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Verified Patient Reviews
Dr. Alcarez was very sweet and helpful. I waited 50 minutes to see her but overall she was great but the nurse was very quiet and not talkative at all. The walls of the room were pretty dirty
Always the best!
She is an attentive, informative and caring docror even though the wait can be long sometimes. I highly recommend her.
I really love this doctor and I’m very glad I found her.
I arrived at my appointment on time, but had to wait an hour until I actually saw Dr. Alcarez. This made me very frustrated during my consultation with her.
It was a pleasure speaking with Dr. Alcarez. She was patient, informative, and inquisitive to ensure she identifies any potential serious problems and offers recommendations accordingly.
I appreciated the fact that Dr. Alcarez was ready to listen to what I had to say, and to be accessible for additional communication if needed. The appointment was efficient, but overall Dr. Alcarez spent more time with me at this annual physical than my former PCP did in two annual physical appointments!
Precise, thoughtful, kind, and thorough. The wait was 35 minutes but that's fairly normal and I was given so much wonderful time and attention it was well worth it.
Dr. Alcarez is amazing! Her commitment to her patients’ well being was very much evident, even on my first visit. I highly recommend her.
She’s the best! Only thing is that she is so popular that it’s hard to schedule an appointment.
Dr. Alcarez is amazing. Very patient, kind and passionate. She handled every test I needed to get done that same day no wait time. Truly one of the best experiences I have ever had with any Dr.
Dr. Alcarez has been my PCP for several years. She has an excellent bedside manner and is completely thorough in her work-ups. Her office is efficient and they have the ability to perform the blood work and several diagnostic tests right in the office.
She was super helpful and got me all the help needed when I was there by myself. TY!
Amazing she's very professional, helpful and caring. definitely takes her time and actually cares about any situation you're going through. I will highly recommend this physician.
Dr. Alcarez is an absolutely amazing doctor. I am so thankful to have foind her; she genuinely cares, listens and makes her patients feel important. I cannot reccomend her enough.
Dr. Alcarez is so warm and just makes a doctor's visit lovely.
Awesome Doctor with a great support staff.
Dr, Alcarez is always very professional and confident in her work and it shows. I never feel uncomfortable when I go to visit her, and I am never disappointed.
I had a 330pm appointment and arrived about 30 minutes early because i knew paperwork had to be filled out as this was my first visit. I did not get seen by the doctor until about 515. That was a bit upsetting. Dr. Alcarez has great bed side manners and really wants to get to know the patient and hear their concerns. I did not feel rushed at all. She did apologize for the long wait after the visit, so that was much appreciated. She will definitely become my PCP.
Dr. Alcarez takes the time with her patients to provide the best quality healthcare possible! She is the gold star of primary care doctors. She asks questions, is patient, and works hard to understand your family history to best provide services. Not only is she a knowledgeable doctor, but she is caring and sensitive to her patients as well. A ray of sunshine in New York!
I am a first time patient, making her my primary doctor and she made me feel very comfortable and provided me with tons of information. She has a very warm professional manner.
She's great, friendly and helpful. Wait is a little long but it's not absurd.
Dr. Alcarez is very kind and easy to talk to! I really enjoyed my visit and I am glad she is my general physician.
I waited over an hour to be seen by Dr. Alcarez. However, she was extremely thorough so it was understandable why she gets delayed. She is very knowledgable and helpful to try and figure out what is going on and has a great bedside manner.
The long wait is worth it . Dr. Alcarez sat with us for about 45 minutes addressing all of our concerns one by one without hesitation. I hadn't had a physical in 5+years & I appreciated her patience with all my questions. She also referred me to Dr's who have a similar bedside manner ! I would definitely recommend her !
she was great. she explained everything to me in great detail.
It was a great appointment. She is an amazing doctor!! I would definitely highly recommend to anyone!!
Dr. Alcarez was very professional she listened to my concerns and decided on the best treatment. She is super friendly and put me at ease. I definitely recommend Dr. Alcarez. I am glad I was referred to her.
Dr. Alcarez was extremely approachable, thorough with questions, informative, and took the time get to know my medical history and my lifestyle choices.
Great appointment with Dr. Alcarez. She was thorough, nice, and gave great referrals for me to see.
