What patients are saying
Overall rating
4.76
Average wait time
4.67
Bedside manner
4.83
“Absolute sweetheart! My first time ever getting a physical exam and my first ever pap smear! I was very worried that it was going to be a terrible experience for my pap smear but it was quick and easy! Dr guided me through the entire process and it was a lot easier than I thought! 100% recommend this office.”
Initials hiddenJuly 12, 2024
“Dr Sy asked many questions, listened carefully and clarified my answers. She made an excellent suggestion for a treatment that no other doctor had suggested in the past. If you're looking for a DO I highly recommend Dr Sy.”
Jessica A.June 11, 2024
About Dr. Joan Sy
Your health is our priority. Developing a partnership with both you and your family to provide the highest quality health care is our goal. We strive to maintain a focus on wellness, prevention of illness, communication, education, and delivery of more holistic health care. Treating the whole person – body, mind, and spirit – is crucial for providing superior health care and enhancing the quality of your life.
We provide preventive and wellness care, as well as acute and chronic injury and illness care for infants, children, adolescents, adults, and seniors. For conditions that require special needs, we will actively assist you in coordinating care with top specialists in the area.
Our team is led by a physician trained at Western University of Health Sciences, College of Osteopathic Medicine of the Pacific, holding a Doctor of Osteopathic Medicine degree. We are committed to providing high-quality medical care and advice with genuine sincerity and compassion. You and your health and well-being are our number one priority.
Our professional family enjoys what we do and looks forward to the opportunity to provide exceptional care for you, your family, friends, and co-workers. We strive to improve our service and encourage feedback to better serve you.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Disorders of the thoracic spine
Fibromyalgia and chronic pain and fatigue
Osteoporosis
Lower back pain
Gastroenteritis
Irritable Bowel Syndrome (IBS)
Disorders of the thoracic spine
Fibromyalgia and chronic pain and fatigue
Osteoporosis
Lower back pain
Office location
Dr. Joan Sy, DO also offers online video visits for patients
Dr. Joan Sy Medical Corporation
24953 Paseo De Valencia, Suite 1A, Laguna Hills, CA 92653
Education and background
Practice names
Board certifications
- American Board of Family Medicine
Education and training
- Medical School - Western University of Health Sciences, College of Osteopathic Medicine of the Pacific, Doctor of Osteopathic Medicine
Languages spoken
- English
Provider's gender
Female
NPI number
1881710440
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.76
Wait time
4.67
Bedside manner
4.83
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
152 reviews
Most relevant
Excellent visit. Professional, amicable and informative with facts and recommendations. Will follow up after lab results.
March 26, 2020Arturo V.Verified patient
Dr Sy is extremely thorough. I like her attending to detail. I am very confident in her professional care
June 13, 2023Beverly R.Verified patient
An Excellent doctor. Very thorough and professional. Super caring the best doctor visit I have ever experienced!!!
October 30, 2017Christine C.Verified patient
She is such a kind and caring woman! So glad to have her as my doctor! I feel so comfortable and safe in her care!
June 9, 2017Rachael N.Verified patient
Dr. Sy has always been fantastic...very thorough and wonderful with follow-up on past appointments and tests.
July 10, 2012Joan P.Verified patient
Dr. Sy did a thorough exam, she was kind and understanding .
I felt safe and we'll taken care of in her care.
July 20, 2016Klara D.Verified patient
She was friendly and knowledgeble easy to talk to and a great listener. I will for sure be going back to her!
April 10, 2013Donna S.Verified patient
Dr. Sy is personable and interested in her patients. She is a good doctor and I would recommend her to others.
May 29, 2012Barbara A.Verified patient
Extremely sweet, personable, and very thorough. Explained things clearly, and her staff was great too!
February 6, 2013Chelsee V.Verified patient
She put me at ease right away. it has been 13 years since my last pap and she was wonderfull.
August 14, 2012Initials hidden
It's unfortunate that she sells magnesium
and osteopathy but not medically founded
May 19, 2015Audrey L.Verified patient
Dr. Sy is very kind, knowledgeable and has a great preventive care approach!
February 7, 2022Ana Maria G.Verified patient
Very thorough constellation and a very caring nature. Made me feel at ease
August 14, 2012Marie F.Verified patient
I really enjoyed seeing her very much and I will be a returning patient.
October 18, 2011Brittany J.Verified patient
I highly recommend dr sy. She was thorough friendly and kind.
October 6, 2021Kelly C.Verified patient
She made me feel very comfortable and gave me great advice...
More than 1 year agoAraceli M.Verified patient
she is so thorough in explaining everything to me.
January 22, 2014Lois W.Verified patient
Exceptional
February 11, 2026Angie B.Verified patient
Absolute sweetheart! My first time ever getting a physical exam and my first ever pap smear! I was very worried that it was going to be a terrible experience for my pap smear but it was quick and easy! Dr guided me through the entire process and it was a lot easier than I thought! 100% recommend this office.
