What patients are saying
Overall rating
4.24
Average wait time
3.62
Bedside manner
4.38
“DR NELSON IS VERY KNOWLEGABLE AND A GOOD DEMATOLOGIST SHE IS VERY DETAILED IN HER WORK JUST STARTED MY PRP INJECTIONS THAT IM EXCITED ABOUT FOR MY HAIR GROWTH SHE EXPLAINED EVERYTHING AND THE ENTIRE PROCES WAS QUICK AND PAINLESS
IF ANYONE IS LOOKING FOR A GOOD DERMATOLOGIST I WOULD HIGHLY REFER HER ' i ALSO READ HER REVIEWS AND IS THE REASON I TRAVEL 3 HOURS TO GO TO HER AS MY DERMATOLOGIST,, SHES GREAT AND SHE TAKES HER TIME TO GO OVER AND EXPLAIN EVERYTHING”
Renee W.February 28, 2023
“Spent longer in waiting room than office. No one advised me on changing into a gown for a check up till the doctor was in the room and she wanted to know why I was still in my clothes. She did not seem interested in seeing me for a full skin check up just wanted to know what I wanted out of the appointment. Was given a prescription with no advice on care or even what my ailment was. Was not informed my insurance was not accepted till 3 weeks after visit when I was given an email. I specifically asked if they accepted my insurance when I got to the office and the front desk said yes. Scheduled for surgery one month out from original appointment. After finding out it is not covered by insurance I will not be back.”
Initials hiddenMarch 19, 2022
About Dr. Jennell Nelson
Practice Closing
Thank you for supporting Nelson Dermatology. Due to Dr. Nelson's extended medical leave, Nelson Dermatology will be closing. You can retrieve your patient records through the portal.
Jennell Nelson, MD, is a highly qualified and recognized authority in Dermatology, Aesthetics, and Dermatologic Surgery. She earned her Doctor of Medicine from Meharry Medical College and completed her Dermatology residency at Case Western Reserve University, University Hospitals. Her expertise includes advanced treatments for recalcitrant acne, psoriasis, eczema, hair loss, nonsurgical hair restoration, and pediatric dermatology. She is a recognized skin of color expert specializing in safe aesthetics for darker skin tones, hyperpigmentation, complexion blending, and scarring issues that uniquely affect ethnic minorities. Our staff is multicultural and bilingual, serving Spanish-speaking clientele as well.
Our practice philosophy is ?Skin care for ALL skin types.?
SPECIALIZATIONS
Video Telemedicine, Hair Restoration, PRP Injections, Cosmetic Injectables, Scar Revision, Keloids, Complexion Blending, and Online Consultations via DermatologistOnCall
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Education and background
Practice names
Hospital affiliations
- Inova Fairfax Hospital
Board certifications
- American Board of Dermatology
Education and training
- Medical School - Meharry Medical College, Doctor of Medicine
- Case Western Reserve University, University Hospitals, Residency in Dermatology
Professional memberships
- American Academy of Dermatology
Race and ethnicity organizations
- National Medical Association
Languages spoken
- English
- Spanish
Provider's gender
Female
NPI number
1366510521
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.24
Wait time
3.62
Bedside manner
4.38
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
168 reviews
Most relevant
The doctor and office staff were very friendly. The doctor fully listened to my concerns and explained treatment thoroughly.
October 30, 2018Rhonda E.Verified patient
She was very personable, and knew her stuff. Staff was friendly and helpful. Only problem was wait time before appointment.
January 9, 2013Initials hidden
I like Dr. Nelson, the office and staff but waiting over an hour for a scheduled appointment is ridiculous.
More than 1 year agoAli A.Verified patient
Dr Fontaine was wonderful. Great listener and gave me a very thorough exam. I highly recommend her.
November 1, 2021Vicki C.Verified patient
Dr. Nelson was so very kind and took really good care of me. She was funny yet very professional.
January 14, 2016Tamara A.Verified patient
Excellent
Every issue was addressed well. I'll be back in 2 months. I am very satisfied
More than 1 year agoSC
It was my first time seeing a Dermatologist and she made me feel very comfortable.
March 14, 2013Karen G.Verified patient
Very professional. Was able to get a procedure completed without rescheduling.
October 13, 2017William D.Verified patient
Nice office. Great front desk staff, and Doctor was pleasant , nice , and fast.
February 25, 2016Initials hidden
Made appointment that morning and was able to be seen right away. Super job!
More than 1 year agoInitials hidden
The wait time was very long and the staff was unapologetic for the delay.
October 24, 2019Initials hidden
I think she is fabulous. I think the wait time was absolutely ridiculous.
More than 1 year agoInitials hidden
A well informed doctor who wants to help people and share her wisdom.
October 30, 2017Arkeem D.Verified patient
She was very knowledgeable in the answers she gave to my questions.
More than 1 year agoMelvyna G.Verified patient
Made a plausible recommendation that no one had ever made before.
October 5, 2016Initials hidden
Understands patient interaction and very knowledgeable. Thanks.
