagnosis regarding my ailment. I highly recommend Dr. Zhao to anyone looking for an orthopedic surgeon and will continue to use Dr. Zhao as my orthopedist of choice and will refer him to other people whenever I get a chance.
Very friendly and knowledgeable.
Dr. Zhao is great he and his staff are always very professional. He gives very detailed information about what needs to be done and how he will do the procedure. I would recommend him to any one that needs an orthopedic surgeon.
He treated me like a patient not a number and listened to the problem that I am having and seemed to be really concerned on how to treat me and what we will need to do to get me well.
Was there just a few minutes before I was called back to see Dr Zhao. He took the time to listen to me and was very concerned about the things I was telling him.
Awesome doc & great staff.
I am more than pleased with Dr. Zhao and his staff! Each member is courteous and helpful, which says they have a good leader. Thank you all!
I liked that he gave me a choice of what I can do with my shoulder pain and then a recommendation. I liked the fact that he took the time to come see me verses just having the Nurse Practitioner see me, although his Nurse Practitioner said the exact same diagnosis and possible treatments. I was impressed with both.
Dr. Zhao was thorough and caring. I would highly reccommend his services to others.
Dr. Zhao and the entire office staff are absolutely amazing. It's been rough for me having to have surgery. They were very comforting and raise my spirits each time I have been in. I feel everything went perfectly and have total faith i am going to be ok because of Dr. Zhao and his team.
I feel he was honest and up front with me. His staff and assistant were all very nice. I would recommend him to a friend.
Personal and professional.
Had a great visit with the Doctor. Everybody at the office was extremely friendly. They were able to get me in right away! Would definitely recommend Dr. Zhao!
Very thorough and professional. Dr Zhoa explained every aspect of my issues .Also all the above comes with a personal touch and good bedside matters.
My wait time was not very long and his staff is very friendly. Dr Zaho always has a smile!!
Nobody would have done the job he did he is very professional beautiful office and the stuff very friendly. any shoulder problems he is the right doctor!
One of the best doctors ever.
great bed side manners!!!!!!
The whole staff was very courteous and friendly. I appreciate them getting me in to see Dr. Zhao and staff members to take care of my broken leg. They were very kind and helpful. They were a God send! Thank you all.
Dr. Zhao is very nice and I like that he listens and cares.
The staff was very friendly and courteous. Dr. Z was great and has a great sense of humor. I would highly recommend him.
Jeff was very patient and he knew knows what he's talking about. He knows the details. Very cool and wonderful guy!!
He's a great Dr! He takes his time explaining everything in detail! His staff is so friendly! No complaints! The office is very clean! My care at that office has been outstanding!
Even tho I was late I was treated well and I was seen quickly. My pain was treated and my diagnosis was accurate and professional. I would highly recommend these proffesionals.
It was great and my shoulder feels better
Very impressed. Very professional and knowledgable. Have me options for treatment along with recommendations.
Very thorough and pleaseant.
I had a bicept tendon repaired by dr Zhao around 05/27/15. He did a great job & has been great at the follow up appointments. I recently had a scare with a fall & he was great & friendly as always at that appointment as well! Great Doc!
Dr. Zhao was great! He helped me through my issue with simple treatments that worked. In seeing improvements he suggested I continue on my own providing me realistic expectations as to when I should see my issue completely gone, suggesting I go back to him only if my problem doesn't go away or it actually worsens. My problem did go away and I did not need to go back!
very professional and knowledgeable. you can tell he cares about his patients. would highly recommend this doctor.
Dr. Zhao is great, as usual!
Good information. Agreed with treatment plan.
Great doctor! He makes you feel at ease the moment he walks into the room. The staff is great, every one has been friendly, helpful, and pleasant each visit. Great team of people!!!!
This was my first visit with Dr. Zhao, and i was very pleased. I was very comfortable and felt at ease. He took his time with me and i didn't feel like he was rushing through the appointment.
I was pleasantly surprised by the professionalism of Dr. Zhao, I am excited to be working with him. He came highly recommended from my PCP, after my first visit I could tell that I made the right choice.
This was a great visit. Put my mind at rest regarding concerns I had about my shoulder. Dr. Zhao presented several options and we agreed upon a clear plan of action for me. Most important, I now have a good understanding of what's going on with the pain I'm experiencing. I'd recommend him wholeheartedly. (And they took me in early - no waiting at all)!