With her help I no longer have diabetes 2. She sent lab test results with explanations, and suggestions about diet. She listens.
I always love my appointments with Dr. Alcarez. She is quick, intelligent, caring, kind, and accessible. Always feel like I'm in good and hands and always happy to see her.
Dr. Alcarez was amazing. Easy to talk to and extremely friendly.
Rave reviews....from the inception to discharge Dr KATHRYN was exceptional...for a long time I was looking for a PMD, I'm glad I waited this long..Wait well wirth...I. Definitely keeping her around,n hope her bedside manner never change....she's a keeper. N the staff is not bad too
I have been a patient of Dr. Alcarez for several years, but this review is in reference to my most recent experience with the office. While I think she is a wonderful Dr., the staff in the office made several huge mistakes in my paperwork on my last visit. Several issues with the office, as follows: 1) I waited two hours PAST my appointment time to see Dr. Alcarez. I would have preferred that the office just reschedule my appointment, as they stated they knew she was running behind in appointments from the prior week. 2) I requested only an annual physical, and stated this several times throughout the appointment as well as on the forms I completed. Despite being very clear about this, several tests were run that were outside of my insurance coverage. I was not asked for consent regarding those tests and had trouble getting payment in network from my insurance company. 3) I changed my address a few months prior to this visit. I updated my address with the front desk staff and via forms when I visited the office. Eight months after my visit, I received a call from a COLLECTION AGENCY regarding a bill!!! I never received this bill because they were using my old address, so I requested that the collection agency provide proof of the bill. Upon receiving the copy, I was also quite disappointed to see that they had my phone number listed correctly on the bill - but never once bothered to call me before sending the bill for collection. Terrible service!!!!
I really like how knowledgeable and personable Dr. Alcarez is. She doesn't make you feel like you're just a number like some other doctor's I've had in the past have, and she really takes the time to explain things if you have medical questions so you don't leave feeling confused or unsure about your own health. I highly recommend her!
Extremely long wait time. But the doctor was nice.
Dr Alcarez is very professional and detailed. She genuinely cares for her patients and their well being. She's sure to cover all bases during an annual physical and follows up on lab results. The office itself is now running like a well oiled machine, as opposed to previous years. Expect to wait a bit before your appointment, but that's standard at any medical venue other than an ER's triage. If you're looking for a new provider, I suggest to schedule a new visit with her, you won't be disappointed!
Dr. Alcarez is quite nice. The wait time is really long in this office somehow
Everyone at the office was friendly and respectable. I never felt rushed and had all my questions answered, Dr. Alcarez and the staff there were simply amazing. Thank you for the great service!
She's very sweet and approachable! Knows how to ask all the right questions and gives exceptional advice. I came to see her for one thing but she was intuitive enough to find something else that was even more pressing and needed to be addressed.
Dr. Alcarez was so friendly and truly interested in learning about my health, history, and concerns. I enjoyed that she was easy to talk to and very personable. I won't have any trouble approaching her in the future. Thank you Dr. Alcarez!
This is my first time here and I can say great service! very professional. Doctor Kathryn Alcarez was very knowledgeable, very caring, very understanding and definitely make me feel comfortable. Also when I was in the waiting room I was talking to other patients and they were telling me that they've been patients there for many many years and that they are extremely happy. I'm also very happy :)
Dr. Alcarez has the most genuine bedside manner/personality. She also responds to emails pretty often/quickly and helped me out during my flu season emergencies. Caring and wonderful.
She's the most amazing doctor! So warm and friendly. So thankful to have found sound a great doctor
Excellent explanation of diabetes 2, and treatment/monitoring options. Very thorough intake baseline tests as a new patient.
Am very excited to start working with her!
I love Dr Alcarez but being made to wait 50minutes to see her when your the only person in the waiting room is ridiculous. I was taken in pretty much immediately but after the nurse had taken my blood I sat in a gown and waited..and waited..and waited. The first time I visited I waited 2 hrs, not sure I'll be going back again.
Very pleasant office, clean, professional. Wait times on the long side, but worth the wait!
