What patients are saying
Overall rating
4.96
Average wait time
4.75
Bedside manner
4.99
“Nice welcome when I arrived the Tech was really good patient and friendly…The doctor was a very thorough professional and it was one of the best eye doctor experiences I’ve had in a very long time..I left with a clear understanding of my eye health ”
Initials hiddenNovember 22, 2025
“Exceptional competence and care and all round excellent experience. Highly recommend. With best wishes and gratitude :-) ”
Aimee R.August 28, 2025
About Dr. Julienne Heene
Dr. Julienne Heene completed her undergraduate schooling at the University of California San Diego. She furthered her education by obtaining a Doctorate of Optometry from Pacific University College of Optometry in 2003. Since then she has worked many internships in Seattle, Tyndall Air Force Base, and Honolulu. She worked in an ophthalmology setting for the last eight years where she became skilled in the diagnosis, management, and treatment of corneal surface disease and ocular complications. Dr. Heene has gone on several mission trips to provide eye exams and care to those who can neither afford or obtain it. In her free time, she enjoys spending time outside with her husband Zack and their two boys.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
UnitedHealthcare
VSP
Office locations
1 of 3
Education and background
Practice names
Education and training
- Pacific University, Doctor of Optometry
- University of California, San Diego (Bachelor's)
Languages spoken
- English
Provider's gender
Female
NPI number
1194876987
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.96
Wait time
4.75
Bedside manner
4.99
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
160 reviews
Most relevant
Exceptional competence and care and all round excellent experience. Highly recommend. With best wishes and gratitude :-)
August 28, 2025Aimee R.Verified patient
Doc is wonderful and clearly knowledgeable! I enjoyed this appointment with her, and I would return for her services!
January 22, 2025Shanna S.Verified patient
Dr. Heene was very attentive and easy to deal with in understanding my issues.
Less than 3 months agoInitials hidden
Doctor and staff were all very friendly and knowledgeable and kind. Couldn't have asked for a better experience!
February 4, 2025Initials hidden
Office was super friendly. Julienne was so thorough and eased all my concerns. Highly recommend!
May 7, 2025Jennifer P.Verified patient
Doctor is so nice and I just feel very cared for when I visit the office. I will recommend her when I can…
November 2, 2024Greg S.Verified patient
Great stuff great doctor and workers I will
Recommend this to
Everyone
December 3, 2025Beynour A.Verified patient
Very impressed with office, staff and provider was very nice and thorough. I will definitely go back here.
January 9, 2024Teri M.Verified patient
She listened to all my concerns, friendly and efficient.
Less than 3 months agoInitials hidden
Great experience for my first eye exam in a long time! Quick, clean and friendly.
More than 1 year agoInitials hidden
My experience was everything one expects but rarely gets!
June 28, 2025Justin P.Verified patient
Excellent office, excellent staff. Very professional, informative, and friendly.
September 23, 2023Ken M.Verified patient
The doctor speaks nice. She heard me. We will recommend to our friends.
May 9, 2024Kranti P.Verified patient
I am highly recommend everyone to choose this doctor
October 31, 2024Mustafa A.Verified patient
First eye appt- went great. Easy and minimal wait time.
July 14, 2024Rory D.Verified patient
Super friendly staff and Dr. Heene was great and listened to my needs.
July 28, 2022Erica M.Verified patient
Highly recommended. Great customer services experience.
January 7, 2023Shicheng T.Verified patient
I would definitely go back.
February 18, 2026Initials hidden
Perfect.
February 4, 2026richard B.Verified patient
Nice welcome when I arrived the Tech was really good patient and friendly…The doctor was a very thorough professional and it was one of the best eye doctor experiences I’ve had in a very long time..I left with a clear understanding of my eye health
November 22, 2025Initials hidden
Everything was perfect!
November 18, 2025Initials hidden
Dr was VERY informative.. explained issues, provided education and clear instructions.. pointed out 3 things that we did not know nor hear about before.. HIGHLY RECOMMEND
August 15, 2025Laura K.Verified patient
Loved it! Great doctor and amazing staff!
January 8, 2025Tori B.Verified patient
Friendly, knowledgeable, and thorough
December 26, 2024Initials hidden
The Doctor herself was very personable. Very compassionate and caring as she listened and was very attentive to my needs. Both professionally concerning my eyes and personally. Something's that we struck a conversation about.
November 20, 2024Judy H.Verified patient
Everyone was friendly and helpful, and they helped me navigate my insurance to maximize my benefits. I’m happy with my contacts and my new pairs of glasses and prescription sunglasses.
