View map

Dr. Jennell Nelson, MD

Cosmetic Dermatologist, Dermatologist

Professional statement

FACEBOOK Deals ************************************** 30% off botox, fillers, chemical peels and skin care products Like us on facebook -- www.facebook.com/NelsonSkin.net ****************************************************** Jennell Nelson, MD is a highly qualified and recognized authority in Dermatology, Aesthetics and Dermatologic Surgery. Her expertise includes advanced treatments for recalcitrant acne, psoriasis, eczema, hair loss, nonsurgical hair restoration & pediatric dermatology. She is a recognized skin of color expert specializing in safe aesthetics for darker skin tones, hyperpigmentation, complexion blending, and scarring issues that uniquely affect ethnic minorities. Our staff is multicultural and bi-lingual serving Spanish clientele as well. Practice Philosophy is “Skin care for ALL skin types”. SPECIALIZATIONS OnLine Consultations via DermatologistOncall at dermoncall.net/nelsonmd Hair Restoration Consultations, Cosmetic Injectables, Laser Surgery, Keloids, Complexion Blending

In-network insurances

  • Aetna
  • American Republic Insurance Company
  • Anthem Blue Cross

Specialties

  • Dermatologist
  • Cosmetic Dermatologist

Practice names

Hospital affiliations

  • Inova Fairfax Hospital

Board certifications

  • American Board of Dermatology

Education and training

  • Medical School - Meharry Medical College, Doctor of Medicine
  • Case Western Reserve University, University Hospitals, Residency in Dermatology

Professional memberships

  • National Medical Association
  • American Academy of Dermatology

Zocdoc awards

See you again
Speedy response

Languages spoken

  • English
  • Spanish

Provider's gender

Female

NPI number

1366510521

Office locations

Dr. Jennell Nelson

7960 Donegan Drive, Suite 217 Bldg. B

Manassas, VA 20109

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
Overall
Wait time
Bedside manner