February 25, 2016Sheila T.Verified patient
I enjoyed my visit and it was worth the wait to see the doctor.
More than 1 year agoInitials hidden
It was a good visit. The entire staff was very professional.
March 2, 2018Larry E.Verified patient
She was very nice and professional and she knew her stuff.
July 27, 2018Katrina W.Verified patient
Very nice, professional employees, and Dr was outstanding!
September 15, 2017Brenda H.Verified patient
I liked her a lot. Very professional and knowledgeable.
More than 1 year agoCatherine A.Verified patient
The doctor took care of my problem. Staff was very nice.
April 26, 2017Ingeborg C.Verified patient
DR NELSON IS VERY KNOWLEGABLE AND A GOOD DEMATOLOGIST SHE IS VERY DETAILED IN HER WORK JUST STARTED MY PRP INJECTIONS THAT IM EXCITED ABOUT FOR MY HAIR GROWTH SHE EXPLAINED EVERYTHING AND THE ENTIRE PROCES WAS QUICK AND PAINLESS
IF ANYONE IS LOOKING FOR A GOOD DERMATOLOGIST I WOULD HIGHLY REFER HER ' i ALSO READ HER REVIEWS AND IS THE REASON I TRAVEL 3 HOURS TO GO TO HER AS MY DERMATOLOGIST,, SHES GREAT AND SHE TAKES HER TIME TO GO OVER AND EXPLAIN EVERYTHING
February 28, 2023Renee W.Verified patient
Spent longer in waiting room than office. No one advised me on changing into a gown for a check up till the doctor was in the room and she wanted to know why I was still in my clothes. She did not seem interested in seeing me for a full skin check up just wanted to know what I wanted out of the appointment. Was given a prescription with no advice on care or even what my ailment was. Was not informed my insurance was not accepted till 3 weeks after visit when I was given an email. I specifically asked if they accepted my insurance when I got to the office and the front desk said yes. Scheduled for surgery one month out from original appointment. After finding out it is not covered by insurance I will not be back.
March 19, 2022Initials hidden
Dr. Nelson was nice however I waited over an hour to see her for all of 10 minutes if that. I understand the office may get busy but my insurance and I still pay the same amount. It would be nice if they were more respectable of the patient’s time. The office also needed to clean the chair in the rooms. Mine was covered in animal and human hair.
More than 1 year agoAshley C.Verified patient
She was really fast. She didn’t tell me the medications I was going to put on and all the important details. I felt rushed and I didn’t like it. Won’t be going back.
More than 1 year agoInitials hidden
Dr Nelson was great
August 5, 2021Nicole T.Verified patient
Dr. Nelson was Very friendly, and professional. She answered my questions, listened to my concerns, and gave a plan of action to help my medical needs. I look forward to seeing her again.
July 14, 2021Earmie W.Verified patient
Dr. Nelson is very nice and easy to talk to. My concern with my office visit was that the next steps were unclear and I was a little confused with the paperwork, which seemed to list various prescriptions instead of focusing on the prescriptions prescribed that day. Towards the end of my session things just seemed rushed and confused.
More than 1 year agoInitials hidden
Excellent
July 7, 2021Arianna B.Verified patient
Very friendly front desk and Dr. Nelson was so nice. She has a friendly and personable demeanor and she answered all of my questions. She put my mind at ease. It was a lovely visit.
June 10, 2021Initials hidden
The office itself (waiting room, hall and exam room) were immaculate. The lovely woman at the desk was polite, friendly, kind, thoughtful, professional and efficient. I was taken back at my appointment time and seen in a timely manner. Dr. Nelson was cheerful, thorough, professional, friendly, and knew why I was there and was well prepared. Everyone was really nice and the experience was top notch!
June 9, 2021Keri S.Verified patient
I loved the friendly, engaging bedside manner of Dr. Nelson. She listened to each of my concerns and I didn't feel rushed or made to feel like my issues weren't valid. I'm sure I'll have a very long relationship with this practice.
May 11, 2021Leataisha A.Verified patient
It was a short appointment, hard to judge
April 26, 2021Tonya W.Verified patient
It was interesting to say the least. She was civil, and gave some interesting information, however I do not think she will be a solid fit with the existing team of medical doctors I have for management of my general health and well being.
I was excited at the prospect of giving her information to the other sisters in my circle, but I’m not sure that would be advantageous based on my initial encounter.
December 14, 2019Initials hidden
Dr Nelson was on time (only waited in the wxm room for about 5 minutes). Her bedside manner was wonderful. She was professional and knowledgable. Ut was a great experience.
September 17, 2019Keri S.Verified patient
Exceptionally professional, friendly, and courteous! Very happy Dr Nelson is in my community. I expect to be a long-term customer?
July 30, 2019Thomas B.Verified patient
She’s excellent
June 20, 2019Stanley H.Verified patient
Terrible doctor and experience. I arrived to my 15 mins early (2:15) and wasn’t seen until 3:40, only after I threatened to leave and continued to question the staff. Dr. Nelson was among the staff members i questioned and she blew me off. She scurried into a patient’s room and then saw me. I didn’t know she was the doctor all along because she was sitting gossiping with the nurses.