My main complaint was the time management issue. I waited 20 plus minutes to get to a room. I asked the nurse practitioner how long it would be for the doctor. She said 'a few minutes, she is finishing up with a follow up visit.' How does a few minutes turn into a 30 minute wait? And, if something does come up, let the patient know! (Total wait time almost an hour) Other than that she was very kind, thorough and helpful. She even apologized for the long wait...
I love her. She's great. Sometimes the office is crazy, and you have to wait a bit, but she gives wonderful care.
Dr. Alcarez has been my physician for over 10 years. She is a rare breed these days if a doctor who listens and expresses genuine concern for her patients. She is professional and well connected with specialists when one needs a referral. Both my husband and I see her for routine physical geeky care. She is accessible after hours for questions and medical concerns. I can't recommend her services highly enough.
Kathryn is an amazing doctor! Very responsive over email
She was great - but wait time to see her took a little too long.
Dr. Kathryn Alcarez was great! She was very friendly, informative, and listened to everything I said. I didn't feel rushed at all, and was very comfortable talking with her about my visit. I would definitely recommend her to others.
Dr. Alcarez was very respectful and informative, and the office was staff was also very respectful. The place is clean and tidy Overall: good experience
Dr. A greeted me from the waiting area: nice touch. For my annual physical, she was thorough and comprehensive. She explains well and listens. Follow-up by email which is encouraged for her patients to ask questions and report changes. Excellent emphasis on preventive care and even encouraged weight loss in this 77 y.o. Patient. But 1.5 hour back up for ultrasound screening. And no evidence that the clinical history asked for by Zocdoc check-in was entered in the patient chart or even made available to the physician prior to the appointment by the front desk in this not well run group practice.
Had to wait more than an hour past my appointment time, people with later appointments were seen before me.
wait time is so long but Dr. Alcatrez is super nice.. the scheduling needs to be better!
She is very thorough. You may have to wait for awhile in the waiting room but I think thats because she really takes her time with each patient.
Dr. Alcarez spends time to get to know you and has an infectious laugh. I enjoyed her very much and am glad that she's my new PCP.
I came on time to my appointment and waited for 30 minutes in the waiting room then another 20 minutes in the patient room waiting for the Dr. They seemed to be very disorganized and had overbooked many patients. I asked many times to be seen and they were very behind schedule. There were many patients who had been waiting for a while. When they finally came in and saw me, the Dr. was nice enough, but not a great experience overall.
Made me feel very comfortable and not embarrassed to ask any questions, felt like I could talk about anything. Got in and out and what I needed. Great doctor highly recommend.
Dr. Alcarez is very friendly and attentive to patient input. Overall, I was very pleased with her level of professionalism and care.
Dr. Alcarez is old-school medicine! She treats one with dignity and concern. She isn't busy looking over a computer screen during the visit and she takes the time to listen to one's concerns. She's been my doctor for 10 years...simply the best!
Dr. Alvarez is very attentive and listened....
Dr. Alcarez is very professional, honest, thorough and makes you feel like family as soon as she walks through the door!
Dr. Alcarez really takes the time to listen and figure out what you need. The wait time in her office can be a bit much. but I think it's worth it and just plan on taking a book!
Dr. Alcarez is great! Seen her number of times and shes always patient and addresses any concerns you may have. Ive had a few times when i needed to be seen the same day and shes always fit me in. The wait time is a bit prolonged SOMETIMES but with her having stretched herself to see me in the past, im sure she does so for her other patients as well. She is very caring and a great doctor. I prefer to wait for her then to be seen on time at some of other places ive been.
Dr. Alcarez's bedside manner was great, but I have a huge problem with the fact that she ordered experimental testing without my knowing. She also neglected to tell me her lab was out of my network and ran up thousands of dollars in out of network charges because she suggested we "just check everything while I'm here". To me it seemed like she was just testing to get paid. On a separate note, dealing with her billing office is horrendous!! The women who handles her bills is never there and I am still dealing with them a year later.
Everyone at Dr. Alcarez's office was very friendly and helpful. Dr. Alcarez was very thorough and made sure to address and concerns and questions I may have had. The only downside was waiting almost 40 minutes before starting my appointment.
She's been primary care for years now and I could not recommend her more.
Dr. Alcarez is my primary care physician. She is always very friendly, helpful, and encouraging!
The wait was long but thr doctor is vey attentive and really great. She is nice and professional.