Overall
Wait time
Bedside manner
The front desk staff was incredible - very sweet and welcoming. (and I can't stress that enough. My low rating has absolutely nothing to do with them) However, when I was seen by the doctor for small patches of dry skinon my face, I was basically shamed. I was not treated like an adult, but like a misbehaving child. I was mocked for trying to remove dry skin with gentle exfoliants. I was told I wear too much makeup (sorry, mascara and mineral foundation is too much?) and that I was probably just allergic to the coconut oil I use at night to remove said makeup. I quote - "Do you have allergies?" "Well, sometime." "Yes or no?" "Seasonally, sure, yes." "You do realize that coconut oil is coconut pollen, right?" (side note - I am not allergic to coconut at all) She then prescribed something without telling me and I got a call from the pharmacy 2 days later asking when I would be there to pick it up. So, no, I do not suggest you visit this doctor. I understand everyone has bad days, but even on bad days, a doctor should not be treating a patient like they are irrelevant.
Less than 1 month ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Nelson is great, she takes her time and recommends several treatment options to try. I have only seen her twice and my issues are better. I highly recommend Dr Nelson.
Source: Zocdoc
Overall
Wait time
Bedside manner
The doctor and office staff were very friendly. The doctor fully listened to my concerns and explained treatment thoroughly.
Source: Zocdoc
Overall
Wait time
Bedside manner
I liked her a lot. Very professional and knowledgeable.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Nelson has always been very nice. She listens to my issues and concerns and explains everything in a way I can understand.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was very nice and professional and she knew her stuff.
Source: Zocdoc
Overall
Wait time
Bedside manner
I enjoy giving my business to local businesses but this experience has made me reconsider. My appointment was at 3 PM (6/27) and I filled out all the paper work prior to arrival. I was not called back until 3:30 PMand was told at 3:45 PM that their was an emergency and that Dr. Nelson would be a while due to the emergency, which was fine. The assistant broke HIPPA law and told me what was going on with the patient. When Dr. Nelson came in at 4:15 PM, she started speaking to me aggressively. It’s caught me off guard so i just sat back and looked at her. She would ask a question and immediately interrupt your answer and also rush your thinking process. She shows no empathy nor speak in laymen’s terminology. She demeans you and does not recognize her negative energy she gives off. When she got up to leave she apologized for the wait and left me waiting now (15 minutes and counting ) up front. This is just unprofessional period. Needless to say I will not be doing a follow up.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very good, thorough, and personable.
Less than 6 months ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I've moved over to Dr Nelson's practice because she is knowledgeable and caring. I really enjoyed our visits with her and feel well informed about our concerns.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Nelson is professional and takes time to listen to your concerns. I am pleased with the continuous improvements regarding my acne and pigmentation issues.
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Nelson and her team were great!
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
My visit to Dr. Nelson's office was literally, quick and painless. Using the online service, I was able to make an appointment easily and quickly. She examined my issue and immediately provided service. I highly recommend Dr. Nelson, and her staff.
Source: Zocdoc
Overall
Wait time
Bedside manner
Our visit was great, Dr Nelson was in the the room shortly after we arrived. She heard our concerns and came up with a plan that will be easy and quick.
Source: Zocdoc
Overall
Wait time
Bedside manner
Made appointment that morning and was able to be seen right away. Super job!
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
It was a good visit. The entire staff was very professional.
Source: Zocdoc
Overall
Wait time
Bedside manner
She is knowledgeable, but a 45 mimute wait time is unacceltable for someome who has strict office policies about wait times. I have a follow up appt in a couple of months and if the wait is similar I will look for a new dermatologist.
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I felt rushed and minimized during my visit. I had expectations to finally discuss my skin concerns in detail with an expert and had prepared accordingly. I was disappointed when I hardly got to speak and my concerns were verbally belittled.The information provided about treatment options was contradictory and disheartening. In addition, communication was unclear by both the front desk staff and doctor, leaving me feeling embarrassed at multiple points throughout the visit. I left feeling worse than before the appointment. I hope this is not every patient's experience here, but I personally had no desire to come back.
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Quick turn around from appointment to treatment. The staff was attentive and kind. Dr. Nelson was reassuring and approachable with questions regarding my treatment and next steps.
Source: Zocdoc
Overall
Wait time
Bedside manner
All I needed was a prescription refill. My appointment was canceled less than 24 hours beforehand. When it was rescheduled, I was in the waiting room for over 45 minutes. Once I saw the doctor, she spent five minutes with meand said she would send my prescription electronically to the pharmacy. When I went to the pharmacy a few hours later, no prescription was ever called in. I called the doctor's office and was placed on hold and got disconnected. When I called back, the staff told me Dr. Nelson had not called in the prescription yet, and to give her an hour to do so. Terrible experience from start to finish.
Source: Zocdoc
Overall
Wait time
Bedside manner
A well informed doctor who wants to help people and share her wisdom.
Source: Zocdoc
Overall
Wait time
Bedside manner
Best bedside manner ever!
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional. Was able to get a procedure completed without rescheduling.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very personable & knowledgable
Source: Zocdoc
Overall
Wait time
Bedside manner
Other than a long wait, I am very pleased with Dr. Nelson. She and her staff were very friendly yet professional. She answered all my questions. I definitely would recommend her.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I've been to quite a few dermatologists and she's the only dermatologist that has prescribed a medication that is showing results into my melasma problem over my mouth.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very nice, professional employees, and Dr was outstanding!
Source: Zocdoc
Overall
Wait time
Bedside manner