July 12, 2024Initials hidden
Dr Sy asked many questions, listened carefully and clarified my answers. She made an excellent suggestion for a treatment that no other doctor had suggested in the past. If you're looking for a DO I highly recommend Dr Sy.
June 11, 2024Jessica A.Verified patient
Dr Joan Sy was attentive, very thorough in reviewing my history and examing me. Came away feeling cared for my a concerned physician that wants to keep me healthy— not just treat problems.
March 22, 2024Nancy K.Verified patient
An incredibly amazing experience from the front desk to the doctor. A very patient listener who provided thorough communication regarding my concerns and offered excellent suggestions. Felt taken care of and heard.
More than 1 year agoInitials hidden
Very friendly front desk staff. Dr. Sy was very thorough and explained things in detail. She went over her recommendations in detail and why they were necessary. Would surely come back!
November 27, 2023Kierra G.Verified patient
Highly recommend. Friendly staff and very knowledgeable doctor. Listens to you, explains everything in detail and does not rush at all. I am definitely staying with her.
More than 1 year agoAshwani Kumar S.Verified patient
Dr is interested in the patient as a human person not just a collection of ailments. Dr takes the view there are multiple ways to access the body and accomplish healing.
June 21, 2023Christopher B.Verified patient
I had a great experience for my annual checkup at this office as a new patient.
Dr. Joan Sy has the softest touch, and made me feel incredibly good and cared for during my short visit with her.
Will definitely he coming back.
More than 1 year agoInitials hidden
One of the medical assistance the person who checked me in was not pleasant she’s was not professional I feel she’s doesn’t want to do her job otherwise my visit was for yearly check up DR.Joan Sy she’s beyond excellent as my first visit she’s approve and the office clerk she’s good customer skills
March 28, 2023Tasumi S.Verified patient
Had a very pleasant experience with Dr. Sy! She really cares about your well-being and took time to explain everything. She is very detailed and wants to get to know you well so that she can best help you. She is very transparent about costs too. Highly recommend!!
More than 1 year agoInitials hidden
Dr.Joan was super attentive to all my needs and concerns. I was her last patient of the night and I didn’t feel rushed at all. All staff was friendly and helpful. I’m looking forward to coming back.
February 2, 2022Shanay J.Verified patient
Very thorough, good communicator.
November 13, 2021Initials hidden
dr sy was extremely thorough.. felt like i got a full physical while i was there. i did not feel like i was rushed out of there. very sweet and caring. good listener. seemed well versed on topics outside of her specific field (noticed i grind my teeth, had slow digestion - i went there for a pap smear/annual so i was surprised/impressed she noticed these things). i will definitely be returning if i stay in oc.
May 18, 2021Kayla M.Verified patientVideo visit
This was my first office visit since I am searching for a new PCP. She was very nice and considerate. The spent a good amount of time making sure she noted all of my medical history. She provided me referrals to some top-notch doctors in other medical fields. Her focus is on holistic health which I am striving for. I'm glad I found Dr. Joan Sy!
July 29, 2020An L.Verified patient
Very impressed with a thorough examination. I was there only for my yearly physical exam. Dr. Sy is very professional, pleasant and informative. I'm very happy that I selected her as my primary care physician.
Arturo V.
April 15, 2019Arturo V.Verified patient
Super cool and down to earth doctor! Very smart. She spent an HOUR with me which was amazing. If you need help I can definitely tell she would be there to help you. I highly recommend her and all of her office staff they were incredibly kind and spent lots of time with me. 5 stars all the way
December 4, 2017Matthew V.Verified patient
Personal, detailed, patient, and educational
June 6, 2017Samir R.Verified patient
I was able to get a same-day appointment as a new patient and Dr. Sy was very punctual. Front desk staff was professional and kind. Dr. Sy was very thorough; she took time to go through my medical and family history. Great bedside manner also.
March 22, 2017Lindsay S.Verified patient
I've been looking for a GP for some time now and was lucky enough to get a last minute appointment! Everyone was very pleasant and I felt very comfortable with Dr. Sy.
August 15, 2016Stacy H.Verified patient
I was really impressed with the entire experience. The office worked like a well oiled machine and Dr Sy had great bed side manners. I just moved from out of state and I feel lucky to have stumbled across this office. I highly recommend Dr St and her team!
August 27, 2016Christina C.Verified patient
Very knowledgeable and thorough
More than 1 year agoInitials hidden
i felt very rushed everytime I visit her. she doesn't even make eye contact. Always trying to upsell herbal/therapuetic products. Her nurse assistant Irene is always nice. The receiptionst, (Lucia i think that's her name) is super rude and always condescending whenever you as her a question, like she hates her job. Unfortunately, it is time to look for a different doctor.
