What patients are saying
Overall rating
4.93
Average wait time
4.90
Bedside manner
4.94
“Everyone was very kind and patient. I felt comfortable and calm and did not feel rushed or ignored. I’m so happy to have found a nice place and team to go to for regular checkups.”
Gabriela R.June 25, 2026
“Everything was extremely seamless and the doctor was super professional and kind. Will be seeing her again”
Initials hiddenJune 20, 2026
About Jessica Jones
Jessica Jones, MSN, APRN, FNP-BC, is a board-certified Family Nurse Practitioner with over nineteen years of experience in the healthcare industry, including nine years in nursing. She earned her Master of Science in Nursing - Family Health Nursing degree from South University in Austin, Texas. Jessica is committed to providing compassionate, up-to-date, evidence-based care to individuals across the lifespan. She embraces a holistic approach, taking the time to understand each patient's unique health goals and lifestyle. By fostering a collaborative relationship, she develops personalized and cost-effective care plans that support optimal health outcomes. Guided by the belief that prevention is the best medicine, Jessica prioritizes wellness, education, and health promotion in every aspect of her practice.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Office locations
Jessica Jones, FNP also offers online video visits for patients
1 of 2
Education and background
Practice names
Education and training
- South University, Austin, Master's in Family Health Nursing
Languages spoken
- English
Provider's gender
Female
NPI number
1679382089
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.93
Wait time
4.90
Bedside manner
4.94
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
314 reviews
Most relevant
She was so nice & very informative. Really explained things as best as possible. She listen to everything I had to say.
March 12, 2026Alexis H.Verified patient
Everything was extremely seamless and the doctor was super professional and kind. Will be seeing her again
June 20, 2026Initials hidden
Dr Jones is an amazing listener, great bed side manner & she has another patient for life. I'm following you everywhere lol
September 3, 2025Verela J.Verified patient
Thank you! This was the best experience!
Everyone listen to what I had to say not over talking.
April 13, 2026Javard M.Verified patient
Jessica is great & made me feel comfortable to talk to entire appt! staff was very nice & friendly.
February 17, 2026Kali R.Verified patient
Very validating helpful and kind! Also funny and knowledgeable looking forward to my next visit
April 1, 2026Elizabeth R.Verified patient
Booking was easy, and Dr. Jones was great! The office staff was all kind and efficient. I would go back again.
Less than 1 year agoInitials hidden
Jessica was so kind and sweet. Very communicative with everything she was doing and answered any questions I asked.
August 19, 2025Drew G.Verified patient
Jessica Jones was very helpful and a great listener. She heard my concerns and knew exactly how to address it.
Less than 1 year agoInitials hidden
So personable and heard me out with every single thing I brought to her attention
June 11, 2026Chandler M.Verified patient
Jessica was so attentive and laid out what next steps were very clearly. Will definitely rebook with her if need be!
June 9, 2025Ashley R.Verified patient
I came in early and they accommodated me. As a teacher heading to school, I really appreciated it.
October 5, 2025Harriet B.Verified patient
Jessica was awesome. Very sweet and professional. I feel like I’m in good hands
April 9, 2026Olivia E.Verified patient
Such an easy appointment! Everyone was very friendly and it was a breeze.
Less than 3 months agoInitials hidden
Great! Jessica was literally so amazing and nice ! She listened to me it was nice to be heard
October 12, 2025Zarnay S.Verified patient
Very easy to schedule and be seen. Very personable Provider. I will be using this office going forward.
May 7, 2025Antario B.Verified patient
Very easy to book, lots of availability, and quality care. Highly recommend.
March 9, 2026Rebecca F.Verified patient
Very down to earth staff, NP Jessica was very educational throughout the whole process!
November 12, 2025Initials hidden
The staff there was very friendly ,attentive , greeting with a smile
March 31, 2026Weedly L.Verified patient
Very comfortable waiting area, everyone was very friendly and professional.
February 3, 2026Taylor E.Verified patient
Jessica was very attentive. She took her time, listened and provided a thorough treatment plan.
April 22, 2025Isabelle S.Verified patient
Provider was exceptional. She was very welcoming and made everything feel at ease.
October 31, 2025Avia C.Verified patient
i was helped straight away, all the employees were super friendly. i definitely recommend 100%
April 23, 2025gracen W.Verified patient
Very personable! She was very sweet and heard me when I explained all my concerns.
August 27, 2025Breanna B.Verified patient
Great listener and attentive. Definitely sticking with her for my time in Austin
August 14, 2025Nehemiah M.Verified patient
Great service, thank you! Your work is appreciated.
Less than 3 months agoDarienne C.Verified patient
Amazing and efficient and so nice! It went so fast!
April 16, 2026Abram C.Verified patient
I love this doctor I’m so excited I found someone who cares
January 7, 2026Nixie G.Verified patient
The besssssst! So attentive & caring. Felt heard and consoled. Will be back
June 20, 2025Marisol M.Verified patient
I’m so happy I found this provider I even switched my PCP
January 13, 2026Nixie G.Verified patient
Staff were nice, my provider was very informative.