Awesome. She asked me all the write questions and assure I a got all the write assessments.
Nice, professional and accommodating.
Dr. Alvarez was very warm and caring.
She treated me like family.
I thought the office experience was pretty disorganized and the front desk ladies do not hide they're unhappy to be there either. For one, shortly after I signed in, they changed my appointment to a later time after I got there (I was alerted through email). They also didn't have any of the information I had filled out online or couldn't locate it, so I had to refill out the paperwork there. After over an hour of not being called in, I went up to ask why and there was no explanation; it seemed they just forgot about me and luckily called me in next. The doctor was friendly but unfortunately seemed rushed. I went in for something I never had before and she didn't even ask me any questions about what symptoms I had other than the specific thing I went in for - I volunteered what information I could after the fact. After diagnosing me, she started to write a prescription, then hesitated over the brand but prescribed it anyway knowing there was a chance my insurance couldn't cover it. Guess what? It costs a lot and even though the pharmacy and myself have tried calling her to prescribe something else she has not gotten back to either of us.
Nice, friendly, helpful, informative, and thorough. Great all around experience.
I came in as a new patient and Dr. Alcarez was very attentive, professional, and thorough. I think she is worth the wait, but I would recommend blocking off a good hour and a half from your schedule due to the long wait time, more if it is the annual visit and you need to get blood work or other tests run.
Very good patient doctor. Thorough. Pleasant. Smart. I also had pleasant interactions with the receptionist. Still very long wait. Luckily I had a good book and was not in a hurry.
Dr. Alcarez is great! She's very friendly and thorough. The nurses/staff were also very nice.
Dr. Alcarez is lovely; just lovely. I feel as if she really cares about my concerns and takes her time to assess and treat. Great bedside manner and great personality! I also have loved all of the doctors that she recommended to me. She's a great doctor!
I feel very good about my appointment. Dr. Alcarez has an excellent bedside manner and is very thorough.
I had my annual physical here. The wait was a bit long since she was running behind. When I got to see the doctor, she was considerate and informative. She explained everything and told me to email her with any concerns.
Awesome. I trust her and she is a great doctor
This was probably the best experience I've had with a medical professional. Dr. Alcarez was engaging, kind and incredibly helpful. She addressed all of my concerns, and explained she is readily available to help with any future concerns. I highly recommend this practitioner. The wait time was a little long, but honestly worth it.
Very thorough and nice. Staff was a bit cold though
Smart empathetic and understanding. Highly recommended.
Dr. Alcarez is a kind, warm doctor. I always feel at ease seeing her. My only issue is with the wait time for the appointment, which unfortunately is usually a bit lengthy at this office.
Great bedside manner. Very thorough in explaining all treatment options.
It's always very pleasant to see Dr. Alcarez. She really listens to what you have to say and offers very solid advice. Makes you feel very comfortable and she's super approachable when talking to her, which I always really appreciate.
Dr. Alcarez is very professional and listens to all your concerns no matter how trivial it sounds. I really enjoyed my appointment with her and will definitely keep her as my PCP!
Dr Alcarez is attentive, considerate and accurate. Best primary physician I've ever seen! Vey happy to have found her.
I love Dr. Alcarez! She is so easy to talk to, which is the best thing you could ask for in a general practitioner. Always makes herself available for patients and makes doctors appointments comfortable & painless.
I had a great experience with Dr. Kathryn Alcarez! I was able to be seen right away and was given information on specific specialist pertaining to me.
Dr. Alcarez is just great. Attentive and super well informed about things like nutrition and food, which many other doctors seem to categorically ignore. And she's prudent in regard to prescribing medication, which is also refreshing after seeing much of the opposite of this in the medical profession. I highly recommend her.
when I got to see her she was patient and spent time with me. However her clinic is so disorganized and I was left sitting in the wait area for more than an hour, waiting to take my X-ray and breath test! Apparently the assistant went for lunch and nobody knew I was waiting to take my tests! I left after 2 hours and was so late for work. I have yet to hear back from the doctor on what my next steps are or my diagnosis although she told me to email her.
Very professional, friendly, and very thorough. She is a great Doctor and always follows up after appointments. The office is clean and the staff is friendly.
