What patients are saying
Overall rating
4.93
Average wait time
4.90
Bedside manner
4.94
“Dr.jones was really amazing. I haven’t been to the doctor in a while so I was very nervous. She made my experience quick, efficient, and overall great. Young black women, please go see her if you are nervous about medical care!”
Yasmin M.November 11, 2026
“I was seen quickly, facilities were clean, and my provider answers all my questions and concerns I will definitely come back.”
CDLess than 1 month ago
About Jessica Jones
Jessica Jones, MSN, APRN, FNP-BC, is a board-certified Family Nurse Practitioner with over nineteen years of experience in the healthcare industry, including nine years in nursing. She earned her Master of Science in Nursing - Family Health Nursing degree from South University in Austin, Texas. Jessica is committed to providing compassionate, up-to-date, evidence-based care to individuals across the lifespan. She embraces a holistic approach, taking the time to understand each patient's unique health goals and lifestyle. By fostering a collaborative relationship, she develops personalized and cost-effective care plans that support optimal health outcomes. Guided by the belief that prevention is the best medicine, Jessica prioritizes wellness, education, and health promotion in every aspect of her practice.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Office locations
Jessica Jones, FNP also offers online video visits for patients
1 of 2
Education and background
Practice names
Education and training
- South University, Austin, Master's in Family Health Nursing
Languages spoken
- English
Provider's gender
Female
NPI number
1679382089
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.93
Wait time
4.90
Bedside manner
4.94
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
374 reviews
Most relevant
I was seen quickly, facilities were clean, and my provider answers all my questions and concerns I will definitely come back.
Less than 1 month agoCD
I felt heard and understood during my appointment and I couldn't be more grateful or wiling to go back to a doctor's office.
Less than 1 month agoKW
She was so nice & very informative. Really explained things as best as possible. She listen to everything I had to say.
March 12, 2026Alexis H.Verified patient
Family Medicine Austin is great! I've been coming for years & always receive great service!
Less than 1 month agoTT
Everything was extremely seamless and the doctor was super professional and kind. Will be seeing her again
June 20, 2026Initials hidden
Dr Jones is an amazing listener, great bed side manner & she has another patient for life. I'm following you everywhere lol
September 3, 2025Verela J.Verified patient
Jessica & Priya are fantastic! So compassionate and patient timely as well.
Less than 1 month agoPR
Booking was easy, and Dr. Jones was great! The office staff was all kind and efficient. I would go back again.
More than 1 year agoInitials hidden
Jessica was so kind and sweet. Very communicative with everything she was doing and answered any questions I asked.
August 19, 2025Drew G.Verified patient
Thank you! This was the best experience!
Everyone listen to what I had to say not over talking.
April 13, 2026Javard M.Verified patient
Jessica is great & made me feel comfortable to talk to entire appt! staff was very nice & friendly.
February 17, 2026Kali R.Verified patient
Jessica Jones was very helpful and a great listener. She heard my concerns and knew exactly how to address it.
More than 1 year agoInitials hidden
Very validating helpful and kind! Also funny and knowledgeable looking forward to my next visit
April 1, 2026Elizabeth R.Verified patient
Jessica was so attentive and laid out what next steps were very clearly. Will definitely rebook with her if need be!
June 9, 2025Ashley R.Verified patient
So personable and heard me out with every single thing I brought to her attention
June 11, 2026Chandler M.Verified patient
I came in early and they accommodated me. As a teacher heading to school, I really appreciated it.
October 5, 2025Harriet B.Verified patient
Very easy to schedule and be seen. Very personable Provider. I will be using this office going forward.
May 7, 2025Antario B.Verified patient
Jessica was awesome. Very sweet and professional. I feel like I’m in good hands
April 9, 2026Olivia E.Verified patient
Great! Jessica was literally so amazing and nice ! She listened to me it was nice to be heard
October 12, 2025Zarnay S.Verified patient
Such an easy appointment! Everyone was very friendly and it was a breeze.
Less than 1 year agoInitials hidden
Very down to earth staff, NP Jessica was very educational throughout the whole process!
November 12, 2025Initials hidden
Very easy to book, lots of availability, and quality care. Highly recommend.
March 9, 2026Rebecca F.Verified patient
Jessica was very attentive. She took her time, listened and provided a thorough treatment plan.