March 3, 2026Kristina W.Verified patient
Dr Jones is awesome. She listens to help and I appreciate that.
September 25, 2025Kyra S.Verified patient
Jessica Jones was amazing she really paid attention to her patient.
More than 1 year agoApril M.Verified patient
Dr. Jones was amazing. So happy this transition when so smooth
August 29, 2025Samantha R.Verified patient
Jessica Jones was great. Trustworthy, knowledgeable, and warm.
More than 1 year agoInitials hidden
Nurse Jessica was attentive, knowledgeable, and professional.
June 7, 2025Miriam H.Verified patient
Very professional!
June 25, 2026Alquisha W.Verified patient
Everyone was very kind and patient. I felt comfortable and calm and did not feel rushed or ignored. I’m so happy to have found a nice place and team to go to for regular checkups.
June 25, 2026Gabriela R.Verified patient
Jessica is amazing! I was a little nervous prior/during my appt. But, she was extremely friendly, knowledgeable and informative. She guided me step by step and explained in detail what she was looking for (in terms of preventative care). I 10000% would recommend her to my friends and family.
June 19, 2026Initials hidden
Dr Jessica and her MA Priya are an amazing team, the best medical care I’ve received as an adult . Excited to be working with them for my health
June 16, 2026Alexandra B.Verified patient
Jessica is so friendly and welcoming. She made me feel right at ease and was very knowledgeable about the questions I had. Great experience!
Less than 3 months agoAbigail F.Verified patient
had a wonderful experience with both Jessica and her nurse Priya. felt very welcomed and taken care of. i will say, as others have noted, she was listed as an OGBYN and an annual women's exam is why i made the appt but they thought i was there for a physical plus pap. maybe a small error on zoc doc's part to be mindful of. otherwise i definitely recommend as provider.
May 29, 2026Kristen M.Verified patient
My visit went really well. I had a lot of questions and concerns and Dr. Jones listened to me and offered solutions. She was also quick but thorough.
May 11, 2026Initials hidden
Jessica and her assistant, Pria, were very kind and attentive. This wasmy first medical appt in over 15 years, so I was apprehensive, but Jessica listened and acknowledged my concerns. She went above and beyond to assure me she had not only listened, but would also work with me to regain trust in medical practitioners. Thank you for a great reentry to medical care!
May 8, 2026Beverly M.Verified patient
Jessica was very attentive, informative, and welcoming. Super engaging and a great listener. She didn’t rush me and answered and addressed all questions and concerns. Thank you so much ZocDoc for helping me find her!!! The office staff were very friendly and welcoming.
May 6, 2026Shitieria T.Verified patient
Amazing
May 5, 2026Rhondi S.Verified patient
I think I found my new PCP! Great and swift visit. Only issue is that on Zocdoc it said OBGYN but they thought I was there for a physical and the provider isn’t a gynecologist.
May 4, 2026Georgia J.Verified patient
Super welcoming and friendly! I felt super anxious before going in but the whole staff had such an approachable vibe! I felt comfortable almost immediately! Dr. Jessica was really helpful and her bedside manner was fabulous!
April 30, 2026Sarah L.Verified patient
Dr. Jones is an amazing PCP. She was so nice, calm & thorough about what my appointment entailed. She listened to me & my uncertainty, but reassured me I was in good hands. I enjoyed the whole staff, Sera was efficient & friendly. Even down to the receptionist, I will recommend FMA to everyone!
Less than 6 months agoNiyah N.Verified patient
Dr. Jones if Great ! I highly recommend her . A great bed side manner, and seems genuinely interested in the patient . A great listener , and makes you feel at ease.
April 10, 2026Boyd W.Verified patient
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How soon can I make an appointment with Jessica Jones?
Generally, Jessica Jones has appointments available on Zocdoc within 1 week. You can see Jessica Jones's earliest availability on Zocdoc and make an appointment online.
Is Jessica Jones accepting new patients?
Jessica Jones generally accepts new patients on Zocdoc. You can see Jessica Jones's earliest availability on Zocdoc and schedule an appointment online.
Does Jessica Jones accept my insurance?
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Can I make an appointment with Jessica Jones online?
Yes, you can make an appointment online with Jessica Jones using Zocdoc. It’s simple, secure, and free.
What practice does Jessica Jones work with?
Jessica Jones works with Family Medicine Austin.
Where is Jessica Jones's office located?
Jessica Jones has 3 office locations in Austin, view full addresses on Jessica Jones's profile.
What are common reasons for patients to see Jessica Jones?
Jessica Jones frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, Arthritis, Hearing Problems, and Illness. You can see other visit reasons for Jessica Jones on their profile.
What languages does Jessica Jones speak?
Jessica Jones speaks English.
How do patients rate Jessica Jones in reviews?
314 patients have reviewed Jessica Jones. The overall rating for this doctor is 4.93/5. They have a 4.94/5 rating for bedside manner and a 4.9/5 rating for wait time. You can read individual reviews and ratings on their profile.