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Illness
24953 Paseo De Valenica, Suite 1A, Laguna Hills, CA, 92653

Qualifications and Experience

Education

Languages Spoken

Board Certifications

In-Network Insurances

Specialties

Professional Statement

Your health is our priority. Developing a partnership with both you and your family to provide the highest quality health care is our goal. We strive to maintain a focus on wellness, prevention of illness, communication, education, and delivery of more holistic health care. Treating the whole person – body, mind, and spirit – is crucial for providing superior health care and enhancing the quality of your life. We provide preventive and wellness care, as well as acute/chronic injury and illness care for infants, children, adolescents, adults and seniors. For conditions that require special needs, we will actively assist you to coordinate care with top specialists in the area. We will provide high quality medical care and advice with genuine sincerity and compassion. You and your health and well-being are our number one priority. Our professional family enjoys what we do and look forward to an opportunity to provide exceptional care for you and your family and friends and/or co-workers. We strive to improve our service and encourage feedbacks in order for us to better serve you.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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An Excellent doctor. Very thorough and professional. Super caring the best doctor visit I have ever experienced!!!

(Verified Patient)

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She is such a kind and caring woman! So glad to have her as my doctor! I feel so comfortable and safe in her care!

(Verified Patient)

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I was able to get a same-day appointment as a new patient and Dr. Sy was very punctual. Front desk staff was professional and kind. Dr. Sy was very thorough; she took time to go through my medical and family history. Great bedside manner also.

(Verified Patient)

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Personal, detailed, patient, and educational

(Verified Patient)

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I was really impressed with the entire experience. The office worked like a well oiled machine and Dr Sy had great bed side manners. I just moved from out of state and I feel lucky to have stumbled across this office. I highly recommend Dr St and her team!

(Verified Patient)

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I've been looking for a GP for some time now and was lucky enough to get a last minute appointment! Everyone was very pleasant and I felt very comfortable with Dr. Sy.

(Verified Patient)

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Dr. Sy did a thorough exam, she was kind and understanding . I felt safe and we'll taken care of in her care.

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Very knowledgeable and thorough

(Verified Patient)

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Dr Sy was pleasant throughout my first appointment, which was a general physical, until the end. I had a final question for her about my health. While asking her my question, she interrupted me saying, "this is a general physical. I can't be answering multiple questions." She then told me to check out with the girls up front. Upon checking out, I walked back to Dr Sy's office and asked why she answered me in the rude manner she did for my medical related question. She said her "criteria for general physicals is to address 5 things...nothing more!" How is a patient to know that only 5 questions are to be addressed? The receptionist asked if I'll be getting my blood work done here, I said I don't know if I'll be back again.

(Verified Patient)

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I usually avoid doctors because of a lot of bad experiences: not taking time with you, not really listening to you and or throwing a prescription as a cure all. I loved the fact that Dr Sy spent a lot of time with me, listened how I like to approach my health; took lots of notes and is working with me like a team member to figure out what may be wrong. The office staff was equally impressive !

(Verified Patient)

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I read the good reviews on here and decided to take a chance. Dr. Sy is as great as the reviews say. I read some negative reviews about her staff; however, everyone I dealt with was polite and professional.

(Verified Patient)

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I love Dr Sy and her medical assistant. Dr Sy was very thorough and professional. I was hesitant about my appointment because of the way the front secretary sound on the phone very rough. Even the benefit advocate complained about how she was on the phone when she called the office to fax my insurance benefit. But I was happy I kept my appointment. After all it's not about the secretary it's about the competence of healthcare provider. Thank you Dr Sy.

(Verified Patient)

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It's unfortunate that she sells magnesium and osteopathy but not medically founded

(Verified Patient)

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She's very personable and understanding. She always worked with me to better my well-being and always had great new-age suggestions to help improve my health.

(Verified Patient)

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That was my first visit with doctor Sy and it left me very happy. There is no rush, doctor Sy is ready to take as much time listening to your concerns as needed and I find it very rare. I was glad to find out that she also does well women check up. Great impression overall.

(Verified Patient)

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I can't remember the last time I was seen so swiftly. Dr. Sy runs a tight ship, and (an even MORE special bonus) her front-end staff were friendly and helpful. As if it's not difficult enough to be a smart doctor, with great bedside manner, make accurate diagnoses, and suggest gold standard treatment, Dr. Sy has found the right team to support her throughout the process. My hat is off to the entire operation. I was so pleased! I raved to everyone I spoke with yesterday about how excellent my primary care physician is!! Thank you for leading me to her ZocDoc!!!