April 22, 2025Isabelle S.Verified patient
Dr. Jones is AMAZING. She was very welcoming and helpful!
Less than 3 months agoGabriella G.Verified patient
i was helped straight away, all the employees were super friendly. i definitely recommend 100%
April 23, 2025gracen W.Verified patient
Very comfortable waiting area, everyone was very friendly and professional.
February 3, 2026Taylor E.Verified patient
Provider was exceptional. She was very welcoming and made everything feel at ease.
October 31, 2025Avia C.Verified patient
The staff there was very friendly ,attentive , greeting with a smile
March 31, 2026Weedly L.Verified patient
Very personable! She was very sweet and heard me when I explained all my concerns.
August 27, 2025Breanna B.Verified patient
Great listener and attentive. Definitely sticking with her for my time in Austin
August 14, 2025Nehemiah M.Verified patient
Great service, thank you! Your work is appreciated.
Less than 6 months agoDarienne C.Verified patient
The besssssst! So attentive & caring. Felt heard and consoled. Will be back
June 20, 2025Marisol M.Verified patient
Amazing and efficient and so nice! It went so fast!
April 16, 2026Abram C.Verified patient
I love this doctor I’m so excited I found someone who cares
January 7, 2026Nixie G.Verified patient
I’m so happy I found this provider I even switched my PCP
January 13, 2026Nixie G.Verified patient
Dr Jones is awesome. She listens to help and I appreciate that.
September 25, 2025Kyra S.Verified patient
Jessica Jones was amazing she really paid attention to her patient.
More than 1 year agoApril M.Verified patient
Staff were nice, my provider was very informative.
March 3, 2026Kristina W.Verified patient
Dr. Jones was amazing. So happy this transition when so smooth
August 29, 2025Samantha R.Verified patient
Jessica Jones was great. Trustworthy, knowledgeable, and warm.
More than 1 year agoInitials hidden
Nurse Jessica was attentive, knowledgeable, and professional.
June 7, 2025Miriam H.Verified patient
Dr.jones was really amazing. I haven’t been to the doctor in a while so I was very nervous. She made my experience quick, efficient, and overall great. Young black women, please go see her if you are nervous about medical care!
November 11, 2026Yasmin M.Verified patient
Everyone has been so nice and helpful!
Less than 1 month agoJW
It was great and thorough.
Less than 1 month agoJM
10/10
Less than 1 month agoMA
I was able to reschedule my appointment within the same week and was seen right away. Priya and Jessica Jones are always great to work with!
Less than 1 month agoMA
Great visit, super easy, and quick
Less than 1 month agoLH
The team here is always pleasant, from the front desk staff, nurses & my provider. Everyone knows my name and I am greeted like a member of the family.
Less than 1 month agoHD
Great staff & provider
October 30, 2026Kimberly C.Verified patient
The appointment was good. It was clear and concise of what was expected as far as insurance ID. Dr. Jones was very personable and easy to talk to.
October 21, 2026edria F.Verified patient
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How soon can I make an appointment with Jessica Jones?
Generally, Jessica Jones has appointments available on Zocdoc within 1 week. You can see Jessica Jones's earliest availability on Zocdoc and make an appointment online.
Is Jessica Jones accepting new patients?
Jessica Jones generally accepts new patients on Zocdoc. You can see Jessica Jones's earliest availability on Zocdoc and schedule an appointment online.
Does Jessica Jones accept my insurance?
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Can I make an appointment with Jessica Jones online?
Yes, you can make an appointment online with Jessica Jones using Zocdoc. It’s simple, secure, and free.
What practice does Jessica Jones work with?
Jessica Jones works with Family Medicine Austin.
Where is Jessica Jones's office located?
Jessica Jones has 3 office locations in Austin, view full addresses on Jessica Jones's profile.
What are common reasons for patients to see Jessica Jones?
Jessica Jones frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, Arthritis, Hearing Problems, and Illness. You can see other visit reasons for Jessica Jones on their profile.
What languages does Jessica Jones speak?
Jessica Jones speaks English.
How do patients rate Jessica Jones in reviews?
376 patients have reviewed Jessica Jones. The overall rating for this doctor is 4.93/5. They have a 4.94/5 rating for bedside manner and a 4.9/5 rating for wait time. You can read individual reviews and ratings on their profile.