She is very easy to talk to and knowledgeable on a lot of subjects, to the point of knowing when she should give you referrals to specialists. My only complaint is an hour-long wait time and that it's been a few weeks and I haven't gotten my test results back.
Dr. Alcarez was great. You can tell she is very thorough, and will address all of your concerns. The visit does take a long time though, make sure you set out about 2 hours for your appointment to be completed. It's hard to find this quality of care nowadays though, so I would definitely stick with her!
Dr. Alcarez was fantastic. She and I had a very comfortable interaction before getting down to the reason I made the appointment, which made me feel at ease about seeing a new doctor. Afterwards she was very relaxed and made sure I was as well. The office was also friendly and welcoming, they also keep very good time with their scheduling. I would highly recommend Dr. Alcarez and her team.
Dr. Alcarez is an incredible doctor. Very caring, very thorough, and very kind. I'm very blessed to have found her.
Dr. Alcarez was amazing, thorough and very personable. Will be making her my primary care doctor after today. Truly a pleasure.
She was worth the wait
She was amazing. So sweet and really seemed concerned. She took her time with me and let me know exactly what she was doing. She let me speak and listened a lot. The girls in the front desk seemed a little confused but all in all the office was good.
I have been a very satisfied patient of Dr. Alcarez for several years. I am impressed with how accurately she arrives at a diagnosis and prepares a treatment plan carefully taking into consideration my other health issues. Depending on the illness she coordinates my treatment plan by consulting with my other physicians. She listens to my concerns and provides me with explanations to my questions. An office visit is always a pleasure because her personality and professional demeanor are comforting.
Went in 4 weeks ago to get some tests done. I had to call a week later to confirm the results came in...receptionist said the doctor would call me back soon to tell me them. Here I am 3 weeks later...called for the 3rd time...receptionist sent me to voice mail. Terrible office. The doctor herself is fine.
She was great. I will keep her as my primary doctor for future. Highly recommend
Dr Alcarez was really nice but seemed rushed. I also had to wait more than an hour to be seen.
She is amazing. Makes you feel absolutely comfortable. More thorough than I've ever seen in a GP. She will be my Dr. from now on. No question about it.
The best care I have received from any doctor. The wait time is very long though. I never leave the office under 1,5 hours
She was calm and pleasant and so was the whole staff!!! She addressed the issues I was concerned about carefully
Dr. Alcarez is probably the best primary care doctor I've ever been to. She is very knowledgable about the newest medicine and options available. For example, breast cancer runs in my family and she was able to inform me of my genetic testing options and she found a fibrotic area in my breast that I will monitor. (She was the first to notice it.) I also have an intolerance to fructose and she sent me home with information about food intolerance testing in case I have other food issues, as well. It was far beyond what I expected from a basic annual exam. I forgot to ask about getting a tetanus shot and they had me come back inside for that. The wait is long, but worth it.
excellent. very straightforward, takes the time to explain, takes the time to listen, seems genuinely enthusiastic about what she does and clearly wants to help. also she's prudent in regard to prescribing medication, incremental increase of dosage.. and quickly referred me to the appropriate specialist who would handle treatment which she doesn't cover. refreshing and comforting. I highly recommend her.
It seemed like the doctors at this office were severely overbooked. It took an hour and 45 minutes before I was seen by the doctor, and my check up was interrupted a couple of times by staff who seemed to be updating the doctor on other patients. Additionally, the nurse didn't close the door when she was taking my medical history and reasons for my visit, so I wasn't confident that the information I shared was confidential. Dr. Alcarez was professional, but was very rushed through the exam.
She is my doctor! I haven't said that for a long time ... Great experience
Dr. Alcarez is truly a wonderful doctor who cares about her patients. She is highly skilled, knowledgeable doctor with fantastic bedside manner. I highly recommend Dr. Alcarez.
Very pleasant and thorough. Did not feel rushed at all. Easy to communicate with and expressed a genuine interest in patient's health and well-being.
I like Dr. Alcarez but the office is incredibly slow which translates in to always having a very long wait before getting in to a room or being seen by anyone. This makes it very inconvenient for scheduling around work so this appointment today actually had to be cancelled because of how long it was taking (over an hour wait and no movement from waiting room!).