March 2, 2016Initials hidden
Dr Sy was pleasant throughout my first appointment, which was a general physical, until the end. I had a final question for her about my health. While asking her my question, she interrupted me saying, "this is a general physical. I can't be answering multiple questions." She then told me to check out with the girls up front. Upon checking out, I walked back to Dr Sy's office and asked why she answered me in the rude manner she did for my medical related question. She said her "criteria for general physicals is to address 5 things...nothing more!" How is a patient to know that only 5 questions are to be addressed?
The receptionist asked if I'll be getting my blood work done here, I said I don't know if I'll be back again.
February 1, 2016Dave M.Verified patient
I usually avoid doctors because of a lot of bad experiences: not taking time with you, not really listening to you and or throwing a prescription as a cure all. I loved the fact that Dr Sy spent a lot of time with me, listened how I like to approach my health; took lots of notes and is working with me like a team member to figure out what may be wrong. The office staff was equally impressive !
December 18, 2015Alexandria D.Verified patient
I read the good reviews on here and decided to take a chance. Dr. Sy is as great as the reviews say. I read some negative reviews about her staff; however, everyone I dealt with was polite and professional.
September 16, 2015Jeremy C.Verified patient
I love Dr Sy and her medical assistant. Dr Sy was very thorough and professional. I was hesitant about my appointment because of the way the front secretary sound on the phone very rough. Even the benefit advocate complained about how she was on the phone when she called the office to fax my insurance benefit. But I was happy I kept my appointment. After all it's not about the secretary it's about the competence of healthcare provider. Thank you Dr Sy.
June 2, 2015Riza B.Verified patient
She's very personable and understanding. She always worked with me to better my well-being and always had great new-age suggestions to help improve my health.
May 21, 2015Holly R.Verified patient
That was my first visit with doctor Sy and it left me very happy. There is no rush, doctor Sy is ready to take as much time listening to your concerns as needed and I find it very rare. I was glad to find out that she also does well women check up. Great impression overall.
October 8, 2014Anastassia T.Verified patient
Dr. Sy is a breath of fresh air in an otherwise indifferent medical community that too often is too busy to talk about anything other than your most important medical concern and where physicians dictate, don't listen, and rush from one examination room to the next. She is very thorough in putting/interpreting past history with current possibilities and crafting a good clinical plan. Dr Sy focuses on the whole body and not just the local area of interest, understanding that the local abnormality often reflects a systemic or multi-systemic problem. I look forward to working with Dr. Sy in management of my overall health.
August 13, 2014Michael W.Verified patient
She treated me and asked questions about my medical history . I had been with my previous doctor for almost twenty years but had to change due to a different insurance. It seems like a good office with friendly staff.
More than 1 year agoInitials hidden
She really took the time to listen and come up with a plan for me. The office is very clean. Staff is all very friendly. I would highly recommend her to anyone! Very impressed with her DO abilities to touch and see where my health problems are located.
July 17, 2014Amy B.Verified patient
I expected more after reading all wonderful reviews. Most of the appointment the doctor spent on her laptop entering data. Minimal eye contact, little interest in me, just another report to fill. If I only have to come here for annual, that is fine, not sure if I want this doctor to be my primary care provider in a future. I has my pap and mammogram done by my OBGYN and even with the unpleasant nature of that exam, I'd much rather go to her next time than Dr. Sy
More than 1 year agoInitials hidden
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How soon can I make an appointment with Dr. Joan Sy?
Generally, Dr. Joan Sy has appointments available on Zocdoc within 1 week. You can see Dr. Sy's earliest availability on Zocdoc and make an appointment online.
Is Dr. Joan Sy accepting new patients?
Dr. Joan Sy generally accepts new patients on Zocdoc. You can see Dr. Sy's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Joan Sy accept my insurance?
Choose your insurance plan to verify if Dr. Sy is in-network.
Can I make an appointment with Dr. Joan Sy online?
Yes, you can make an appointment online with Dr. Sy using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Joan Sy work with?
Dr. Joan Sy works with Dr. Joan Sy Medical Corporation.
Where is Dr. Joan Sy's office located?
Dr. Joan Sy has 2 office locations in Laguna Hills, view full addresses on Dr. Sy's profile.
Which board certifications does Dr. Joan Sy have?
Dr. Joan Sy is certified by American Board of Family Medicine.
What are common reasons for patients to see Dr. Joan Sy?
Dr. Joan Sy frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, Foot Consultation, Illness, and Pediatric Consultation. You can see other visit reasons for Dr. Joan Sy on their profile.
What languages does Dr. Joan Sy speak?
Dr. Joan Sy speaks English.
How do patients rate Dr. Joan Sy in reviews?
152 patients have reviewed Dr. Joan Sy. The overall rating for this doctor is 4.76/5. They have a 4.83/5 rating for bedside manner and a 4.67/5 rating for wait time. You can read individual reviews and ratings on their profile.