August 20, 2024Jonathon W.Verified patient
Doctor is a nice person and friendly too.
August 15, 2024Subha N.Verified patient
Love Dr Heene. Very professional and friendly!
July 23, 2024Jonathan N.Verified patient
Dr Heene and her staff were all very pleasant and knowledgeable in helping me understand my needs when it came to my eye health!!
July 7, 2024Karyn C.Verified patient
Super informative and thorough. At first I thought I should’ve gone to vision works but this really was an in depth personalized experience. Absolutely loved it.
July 6, 2024Scarlette O.Verified patient
great!
June 14, 2024Caitlin B.Verified patient
Dr Julienne was fantastic to deal with. Very informative appointment and really learned some new things. Here staff was great too, Hailey was very helpful with helping me select glasses and with the paperwork and additional info I needed. Highly recommend
April 30, 2024Eric H.Verified patient
Office was incredibly clean and staff was respectful and professional. Dr. Henne was incredibly helpful and spent the time to understand and discuss the situation in full detail. Highly recommend!
February 9, 2024Sterling A.Verified patient
The entire staff was very friendly. The doctor was very attentive and informative. I highly recommend and would definitely go back.
January 28, 2024Eden H.Verified patient
The doctor was kind, professional and thorough. Joanna, the doctor’s asst was wonderful to work with: professional, friendly and helpful.
November 17, 2023Linda B.Verified patient
Dr. Jules Heene is phenomenal! Talk about a professional that is at the top of her game, yet as humble and approachable as you could hope for.
She would do a test and then provide details about my experiences that were spot on. She explained things that have been a mystery for me up to this point.
I highly recommend Dr. Heene, and the office is beautiful and state of the art.
October 24, 2023John G.Verified patient
Dr. Heene was a pleasure! She is so incredibly knowledgeable and answered all of my questions thoroughly and with empathy. She even pulled up images on line to help me understand an eye condition I had some concerns about. Highly recommend and will definitely go see her again in the future!
September 26, 2023Initials hidden
Recently took my eleven year old daughter to see Dr. Julienne Heene, OD at the Tempe location and we had an excellent experience. All the staff were welcoming, highly competent, patient, and really friendly. The center is well stocked and nicely presented. Dr. Henne, especially, was highly knowledgable, very thorough, kind, patiently answered our questions, and gave us excellent recommendations.
June 14, 2023Georgiana R.Verified patient
Doctor Heene provided an excellent eye exam, that was informative and delivered with care. I would recommend to colleagues and friends. Great experience!
May 4, 2023Zachary Z.Verified patient
Nice office and nice people working there.
January 8, 2023Marcia P.Verified patient
February 18, 2026Alonzo M.Verified patient
January 30, 2026Initials hidden
January 24, 2026Saborni C.Verified patient
January 21, 2026Terry L.Verified patient
January 9, 2026Alexandria J.Verified patient
Less than 6 months agoInitials hidden
December 18, 2025Joo K.Verified patient
Less than 6 months agoInitials hidden
Less than 6 months agoInitials hidden
October 29, 2025Renida T.Verified patient
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How soon can I make an appointment with Dr. Julienne Heene?
Generally, Dr. Julienne Heene has appointments available on Zocdoc within 1 week. You can see Dr. Heene's earliest availability on Zocdoc and make an appointment online.
Is Dr. Julienne Heene accepting new patients?
Dr. Julienne Heene generally accepts new patients on Zocdoc. You can see Dr. Heene's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Julienne Heene accept my insurance?
Choose your insurance plan to verify if Dr. Heene is in-network.
Can I make an appointment with Dr. Julienne Heene online?
Yes, you can make an appointment online with Dr. Heene using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Julienne Heene work with?
Dr. Julienne Heene works with 20/20 Image Eye Centers.
Where is Dr. Julienne Heene's office located?
Dr. Julienne Heene has 3 office locations, including in Scottsdale, Chandler, and Tempe, view full addresses on Dr. Heene's profile.
What are common reasons for patients to see Dr. Julienne Heene?
Dr. Julienne Heene frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Julienne Heene on their profile.
What languages does Dr. Julienne Heene speak?
Dr. Julienne Heene speaks English.
How do patients rate Dr. Julienne Heene in reviews?
160 patients have reviewed Dr. Julienne Heene. The overall rating for this doctor is 4.96/5. They have a 4.99/5 rating for bedside manner and a 4.75/5 rating for wait time. You can read individual reviews and ratings on their profile.