(Verified Patient)

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Dr. Sy is a breath of fresh air in an otherwise indifferent medical community that too often is too busy to talk about anything other than your most important medical concern and where physicians dictate, don't listen, and rush from one examination room to the next. She is very thorough in putting/interpreting past history with current possibilities and crafting a good clinical plan. Dr Sy focuses on the whole body and not just the local area of interest, understanding that the local abnormality often reflects a systemic or multi-systemic problem. I look forward to working with Dr. Sy in management of my overall health.

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She treated me and asked questions about my medical history . I had been with my previous doctor for almost twenty years but had to change due to a different insurance. It seems like a good office with friendly staff.

(Verified Patient)

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She really took the time to listen and come up with a plan for me. The office is very clean. Staff is all very friendly. I would highly recommend her to anyone! Very impressed with her DO abilities to touch and see where my health problems are located.

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I expected more after reading all wonderful reviews. Most of the appointment the doctor spent on her laptop entering data. Minimal eye contact, little interest in me, just another report to fill. If I only have to come here for annual, that is fine, not sure if I want this doctor to be my primary care provider in a future. I has my pap and mammogram done by my OBGYN and even with the unpleasant nature of that exam, I'd much rather go to her next time than Dr. Sy

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I have seen her for a while now and I only have one complaint: she didn't inform me that she was going to run an experimental test on me, and worse than that, it is a test that isn't approved by most insurances! Now I am stuck with a huge bill for a test I didn't ask for. However, she is extremely nice and easy to talk to and seems genuinely interested in your health.

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She is excellent

(Verified Patient)

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She is an amazing doctor, cares very much for you and your well being even if its your first appointment. Very friendly and helpful, extremely personable, highly recommended.

(Verified Patient)

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she is so thorough in explaining everything to me.

(Verified Patient)

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Excellent doctor, very attentive!

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i felt very rushed everytime I visit her. she doesn't even make eye contact. Always trying to upsell herbal/therapuetic products. Her nurse assistant Irene is always nice. The receiptionst, (Lucia i think that's her name) is super rude and always condescending whenever you as her a question, like she hates her job. Unfortunately, it is time to look for a different doctor.

(Verified Patient)

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I was looking for a new Doctor, found Joan Sy and what a pleasant surprise! She was patient, thoughtful and very concern about my health.

(Verified Patient)

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I simply adore Dr. Sy! She is the greatest. I cannot believe how much better I feel just from seeing her. She truly has healing hands. I just feel that I am in the presence of a most capable, caring physician. Dr. Sy has my greatest vote of confidence, which is saying a lot because I find it difficult to trust many people who are in positions of authority, due to past negative experiences. Thank you, Dr. Sy, so very much for a most positive medical treatment.

(Verified Patient)

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I absolutely love Dr. Sy. She makes me feel so comfortable and really takes the time to explain everything, what the different test results are saying, what that means for me, and what different options are. I've seen her several times after finding her on ZocDoc and would highly recommend her to anyone. Plus they have an online patient portal system where the doctor can send notes, you can schedule your appointment, you can ask questions and the appropriate person responds, and they send test results.

(Verified Patient)

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She was friendly and knowledgeble easy to talk to and a great listener. I will for sure be going back to her!

(Verified Patient)

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She made me feel very comfortable and gave me great advice...

(Verified Patient)

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Extremely sweet, personable, and very thorough. Explained things clearly, and her staff was great too!

(Verified Patient)

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I was looking for a general family physician and found Dr Sy through ZocDoc. She was professional, kind, and addressed everything thoroughly. I look f

(Verified Patient)

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I went to see Dr. Sy today and she was fantastic. There was no wait time. She's a terrific listener with excellent bedside manners. She answered all my questions and went above and beyond to help me find answers to my all of my medical issues. She also referred me to specialists who could further help. I couldn't have asked for a better doctor and will definitely continue to see her as my primary doctor. I highly recommend her!

(Verified Patient)

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The whole process of checking in and seeing doctor was so quick and efficient. Dr. Sy was attentive and thorough during the consultation session.

(Verified Patient)

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Very thorough constellation and a very caring nature. Made me feel at ease

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She put me at ease right away. it has been 13 years since my last pap and she was wonderfull.

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She was great!

(Verified Patient)

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Dr. Sy has always been fantastic...very thorough and wonderful with follow-up on past appointments and tests.

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The doctor spend a long time with me, really listening to all the symptoms I described and offering an action plan. I am looking forward to my next office visit.