Dr Alarez was an excellent listener and took her time to evaluate my symptoms. She recommended a healthful low impact beginning treatment, and referred me to another specialist to confirm that everything was okay.
I think that the doctor is great and friendly. The staff itself is unprofessional. The wait time is ridiculous.
I love her attentiveness and friendliness towards me. She is very good at listening and providing very good medical advices even though she is busy with so many patients
Dr. Alcarez was great. I loved how she kept it easy with the prescriptions, making sure she never went overboard and also made suggestions for more natural remedies I could be undertaking to supplement my treatment. She was also very warm and welcoming and I was at ease with her right away. And i was in and out like that! Worth the wait!
Excellent, thorough primary care exam. Very approachable.
I LOVE Dr. Alcarez - her bedside manner is unparalled - she takes the time to answer questions, explain everything thoroughly, and make sure things are clear. She is the BEST. The only downfall is that the appointments run consistently late - I would say on average, I typically wait between 45 minutes to an hour past my appointment time - which is incredibly, incredibly annoying and difficult (especially when I have to go back to work). But I still come here because I love Dr. Alcarez! Just make sure you block off a ton of time if you make an appointment here.
Dr. Alcaraz was very kind and incredibly thorough. I'm so glad I found her.
She's great. You don't feel like a cog in a machine, I feel like she knows who I am and what is going on with my health care. That means a great deal to me. She also lets me know when she is going to be out of town if it coincides with anything related to me. That to me illustrates care.
Great!!!! Love her
She is amazing, proactive and very fun. She made me feel very comfortable and satisfied. I really recommend her services to anyone seeking a physician.
She was great, nice, knowledgeable and attentive. The assistant was also wonderful and great at her job. The major problem was that I waited just over an hour to see her. The staff wasn't attentive or helpful. They never told me approximately how long I would have to wait. I had to ask where things stood after 45 minutes of waiting with no information.
Dr Alcarez is a gem. Although I had to wait for her for over 1 hour (!!!) she spent enough time with me to understand my family health and genetic history, and any issues I've had in the past. When my results did not come back favorable, she found a great specialist to refer me to, so unlike the other doctors whom I've seen. She told me to contact her via email so that we can be in touch readily. Although she is often slow to reply (ie. not immediately!), she does reply, and to me that's good enough. She is a very caring and good doctor, and she sincerely cares for her patients. I just wished that her clinic would be more efficient so that I don't have to wait for over 1 hour just to see her!
Dr. Alvarez is wonderful. The wait time for my appointment was over one hour, which was my only complaint. That said, Dr. Alvarez is thorough and so warm/kind.
No wait, great doctor and service
This office accepts walk-in patients at the same time that Zocdoc appointments are scheduled, so I ended up being in the office 1.5 hrs, 20 minutes with the doctor and the rest waiting.
Best doctor ever! She was super nice and did a great job. I recommend her to all my friends.
She was great. Very thorough and excellent bedside manner. Ordered a chest x-ray and sonogram which were done onsite as well as getting my blood drawn. Had a different tech do each procedure. All were very nice and gentle except for the radiologist. She had absolutely no personality and was abrupt. Dr. Alverez gave me her email and said to follow-up with her in a week. I like being able to contact her directly. Office was pretty clean. Reception was very nice. Some of the techs walking the halls were loud and complaining about the job and about other employees.
Dr. Alcarez is wonderful. Patient, knowledge and professional!
Great doctor! she's very kind, knowledgeable, and understanding. I will use her as my primary physician from now on.
Dr. Alcarez is personable, professional, and very knowledgeable. I trust her and would absolutely recommend her!
Dr. Alcarez was professional while bign personable. As a new patient, I am very pleased with the experience overall.
Dr. Alcarez was great. Very easy to talk to, a great listener, and a straight shooter. I felt both comfortable and respected. She was happy to do everything in her power to help me out. I was really happy to see a doctor who I felt I could trust. I would definitely go back to her.
Dr. Alvarez was professional, patient and informative. The front desk staff were courteous and helpful.
Dr Alcarez is awesome. She is so nice and really takes your concerns seriously. I have been searching for a good primary doctor for a while and I have found! Everyone in the office is really nice. For sure I would recommend Dr Alcarez to anyone!!