He is terrific. His staff is really friendly and down to earth and he was really patient but knowledgable.
Other than the edit. I am very very satisfied, thoroughly pleased with my healing p
He was very thorough and explained everything in layman's terms. Very professional.
First visit was good I have a follow up visit I'll see how it will go
Steve also does a great job giving shots.
Dr. Zaho is number one in treatment and bedside manner. He is great!
It was very good and very professional
Completed a total shoulder replacement; excellent skill, surgery, recovery
He listens, if you are afraid, or hesitant, talk to him, he will work with you.
My visit was wonderful. The doctor and the staff are very friendly.
Dr. Zhao is a very personable and excellent doctor. He makes his patients feel comfortable all the way through the treatments.
Dr. Zhao communicates with me in a clearly understandable voice in words that are meaningful to me. He is always pleasant.
Dr. Zhao is very patient and thorough.
His staff was very unfriendly. There was one male nurse who was jovial and friendly. Everyone else seemed liked they had attitudes.
As usual, Dr. Zhao was wonderful! He is not only and excellent doctor, but he is also a great human being.
Dr. Zhao is an awesome Dr. He makes you feel very comfortable. If you need your rotator cuff repaired, he's the #1 Doctor to see.
Doctor Zhao is the best doctor I have had in the pass ten years. He went to know about you. I am not just an number
Staff DR. ,Nurses where great receptionist ok she acts like she don't really have time for but overall very good.
Very thorough exam and questioning.
He was informative and was knowledgeable about my problem. Nice and professional.
Steve Allen was excellent. He was very patient while applying a cast to my Mom's arm who is 80 and has Dementia.
Dr. Zhao is great. I did take issue with his Technician, Steve Allen however. He did not respect my modesty when I changed into the xray top. He even reached to try to help me adjust my bra, which I immediately said no, and stopped him. Very creepy. He's a little too chatty and prying as well while I was waiting for the doctor.
he was great he did my husband's hand surgery and I trust him wholeheartedly.
Very quick and very courtess staff. Love the team
Was wonderful !! He really listens to me and answers all my questions . I have recommended him to my family and friends .
Very pleased with the detailed attention he gave my dad. Great recommendation from our family physician
Wonderful and pleasant
Dr. Zhao is an awesome doctor. Very personable and did an excellent job on my left knee replacement. I'm now getting ready to have my right knee partially replaced. I have no worries or concerns about Dr. Zhao or his recommendations.
He was extremely rude and very unprofessional. I felt like I was look down upon, like a piece of dirt on the bottom of his shoe. I definitely will not be back to see this doctor. He acts like he has a chip on his shoulder and has no respect for women. He also treated me like I was an idiot. He badmouth the radiologist that did my x-rays as well as my primary care physician. He appeared to be extremely uncaring and unwilling to listen to my issues. As, far as the rest of the staff they were the only good thing about my visit today.
Dr Zhao in great! He listens to you and explains treatment options well. He makes responsible treatment recommendations!
I was very pleased. The only thing! Dr. Zhao staff members could be more friendlier. Especially the females nurses. I didn't feel comfortable with them! They all act as if they had a attitude. There was one female nurse and one male nurse that was awesome. The female nurse that did a test on my knees! And the male nurse that gave me injection. Thank you for your time.
Very nice staff, very fast. Just all around everything was a good experience.
Everyone was so friendly. The wait was minimal. Dr Zhao was very professional, informative and genuine. Our experience was great.
Excellent service from check in to check out.
The office staff was courteous; the wait time was brief. Dr. Zhao was friendly and thorough.
Dr. Zhao has worked with me despite multiple complications and delays. His surgery on my shoulder (reverse shoulder replacement) was without complications with no problems with nerves or muscles. His staff is always knowledgeable and helpful. I would recommend him to anyone needing shoulder surgery!
Dr Zhao is great and I would highly recommend him
Hes always candid about the situation amd is wikking to answer questions. He is SUPER KNOWLEDGABLE about the shoulder joint and that gives me peace of mind.
I think Dr. Zhao is one of the best doctors that has ever treated me. He is thorough, kind, intelligent, and very caring. I recommend him to any and everyone who is looking for an orthopedic doctor. I carry his cards in my purse and hand them out frequently.