June 18, 2019Maxine A.Verified patient
My appt. was one of the best experiences with a Dr. in quite a few moons. Dr. Nelson is very friendly, listened to my concerns, offered outstanding alternatives and presented every option in ways I could understand. And her staff was equally patient. Looking forward to my follow up.
April 15, 2019Initials hidden
Best Dermatologist in N. Virginia
January 15, 2019Steven W.Verified patient
The front desk staff was incredible - very sweet and welcoming. (and I can't stress that enough. My low rating has absolutely nothing to do with them)
However, when I was seen by the doctor for small patches of dry skin on my face, I was basically shamed. I was not treated like an adult, but like a misbehaving child. I was mocked for trying to remove dry skin with gentle exfoliants. I was told I wear too much makeup (sorry, mascara and mineral foundation is too much?) and that I was probably just allergic to the coconut oil I use at night to remove said makeup. I quote - "Do you have allergies?" "Well, sometime." "Yes or no?" "Seasonally, sure, yes." "You do realize that coconut oil is coconut pollen, right?" (side note - I am not allergic to coconut at all) She then prescribed something without telling me and I got a call from the pharmacy 2 days later asking when I would be there to pick it up.
So, no, I do not suggest you visit this doctor. I understand everyone has bad days, but even on bad days, a doctor should not be treating a patient like they are irrelevant.
More than 1 year agoInitials hidden
Dr Nelson is great, she takes her time and recommends several treatment options to try. I have only seen her twice and my issues are better. I highly recommend Dr Nelson.
November 15, 2018Tanya S.Verified patient
Dr. Nelson has always been very nice. She listens to my issues and concerns and explains everything in a way I can understand.
August 27, 2018Kathy H.Verified patient
I enjoy giving my business to local businesses but this experience has made me reconsider. My appointment was at 3 PM (6/27) and I filled out all the paper work prior to arrival. I was not called back until 3:30 PM and was told at 3:45 PM that their was an emergency and that Dr. Nelson would be a while due to the emergency, which was fine. The assistant broke HIPPA law and told me what was going on with the patient. When Dr. Nelson came in at 4:15 PM, she started speaking to me aggressively. It’s caught me off guard so i just sat back and looked at her. She would ask a question and immediately interrupt your answer and also rush your thinking process. She shows no empathy nor speak in laymen’s terminology. She demeans you and does not recognize her negative energy she gives off. When she got up to leave she apologized for the wait and left me waiting now (15 minutes and counting ) up front. This is just unprofessional period. Needless to say I will not be doing a follow up.
June 27, 2018Initials hidden
Very good, thorough, and personable.
More than 1 year agoKim R.Verified patient
I've moved over to Dr Nelson's practice because she is knowledgeable and caring. I really enjoyed our visits with her and feel well informed about our concerns.
June 13, 2018Carisa P.Verified patient
Dr. Nelson is professional and takes time to listen to your concerns. I am pleased with the continuous improvements regarding my acne and pigmentation issues.
More than 1 year agoInitials hidden
Dr. Nelson and her team were great!
More than 1 year agoInitials hidden
My visit to Dr. Nelson's office was literally, quick and painless. Using the online service, I was able to make an appointment easily and quickly. She examined my issue and immediately provided service. I highly recommend Dr. Nelson, and her staff.
May 9, 2018Edward B.Verified patient
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How soon can I make an appointment with Dr. Jennell Nelson?
Generally, Dr. Jennell Nelson has appointments available on Zocdoc within 1 week. You can see Dr. Nelson's earliest availability on Zocdoc and make an appointment online.
Is Dr. Jennell Nelson accepting new patients?
Dr. Jennell Nelson generally accepts new patients on Zocdoc. You can see Dr. Nelson's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Jennell Nelson accept my insurance?
Choose your insurance plan to verify if Dr. Nelson is in-network.
Can I make an appointment with Dr. Jennell Nelson online?
Yes, you can make an appointment online with Dr. Nelson using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Jennell Nelson affiliated with?
Dr. Jennell Nelson is affiliated with Inova Fairfax Hospital.
What practice does Dr. Jennell Nelson work with?
Dr. Jennell Nelson works with Nelson Dermatology.
Which board certifications does Dr. Jennell Nelson have?
Dr. Jennell Nelson is certified by American Board of Dermatology.
What are common reasons for patients to see Dr. Jennell Nelson?
Dr. Jennell Nelson frequently sees patients for Acne, Allergy Consultation, Annual Skin Screening, Dermatology Consultation, and Sexually Transmitted Infection (STI). You can see other visit reasons for Dr. Jennell Nelson on their profile.
What languages does Dr. Jennell Nelson speak?
Dr. Jennell Nelson speaks English and Spanish.
How do patients rate Dr. Jennell Nelson in reviews?
168 patients have reviewed Dr. Jennell Nelson. The overall rating for this doctor is 4.24/5. They have a 4.38/5 rating for bedside manner and a 3.62/5 rating for wait time. You can read individual reviews and ratings on their profile.