Dr. Alcarez was friendly, a good listener, and asked thorough questions. She made helpful recommendations and referred me to specialists when needed. Would definitely recommend.
Dr. Alcarez is very personable and the staff made me feel at ease.
There was a slight wait time for my appt. but it was worth it. Dr. Alcarez is exceptionally kind, thorough and professional. I feel lucky that I found her!!!
I was a bit disappointed with my experience at this office. I arrived early but was brought in late and left in the doctor's room for over 45 minutes before she came in. Additionally the woman at the front desk charged me $5 over on my co-pay. Unfortunately, I would not recommend going to this office.
Love Dr. Alcarez - she is always friendly, great bedside manner, and very thorough with questions and in addressing your needs. However, the wait time in the office is always insane. They seem to consistently overbook or something. So unless you have an extra hour to spare to wait, maybe find somewhere else.
No. The wait was about an hour even though I had made an appointment. When I told the doctor about the wait, she said waiting was normal unless I made an 8am appt. or one right after lunch time. Whatever problem that I told her I might have, she recommended me to a specialist. After the blood work results came out, no one contacted me; I had to email her and to reminder her to go over the results with me. Then, she gave me a time range to choose from to go over my results even though there was a bad news that she had to deliver. I gave two stars instead of one was because she was pretty good about explaining once you get a hold of her.
Very attentive and thorough.
Everyone in this office is spectacular. It's hard to find friendly receptionists at any establishment in New York but not the case in this office (which was, initially, what won me over)! I was in need of a new PCD and after consulting ZocDoc, decided this would be my trial. Dr Alcarez is very attentive, and the most concerned/caring doctor I've had since my family physician of 10 years. She goes out of her way to make sure you are at your best and I greatly appreciate it.
Everyone was very friendly and professional. Dr. Alcarez was very thorough and listened to my concerns/ answered my questions fully. Definitely recommend!
Very pleasant personality! Dr. Alcaeez being oncerned about my health means I'm in good hands.
Kind, thoughtful, and warm! Highly recommend her!
Dr Alcarez was very personable and attentive.I wasn't in the waiting area very long at all I did have a little wait once I was escorted to the exam area, It was a Monday and I had taken this into consideration when I made my appointment so I wasn't bothered by that. She genuinely was interested and listened as I explained my concerns. Her staff was very pleasant. I had to have a large amount of blood drawn and her assistant handled it with ease. I left feeling confident that I had finally found the physician and practice for me. I would definitely return.
Great doctor. Very thorough. Bot the wait time is insane
pleasant and thorough.
My visit went well, Kathryn was pretty much down to earth based on my topic I discussed with her. Although I came late to my appt, she was able to see me while she was running on a tight schedule. I strongly recommend her to any women who has internal body issues, she tell it like it is, and gives you the comfort that it will be better.
I've gone through many not so great doctors, and am so happy to have found Dr. Alcarez! She is patient, listens, and takes you seriously. The wait time is incredibly long when I've gone, but it is because she does not rush you! She listens and stays attentive, which is why the wait time is long - but to me, that is worth it.
It very good.
Wait time was over TWO HOURS, and my appointment was at 8:45 AM! Didn't leave the office until noon. I've seen this doctor before and she was very good the first time, but she seemed extremely rushed and barely spent 15 minutes with me, after I had waited so long. Then did blood tests and waited over two weeks to call me with the results, despite me calling the office and asking for the results 3 days in a row -- she never "got the message" that I called and claimed, "I didn't know you were in pain" as the reason she didn't call me back promptly -- as if I would have gone to the doctor if I was not in pain....?? Also, the reception staff is very rude, both in person and on the phone. I had chosen her as my PC doctor but will probably be switching next time around. Horrible customer service overall. I think they have too many patients squeezed in to one day and probably shouldn't be accepting any new patients at this point.
It my first time.
This is the best doctor I have ever seen. She is very thorough and really puts me at ease and doesn't make me feel stupid or shamed for any past poor health choices. She is really great and I look forward to continuing to have her as my primary care physician.
Dr. Alcarez is the best. She was very sweet and made me feel comfortable, and also very thorough. The office staff was also friendly, and I only waited about 15 minutes. I would definitely recommend.
made to feel very comfortable
Very kind, caring doctor. The wait was long but I think it's because it was flu season and so many people are sick right now. And she apologized about it, as did the rest of the office staff, which was a nice change.