He is an AMAZING doctor who is nice, friendly, and very knowledgeable in what he does
Everyone is very nice, professional. At my first visit, I was seen Immediately, but today there was a lengthy wait. They make every effort to explain the injury, and to update on next steps to getting we'll. Thanks to all the staff.
Excellent. Took time to explain at my level. Did very well with discussing next steps to recovery.
Highly recommend Dr. Zhao! Extremely skilled, informative and helpful!
As usual my visit was great! I appreciate the way I am always treated at Dr. Zhao's office. This is the best place to go for shoulder or knee problems.
Dr. Jeff is one of the best physicians I have ever seen, particularly in explaining procedures and outcomes
He's a great doctor. But the receptionist isn't very friendly
Thorough, considerate of physical problems, offered alternative options to current health situation
Clearly reviewed issues with shoulder and advised on best treatment and why. Very Professional and caring.
An expert in his field of medicine.
It all went well. I would like a paper copy of my credit card charge as I check out as I can't find it on the internet.
It is important to understand my condition. He took time to explain my condition. Which is very important.
I think Dr. Zhao is an excellent doctor. He is easy to talk to and allows plenty of time to answer your questions. The entire staff is friendly and competent.
My first new appointment with Dr. Jeff Zhao , was Fabulous . Communication with him was in depth" and communicated well . His Staff is Very Professional" and did there job Very well . My waiting time was the FASTEST" I Ever Experienced from a Doctor's officer , in 65 Years. Less than 5 min. wait . 100* Stars ! Dallas Orthopedic & Shoulder Institute Is a Dynamite Place ! ;) Dr. Jeff & his staff , get 100* Stars from Me"
The front and back office staff were professional and answered all my questions regarding MRI scheduling and billing. The doctor was very personable and explained my injury in common language.
Dr. Zhao is a efficient and great Dr he finds out quickly qhat is wrong and tells you right away what your options are and if it is surgery you need you are not waiting 2 months to get is his staff is very good at there jod also.
Finally, a doctor that took the time to listen to me and let me finish saying what my problem was. He explained to me, in full and in laymen's terms, what the problem was and why it was hurting the way it was. He was also patient with me while I asked questions. He was very nice and respectful. His staff, particularly, Dr. Allen, was also understanding and patient with me as he did an unexpected in-office procedure on me that I was very nervous about. I highly recommend Dr. Zhao!
Very pleased with service and the personalities of the staff.
I thought he was very professional and knowledgeable
He truly seems interested in helping me and fixing the problem
yes I would see Zhao again. I have recommended him to many persons of interest.
Very professional. A good expirience
personable, knowledgeable, professional and a great doctor!
Worth the wait. Very professional and knowledgeable. Great at listening to you and addressing all your problems.
Dr Zhao was confident and knowledgable. He answered all of my questions. I felt comfortable choosing him as my surgeon.
It was awesome . Glad I was fortunate to have been referred to him.. GGood at talking to you and not just at you
Dr. Zhao was very friendly and funny. He was also very helpful and answered all of my questions. He was patient and took the time to explore different options as opposed to jumping straight to medication or surgery!
Posit news which was good.
Dr. Zhao is great! I am so grateful to him for his excellent care. I recommend him to anyone who has joint pain. He is easy to talk to and an excellent doctor.
He made sure he looked at all problems I liked him
I like Dr. Z----he is professional, knowledgeable-----personable and knows what he is talking about besides being encouraging about your progress.
Todo estuvo bien gracias
Awesome dr. He gives his full attention to his patients. And he explains your situation to you we're that you can understand. Not the big dr words. Glad to know dr zhoa.
I thought it went very well. He spent the time explaining everything and didn't rush through it. Would certainly recommend him to a friend.
Dr. Zhao is great. He talks to you and takes the time so that you understand him. Not only that, he has one of the nicest staff employees that I have seen in a long time. His customer service is way above excellent. He is my ortho doc. I will recommend my family and friends to Dr. Z.
It went very well and the doctor was thorough.
Very likeable. Spends adequate quality time. Explanation is clear. Confidence and medical knowledge of my orthopedic conditon was conveyed well. Referral to Dr. Zhao was made by a highly trusted and qualified physical therapist.
Extrememely professional and knowledgeable.