I appreciated that they were able to squeeze me in this morning! Office was beautifully decorated and very clean! Everyone was very nice! Loved Dr. Nelson! Highly recommend!!!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Nelson took the time to answer my questions and concerns. Highly recommend her!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very long wait!!
Source: Zocdoc
Overall
Wait time
Bedside manner
Jennell Nelson is terrific. She is warm and sympathetic but highly professional; makes patients feel at ease and safe even when the diagnosis is worrisome.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Nice large space. Front office staff friendly. None of the staff that I saw wore name tags or any other identifying credentials, including the physician. Nurse assistant never introduced herself. I was a new patient so the jury's still out.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I enjoyed my visit and it was worth the wait to see the doctor.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I went to visit her office on 6/19/17. She advised me that there maybe a problem with the prescription. My pharmacist stated that they need a authorization from the dermatologist. I called and advised her staff of this. I am stillwaiting on my prescription to be filled by the pharmacy. I called again to get clarification as to why it is taking so long. I left a message last Friday and they never returned my phone. I just wanted a simple explanation. I had to make an appointment with another doctor.
Source: Zocdoc
Overall
Wait time
Bedside manner
It was okay
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Did not have time to listen to my concerns
Source: Zocdoc
Overall
Wait time
Bedside manner
Horrible! Barely able to get a word in at all, only addressed one issue and then ran out, saying she'd be back. When a nurse came in with Rxs I had to ask that the Dr. come back for the 2ndissue. When she returned she was completely snotty & condescending. I get two overriding impressions: she wants to get it done quickly, not well & she's more concerned with the place looking professional than being one herself (in appearance or behavior). If it were just me, I'd be inclined to think it was a fluke, but I heard her speaking to another patient just as curtly and have since read many reviews, in many different places that convey similar feelings. I only chose to come to her in the first place because she accepts my insurance. My preferred Dr. doesn't, but I've learned here that I'm willing to take a hit if it means getting quality care elsewhere. **Also, this is all after they rescheduled my appt. twice!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
It was excellent. I only had one minus and that is that she did not communicate what may have caused my conditions on the legs and face or eliminate cancer or major Ilness. Like amputation or permanent damage. I did enjoymy visit and plan to recommend her and keep her for years to come. I also plan to get a peel and Botox. I like her and she was genuinely interested.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
The doctor took care of my problem. Staff was very nice.
Source: Zocdoc
Overall
Wait time
Bedside manner
I would not recommend going here. I wanted to find a dermatologist as I wanted an overall skin check because I had some moles and my mom had recently gotten some removed and I figured at 31 I probably should geta check and I'd been breaking out a lot. I read reviews here and on other sites and decided to go ahead and book an appointment. Once at the office I filled in paperwork and waited about 30 minutes before I was brought back and met with a nurse where I answered a few questions, after about 10 more minutes I saw Dr. Nelson. She was in the room for less than 5 minutes, barely looked over my skin and then prescribed me 2 acne medications/cremes and suggested I purchase a Glycolic/Salicylic Acids spray. After I changed the nurse came back and again suggested the spray as well as getting peels to help with my back. I asked about the prescriptions (and the nurse double checked my pharmacy) and was told to check out and the prescriptions would be ready. I was silly and purchased the spray (though I probably could have gotten it cheaper elsewhere) and was told go have a seat and they would call my name for the prescription when it was ready. I waited another 20 minutes and finally went up to ask -- first of all it is 2017 ALL of my other doctors send prescriptions electronically.... where they went back and 10 minutes later returned with paper scripts. The office staff was friendly but between barely seeing the doctor and then needing to wait 30 minutes for a paper prescription after and they kept up selling products and peels I was not happy with my first dermatologist visit and will be looking elsewhere to find a new one.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
It's a busy practice but worth the wait. Dr. Nelson and her staff are great. I was looking for a practice that specialized in treating women of color and this was perfect.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
The dr was very nice but it took just an hour to be seen when my appointment was at 11 wasn't seen until 12 so that's pretty unacceptable to me...
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Extremely professional practice. The customer service of the staff was top notch. Dr. Nelson was extremely knowledgeable, put me at immediate ease although I entered her office concerned about my condition. I left smiling, calm and lookingforward to my next visit!! In fact, I went in for one problem, now I'm looking forward to sampling some of the other offerings her office provides. Highly recommend Dr. Nelson!
Source: Zocdoc
Overall
Wait time
Bedside manner
I am very unsatisfied with the treatment I received. I felt the doctor rushed through my appointment. I came for treatment of scars which she made worse and now I have to go to another doctor to get further treatment. I would not recommend this practice at all.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was very knowledgeable in the answers she gave to my questions.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Mrs. Nelson and her staff were very friendly!
Source: Zocdoc
Overall
Wait time
Bedside manner
I did not care for Dr. Nelson. I will definitely will not be returning to her office. She didn't not let you get a word out when I would try to speak w/ her and would not listen to my concerns.I felt like I was being rushed like I was at a fast food restaurant.
Source: Zocdoc
Overall
Wait time
Bedside manner
Made a plausible recommendation that no one had ever made before.
Source: Zocdoc
Overall
Wait time
Bedside manner
I like Dr. Nelson, the office and staff but waiting over an hour for a scheduled appointment is ridiculous.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I like her a lot. She made me feel comfortable even though talking about my skin problem was embarrassing. She assured me I was in the right place and that she was going to take care of me! She was allsmiles and the staff was great too. I'd recommend her, of course.
Source: Zocdoc
show all reviews
ZocdocFind a DermatologistDr. Jennell Nelson, MD