Dr. Alcarez is one of the best doctors I've ever seen!
This was the first time my initial wait was long (about 40 mins.). I'm usually seen right away, so this was a rare occurence. Once I was seen today, however, she and her staff were very efficient and I was taken care of right away.
I was a new patient with Dr Alcarez! And couldn't be more happy. She was very easy to talk to and explained everything, and her bedside manner was wonderful. 100% recommend her.
Dr. Alcarez sat down and took the time to answer all of my questions and provided very knowledgeable medical options. The appointment never felt rushed, and she seemed to genuinely care about my health.
Dr Alcarez is caring. She spend time to understand and answer patient's enquiry in depth.
I really love her!!!! She is very authentic, kind, thorough, and generous with her time. I contemplated switching PCPs due to wait time but to be fair the wait was unsually impacted by Hurricane Sandy + oncoming storm. Dr. Alcarez took extra time to write me a million referrals and was so patient when I kept adding to my list of ailments after our appointment. I highly recommend her.
I think Dr. Alcarez is fantastic. She is personable, caring and very thorough. She goes above and beyond to help her patients.
While I had to wait an hour+ for my appointment because it just takes one appointment to back things up for the day, I was very pleased with Dr. Alvarez and found the entire office staff very polite and professional. I can't remember the last time I had such a pleasant doctor's office experience. The Dr. was very friendly, communicative and helpful. She gave me great referrals and made sure to educate me on all important matters. Definitely sticking with her.
I thought she was very caring and a a good listener. I also enjoyed the nurse.
She genuinely cares about her patience and is always willing to do what is best.
I think at first she seems pretty friendly and helpful. Definitely sends you to other associated specialists whom she trusts. No issues there. Nice places, clean offices, really great in that regard. She seemed to forget many of the details I shared on the visit, she only takes a few notes by hand. But try to discuss your care with her with any info you may have learned elsewhere and she will really let you know who is boss. "um, who is the medical Dr. here?" is what I heard. Funny thing is she knew very little about modern take on the issues I had and they aren't that unusual. So if you're comfortable with a harsh parent-like, condescending response and are looking to have zero input, she is probably great. All depends what you are looking for. She is not interested in working as a team or in any information you may bring to the table in my opinion.
Dr. Alcarez was just fantastic! Very warm and took the time to listen and ask questions during our time. Also very through with full examination. She was concerned with a few things she saw during my exam and recommended a few follow ups for Dermatologist and OBGYN. I highly recommend Dr. Alcarez to anyone looking for a great doctor!!
Waited awhile but was worth the wait she is very thorough. Bring stuff to work on, try not to plan stuff afterwards
Best Doctor I've ever experienced. Thorough, knowledgeable, great bedside manner and caring spirit. I highly recommend her!
competent and very pleasant.
Dr. Alcarez was very approachable and easy to talk to. Although I had to wait more than an hour to see her, she was very apologetic. Emergencies do come up! She also referred me to other wonderful specialists.
VERY NICE DOCTOR ENJOYED MY VISIT WITH HER.
This was my first visit with Dr. Alcarez. So far, so good. She's friendly, but professional. She also answered all of my questions - even those that were paranoid first-time patient questions - and made me feel at ease.
I thought Kathryn was very personable and took her time asking me questions to ensure I felt ok about next steps. My only concern was the length of time I had to wait between my scheduled appointment and when I was actually seen by Dr. Alcarez. However, to her credit she did acknwoldege that it was very busy this morning and she needed to wait for a room to accomodate me. Overall, I would visit her again.
Besides the wait (which can honestly happen anywhere) she is an excellent doctor with incredible bedside manner, a wonderful personality, and we will be coming to her as our new primary. Yep, she's that good!
Dr. Alcarez was extremely nice and caring but firm also. I recommended her to my daughter and to several friends and hope they listen to me.
I really liked Dr. Alcarez- she was very caring and attentive...however her front desk staff was not great...the women behind the counter seemed more concerned about doing their nails than their jobs. Even though it was a 45-1 hour wait, I would go back to see the doctor since she was nice.